user
Rolling Ice Rolled Ice Cream
713 W Park Row Dr, Arlington, TX 76013, United States
Appearance
Rolling Ice Rolled Ice Cream
Comments
To
Review №1

The ice cream creations were a 4 star experience. Good, but not great or worth a repeat visit. The service was poor at best. We were a family of 5 and it took us 40 minutes to get our order. People that ordered after us, got their orders before us. Our order trickled out one at a time every 5 to 10 minutes. We wont be back. Do yourself a favor and keep on looking.

No
Review №2

I love sharing new experiences with family and friends… this is definitely one I’ll be sharing with many. We did the roll your own experience and the staff was so helpful and friendly. If you’re vegan they even have halal marshmallows and gummy bears.

Da
Review №3

Very good with a huge caveat. Very slow. Painfully slow. My third time here. The owner was letting a little boy make their own. Cute but the line was growing. They finished then he let another customer make their own. Over ten minutes for two to be made.Nice and quality are one thing but when there’s a waiting room full of people speed should be first.

Ro
Review №4

I can say I am glad I didnt go by the bad reviews of this place. I took my daughters and they absolutely loved the ice cream as well as myself. The place did smell like they had been cleaning. The service was amazing staff was patience and kind. I got the cookie monster definitely a great choice. The only down side was the jars they keep the items like cookies, marshmallows, and candy in are extremely dirty. They really need to empty them and clean then or just buy new ones because you can see the rust pretty gross. Other than that the place was great.

Ci
Review №5

First time visiting and it was fun to watch them make the ice cream! It is not an easy task but is satisfying. I tried the mango flavor and it was pretty good. You have to wait a little to allow the ice cream to soften otherwise is hard to scoop. Looking forward to trying other flavors.

Au
Review №6

The product is very good. I was looking to spend a lot of money on waffles with ice cream, but a young lady whose on her phone all the time, told me that it would be 45 minutes to make waffle batter. A lie!!! She even rolled her eyes after we asked for it. She must be the owners daughter or something. She acts as if she doesn’t want to be there at all. Bad for business.

Ta
Review №7

The name of the girl who made my ice cream was named Ruby. I asked for extra caramel and she offered me the whole bottle 😂❤️. I love it here.

sa
Review №8

The employees are super rude, and customer service was trash, and on top of that if the ice cream we got was good would’ve been like okay but trashhhhh didn’t even care to roll it up , which is funny when the place is all about rolled up Ice-cream 😑😑

cu
Review №9

Rolling Ice Rolled Ice Cream is Awesome the Ice Cream is Delicious and the Service is Awesome. You will not be Disappointed. Its my second time going.

me
Review №10

First visit tonight and the guy was horrible..I had cheesecake he couldnt get it to roll so dumped it in a white box all broken and looked like cheese slices and he littlery cut 1 strawberry and put it on top then the young lady working asked if if I wanted wip cream he told her no I said yes he took can from her and made big X across top it looked so nasty his attitude was so horrible...he also made my daughters friends and she had chocolate with KitKat on top he stuck 2 whole stick on it and that was it horrible she has had them before and it never looked like that....The female employee made my daughters and it looked amazing she was sweet and listened and took pride in her work and it showed...but young man needs to be replaced its hard to make icream look disgusting but he did...ill drive across town before I wast money here again...Sad its so close by and one bad seed ruined it...My daughters is only 1 worth 6bucks she did love it if u do go ask for female ....

Di
Review №11

Great experience. It was our first time there. The staff was friendly, and knowledgeable about the various selections.

Ke
Review №12

Salted caramel pretzel was great.

Ph
Review №13

It sure looked good and tasted awesome as well!Recommended !

Ex
Review №14

Great placed for rolled ice cream. Have come a few times since when the owners first opened the business and although the wait can be a little long, it is worth it. Fair prices and their ice cream actually tastes more like ice cream and not too sweet

Ca
Review №15

This place exceeded all expectations! The staff was exceptionally nice and attentive. We will be coming back soon!

Na
Review №16

So good! The only thing missing is more varieties of toppings and ice cream but it was still delicious

ZE
Review №17

Super slow. Waited 45 minutes to get my order. This was my first time since I usually go to the Iceland ice cream by Arbrook st but it’s a little further from home so I’ve decided to go to this place since it was a lot closer and I didn’t like that I’ve waited for this long. I would recommend to go to Iceland Ice cream instead because they are quick, less than 5 minute waiting time and the flavor is the same!

Ci
Review №18

DIRTY!! At least 5 flies / 4 gnats flowing around the ingredients. The utensils they use to create the roll were already used and not washed. Associates didn’t wear gloves. Taste is awful!! Rolled ice cream looks NOTHING like the photos.

Ra
Review №19

Brought my grandson and the nice young lady recommended the cookie monster bowl. My grandson loved it!!

Sw
Review №20

After visiting a couple times. It’s a place I keep going back too. I love the ice cream that they make

Br
Review №21

Staff is super friendly and ice cream is delicious. My kids love this place !

Ar
Review №22

The service was absolutely fantastic. Friendly and helpful as it was our first time visiting and didnt know what to order as everything looks super good! We ended up getting the Nutella Brownie Waffle Ice Cream and a Cookie Monster Ice Cream. Definitely recommend both but the Nutella Brownie Waffle was DELICIOUS. The waffle had cinnamon in it and was super good on its own.

Ga
Review №23

Quick and helpful service. Great selection. My kid couldn’t wait to eat it and can’t wait to come back

Va
Review №24

Good place for Ice cream

Ky
Review №25

Went here with a Groupon where we got to roll our own ice cream. I was blown away. Clean, friendly staff, and the best ice cream Ive had around town. This was the first time Ive had rolled ice cream, and now all I can think about is what kind I will try when I go back. I had the cookie monster (without dye) and my girlfriend had the vanilla with cookie butter, M&Ms, strawberries, and cherries. I cant wait to go back!

E
Review №26

If I could give NEGATIVE stars I would!! This place looks disgusting on the inside. Do they ever clean it? The ice cream doesn’t even taste good. Why are they even in business? The food inspector def needs to check this place out.

Fr
Review №27

Absolutely delicious. Great experience and a different and exciting new way of eating ice cream. Reasonably priced and good atmosphere. Super cool owner.

MC
Review №28

Friendly employees greet you as you walk in. It was surprisingly empty around 730pm on a Tuesday summer night.Menu is simple. You can choose from 4 or 5 combinations or create your own mix. I had strawberry ice cream, banana mix-in, topped with whipped cream and a strawberry sauce drizzle. They use about 1/2 cup of cream/milk/unicorn tears to create one serving. Very tasty with fresh ingredients. We liked it!

Kr
Review №29

Absolutely worth the wait! Everything is homemade. You can watch them make it, which is really cool. The ice-cream was delicious! Plenty of options to choose from!

Na
Review №30

The food looks and tastes good HOWEVER!!!! That does not excuse the fact that they have very poor Covid-19 regulations in place. Firstly, the restaurant is very dirty and it shows that they do not sanitize often. On top of this, there was an employee that wasnt wearing a mask. I understand that the mask mandate has been lifted but its very unsanitary especially when youre working with other peoples food. Lastly, the service was very slow. We were waiting on our food for about 30 minutes. There was only 2 customers ahead of us at the time and the employees were taking very long to prepare our ice cream. Considering all of these concerns, this place is not worth your money or your safety and health. I do not recommend coming to this restaurant if youre looking for rolled ice cream.

Gi
Review №31

This was my first time here and Sunah was very friendly and helpful. Very pleased!

Jo
Review №32

Delicious and great concept! Reminds me of watching someone make a crepe. The ingredients are blended in, right in front of you, on a frozen table operating on magick and dreams, by a professional Rollist. After a HIIT arm/core workout that made me tired just watching, the Rollist rolls sections that slide into the cup like a bouquet of newly sharpened pencils, and they add toppings onto that. None of this is run-of-the-mill. These things take *work.* “K, but is it a gimmick?” Nope. It’s really freaking good, and the amount you get is more than you think it will be, so it’s definitely worth the price, even though the price isn’t that high anyway, so it’s also a great value. This was a fun date night cap, but we’ll bring the kids here, too. Great spot!

El
Review №33

The people behind you are more important. The woman making my families ice cream stopped to take the order of the guests behind us. By the time my ice cream was done my family finished there’s. The people that order behind me had their i ice cream before me. Family of four we definitely won’t be back. Sad I gave a tip wish I could take it back... extremely slow service had 4 rolled ice faster.Update after I mentioned my issues with the representative not finishing my families order. She didn’t see a problem she stated the people behind me needed there order taken. Another employee came in why didn’t they take the new order. I asked for a refund of my ice cream. And mentioned I wish I could have taken my tip back too. I left it but sad she didn’t understand the issue when called on it...I see now why the tip jar was dry...

Te
Review №34

The ice cream was cool, sweet, and unique. But the real reason for the 5 star was the customer service. Highly recommend.

Da
Review №35

Great ice cream with a lot of customization. Would come back again

Br
Review №36

Much like miley cyrus Anita and lougha came in like a wreaking ball, 10/10 service would recommend

Ma
Review №37

Great customer service!!Always doing their best, ice cream taste awesome!!

Jo
Review №38

Logha and Ruby were great and quick! Amazing service!

Ol
Review №39

The service was very good. I was greeted by the employees as soon as I entered the door and was taken care of from start to finish. The ice cream was amazing. It tasted great. Ill definitely be back!

Wi
Review №40

Omg fantastic service, and the taste is so good!!! Definitely coming back to see the girls and to get more of the tasty ice cream!!!!!

ta
Review №41

The ice cream is amazing omg the best the staff was also very kind and did a great job I give 10 stars. I definitely will be back ❤️

Ha
Review №42

Great service. Fun atmosphere and great desserts.

le
Review №43

So good!!! love coming here! Ruby and Sunah are so sweet!

Le
Review №44

This place is the bomb! It was light, creamy, and delicious...as promised. It was like a mosh pit in my mouth. Atmosphere was bumpin! Rajah and Jean were so friendly and helpful. Excellent service, great ice cream...go get some!

Pr
Review №45

My first time trying this type of ice cream and it was great!

Na
Review №46

I love how most of the time with custom orders, it turns out well and you find yourself with a mouth full of ice cream instead of regrets.

He
Review №47

Ruby and Jojo excellent service they both deserve a raise 😂

As
Review №48

So this place is good for dates, have a good time with family and friends. Raja and his staff are pretty amazing. I asked them to surprise me and they really did. Support them 100%

Ma
Review №49

Sunah and Rubi were so sweet and kind! Best ice cream around!!

Th
Review №50

Had the coffee rush and it was amazing! Definitely coming back! Staff is really nice and music they had on was poppin’. It wasn’t empty and they seem to have a steady flow of customers. Great local favorite! Price is ~$5, don’t forget to tip your roller! ;)

St
Review №51

Super great experience. Purchased the Groupon for the roll your own ice cream. Super fun and the staff was super helpful. Flavor choices and toppings were abundant.

Jo
Review №52

The way they make your ice cream is amazing. The waffle comes are made by hand. Got to try it, its good

Tr
Review №53

This was so much fun! The gentlemen there were very friendly and helpful, and the rolled ice cream creations tasted awesome! Will definitely return! Thank you!

Ka
Review №54

Good and fun to watch!

Da
Review №55

Amazing date night rolling ice cream! Staff was super friendly

Ca
Review №56

Ice cream was good, but it took way too long to get our ice creams. Also the staff wasn’t too friendly. Won’t go here again. Normal ice cream is just as good and cheaper.

Sa
Review №57

Amazing service, Anita and Lougha made the experience 100% enjoyable. Will come back again (:

Go
Review №58

Great staff and love the costumer service.

El
Review №59

Place was very cute and many different options of flavor. The staff was very friendly and the ice cream was delicious:)

La
Review №60

First time in this place, the icream is good and the prices too,

Ma
Review №61

This place is awesome. We did the rolling ice cream experience and Logha took us back so we could roll our own. I highly recommend going here. The ice cream is really good, and the customer service is superb.

Ja
Review №62

Not a bad place, but doubt well be back. Ice cream took 10+ minutes to make (there were four orders in front of us) and the staff looked like they were struggling. The end product was underwhelming for the price, and the ice cream had a weird aftertaste. My kids, who normally devour their deserts, only at about half. (It could have simply been personal preference as this was our first time.)

Br
Review №63

Three stars due to cleanliness needs improvement. Food is good and tasty.

Ma
Review №64

Don’t know how this place has a good review. Very dirty and the lady making our cream did not care at all and didn’t clean the table or anything between ice cream so cross contamination. Took forever when we had one other person in the building ordering.

Br
Review №65

Really enjoyed it. Great flavor and lots of choices.

La
Review №66

This place is awesome! We love the staff, the experience, and the ice cream! So cool!

ch
Review №67

We got the strawberry cheesecake waffle and it was the best! The waffle is fresh and AMAZING. It’s my new favorite waffle place.

Sy
Review №68

Amazing!! The ice cream was absolutely delicious and it was a fun experience watching the workers put it all together. You can create your own mix or choose from a selection of several combinations! Very friendly staff and great service overall.

Co
Review №69

Fun little store, and the ice cream was some of the best Ive had in quite a while. Will have to go back to try some shakes soon.

Jo
Review №70

They’re fast and very nice . The ice cream is wonderful and my kids loved it .

Ma
Review №71

So delicious! Relaxing and fun atmosphere, friendly staff! Creative menu items! Will go here again and bring our friends!

An
Review №72

Got the roll your ice cream off of Groupon! So fun and the staff is friendly and helpful!

Aa
Review №73

Best tasting ice cream ever

Ma
Review №74

Shoutouts my guy jojo

Ro
Review №75

The ice cream was good. The whole place needs a great cleaning. The novelty was good.

Ja
Review №76

Amazing! We got to roll our own ice cream. The workers were so helpful. Definitely a unique, crazy fun experience that we will be back to soon.

Ha
Review №77

Logha served my husband and I and he was amazing. The rolled ice as well as the milkshake we ordered was 🔥👌🏽 Awesome

Ki
Review №78

Sunh had great service !

Br
Review №79

Best ice cream I’ve ever had! Great customer service, the young women was very helpful, nice and she was very fast and consistent with our order. I recommend the coffee rush and astro. We will be returning, thank you.

Sr
Review №80

Awesome

Am
Review №81

Amazing quality and had a great time rolling ice cream.

Sh
Review №82

Had the Nutella Waffle Brownie and it was AMAZING!!!

Li
Review №83

The eatery could be updated but the ice cream is amazing!

ky
Review №84

Such an amazing place to comeHangout with friends and enjoy ice cream 😁

Co
Review №85

The sewage smell mentioned in the comments is real. The staff are aware of the awful smell and laughed at it. It is off-putting and ruins the ambience but I will try my best to not let it affect my review of the taste. Rolled ice cream is a new thing for me. Its ok but to me its not worth the hype. The ice cream was good (I dont complain about ice cream in general) but it wasnt life changing and the ambience didnt draw me in. Thus 3/5

Na
Review №86

Good ice cream. Great costumer service. Totally recommend!!

Ch
Review №87

Its super delicious..try the mango madness or make your own

l
Review №88

Place was great ice cream was even better. I think her name was jewel but she was great had no idea what I wanted and she recommended something great. Will most definitely be back and hope to see her again.

Bo
Review №89

Super tasty! A friendly service! My man Garrett was super helpful in explaining the menu. If youre in the mood for tasty ice cream, give them a try! We will definitely be back.

Le
Review №90

Ice cream was good!! Definitely worth the wait 😌

Sa
Review №91

We absolutely LOVE coming here! Best fresh ice cream ever!

Ja
Review №92

It was Awesome...great price and quality.

To
Review №93

It’s really good , very neat , bathroom is very clean. Customer friendly, the ice cream taste so much better than the other rolled up ice cream that I had bought before.

Bb
Review №94

Good service, delicious rolls 😋

Je
Review №95

Great place!Lots of flavors to choose from. Logha was awesome!

Mu
Review №96

Really good ice cream shop 🤩, you only can pay with card 🙁 no cash 💵

Sa
Review №97

Great place. Great service. Everything is fresh as well. Great ice creams.

Ki
Review №98

Nice place good service I no loved it

Da
Review №99

When In at 9:28 on March 3, when I order ice cream two ladies told me it will be 40 minutes. That’s a lie I guess they didn’t wanted our service. . Bad customer service 😑

Ed
Review №100

Very good have everything you can ask for, logha and gowtham hook it tf up !!!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:713 W Park Row Dr, Arlington, TX 76013, United States
  • Site:http://therollingice.com/
  • Phone:+1 682-323-7745
Categories
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:2–10PM
  • Tuesday:2–10PM
  • Wednesday:2–10PM
  • Thursday:2–10PM
  • Friday:2–10PM
  • Saturday:2–10PM
  • Sunday:2–10PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations