Had to order 3 times before the size was correct. And keep in mind, they will not refund u til they’ve received return item, so if you order new pair before they receive returned pair, like they suggest, I had $750.00 invested before I got a $250 pair of plain Jane shorties that actually fit. I’ve always been a size 7.5-8, typically a 7.5 in boots. I’ve purchased from here before so I know they run at least a half size too big. I ordered a 7, and they were still at least a half size too big, for more like an 8, the heel, toe, and ankle, way too big, so I order a 6.5, huge discrepancy. So I ordered another 7 and at least they were somewhat of a better fit than the original 7 I received…They weren’t very helpful or apologetic. Impossible to contact by phone. Try to leave other than a 5 star review on their website and they just filter it and won’t let it be posted. I say beware

So not only does this company send out used pairs of boots for a new boot price, they don’t respond! They haven’t even tried to get in touch and make things right. Not to mention their website is totally warped.. you cannot leave a review unless it’s a positive one, so I went here.Not only was I disappointed with the product (not just because they sent me a used pair) but I’m even more disappointed that a company would be so shady and unresponsive. If I could give a negative star I would.

Good.