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American Fleet & Auto Service
2010 W Wisconsin Ave, Appleton, WI 54914, United States
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American Fleet & Auto Service
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K
Review №1

I will definitely come back. The staff is friendly and knowledgeable and the service I received was prompt, efficient, and exactly to quote with no surprises and no fear induced selling tactics. A very positive experience.

Ju
Review №2

Always comfortable coming here to know Im getting good service. They always communicate what I can expect, are fair and honest.

Ke
Review №3

Todd at American Fleet & Auto is a straight shooter. He is very trustworthy and that is why I always bring my vehicles to his shop for repairs. He knows the value of a dollar and provides 100% value every time he works on my vehicles. If you looking for a place to get your vehicles serviced, you will not find a better place than American Fleet & Auto. I have been doing business with them for over 10 years now. Never had a problem. Thanks American Fleet & Auto.

St
Review №4

You guys are great. Completely trustworthy and tell it like it is. Never felt like I was being taken advantage of. Won’t be taking my vehicles any where else and I will be recommending you to my friends and family as well. Thanks, Todd, for being a mechanic I can trust!!!

Ju
Review №5

Todd and his crew are the best. I have been bringing our vehicles to him for years. This is an honest, trustworthy shop with quality work. He takes care of maintenance and repairs in a timely fashion. We trust his judgement and suggestions and will continue to trust him with the care of our vehicles.

Re
Review №6

Excellent service. Best prices Ive come across since i moved here in 2013. Vehicle was done the same day. I definitely plan on making this my go to place.

Br
Review №7

I’ve never gone anywhere else because the first time I took my vehicle here I was so relieved by their honesty. When it comes to car repairs it’s very easy to take advantage of me because I have no clue about any of it, but they are always super helpful in finding the most affordable way for me to get done what I need. In the past at other auto repair shops I’ve really been taken advantage of and told I need repairs that I actually did not need...I’m glad when I take my vehicle in to this place I never have to worry about that. I just had to get my AC fixed as well as new tires, they were quick, professional, accommodating and affordable and I am so grateful.

jo
Review №8

Gave me a good price and my 20 year old car stops again very important!!! very accomodating staff and well trained technitions I will go back to them again for my maintainace needs

Ha
Review №9

Todd and his team were quick to respond to my cars needs. The services were done in a timely manner and there was great communication. Prices seemed very reasonable. Will definitely be taking my car back again!

Ha
Review №10

My son recommend American Fleet and Auto. Everything he said about them was true. They were professional reasonable and very customer friendly. I recommend them highly.

Ho
Review №11

Top-notch service every time! Consider this shop like family!

Ru
Review №12

Exceptional service at American Fleet. Work was done in a timely manner and to my complete satisfaction. Ive been all over the US and have taken my vehicles into many shops. The service and quotes are sometimes iffy at best. American Fleet is on top for quality of service, repairs and information on what needs to be done at a fair price.Being Veteran owned also a big plus!!!

He
Review №13

I was recommended by a friend to see Todd on an issue with my car. He is not close to where I live but I went anyway. After a few different car issues, he has fixed or me, I can say; Hands down I have and will continue using American Fleet & Auto. I am always impressed with the honesty, integrity, quality, and speed of service they have provided to me every time. I find his services worth the inconvenience of distance.

Ch
Review №14

Excellent and trustworthy business, and a pleasure to work with.

Ni
Review №15

Todd and his crew did a great job on my vehicle.

Ry
Review №16

The 4 wheel drive system was not working in my SUV. I discussed the issue with Todd and he said to bring it in. I told him I had to leave town for a couple days and he said it would be ready when I returned and it was! Thanks for tackling another repair!

Jo
Review №17

Todd has been nothing but a blessing when it comes to repairs on my vehicle. Most of the time they pop up out of nowhere and he gets me taken care of much quicker than anyone else, at a very fair price. American Fleet and Auto has a lifetime customer in me. I couldnt recommend it enough. I use it for my personal vehicle and for our work vehicles. Todd and his staff do an exceptional job and exceed all expectations.

Do
Review №18

Went in for oil change and to check a tire that had a slow leak. Todd said hed find the problem for the leak and they did and fixed it. They had me in and out in about an hour for the oil change and tire repair as I waited for my vehicle. The waiting area is comfortable, plus I had the benefit of his puppy in that morning, so I got to play tug and retrieve with him!

Mi
Review №19

They have been very professional in dealing with a nagging issue on my trailer.

De
Review №20

I have brought me vehicles here a few times and have always been very satisfied with what has been done. Once they helped by pressing bearings in a wheel hub and another time with a brake line issue. Will go back there.

Am
Review №21

Weve been going to see Todd for almost 5 years now. He is honest with us, always gets the work done on time and knows us well as well as our vehicle. I wouldnt want to bring my vehicle anywhere else due to the quality of work we receive and customer service.

As
Review №22

The guys at American Fleet came highly recommended from my elderly neighbor, he has worked with them for many, many years. They did a fantastic job offering me options to fix my busted exhaust. I opted to not replace the entire exhaust system so they only replaced a 2 ft piece of pipe and the bill was very low.Pomps Tire staff recommended I go there and I respect Pomps and the work they have done locally for decades. I want to thank the staff and mechanics at American Fleet @ Auto Service for fast work and honest options for fixing.

An
Review №23

Friendly, and it was a treat to meet Casper!

Ma
Review №24

I have only been taking my car to Todd for this past year, 3 visits/repairs and so far so good. Todd works to keep the cost down and keep your car on the road, and I appreciate that a lot since I am a senior on a low, fixed income. Keep it up Todd and crew.

Tr
Review №25

Amazing service ALWAYS! Ive been a customer for many years and MANY cars later. Call with confidence no matter the issue ...Other guy not sure???? These guys are...Truly skilled techs.....

Za
Review №26

First time going to American Fleet. Couldnt have been happier with the help I got. 5 stars

br
Review №27

Todd and his team are experts in auto repair! My AC in my car was out for about three weeks and you can imagine the past few weeks in May we’re skulding hot in the car. I wasted so much of my time and research trying to do it myself. They have special equipment they use, it ended up being an electrical issue. 2015 Nissan Altima I drive.

Ma
Review №28

Todd and Brett are amazing. I’ve had problems with my 2004 Tahoe that several other repair shops could not figure out. They worked with me to correctly diagnose and fix the problems right, and at an affordable price. Brett dug into my trucks computer control system and corrected issues that no other Repair shop could including the dealership. I would send my daughter or girlfriend here with their cars without hesitation.

Fa
Review №29

They did a great job on my truck. They were honest and told me what I am going to need fixed soon but that it was not something that needed to be done that day. They also gave me a price so I knew what I am looking into in the next month or so. They were fast and did a little extra from what other places have done before.

Ka
Review №30

American Fleet and Auto was highly recommended to us, we are glad they were - Todd always takes the time to listen to you to try to understand what you are experiencing! They are also careful to give an accurate quote and let you know if something needs to be done or a rough estimate on when it needs to be done to help with any budgeting that might be needed. YOU ARE APPRECIATED!

He
Review №31

Todd is not only a skilled auto technician, but a very conscientious business owner. He told me what should be fixed right away, and what could wait a bit longer on both of the vehicles Ive brought to his shop. I will continue to recommend him to my family and friends when they need a good (and trustworthy) mechanic.

Je
Review №32

INCREDIBLE! Someone you can trust to not take advantage of you. Best shop around bar none!

Bo
Review №33

Todd does excellent work. Weve taken many vehicles to him over the past eight years or so and have always been pleased with the results. Todd provides great service for a fair price. Hard to do better than that...

La
Review №34

Dishonest. Terrible customer service.My car was overheating this summer and I brought it in to have the thermostat replaced. A few months later, my car was overheating again! I called them and let them know I’d like to give them the opportunity to “make it right”.Todd told me he’d call Bergstrom for the part we needed and call me back with a date that I can bring my car in. 2 weeks later, my car is severely overheating. I called and asked if my part had ever delivered. Todd BLAMES IT ON BERGSTROM for never calling him back. Does not take ownership or apologize to me. He tells me I can come in and they’ll top my car off with coolant for the time-being.Then he orders the part (it’s the housing now that is the issue) and tells me I can come in NEXT WEEK and pay FULL PRICE.At this point, I’m beyond suspicious. I call my brother who is a mechanic and ask him to take a look. He says they installed the thermostat incorrectly (did not push it down far enough before screwing it in) which caused the housing to crack.Needless to say, I canceled my appointment with American Auto and will never go back to them again.It’s one thing to make a mistake. It’s another to not own up to it and take advantage of people who aren’t trained mechanics.

St
Review №35

Todd and crew do great work! Does all he can do to meet your schedule, stays in touch with updates on work progress fair honest pricing. Highly recommend!

Lu
Review №36

Very knowledgeable with very fair and upfront pricing. I would definitely recommend their service.

Wi
Review №37

The customer service was splendid and they were highly informative. We were provided a $2,500 quote on one of our vehicles from another shop so my husband decided he could do the work himself for a fraction of the price and went in search of parts. When doing so, American Fleet recommended he bring it in for review as it may not need the suggestion and when we did, American Fleet provided a diagnostic mirroring the data our Drivewise reported and repaired our vehicle for HALF of the other shops quote! What I found most impressive was the fact that I showed the other shop the Drivewise report, they wrote the codes down and STILL provided an incorrect estimate! But American Fleet was not shown the report yet used the EXACT SAME verbiage Drivewise had! Upon completion of the work, American Fleet said its a good thing you brought it in because thats NOT AT ALL what was wrong with your vehicle so you wouldve been out of a whole lot of money for nothing. And they were right! The work that was done by comparison to what was suggested was far less intensive and clearly less expensive!Thank you American Fleet, well be back!

Tr
Review №38

Prompt, Professional ServiceThank you, Todd, for such great service! We so appreciate your knowledge, your thoroughness, and your honesty in telling us what needed to be repaired. You went above and beyond our expectations! You have outstanding customer service!

Sc
Review №39

I was told to try American Fleet from a friend...Todd was great...being a women, I am often told information that is incorrect or mechanics just trying to pad their wallets. Luckily I am a little versed on mechanics or auto repair, and rarely believe what needs to be fixed. Todd only charged me for what truly needed repairing. Big retail mechanic shops are about volume & dont care abt customer service. American Fleet is smaller and their name is on the line....I have another appointment set up in a week for my other vehicle...😀☺

Ja
Review №40

Have been bringing my vehicles out to these guys for a few years now and I trust that theyll fix things up and do it fairly.Wouldnt go to anyone else :)

Me
Review №41

Todd & his crew are all amazing, reasonable with price n time of work!!!

Ro
Review №42

Todd is a wonderful, HONEST mechanic and tells you what you need to fix ASAP and about any other issues that can wait if needed.

Mr
Review №43

I had the heads redone on my vehicle and a little over a year later the vehicle is burning oil, most likely caused by the head seals leaking. When I paid $1700 + to have the job done, they (Todd) explained that they would stand behind their work for the life of the vehicle. I should have gotten him to write this down. When I called recently he explained that their work and parts is only covered under a 12 month warranty. He also tried to make other excuses of why the oil was burning and would be happy to further investigate and charge me for it. My new ( very trust worthy) mechanic was pretty convinced that this oil burning would most likely come from leaky heads. American Fleet is not a trustworthy place. Check out Kimberly Service for a REAL honest mechanic. Steve will get you what you need at a fair price and wont sell you anything more.

Br
Review №44

Todd is an honest mechanic. Those are hard to come by.

Pa
Review №45

Im a girl that knows nothing about cars or how to fix really anything on there LOL Todd is absolutely amazing ... great prices and gets the job done right the first time... he is somebody that you can trust.

A.
Review №46

Knowledgeable, accommodating, and honest. It’s rare you actually get all three of these characteristics from a mechanic, but Todd and his team hit each of these with high remarks.

Do
Review №47

Highly recommended, honest, fair mechanic that answers any questions. Great job - Thank you Todd!

Jo
Review №48

Ive had a a nagging problem with my Hyundai Genesis causing it to lose power and the check engine light would come on, but then go away. I took it in to B**gstrom, and they charged me $150 to tell me that there was nothing wrong with the car. The next time it acted up, I knew I wasnt going back to the big guy in town, so I asked friends who they recommended. American Fleet came to the top of the list, so I called and talked with Todd. I knew from the phone conversation that he was going to be a trustworthy mechanic that would get the job done well so I didnt have to continue having problems and throwing money down the tube. A tuneup and Throttlebody Sensor later, and my car is running great! Cant recommend Todd enough. Thanks!

Jo
Review №49

Todd is great to work with and takes amazing care of our vehicles.

Ce
Review №50

They are definitley very wonderful to work with! They are the only place I recommend.

Bi
Review №51

Treats military veterans extremely well and does quality repairs

Am
Review №52

Todd was absolutely amazing and very helpful with getting me to work when my car wouldnt/couldnt! I will never go anywhere else

Ol
Review №53

Manager Todd was awesome! Will always bring my vehicle here.

Pa
Review №54

Very honest and up front AA+ SERVICE

An
Review №55

Extremely easy to work with, very reliable, and they take the time to explain everything in Laymens terms for those of us who are a bit clueless when it comes to cars.

Bu
Review №56

This is the only place I trust to go above and beyond! Service incredible-priced fairly-would honestly recommend anytime!

Ch
Review №57

Fast comprehensive service at a fair price.

Tr
Review №58

This is the hidden gem that we all look for, come here but dont tell anyone😁

Ki
Review №59

Todd is so amazing! Helped us with our battery. Very HONEST!!!!! I WISH WE COULD GIVE HIM 50 STARS!!!!!!!

An
Review №60

Great work! Prompt and reasonable prices!!!

Do
Review №61

Very knowledgeable and doesnt try to screw you over. Treats you right on prices too.

Ma
Review №62

Goes above and beyond what one expects. Todd gives honest advice on what needs to be done VS what can wait

Xi
Review №63

Amazing service

Wi
Review №64

Excellent!!!

el
Review №65

Honest, reliable, dependable.

Jo
Review №66

Honest mechanics

Tr
Review №67

Honest and trustworthy

Information
65 Photos
67 Comments
4.9 Rating
  • Address:2010 W Wisconsin Ave, Appleton, WI 54914, United States
  • Site:http://americanfleetandautoservice.com/
  • Phone:+1 920-968-0236
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Car repair and maintenance
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
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