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Verizon Authorized Retailer - Wireless Zone
2107 E Semoran Blvd, Apopka, FL 32703, United States
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Verizon Authorized Retailer - Wireless Zone

Comments
Ma
Review №1

Jason and DJ were super helpful with helping me get a new phone and organizing my plan correctly. Will definitely be recommending to people in the future! Thanks guys!

Ma
Review №2

From the first time I called until the end of my purchase I was very pleased. Elizabeth and Jason were easy to work with, efficient, knowledgable, and extremely helpful! Im very glad I chose their store for my first Verizon experience.

Vi
Review №3

I got there on October 26 at 6:00 pm. Wanted to see if I can reboot my iPhone 10 and Jason was there working and he helped me out in a major way. Explained to me the many possibilities I had to either get my phone fixed or get a new one or upgrade my phone. I didn’t feel pressured and the whole process was so informative and helpful. Thank you so much Jason for the help and my new phone

Ce
Review №4

This location is awesome!! Jason is the go to man! He is very patient and know his stuff! You will not be disappointed!!

Jo
Review №5

I had an issue with my phone,went to ibreak and they were a pain and couldnt help me even though I had insurance. I went to verizon and Elizabeth did everything to help me. She was a wonderful. Thank you ill be back

Ga
Review №6

Jason was such a great help! He was knowledgeable and thorough. His customer service skills are excellent!

De
Review №7

I HAD A VERY FANTASTIC YOUNG LADY NAMED ELIZEBETH. AT VERZION WIRELESS SHE TOOK A LOT OF TIME WITH ME AND WAS EXCELLENT YOU HAVE A FANTASTIC EMPLOYEE

ke
Review №8

Love my phone . The 2 gentlemen in the store were amazing I had insurance claim on my old phone and they helped me Because I messed it up on my phone the manager fixed it for me so that I could get it corrected. When I came to pick up my new phone I had my three-year-old with me the Entertained her she was around their store crazy they didnt mind they were so sweet and kind.

Ma
Review №9

The young man was very helpful. He fixed my husbands phone. We are seniors and had so problem. He help me with my voicemail.

Di
Review №10

Jason is the best at what he does. Highly recommended!

Tr
Review №11

Drake and JD did an AWESOME job at assisting us. We had a few impossible issues come about but they helped make the experience a bit more tolerable. Thanks so much!

Br
Review №12

So this store threatened to file a law suit for leaving a post. Is this the store you want to do business with? Not me!!!

Er
Review №13

I was in the area to pay my bill. I was working with Keith. He was able to get me a new phone and lower my phone bill. I had a great experience at your location today.

Va
Review №14

Went in and got a new iPhone XS max from DEREK the other day, he is the best! Very knowledgeable, patient and a great conversationalist. Other people came in while he was still working with me and he didn’t make me feel rushed even after I paid, he took his time to explain everything thoroughly. Will definitely come here again!!!!

Sa
Review №15

I went in to get a new iPhone 11 and switch services from Sprint to Verizon. Alyssa was particularly helpful with transferring our old phones to new, setting us up with accessories, and making sure all of our account info was correct. All with a smile! I would recommend this location.

ta
Review №16

I came in this morning to add devices to my account, Drake was very knowledgeable about the devices he was very friendly and patient. I would definitely come back to this location he was awesome

Ma
Review №17

My sales rep Keith was very attentive to my issues I was having with my Samsung Galaxy S7 Edge and tried some suggestions and resets on my phone, every time I go to this location they are always so helpful, wished everyone was like that.

Ja
Review №18

I think his name was Drake, but he made my experience well worth the long drive. I hope he is there next time I visit that location.

Pe
Review №19

Drake was a great employee for your companyVery helpfulVery like able young man

li
Review №20

Keith and Joe were outstanding with their excellent customer service Im really Happy!!

ma
Review №21

Drake was very helpful and courteous explained everything well excellent job you need more employees like him

Br
Review №22

Drake and JD are great. I’ve always had great service by the staff at this store.

Be
Review №23

There was this dude named drake who helped me with my iphone necessities. good worker!

Gr
Review №24

Pleasant and knowledgeable staff, had all the answers my wife and I needed and connected us with a great solution. Not sales-y or pushy in the slightest. Had great follow-up.

Ji
Review №25

Manager Joe and associate Drake over and above assistance give them a raise for a 5 star store

Au
Review №26

This was the most pleasant visit I’ve ever had at a phone store. Alyssa was so helpful and sweet. Would recommend this location to anyone!

De
Review №27

I could not ask for any better service .mr Keith with was very helpful and friendly.

Ma
Review №28

Real nice, got great help with getting my phone with Keith.

Jo
Review №29

The team at this store is awesome! Very helpful and had better pricing than other stores Ive been too.

Co
Review №30

Quick, easy experience.

ka
Review №31

Went in today and Derek was very helpful! Great customer service and knowledgeable thanks again.

Je
Review №32

This place is a SCAM. I live in Alabama and someone went to this store in Florida and purchased two phones plus two additional lines in my account. Jim was the salesman on the transaction. How can someone have a home address in Alabama and also a home phone number with a 407 area code? That is what they listed on the account. The sales team needs to be more hypervigilant when situations seems out of the ordinary. Verizon cancelled the whole thing for me the next day, but I keep getting the run-around with the TCC store. Something must be done to safe-guard customers from the storefront perspective. This is just absolutely ridiculous. AVOID this TCC chain.

Ja
Review №33

Drake was very helpful in selecting a new phone.

Jo
Review №34

The service is acceptable but the price is astronomical

Th
Review №35

I didnt visit Verizon, but the company, You Break We Fix, next door. They fix phone perfectly.

Ax
Review №36

Really bad service with just one person working at the time especially when it gets busy and just one person can’t handle it

J
Review №37

This is the first time that I have been to this location that I wasn’t even acknowledged. I’ve been a Verizon wireless customer for year since 2013 and Alissa paid no attention from the time I walked in at 6:50 and it is now 8:21PM and as a paying customer all I wanted was a I’ll be right with you but I got nothing! Terrible customer service!!!!

Gr
Review №38

It was nice... I was helped, a great deal!

Ta
Review №39

Alisa was my sales representative she was a great help great personality broke down everything from the phone I chose to the plan I needed transferred everything to my phone like nothing my phone had everything in it that was from my old phone, apps and all 😁 I actually highly recommend this location but they need a bigger sign you can’t see the Verizon sign from the road

mi
Review №40

Very helpful and pleasant.

As
Review №41

Amazing service, friendly, quick and efficient. Will be coming back!

T.
Review №42

Very cool dudes helped us out

Al
Review №43

Verizon customer for a long time and am not changing for nothing

No
Review №44

As with any wireless carrier they cant help you with anything when you go into a store but sell you a product you dont want.

Pe
Review №45

Great cell phone service

Mi
Review №46

Great phone support

le
Review №47

Drake

Information
14 Photos
47 Comments
4.5 Rating
  • Address:2107 E Semoran Blvd, Apopka, FL 32703, United States
  • Site:https://wirelesszone.com/?y_source=1_MTgxODAxMjAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 407-464-9122
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Internet service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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