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Car-X Tire & Auto / Fast Tire
474 IL-173, Antioch, IL 60002, United States
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Car-X Tire & Auto / Fast Tire
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vi
Review №1

Had a flat. They took care of me quickly and professionally. Wound up having a key in my tire. Great team that works there!

Hu
Review №2

Usually they do a great job on my routine maintenance on my cars. This time it seemed more of a, how much can we sell you today job! I called 2 of my mechanic friends they told me I didnt need to replace my brakes or rotors just to clean them and replace my caliper.

Da
Review №3

Had some bad luck with a set of tires I purchased, that was not the businesses fault. They handled everything in a professional manner and very timely seeing that I need my car fully operational for my long drive to the Chicago. Big thank you to everyone that was involved and had me back on the road in no time. Thank you very much to John and Laura.

Ra
Review №4

I stopped in to have a nail removed from front passenger tire. They fixed the tire quickly and without charge. They were ver professional and great to deal with. I highly recommend this company.

Ja
Review №5

They were honest and fixed my tire instead of telling me I needed a new one. Very grateful for honesty!

St
Review №6

Came in without an appointment but they got my car right in checked out the problem and fixed it in less than an hour

Pa
Review №7

Dont use these guys for any custom work, especially on a classic or performance car. They apparently have no ability to bend or weld or use their brains. I brought them a car that had mandrel bent exhaust. My new headers were a little wider apart so I told them to cut before the mandrel bend and extend the straight part. They instead tried to bend the pipes apart with a crow bar or something which I knew wasnt going to work. Then, when they realized that wouldnt work, they cut off one of my stainless mandrel bends and replaced it with a steel corrugated bend they obviously purchased from an auto store. Then they realized the bend they bought had a wider diameter than the original pipe. (2.5 outer vs 2.5 inner diameter) and they had to stretch out the collector/reducer pipes even more. Then they used the cheapest clamps to hold it altogether. (Apparently welding is beyond their capability). I could have rented a pipe expander and used a hacksaw and done a better job. The connections of course leak and so Im getting strange exhaust leak sounds. Ill need to take this car elsewhere to have it all redone.

Da
Review №8

I took my car in for a rear brake job and a bad tire. The tire was not staying inflated. They called and told me that the car was 20 minutes before they closed. I was to to hurry in and get it or pay on the phone and they will leave the key in the car. I declined this and went to get my car. Driving home I notice that I was getting a low pressure sensor on the tire they should have fixed. The next day it was flat. I filled the tire with air and took it back. The staff was nice and took the car and and spent an hour trying to locate the leak and could not find one. I left the car overnight. We will see. They called me the next morning. The tire did go flat overnight. They replaced the tire with a brand new one because they missed it the first time. They were awesome.

Cy
Review №9

Love this place. I have been coming here for years. Great service and people. Everything gets fixed fast & thefirst time. However, not as clean as it was when it was just a FastTire!

St
Review №10

Excellent service. Great place for automotive maintenance.

Ke
Review №11

Good service. At first the tire I wanted wasnt in stock but they gave me an upgrade at a discount price. Gave the car a good overall inspection and were pretty quick with the car. Worth the stop

To
Review №12

I always have great service here.

Dr
Review №13

Fast. Efficient and great attitude 👏Our tire got fixed well

Gw
Review №14

I sat and waited for an hour for a simple oil change. It took these people half an hour just to pull my car into the building when there is only one other customer waiting. And then when they finally finished my car and got it back to me the inside of my car reeked of cigarette smoke. Terrible service.

Ma
Review №15

Slow service, glad I went that Saturday as they found a nail in one of the set of new Firestone tires, just weeks old.

An
Review №16

Great FAST service. The techs in back get the job done in a timely manner. The manager is also great and helps the techs in back when super busy. Will always recommend CarX in Antioch to my friends and family.

Je
Review №17

Great customer service speedy and efficient you guys and gal rock will recommend my friends and family.

Je
Review №18

Quick, honest service! I came in one night less than an hour before closing with a flat tire. They not only fixed it quick, but free and was totally jonest with me about if and when I needed new tires. It was greatly appreciated! Ill be back or will refer anyone to them!

Da
Review №19

Let me start by saying how dirty it is in there, it used to be such a nice place. Dust all over the tables and a dead bug. Smooshed candy in the floor. Clearly they aren’t doing any cleaning to help prevent the spread of covid. I was disgusted sitting down let alone placing my stuff down. That and there’s nothing fast about this place. Busy or not expect to wait 45 minutes for the oil change. My how the price has went up!

Mi
Review №20

Fast and knowledgeable! Thank you!

Ha
Review №21

I went there for my car alignment. Left with some noise and warning light which they cant reset the computer and turn off. I was told to go to the dealer. They are there not to fix, but create problem. Disappointing.

Wi
Review №22

In and out in less than half an hour for scheduled oil change. Staff is friendly and honest with inspections. Not trying to upsell like most others. Very reasonable prices. Highly recommend this shop. Will be my go to from now on!

Ri
Review №23

Good service and a good place to go for an oil change. Make an appointment and be sure to go to the website and download a coupon.

Da
Review №24

I only come here now. The reason is that after the free Keurig was done making my cup of coffee I had to wait to take a sip (HOT!) By the time the coffee was cool enough to drink my car had new tires already mounted and balanced, ready for me to pay and leave. Theyve put new tires on 4 of my vehicles and I always bring my own tires which they are just fine with. Very fast, and friendly. Good prices. No issues

M
Review №25

These guys did a quick tire job for me out of the kindness of their hearts. Less than five minutes got me back on the road with no charge. Quality individuals providing quality service. If you need work done bring it to these guys.

Ag
Review №26

I went in because I had a leaky tire, there were two nails in my tire one being in the sidewall, I drive a jeep wrangler so rather than buy a new tire I asked them to switch out for my spare and they did for no charge I am so thankful truly appreciate the generosity and the professionalism, I appreciate that they did not speak down to me being a woman or try to take advantage. They have just one my future business. Thank you.

co
Review №27

They charged me 30$ to repair my flat tire with a little hole said they used a plug style patch after inspection I can tell it was never touched and my tire is still flat! And dude messed with my seat settings! 10/10 do not recommend Unless you like just giving away your money

le
Review №28

Quick service, customer care slacking.

Jo
Review №29

I stopped in while on a long road trip to get some new tires up front so I could safely return home. The process and experience was great, but I discovered in Tennessee that they had installed the front right tire backwards, even though the sidewall says side facing inwards. I had a tremor the whole drive, went away instantly when I had another shop flip the tire. Lazy error, mistakes happen, but shouldnt happen.

Pa
Review №30

Great service, I was in and out in about an hour. Friendly customer service!!! My dad has been going here for 10 years now. Always makes inspections that are related to the work you are there for and make recommendations on future repairs.

mi
Review №31

Our check engine light came on and our car would shut down in mid gear change. We took our car here and they were absolutely wonderful. They changed our oil which it needed to be and informed us that there was hardly any oil left, even though our car was reading it at 18%. We needed a small part to help with the malfunction and zap now the car works great. Cody the manager is amazing, friendly, and very engaging with his customers. We will be returning for sure. Highly recommended!!!

ch
Review №32

I have bought several sets of tires and had numerous other maintenance items preformed by this business. But as of yesterday, I will no longer spend a penny at this establishment! I there yesterday to have an oil change and tire rotation on my vehicle for the advertised price of $19.99 dollars. I brought my own oil with, mind you, they did not have to use there own oil! The procedure took over an hour to get done and it was charged almost double the cost for this maintenance. When I questioned them about it, I was told that it was because I used or brought my own oil with!!! Really??? There is no disclaimer on their website stating this!!!! In September of 2018, I had the same exact procedures done for the $19.99 dollars with again, my own oil, at the same establishment!!! Well, I can tell whomever, I will drive out of my way to pay more by any other automotive service business that is fair. My guess is this business could care less about gouging clients, which, I am also good with. I will also make it known to my circle just how fairly I wanna treated! Never again!

Da
Review №33

In and out in less than half an hour for scheduled oil change. Staff is friendly and honest with inspections. Not trying to upsell like most others. Very reasonable prices. Highly recommend this shop. Will be my go to from now on!

Mi
Review №34

Awesome place to go for work done on your car! The staff is very friendly and helpful. Cody & John especially helped me when my brakes had many issues and no where else could figure out what was wrong with them, but he did! They also have very reasonable prices! I go there for everything that I need done on my vehicle ranging from an oil change to fixing my brakes on my car!

Ka
Review №35

Excellent service good prices fast repairs knowlegeable honest

An
Review №36

The staff was very helpful, friendly, and knowledgeable. They informed me that there would be a minor wait for my service which was understandable at the time I was going but the lounge was comfortable and had entertainment available to pass the time. Overall I am happy with the new tires.

Ke
Review №37

Set an appointment for an oil change and was in n out in 45 minutes!

Ha
Review №38

Great, helpful people, squeezed me in on a very busy day and got us back on the road in no time at all! The Customer service is great!

Ma
Review №39

Been going here for years and been satisfied, but my last visit 3 weeks ago, I spent over 700 bucks, had them replaced my radiator and other things I supplied my own radiator, they never reinstalled my skid plate found it in my truck bed and I was never told, did call and Jeff and he apologized and I brought it in and then was told the bolts snapped and I didnt need it anyway unless I go off road, that skid plate gets dropped every time for oil changes, thats the weakest excuse and now the bolts need to be drilled out of the frame, I filed a complaint with the corporate office, and shame on you Jeff.

Ja
Review №40

They are Great here!The customer service is awesome!Truly go out of their way for you!Highly recommend!

Ra
Review №41

Awesome job great people!

Jo
Review №42

Oil change is supposed to include a tire rotation except they forgot to rotate the tires

Br
Review №43

Great service!

Ch
Review №44

The Antioch Car-X was very helpful over the phone in providing me with an estimated quote for an oil change and replacement muffler. The service was quick for a busy Saturday. They even let me be a pest and talk with the mechanics and ask questions about my car while they were working on it. The facility was also nice and clean and has a Keurig with free coffee. They were happy to run the diagnostic codes on my car when I mentioned the service engine light even though it was pouring rain. Unfortunately the codes were pretty bad news that will require further consulting but I certainly cannot blame Car-X for that.

De
Review №45

Very professional staff....great service and prices. Got a tail light replaced for $24. Pep boys from Waukegan was going to charge me $50. Which is outrageous.

Ga
Review №46

This is always a great place to get my oil changed. They will tell you if your car needs work but they are not pushy.Update:I had a noise in my car. They told me it was the control arms. They gave me a couple discounts. These guys are awesome. A top notch business. Seriously, this 9 year old car drives almost brand new now.

Ji
Review №47

Very professional and affordable. John and his team have outstanding talent. They have earned my trust and I highly recommend stopping by next time u have any questions or needs for your vehicle!

Pa
Review №48

I have always had excellent service. Last service visit was great. I have been using their services for years. Always take the time to explain just what needs to be done the cost and time it will take. Employees are always respectful and willing to go the extra mile. Will be back and always tell friends and neighbors about the great employees and service.

Ka
Review №49

Very reasonable prices. Highly recommend this shop.

Jo
Review №50

Great place for my car

T
Review №51

Went in for an oil change and enjoyed the comfortable lobby as we were waiting. We were in and out in under an hour. Great service!

An
Review №52

Great Staff, nice location, knowledgeable about their product, and what we liked the best is that they didn’t mess around when my wife called ahead. Didn’t feel taken advantage of, and got all around great service and product.

Ri
Review №53

Got the tires that I wanted. Appointment was on time. Didnt wait any longer than I thought I would.

A
Review №54

Easy to schedule service appointments, friendly and well priced.

Wi
Review №55

I have been going to Car X for a couple years now and find them to be honest, which is rarely used in the same sentence with mechanic. Not this place. I always feel like Im getting the best deal available in the area. I highly recommend going here for your car needs. John Martin the store manager is a pleasure to deal with and goes above and beyond to keep customers coming back.

Da
Review №56

The service is top notch, Cody did a awesome job got me a good price on tires for my car and fast install I was in an out in no time. I have sent my family here as well and the result was still the same great service. I will continue to bring my car back here!

He
Review №57

The team here is honest and thorough, goes above and beyond to help. I always come here confident that the work will be done with quality and care. They have taken their own time on numerous occasions to help me make the best decision for my vehicle which is rare to find and greatly appreciated.

Cl
Review №58

I went to get my tire patched because it was leaking air and they charged 30 for for a plug never patched or even plugged it. Total waste of 30 dollars

Al
Review №59

I have had excellent and poor service in the past. Since Kevin and Alan are now managers, I think things are going to be consistent and better. Last service visit was great. I have been using their services for 6+ years. The mechanics need to pay attention to even the small details. Hoping to make it 5 stars next time.

Gr
Review №60

If you need repairs or new tires on your car this is the place to come. They are very honest, dont try to sell you things that you dont need and their prices are great. They also have the best mechanics. I have been coming here for years and never had a bad experience. John and Laura are at the front desk and are so easy to talk too and the respect is the best from them, they explain everything so you know exactly what went wrong with your car and what it will take to get it back in safe , running order. There was a time when I had to take an unexpected long trip, I called and asked if they could inspect my car before I left and they did manage to get me in, I could go on my trip without worrying about my car breaking down. Thank to all at Fast Tire for all the great service and fair prices.

Jo
Review №61

I’ve been coming here for years love everyone who works here! Reading some of these reviews from the Karen’s are funny and uncalled for. I’ve never had or seen a problem. I do want to thank each and everyone of you for working though this pandemic keeping our cars on the road and safe.Stay safe!!

Wi
Review №62

Everyone there is great! John, Cody, and Laura,are fantastic! They all do a great job. I also have to mention the technicians who are very knowledgeable and get the job done!

Ab
Review №63

I went here for an oil change. They honored competitors coupon, gave me a great deal, fast service, comfortable waiting room with wifi. Laura was friendly and gave great customer service. I would definitely go back here.

Br
Review №64

Car X in Antioch is great place to get your vehicle serviced, friendly staff and very reasonable with prices! I got my brakes done for an awesome price! A place where I refer everyone!

Ma
Review №65

Great Company to get your car serviced at. There is always a friendly staff and they have the best prices around. I would recommend Car Xi in antioch to anyone that asks!

Wi
Review №66

Best quickest friendliest service. They were super busy but they squeezed me in and I was on my way. Awesome. Ask for Cody!

Ma
Review №67

Great establishment in Antioch, tucked next to Jimmy Johns south of Wal-Mart plaza.Fast and sincerely friendly.As well as their clientele.

sa
Review №68

Love this place for all our car needs. The staff is helpful and friendly especially John who is wonderful to work with. I feel I can trust them with fair diagnosis and explanation of options. The waiting area is also amazing with computers and wifi.

je
Review №69

My husband and I have been taking our cars here for the last few years. We always receive excellent service. The staff is friendly and knowledgeable, prices are reasonable, we can always get an appointment at a convenient time, and they have a very comfortable waiting area.

Ju
Review №70

Friendly people! Good service.

Sa
Review №71

They are amazing. They always do a good job on my car. I would recommend you to go there. Thanks Car-X

Ma
Review №72

Don’t bother making an appointment. Car sat for 30 minutes before they took it in. And that’s after I asked “how much longer till you guys take my car in? I had a 10:30 appointment!” Would’ve probably been the same if I just showed up!

ri
Review №73

I stopped in because I had some vibrations on my drive home in my car.. Cody at the desk was very helpful and had the tech take a look, while waiting a lady came in, one of her windshield wipers wasnt working, Cody went outside and fixed it himself when she tried to give him a tip he declined and just fixed it for free.. Then when my car was finished he said some ice just unbalanced the rim .. and I was all good to go.. Ill be calling the manager its things like this that keep me coming back

Ma
Review №74

This place is great, always fair priced and quality work. Ive seen the same employees here for years. And they always have awesome customer service

Sc
Review №75

Could not be more happy. Great work, great customer service, and the fastest work Ive ever experienced! Less than two hours for complete brakes and oil change!

Ja
Review №76

FastTire in Antioch is a great place to bring your car for service. Everyone working there is very friendly and knowledgeable. Theres usually coupons available if you are just getting an oil change. Ive bought tires there as well and have had filters changed many times and they are reasonable. They have computers you can use while waiting and great coffee too.

Ga
Review №77

I had a tire on my 2014 Hyundai Santa Fe Sport blowout. I called to get a quote for a new one. They said they would have it the next day. Excellent service, and professional people who work there. I will be going back there, and recommend anyone to go there.

Kr
Review №78

Great Service.Reasonable Prices.Friendly Front Desk.Cody explained in detail everything that needed to be fixed, and made me feel very comfortable.

Ro
Review №79

I have lots of car experience, and have always found FastTire of Antioch a great place to do business. Reasonable labor pricing, and most maintenance/repair items can be resolved by their staff. Speaking to others who can purchase that part for thirty bucks but cant turn a wrench, much less buy one, your local mechanic (not just this store) has tens of thousands of dollars in that big shiny toolbox and another ten thousand dollars worth of training, education, and certifications. Tearing down an intake manifold on a 150k plus car is a can of worms at best. These guys only sell you what you need, Kevin does a great job taking care of me, my friends, and family. Thanks for everything guys!

Ma
Review №80

FAST TIRE HAS BEEN MY FAVORITE FOR MANY YEARS NOW. THEY HAVE ALWAYS BEEN HELPFUL, FRIENDLY AND ACCOMMODATING. I HAVE ALWAYS BROUGHT MY BUSINESS TO THEM....THEY ARE FANTASTIC. THOSE AT THE COUNTER ARE ALWAYS HELPFUL IN EVERY WAY.

to
Review №81

Always pleasant and fairly pricedtaken my cars there for a while helped get over 200,000 miles on each-explain things that that even a novice(me) can understand

Ly
Review №82

Have been coming here for a long time and the service has always been exemplary. Oil changes, new tire purchases, work done to pass emissions. Could not recommend them enough. Always courteous and fixing things right the first time

Jo
Review №83

Got my truck back from my alignment with a very noticeable amount positive camber. i am very displeased with thisi brought my old jeep there to have the alignment done after lift and tires and went great other than being slow.this is not okay. after this is resolved me and my family will not come back.

do
Review №84

Started out great. Good answers and prices on the tires. Great waiting area. Problem is that for the 9 am appointment it has now taken almost 5 hours. Fast tires no way... SLOWWWWW Tire.I wont be back. Better off going the route or tire rack and someone small local shop.

Pa
Review №85

I caught a screw in my driver side front tire. I came in to get the tire patched: $32. I show the tire to the 20-something year old service tech kid. He glances at it: I need a new tire! Now, I have been driving probably longer than he has been alive! I have had nails, screws and even large bolts embedded in tires in the past! In each case, I did not have to buy a new tire and they have held up for quite a few years! Immediately, he starts going on about estimates, and they can order my brand (Who doesnt carry Bridgestone?), etc. He starts going on about how it is a quarter inch too close to the edge of the tire and the patches are not very big (Funny...I thought tire patches were made of flexible rubber.) and then he uses a scare tactic: I cant legally put a patch on that tire. Long story short: I went to their competition and got a patch for about $5 less. I give it 2 stars: 1 star for service, and 1 star for the effort put in for the sales pitch.

si
Review №86

Tyler was very professional and talk about honest work, he is #1. Thank you guys for your hard and honest work of keeping customers, you are the best!

An
Review №87

Always helpful can always get an honest price

Pa
Review №88

Absolutely Amazing company. Everyone is friendly, They are fast and very fairly price!!! Thanks for all the help today!!!

Jo
Review №89

I had a oil change, 4 new tires, new front brakes, all done in 1 1/2 hours. Very courteous and not pushy.

di
Review №90

Stopped in to have them check a tire. Had a small nail in the tread. When roadside assistance took the tire off and put the spare on they let me know that the repair was very simple, no damage to the sidewall .However when I brought it here, they took a look at it called me and said unfortunately I would need a new tire because I had sidewall damage. I picked my car up and drove it to my Honda dealer. I should have done that first. They repaired the small nail hole in the tread confirmed there was nothing wrong with the sidewall and was also done for free.They saved me $300.00.

Ke
Review №91

Was really in a bind here with a flat and a time crunch. They were extremely accommodating over the phone and in person. Top notch fellows.

Ju
Review №92

The front desk was wonderful, they were fast and efficient... also ordered a part and made a special appointment at my convenience to have it done 👍 😊

T
Review №93

Thank to everyone at fast tire..they showed me kindness and helped me with repairing my car by finding lowest price knowing I was hurting financially. I am very grateful Thank you!!

Be
Review №94

Good customer service. Personally called to fix a billing issue. Just wish they had been upfront about costs initially.

Ya
Review №95

I deal with Jon the manager..He is great. Honest and great costumer service

Ma
Review №96

Love going here. Every time I bring my car here they are very professional and very affordable. I would recommend them to anyone.

Ja
Review №97

After a small mix up with pricing the manager called me and took care of everything. Very satisfied with the way everything was handled. They make sure you leave happy.

Gu
Review №98

After years of going to this place, I was hoping to get better service. I had called in a day ago to setup an appointment for an oil change. When I went in, the store manager checked me in. I gave her a coupon which was for a free 21 point inspection and tire rotation, which she did not even look at. I was waiting for 45 mins before my car was pulled in. It took another 45 mins to service my car. When I got into my car, I checked to see if the tire air pressure had been checked to fill air. Two of my tires had low air. This was not done. Also, the tires were not rotated. They are doing false advertising by issuing these coupons but not really providing the service.

Ro
Review №99

Great service very helpful and knowledgeable. I will recommend all my friends and family to this location.

Ma
Review №100

Bought my tires here and today I came out to my car...flat tire !Used my little pump and drove straight to Fast Tire / Car X and Cody got me right in and hooked me up gratis !!!Awesome !!! Thanks so much !!!

Information
21 Photos
100 Comments
4.3 Rating
  • Address:474 IL-173, Antioch, IL 60002, United States
  • Site:https://www.carx.com/chicago/474-e-route-173/?utm_campaign=localmaps&utm_medium=Local&utm_source=google&utm_content=397&utm_term=Fast_Tire%2FCar-X&y_source=1_Njg3NjQ3MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 847-278-4830
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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