Great service already scheduled my next appointment. Super clean well organized and I loved the email/text communication. Plus I got a free ride home and back while they did the work.

I came in to have some general maintenance done - the easy stuff was done properly as far as I can tell although Im not sure how much to trust it (AC Fix, Differential Fluid Change, and Fuel Filter Change - there might be a related whine coming from the rear diff now, but I cant say conclusively). I also knew ahead of time that I had an issue with my right front Engine Mount and I asked them to take a look. They told me I had a suspension issue or tire rubbing... which I knew was not the issue as I had already checked this. I went elsewhere to get work done and had the engine mount replaced which fixed the issue. This makes it harder to trust their work was done properly, when I had come in, correctly told them the issue with my vehicle, and they did not recognize it and instead recommend alternative work. Pretty expensive for some easy maintenance jobs I would do myself with a lift. Ive gone elsewhere for more work on my vehicle and will continue to go elsewhere. Im disappointed, because I expected this place to be better than most considering their reputation and experience with euro vehicles.

Fair price, punctual and attentive, work done accurately, and the chariot was washed upon completion. From beginning to end, a seamless experience and I WILL be back! Highly recommend ArborMotion to all my Euro-centric driving friends!

My husband and I were on a road trip to the east coast from Grand Rapids, and during torrential downpours just outside of AA, the windshield wiper on our BMW became stuck in the upright position. We frantically searched for German car specialist and with a hope and prayer pulled into ArborMotion. Despite being fully backed up with jobs, two guys were willing to have a peek and were able to quickly fix our issue. Ten minutes later we were on our way. They saved our bacon and we will not forget it!

I can not say enough good things about Arbor Motion. They were honest about the issues with my car and straight forward about the cost of repairs and they were very helpful suggesting options to pay for repairs. Sebastian and the staff were courteous and the mechanics are knowledgeable in what they do. I would highly recommend taking your car there if you want the truth about your car and good honest service.

Great experience with ArborMotion. They did a great job on installing new tires on our Porsche. Hat’s off to Sebastian and the crew at ArborMotion. Definitely use their services again.

They also replaced the air filter, which mice had build a nest in, I have uses them before and I am very happy with there service

Came to them to fix an axle seal leak and they didnt try to sell me on anything else and they let me choose any additional work I wanted done. They were quick, transparent and the costs were fair. They even washed my car when I came to pick it up!

The folks at Arbormotion know the European cars. They have a very slick interface for obtaining service and can handle the in process authorizations with ease. Better service here than at any dealership I have ever had. If you have a MINI Cooper in A2, then this is where your service should be done.

Pre-trip inspection & oil change. Detected necessary repairs & maintenance requiring another appointment. As long term customer, I am overall quite pleased with the services they provide. KLC

The staff are very professional and friendly, my gear cable snapped on my Mini Cooper and they.repaired it without issue. Kept me informed of the process and cost. Would highly recommend for service.

Great service - superior to the BMW dealership by far and in every way.

Sebastian and his team are absolutely amazing! My car was being quite difficult and they communicated with me the entire time to let me know what was going on and got my car back on the road! If I could give them 100 Stars I would! They really know what theyre doing

I’v been taking my 05 BMW to be serviced here since 2014 & they have never disappointed me. Always honest and reasonable pricing. I highly recommend Arbor Motion!

Great experience! Very transparent about what to expect, timely repairs, reasonable pricing, great customer service. I am so relieved to find a trustworthy and reliable place to bring my Mini Cooper!

Super good guys, kept updated on progress-just a little longer to do service than they originally said.

The service experience is exceptional at Arbor Motion. We have had our cars serviced there for over 15 years. The service technicians are top notch. Never been pressured to rush a recommended preventive maintenance service. I trust that my vehicles are provided with the best professional services to keep them at their best level of performance.

Great place to do business with. They perform quality work, on time and at a fair price. They even provide free loaners in some cases, they are older cars but you cant complain about a free loaner.

This place is the best around for fair prices and excellent service

I have been taking my cars to ArborMotion for at least 10 years and they have consistently offered excellent and knowledgeable customer and mechanical service. They have never recommended service that I didnt need and have gone out of their way to save me money. I completely trust their advice and work and recommend them without reservation.

Arbormotion does top quality work, communicates really transparently about each decision point, and seems to be really fair and honest with customers. I had my car towed to their shop unannounced after having accidentally put regular gas into a diesel car. Despite being booked weeks out, they began working on my vehicle, and it’s somewhat rare problem, almost immediately. It ended up taking a month for them to work through the issues, but mostly because I hadn’t scheduled ahead, plus they had to research the correct fix, and I told them it was my second car and I wasn’t in a hurry. Bringing this problem to Arbormotion was a great decision, and my 2004 Golf TDI is running as well or maybe even a little better than it has in years. I’ll never bring my cars to a dealer again, Arbormotion is great!

I trust my vehicle to Arbor Motion. My recent experience was as flawless as my previous service appointments. The facility is spotless, the staff professional, qualified diligent technicians and top notch equipment. I am very satisfied with the work performed and the overall experience. I highly recommend Arbor Motion for your next car repair or maintenance service.

The entire experience was very positive. Staff very courteous and friendly and appreciative of my business.

Never get to talk to tech who works on car to find out how it faired in the process. Everything is electronic so when you get the bill thats more like a guy telling you without a printed invoice what it costs. Supposedly work on Lexus vehicles but notified me after having the car from 0800 through 1530 that they didnt have the part needed to open the transmission case for the drain and fill. They probably did all the work as described, but no way to really tell. Also, theyve never heard of filling out the vehicle maintenance log. Seems pretty basic mechanic stuff to fill out the log that belongs to the vehicle. Very disappointed in this shop.

Did not have a shuttle so gave me a free loaner car. Quick diagnosis and great communication using there website with what they found and their recommendation on other issues. Simple approve or not approve and the process is completed. Definitely recommend

Very professional, good service. The courtesy loaner car was convenient. The price is much more reasonable for repair compared to some other places.

The staff are friendly and knowledgeable. They communicated with me well both in person and over the phone about what issues my car had. I was able to ask questions without feeling like they just wanted to get me out the door.Their site is easily navigated. Using the site to see what diagnosis had been made and being able to approve the repairs online was easy and convenient. All the costs were laid out in an easy to understand manner and i was able to get exactly what i needed done without feeling like i was being overcharged.They got the parts needed for the repair faster than i could have by ordering the parts on my own, and at a similar cost. Time to repair was minimal once they got the parts in. They had my vehicle ready to go in les than a day after they installed the new parts.

Super kind of helpful and honest for the all car!

Easy to find. Prompt shuttle service.

I’ve been coming here for 20 years and have not once been disappointed. Staff is very helpful and service is flawless. Best shop in town. Plus you get to see an outstanding collection of classic cars on display.

I have been going to Arbor Motion for years. They are professional, honest and reliable. I highly recommend them!!!

These guys are the best. I could not be happier with their professionalism and trustworthiness. Cannot recommend them highly enough.

These guys really stuck with the job to get my wheels/tires balanced. Thank you to the whole crew who helped get the job done.

Chuck and his team are outstanding. Did a PPI and maintenance on a 911 I was purchasing from out of state. They were very accommodating and professional and performed the service in a timely manner. I would not hesitate to use these guys. Nice job!

Always great to see my friends at Arbor Motion. They are the best mechanics in town and provide good, affordable, and comprehensive care for my Miata. And I always get my car washed after the service.

Arbormotion completed oil change and brake fluid change. Everything was smooth and efficient. Recommended.

First time here and giving it the highest rating. Working with this company is a breath of fresh air for car service. I feel confident taking my used Volvo here and will return. Explained details of what to fix and what not to fix (as it didn’t need it) gave detailed report of car. I feel they want to keep my car going as long as I do and have a vested interest in my car. Not just my money! Great place!

Polite, attentive and prompt👍🏻👍🏻

Were unable to finish on date promised due to troubles securing parts but kept me informed and did everything to not inconvenience me.

The Arbormotion team was able to accommodate getting my E350 into their shop for a failing battery and A3 service interval, same day. They practiced safe pandemic drop-off and pick-up and exceeded my expectations of having the car ready at the end of the day. Sebastian and team do an outstanding job and I highly recommend them!

ArborMotion is setting an extremely high standard for auto service. I am impressed with their commitment to diagnose problems and provide feedback to the customer in specific and understandable terms. Most importantly ArborMotion does not give the customer any sense that they are trying to find excuses to charge you for more than is necessary. First class customer service on more than one occasion.

I am a service manager and have been in the industry for almost 2 decades. I would hire Chuck for my team any day! Excellent customer service and the work was completed on time as quoted. Thanks Chuck and the ArborMotion team. You have earned a customer for life!

I started to have my 2012 Mercedes GL450 serviced by Arbormotion February of 2020. They have been able to service my cars every need since. I initially had repairs completed at Mercedes Benz of Ann Arbor & it felt as though I was being taken advantage of for similar repairs & maintenance to my vehicle. Im now spending significant less on service with Arbormotion & it feels great to have a trustworthy, friendly & professional auto repair service company take care of my vehicle. Theyre the best I know of in this area to service foreign base brands. Its been an awesome experience!

Went to Arbormotion for a pre-purchase inspection (PPI) and they did a fabulous job. The service manager went out of his way to do an over-rev (DME) report/analysis on my car. Communication was fantastic, pricing very fair, and I highly recommend.

Great service and people, convenient, good value. Highly recommend.

I took my Mini Countryman in to get the tires rotated, and see if Arbor Motion could figure out why the check engine light was on. This proved to take more time than originally scheduled, so I had the pleasure of driving a loaner car called Ernie for a few days:)My car is now fixed and the check engine light is off and she is running like a dream.I will be taking my Mini back to Arbor Motion when service is due.

Arbor Motion has been my go to shop for my ‘05 997S. Very knowledgeable, professional quality, and timely service.

A GREAT place. Highly recommend!

Excellent communication of issues with car and proposed repairs. Work was completed as promised.

Very knowledgeable, reasonable turnaround time, loaner vehicle. Will return when my old Volvo needs help again!

Always outstanding service from Arbor Motion. I own two vintage Porsche cars and a 2013 Porsche Cayenne that are all serviced by Arbor Motion. On our most recent visit they found our spare set of keys while they were cleaning the car after service. What a pleasant surprise!

Needed new battery late in the day for my VW Turbo S, ArborMotion had the correct battery and installed it. The pandemic has required closing their waiting room so they gave me a loaner to run errands. All done in an hour.

My door latch was broken on my car and Car door was not closing. Fast service and even gave me a rental car while repaired for the day. Highly recommend!

The team at the desk was professional and thorough on the needs of my car. I dropped it off when agreed upon and it was done early.Sebastian, the owner, is a super friendly and knowledgeable guy.Ill be back for sure.

Purchased new wheels and tires on Tire Rack and chose ArborMotion to have them installed and balanced. I dropped the car off the night before, and put my key in the secure lockbox with no worries of it being taken from the outside. I received a phone confirmation that my appointment was the next day as well. Then, on the day of the service they sent a confirmation email saying my car had been received. The service was done within 3 hours and the pickup process was just as smooth. Very professional service and would highly recommend!

I have been using ArborMotion for the 3 years that I have owned this Volvo. They know Volvos inside and out. They are taking the COVID precautions very seriously and are almost no-contact, having set up shields around the entrance to the shop. I felt safe working with them. I drive up from Toledo just for an oil change from them. It may be a little more expensive and a drive but it is worth it. They are knowledgeable, friendly, and customer orientated. As long as I own a Volvo I will be taking it to ArborMotion.

Arbormotion has worked on all my family’s cars over the years. Very professional and knowledgeable across German, Swedish and our Japanese brands. Couple of our cars made it to 250,000 miles with their help.

Great job, a little pricey.

I had 40,000 mile maintenance on my 2018 Prius done at ArborMotion recently. This was not my first visit. I originally came to AM looking for an alternative to Dunning Toyota, which was awful. I received courteous and efficient service. The Bosch connection gave me confidence. I highly recommend this business. I have since recommended AM to my son, who has a Mazda. He was also very satisfied.

Seems expensive but very professional and the work is solid. If getting the job done right is more important to you than getting the cheapest price then ArborMotion is definitely the way to go.

I had a good experience here the first time I had a repair done.

Thanks Nick and the mechanics at Arbormotion! Great service on my 911. Much appreciated!

They are very by the book, clear quotes and prices. Their shop software makes it easy to sign for and understand what they are doing.

As always, my recent service at ArborMotion/Rennstaat was excellent in all respects.

Honest diagnosis and competent repairs. Everyone always helpful.

I could not be happier with the service i got.They kept me inform on all my repairs.They found all the parts for my 33 year old RX- 7 and got me back on the road again.If down the road i ever need any work,i will give them the call to do it. I just want to thank Chris and the techs who work on my car.You made this process very easy.

Arbor motion figured out something major going on with my 2018 SUV that the dealership couldnt figure out. They basically rebuilt the rear differential due to damage from having 2 different size tires that were put on my vehicle without my knowledge. They really listened to me and put all the pieces together to figure out what was wrong and repaired my SUV.

Great service, honest pricing and you get a clean car back!

Great service and timely repair work. Will be back again when I need work done again.

I really like there work, quality service everytime...

Arbor Motion has treated me and my cars so well over the past decade! They always give me clear, detailed information and provide their recommendations without ever being pushy. I trust them to take great care of my older car and feel confident that they are looking out for my best interests in their recommendations. They arent the cheapest place in town, but their service keeps my car running safety and sustainably, saving me money in the long run.

I had an alternator problem, and Arbor Motion diagnosed and replaced it for for a much better price than the dealership provided.Friendly, professional and value! My new foreign car mechanics!

Fantastic auto shop! Extremely clean and professional! I would highly recommend anyone in the area to come here for service and repairs.

Excellent customer service, they remember your name. Easy to schedule appointments. They are experienced with my Swedish, German and Japanese cars. Fair prices, beating even the Japanese dealership prices. Honest and not pushy. Highly recommend!

Excellent service-oriented staff. All the staff seem quite knowledgeable and well informed about Volvo issues. Labor cost comes at a premium, though. Shuttle service is indispensable, and the drivers are all very friendly and engaged. Very personable all around. A washed car at the end of service is also nice.

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Arbor Motion is great to work with. I trust them to do exactly what they are supposed to do and if something doesnt need to be done they tell us that also, even if another shop said thousands of dollars of repairs was needed, when it really wasnt. Very efficient and honest.

Sebastian and his team do quality work for a fair price. Love them. Highly recommend.

Excellent Service that you can trust. Folks here are honest, friendly, and fair.I would highly recommend them for service of any type vehicle

I have only been there twice. Each time the customer service was great. Especially for a mechanic shop; no offense. Granted, my quote for repair was outrageous but what do expect when the car is a 2005? I only brought that up because I never once felt that were trying to nickle and dime me. They went through each and every quote, why is was that much, if its worth it to fix, if its a safety issue ...etc.(they emailed me through a handy portal mind you). Seriously. Everything they said over the phone supported exactly what I was feeling while driving the car. Why some things went and away and came back after previous repairs.Everything made sense and like I said, its a 2005 Honda Civic Hybrid with a failing battery and failing transmission. Its time to get a new ride.

I pulled to have them look at a missing light bulb. Chuck, the man who waited on me, had me immediately pull into the bay. He examined the problem, and promptly fixed it. I was very pleased with the courteous service and the little time it took to get my problem fixed. So, I made an appointment to get an oil change and learned Id receive a $25 coupon as a new customer.

Ordered some specialty parts. They arrived quickly and at a fair price. Will use again! A shout out to Nick for his excellent advice.

Recommend. Quality work done. I trust them.

Had timing belt done on 2006 Subaru Forester.

ArborMotion has taken great care of our family car for the past 3 years. Ive found them very responsive to my long-distance phone calls. Theyve explained their work clearly and thoroughly. I recommend them most highly!

Never have I had a bad experience. The staff is top notch in every possible way. I will continue to utilize ArborMotion.

They did an awesome job and explained everything to me. They also have all of the convenient services , like digital communication and billing and shuttle services, that make car maintenance and cleaning easy for busy person.

They did a tune-up and made two minor repairs (Audi). Great to consult with on service & repair options, no pressure. Exceptional capacity when it comes to providing quotes, answering questions, following up via email (versus endless phone-tag). The best customer service Ive dealt with.

WOW! What service! I have taken all of my vehicles to the wonderful team at Arbormotion and I am continually impressed by their amazing customer service, knowledge and professionalism! Keep up the great work! Thank you!

Friendly staff and wonderful service! I got a full detail as well as an oil change and new tires, and the whole process was very efficient and professional. My car was in the shop for a few days, but the free shuttle service was very convenient and I didnt even miss my car while it was gone. It returned good as new! I will definitely be back. Thanks!

I stopped in, without an appointment, license plate in hand. It was put on immediately. The staff was very professional and easy to talk to. I would recommend Arbor Motion to anyone. I will be going back!!!

I could type quite a bit, but for brevity sake, I will say that they have excellent mechanics that work on my SUV and car.. And the service office personnel have been topnotch. I have a 2008 Porsche Cayenne that has almost 200,000 miles. My SUV is a road warrior. I use it for business, vacations, and everyday use. There have been a number of mechanical issues this year. I feel when there is an issue I can trust them to fix it the right way with integrity. I trust them to fix my vehicle at a fair price. As, a customer that is all you can ask.

I use Arbor Motion for all my automotive service needs. They treat my Volvo likes it was their own. All service is explained, and you never feel like they are trying to scam you into service you dont need. You can speak with a service advisor or your technician for clarification of the condition of your vehicle. Ease of communication in person, or via email makes for a very professional service from a great local business.I would recommend Arbor Motion to anyone.

These guys are the Best in Ann Arbor for sure! They treated my Dads old Benz like a treasure- and me like a valued customer. Thanks guys I really appreciate it!

As always, a thorough, honest and quality repair. These guys know what they are doing and take great pride in their work. I suppose thats why my 2005 Volvo S80 with over 220,000 miles keeps running like new with no signs of a slowdown!

Arbor Motion is one of only two places where I get my BMW serviced. They are very knowledgeable, courteous, and do outstanding work. The one time there was a small issue with the service I had performed, Sebastian dealt with it in a very professional manner, and offered an interior detail as compensation for the extra visit.

I was referred to Arbor Motion by a colleague at work. Up until then I had been using Belle Tire for repairs and maintenance on my 2002 5 series BMW. I knew immediately that it would be a quality experience. Drew and Jason took a consultative approach, discussed various options with me and offered flexible alternatives on OEM parts. The technicians did an amazing job replacing my front struts and lower control arms. Since my first visit Ive had the car back for two minor repairs and Arbor Motions renowned detailing service. I cant imagine taking my vehicle anywhere else. I would highly recommend Arbor Motion to anyone but specifically to owners of European Luxury Sport Cars or Sedans and Japanese Luxury models. They have an excellent relationship with part suppliers and there techs are typically master certified on the particular models they specialize in (Volvo, BMW, Lexus, Porsche). Scheduling, shuttle service and on time completion of the work quoted are just a few of the attributes that encouraged me to write this review and recommend this business. Arbor Motion. 5 stars.

Arbor Motion completed a servicing of my BMW X3 yesterday and the work was excellent. But what really topped off my good experience is the work they had to do to obtain reimbursement on my behalf from a third party warranty service provider. Thanks Bobby. I recommend Arbor Motion highly.

I called to ask for a quote on replacing a specific part and the man on the phone obviously didnt want to give me one. I said I understood that it could be more if they found other issues along the way and just wanted to to get a basic idea, but that didnt help. Finally I asked if it was unusual to ask for a quote and he said that it was. I asked if I should just call a different shop and he said that would be good and hung up on me. I suspect other reviewers are correct when they complain of high labor costs.

Ive been going to Arbor Motion for years. Although I now live an hour away, I still bring them my A6 for fast, thorough, and honest work. As a female whos not mechanically savvy, I never doubt their recommendations and many times Ill ask for a service and am told its not needed yet. Arbor Motion will continue to have my business.