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WD Door
375 SE Oralabor Rd, Ankeny, IA 50021, United States
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WD Door

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Ji
Review β„–1

Needed a door seal for our 16 garage door. Contacted them, had what I needed and provided fast courteous service. Our door is about 20 years old so good to know there is a place where you can still get parts. Thanks 😊

Er
Review β„–2

WD Door to the rescue! Extremely quick service and super nice employees who worked efficiently to replace the springs on our garage door. I also slipped in an issue with a different door and the service technician was able to resolve that as well. Happy customer = return business! Thanks WD Door!

Mi
Review β„–3

Had WD Doors out to swap our garage doors and we couldnt be happier. Steve made sure his technicians treated our house/doors as if they were their own. Very happy with the customer service and quality of work done.

Ky
Review β„–4

Never had a bad experience with anyone on the phone or techs on site. Reasonable prices.

Ti
Review β„–5

Awesome! Awesome! The technicians were super nice and curtious. They fixed our door problem ASAPLY and left. Super nice and quick service!

Ji
Review β„–6

Quick and efficient service. Nice!

Te
Review β„–7

Came to my house 3 times and still my garage door wasnt working. How do you go from a busted bracket to the whole door falling apart? Save your money and go elsewhere.

ba
Review β„–8

3rd different window panel and half the windows still leak. Save ur money!Update:You tried 3 times... and actually the 3rd time you replaced the entire window panel, they were dented. I look at those dents and I wish Id went elsewhere to buy doors. Guess Ill just smear caulk on these $8000 doors to keep the water out like you told me to. What a joke to deal with this company!

Jo
Review β„–9

Drivers are very dangerous on the road. If they cannot operate a vehicle I would not trust them with my garage doors! I am not surprised about the recent negative reviews of this company. Thank you for having your logo on the side of your trucks so I could find the business.

Ma
Review β„–10

We have been trying to get our garage door replaced from WD Door since the 2nd week of August. It is the middle of October. Still nothing.UPDATE: Was told that β€œeverything” has arrived and will be installed Oct 24.I guess you just have to call repeatedly in order to get service.

Je
Review β„–11

Very prompt service. Came out same day and repaired door before a holiday weekend. Price was as good as the 5 star service!

Co
Review β„–12

Merel is the man! Great installer he was professional and nice. Highly recommend this company.

Ge
Review β„–13

My overhead door went out on a SAT afternoon with both vehicles inside. Monday morning I called and was scheduled for repair in the afternoon. Dylan from the company arrived on time, was courteous and was done in less than an hour. The work was professional and reasonably priced. I will definitely use WD Door again. Thanks guys for a job well done!

Je
Review β„–14

I have used WD Doors before and have always been impressed with them and their service. I had to call them today and Dylan was the technician assigned. He called to tell me what time he would be there and fixed the problem. He was prompt, professional and polite. I have no problem recommending WD Doors to my friends. Great company to work with.

Er
Review β„–15

Everything was perfect with WD Door. I wouldnt go anywhere else for a garage door. From the moment I called, the service was excellent. The salesman called right away to set up an appointment. He came over and showed me the options they have, told me when itd arrive, and when theyd install it. Once it was in, he called right away and the workers came at the time told to me, no window needed to block off. Workers did an excellent job installing the door and were very personable and friendly. The salesman followed up and even stopped by to check it out and make sure I was satisfied. WD will always be my go-to place for garage doors. It couldnt have gone any better or any smoother.

Ca
Review β„–16

Called right after the Derecho to replace our garage door, and was told a sales person would contact us. Called a second time, and was told we were on the waiting list, they were busy, and someone should be reaching out soon. My initial call was sober 5 weeks ago, and I’ve never heard from them. Needless to say, I will never do business with them again.

Da
Review β„–17

We had a chance to work with Dillon today. He did an awesome job. He was prompt, thoughtful, and came up with several good solutions to our door issues within just a few minutes! Thanks to Dillon and WD Door!

Na
Review β„–18

***Dont play the waiting game with them; either get scheduled or take business to Overhead Door Company of Des Moines (they can tell you schedule day/time).Waited two weeks to be scheduled, calling ever 2-3 days. After 2 weeks i am still not able to schedule but told they will do it next week and have different excuses for delays.WD Door wants work in their back yard so if you are in Ankeny, you will get service; other areas you will not see timely service.

Ak
Review β„–19

Worst service ever! The guy did not know the prices of parts. I feel he was randomly just giving prices. When asked if there was any warranty on the work he did he said he doesn’t know and told me to call the office to find out. Wouldn’t recommend to anyone!

Su
Review β„–20

Just had our garage door openers replaced by WD. Our garage doors now open quietly and we get to enjoy the newer technology! Love that I can open the garage door before I even get near the door. WD did a great job! Their installers are professional and thorough! If they see something that doesn’t seem right, they check it out and fix it! They came at the scheduled time, too, which is appreciated.

Mi
Review β„–21

I’ve used Wayne Dalton on a few occasions and they have always provided prompt and excellent service. Their technicians are very professional and courteous. I highly recommend!

Ly
Review β„–22

My garage door stopped working. I called WD doors and they came right out and fixed the motor. They didn’t sell me on something a I didn’t need. As a contractor, I appreciate other honest contractors that do great work. I would highly recommend them to anyone.

s
Review β„–23

Had a great experience having new doors and openers installed a few years ago - needed service this week and it was scheduled for the next day and performed well and professionally (and friendly) by the tech at a very reasonable price. As good as new again!

Je
Review β„–24

I called WD Door on a Monday morning about a broken door spring. They had a tech there that same day. The tech (Bob) was awesome. He was one of the nicest people I have ever met and he did a great job and did some preventative maintenance on everything after he fixed the springs. I wont call anyone one else but WD to work on my garage doors again.

Es
Review β„–25

Very happy to know this business encourages their employees to take part in peaceful protesting. Keep it up!

Te
Review β„–26

This morning my husband and I went to leave for work and our garage door broke, so we couldn’t get out. My husband called WD Door and they came first thing. Bob was so nice and professional and did an amazing job. I would recommend them to anyone looking for prompt, reliable work being done. The price was very reasonable. You will definitely get our business. Thank you Bob!

Lo
Review β„–27

When I contact WD Door for service and installation on my garage doors they make an appointment right away. I do not wait for service it is almost immediate. And the professional service that I receive working with WD Door every time is nothing short of spectacular!! I have and will always use WD Door for all my garage door needs. They are top notch what you expect when wanting high quality service and products. They treat me like a queen every time I need help with my garage door. They are the company to call for all your Garage Door needs. They also have all the high tech gadgets and they let you know what is new out there on the market. If there is a problem they take care of the problem the same day even when they are swamped!!

Ch
Review β„–28

I have several large spring projects currently underway at my home and have had probably close to a dozen contractors of different trades out to give bids and perform work all within the last two or three weeks. If only all of them were as professional, efficient and clean as the folks were with WD Doors, I would be lucky.My experience started out with my sales rep, Kyle, who was kind enough to give me all of the information I needed to make a decision over the phone. With so much going on at the house, I didn’t have time to stop by and shop in person so I called out of the blue and over my lunch hour. Kyle was clearly very experienced with the product he was selling (2 Lift Master 8550’s and a wireless key pad) and he didn’t pressure me into a decision. He seemed happy just to answer any questions. Thanks to Kyle’s help and knowledge of the product, I felt extremely informed prior to the sale and made my purchase over the telephone.The installation process was just as easy and pleasant as the purchase. Tanner and Jeremy arrived on time, explained the process, let me ask several questions and worked quickly and efficiently. They paid close attention to detail and it was obvious that they were very experienced with their trade. They made sure that I didn’t have any questions and that I was happy with how everything looked after the install. I can confidently say that it looked even better than it would have had I performed the work myself. Tanner and Jeremy cleaned up after themselves and left my garage cleaner than it was before they arrived.Thanks very much Fellas for the exceptional service!

Ji
Review β„–29

Great experience with the company. Very responsive, fast, efficient, and professional. Will definitely use again!

Mi
Review β„–30

I had a warranty repair on my garage door opener a few years ago, and the warranty company sent WD Door. I was impressed by how quickly and professionally it was handled. So, when I had a recent issue with my garage door, I called WD Door. They scheduled my appointment for the time I wanted, showed up on time, and resolved my issue very quickly. Everyone I have dealt with at WD Door has been knowledgeable and professional. Thanks!

Sh
Review β„–31

Great job on our door! The installers were very courteous, knowledgeable and communicated well about the process. They cleaned up their trash and even swept my garage floor when finished! I would recommend these guys to anyone! Great job Steve and your guys at WD.

Th
Review β„–32

We just had new garage doors installed and they look amazing!! The guys at WD Door made the entire process smooth and seamless, and we couldnt be happier with our final product! We would recommend WD to anyone needing anything from a small fix to all new doors!! Thanks again for your awesome expertise and customer service! Wish I could post a picture!!

To
Review β„–33

Service was awesome. Brad really took care of us all the way through our build. He communicated efficiently, calling to check up on progress of the build and answering all of our questions right away. Great fit and finish with their product. WD outshone all the other professionals we had work on our house. Thank you!

Te
Review β„–34

I had a good experience with this store. I wish they would have been more prepared to explain options for smart door controllers or hardware available to work with their doors. I wanted that but skipped it because i had no real info or quotes after asking two times. Other than that they did a great job on the door and install.

Ma
Review β„–35

We had a great experience with WD Doors. I was referred to them by a co worker and we could not be happier. Our old door open bent the top panel of our old door, we could have replaced the top panel but decided to go with all new doors. It is amazing how much of the front of your house is your garage doors, by changing our doors it really changed the look of our house. I highly recommend Steve at WD Doors.

Co
Review β„–36

We live out in the country side, where it is hard to find, on gravel. We had great service in a timely manner. No waiting for days for service. Every time we had friendly service for a fair price. Thank you WD Door!

ba
Review β„–37

Just wanted to send a note to thank you for your prompt and courteous service today. I didnt catch the servicemans name. He said he had worked for WD Doors for 14 years. He just left my house and my garage door is fixed! Marge was also very helpful to me this morning when I called in. I really appreciate it!

Mi
Review β„–38

These guys are always there when I need them. They know their craft and do a great job. I highly recommend them!

Je
Review β„–39

WD Door did an outstanding job correcting the issue we had with our garage door opener. The technician was very professional and knowledgeable. We will definitely use WD Door in the future, and if asked they would be a company I feel comfortable recommending to neighbors, friends, and co-workers.

St
Review β„–40

Luke and Justin showed up ahead of schedule. They worked fast, and efficiently, which showed they like their jobs. Professionalism is definately another characteristic they held, and it showed from start to finish. Will certainly be recommending Wayne Dalton doors to everyone I know with a need for overhead door needs.-Steve Davis.

Su
Review β„–41

Working with Victoria from Wayne Dalton doors was a lovely experience. After my initial inquiry, she quickly set up an appointment with me to discuss our garage door options. I loved the fact that regardless of color and style all the doors were the same price.After deciding on our doors, I asked for handles in case the electricity went out and Victoria gave me a number of options - from handles to a battery back-up. Typically with handles you also purchase decorative hinges but since my husband wasnt a fan, Victoria worked it out where we only had to pay for the handles. Great customer service!The doors are installed and not only do they look great they also function great! This experience was one of the easiest and happiest in the long onerous process of building our home. Thank you, Victoria and Wayne Dalton Doors!

St
Review β„–42

Very bad installation in a year and a half old house with big gaps on the sides of both garage doors and on the top. The gaps are just too great for keeping some of the cold temperatures out. Inside the garage is just as cold, as it is outside. On top of that, the doors are cheap sheet metal with no insulation at all. By the way, the builder chose the doors, and not me. We just bought the house five months ago. It’s almost pointless to have garage doors if they can’t prevent a bit of the freezing temperatures. We can’t even keep a case of bottled water inside the garage without getting frozen. I also noticed the wheels inside the rails seem a bit small and when the wind blows, it pushes the doors inside, creating even bigger gaps. I will never - ever - recommend Wayne Dalton garage doors. Especially uninsulated garage doors. It should be illegal to sell them in states where cold weather is brutal like it is here in Iowa. Thank you Wayne Dalton.

Ja
Review β„–43

Quick and timely response to repair request. Old opener was shot. Able to install a new opener in a timely manor. The price was what they gave as an estimate. Just a little annoyed they forgot to put a light bulb in the new opener.There would of been one on the old unit. Came recommend from a friend, and Id recommend them to anyone! (Just be prepared to use your own light bulb)

Ma
Review β„–44

Merle, from WDdoor came and was able to reattach our garage door opener to the header in our garage. He did this quickly and thoroughly. When he finished he also inspected and adjusted our door. We are so impressed with Merles work.

Vi
Review β„–45

Love Wayne Dalton Doors!! Great service from a great company!! Anytime Ive had questions or needed service, they have responded immediately & taken care of any issues Ive had!! Steve Bouchard is THE man!! I highly recommend this company for any & all garage door issues!! Thank you, WD!!!

Na
Review β„–46

We just built our new home and had the privilege to work with Kyle Campbell at WD-Doors.Not only was Kyle professional, he was very helpful and the company was very reliable and delivered an excellent product. We love our doors and would highly recommend Kyle and WD Doors!Thank you! Nan & Brian

Er
Review β„–47

The entire process from start to finish was so easy - I couldnt have been more pleased. I was also SO happy with the final product and all my neighbors stopped by to make comments on how it looked. Setting up the installation was painless as well. They worked around my schedule versus me having to work around theirs. I cant say enough good things!

Do
Review β„–48

The spring broke on my 6 year old Wayne Dalton door early Saturday morning. I called the 24 hour on call number 6 times. I texted it twice. I left a message on their machine. By the time they called me Monday morning, I had someone else at my house fixing it. Not impressed.

Mo
Review β„–49

The customer service lady was very rude to me both times I spoke to her. I called early morning and she said β€œI guess I’ll put you on our standby list”. She called again at 4pm and yelled at me. Since I was put on standby I called around and another company was able to come out. She did not call me before sending a truck to my house. She did not call me at 3pm like she initially said. She called at 4pm and said β€œhow dare you call another company”. Very unprofessional and very upset with how she treated me. I think her name was Rachel.

ch
Review β„–50

My overall experience in dealing with WD Door has been great. From my initial phone call to schedule service to the field service man that came to my house. He called me ahead of time to let me know he was on his way and what time he would be arriving. When he arrived at my house, on time, he introduced himself, inspected my garage door for the problem I was having, informed me what the problem was and how much the repair was going to be. He was very professional, courteous and personable. After fixing my door he cleaned up the old parts and packages and didnt leave a mess behind. WD Door and the employees I dealt with should be proud of the way they treat their customers. I am very happy WD Door cares about me as a customer. Good job WD. Keep up the good work.

Da
Review β„–51

Our experience was excellent. Every phone call was returned and our sales person was with us every step of the way to get us exactly what we wanted.The installation process was smooth making the end result perfect.

Bo
Review β„–52

I recently built a new home and had some specific needs. Working with the WD Door Team was a great experience from start to finish. Beginning with the counsel I received from Brad Wharff to the execution of their installation team. They installed Hass insulated 18x8 and 10x8 doors with thermal pain windows. Coupled with two Lift Master side mounted openers with MyQ technology, on high lift track systems giving me full utilization of my work space. I am very particular...and they hit it out of the park!

Lu
Review β„–53

Ive used WD doors for 3 of my personal homes and theyve installed over a 1000 doors for my customers. Great company!

Pr
Review β„–54

Very good quality doors installed. Love the quiet garage door openers they installed. Great customer service when calling in and having them out to fix any issues that arise. I would recommend them to anyone who needs a new garage door or openers.

Ja
Review β„–55

I purchased Wayne Dalton Torquemaster Original springs for my garage door through an online North Shore garage door place. The springs were Wayne Dalton and they were sent to me via the mail. After installing the springs I had a balance issue with the Wayne Dalton garage door. So i emailed the North Shore place and they gave me a 800 number which directs me to the Ankeny WD dealer. This is the only option for technical help..and a lady confirmed that the door was installed in 2005 but since I did not order the springs directly from WD then she could not tell me if they are correct or not. They will not offer technical help on a door made by them! or parts with their name on them supplied by a WD dealer! Furthermore I had to start raising my voice some in trying to find out WHO I CALL FOR TECHNICAL HELP! PRETTY OBVIOUS THEY DO NOT OFFER IT! THEN THE LADY BLURTS OUT I CANNOT HELP YOU AND HANGS UP! SERIOUSLY! TOTAL THUMBS DOWN ON THIS PLACE..GOOD GRIEF!

je
Review β„–56

Did GREAT job! Needed my opener repaired, & they were able to send a guy over the next day. After he completed the task I requested, he inspected everything else, and took care of a few other things that otherwise would have cuased us issues in the near future! And price was very reasonable!!!

Bo
Review β„–57

Love the new garage doors...so quiet and they really dressed up the home! Allison was super to work with, she even showed me photos of how my home would look with the new doors I picked out! Highly recommend them!

Li
Review β„–58

I couldnt be happier with the services I received on my garage door! It has never run so quietly and smoothly in the 2 1/2 years Ive owned my home. My car had an unfortunate encounter with the door, and the first company that came out to provide a quote told me I would need to replace the bottom panel and also said the track was bent and needed replaced. The WD Door rep said he felt he could simply fix the piece that had been pulled off the bottom panel and adjust the door as needed--he said the track was fine. Clearly he was right because the door is working like a charm with an hour of service work. When it comes time to replace my door, I will definitely be contacting your company!

Da
Review β„–59

Highly recommend Waynedalton Iowa for your garage door needs.They installed our door a few years ago and did a great job. But equally important, they provide prompt, excellent service.Yesterday had spring break late in the afternoon. Called and had service man at the house within 30 minutes to replace springs. All employees I dealt with calling in to service man were friendly, polite and professional.

An
Review β„–60

Awesome work! Very helpful and was able to fix my garage door in 30 min. Replaced a track section and reset the whole garage door. Thanks!

Ga
Review β„–61

Professional company. Great pricing and customer service. They were very helpful on my commercial project as well as the garage doors at my house. Brad Wharff was great to work with!

Er
Review β„–62

Great service. They were kind, friendly, and efficient.

Ke
Review β„–63

We had a great experience with WD Door. We had recently bought a house and we didnt receive the code to the garage door or openers. One call to WD and their staff and we had new openers and reprogrammed the code within a day. We really appreciate their staff and would highly recommend them to anyone!

Je
Review β„–64

Zach did a great job. Professional, courteous, thorough. Would highly recommend their service!

Ke
Review β„–65

We just purchased a new garage door from Wayne Dalton. The door looks and runs great. The service we received was professional, helpful and reliable. If you are needing a new garage door, I would highly recommend this company.

To
Review β„–66

I have had Wayne Dalton fix and install several doors for me ,great price and service always ,Brad is especially helpful anytime i need anything!! would highly recommend these guys for anything.

PA
Review β„–67

WE are so glad we went with Brad Wharffs recommendation on our garage doors. He was very professional and personable. WE would highly recommend him and WD Door.πŸ‘

mi
Review β„–68

My family had a quite a few garage door mishaps due to human error over the years, and we always called Wayne Dalton for service. They were always honest, fair, and extremely prompt to help.When it came time for us to build a new home we demanded the doors be purchased from (and installed by) Wayne Dalton, and they have not disappointed. We are Wayne Dalton customers for life.

Ke
Review β„–69

Working with WD Door was an absolute pleasure - I would recommend them to any friends/family in a heartbeat! We were always treated with respect, communicated with in a timely fashion and could not be happier with the final product. Thank you!

Co
Review β„–70

Excellent service, product & price! Give them an A+. Wish all companies were like this!

Jo
Review β„–71

WD Door supplied our garage doors for our new home. Great people, great products. Doors look amazing and function perfectly. Couldnt be happier.

ma
Review β„–72

Hi, guys I just wanted to tell you how happy I am with the technician that came out to repair our garage door on site! I am the maintenance supervisor at a multi unit apartment and have had several issues with doors malfunctioning. I have just had so many good experiences I just felt like I had to let someone know. Whether it is a simple adjustment or a more complex issue, I am amazed at how fast, efficient, and professional your techs are. They troubleshoot the door, diagnose the problem and make a quick on site repair. I joked with the tech that has come to our site the last few times that the doors hes repaired operate better than when they were new! Thanks again for your prompt and commendable service!

Br
Review β„–73

I always receive great service from WD! Couldn’t be happier with my doors and installation!

Je
Review β„–74

We have had service calls from WD Door twice. Both times the technicians that came to our home were courteous, on time and then take the time to explain exactly what they did to remedy the problem. Great folks to work with!

R
Review β„–75

Had a spring let go unexpectedly on my garage door with my car stuck inside. The service manager got someone scheduled for same-day service, and the tech repaired the problem for a good price and was done by the time he had originally said he would arrive. Very happy!

Se
Review β„–76

Had WD door out to fix a spring on one side of my garagr door. After the spring was fixed the repairman engaged the motor with the door misaligned and in a far higher position than normal. My wife and I heard awful noises and the repairman proceeded to run to the door trying to pull it straight literally yelling OH NO! repeatedly as my wife and I watched. He then comes to the door hands me a bill and says after he hooked up the new spring the motor wasnt working. Never had a problem with the motor before this, never tried to engage my door with it in such a high position, never heard or saw it bind like that until the guy repaired it. One thing is for sure the motor worked before this man messed with it. He also rushed out of my house after handing me the bill about a minute after HE broke it while my wife and I watched. The motor worked fine when he engaged it after hooking up the new spring it bound hard and then he said the motor was broke.

Ri
Review β„–77

I had an issue with two of my openers that was hard to detect. Two technicians tried several things. Marg called me back and said they wanted to try one more thing before looking at replacing them. They came out and solved the problem and everything works perfectly. Marg and the two techs she sent out were fantastic. GREAT COMPANY!!!

Te
Review β„–78

After 14 years my garage door malfunctioned and my car was trapped inside.Made a call to WD Door and in 3 hours they had the best service man I have ever had at my door. He was fast, efficient and so personable. From the 1st phone call to the service person, they turned what I thought was an end of the world ordeal, into an almost laughable experience.Thank you everyone!

Ja
Review β„–79

Ive been working with the great people of WD Door in Ankeny for many years now we have 27 garage doors at our facility, Brad W always goes above and beyond with his attention to detail, his prompt and exceptional service before and after the sale or service. I highly recommend WD DOOR!!!!!

Jo
Review β„–80

Always a great experience working with Wayne Dalton. I know Brad is going to take care of us when I call for service and I know that when the techs arrive they will be fast and professional!

Ri
Review β„–81

We have been customers for several years; always good response, on time, good workmanship, courteous and good natured. Good value for the price. The crew just installed new commercial door, everything in working order, our thank you to the crew: Brad, Curtis, and Ronald! -Ric & Bev Pous

Gu
Review β„–82

I had tried to get service from many door companies without much luck. A friend suggested WD Door. I couldnt be happier. I love the MyQ app from Liftmaster. My operators are so quiet you have to do a double take to make sure they are actually running. I have suggested WD Door to many people and will continue to do so. It also is very neat to do business with a company that is so involved in the community. Thank you WD Door.

Da
Review β„–83

Did a great job in a conversion of a barn into a usable garage. Even helped find contractors for other parts of the job.

Ma
Review β„–84

On time, professional and knowledgeable service. Would recommend to anyone needing assistance with garage door needs.

Br
Review β„–85

On time, great customer service!

Ch
Review β„–86

Great same day service!! Would recommend to everybody!

Ma
Review β„–87

Google gave right to the spot directions. Excellent source for directions.

ce
Review β„–88

The doors hung by WD Doors were top of quality, installed quickly and competively priced. Wouldnt go any place else.

Ra
Review β„–89

Great service and wonderful product.

Ly
Review β„–90

If I (& I do mean I) EVER...have a garage door problem, I certainly know who to call. W D Doors are reliable.....and HONEST !

Ra
Review β„–91

Shop around you can do better then WD Doors..We had a small crack in our garage door so I called to have somebody come look at it and to see if it was under warranty.They had sent out a repairman, I told him I dont want a bandaid put on it because the door still works fine I just wanted to know if it was still under warranty.I had fresh concrete I was working on so I had to get back to my project.When I have finished I discovered he had put a 10 pound angle iron on my garage door,,, and charge my wife and I$129.00I was not happy-!I called to complain about the charge, the person I talked to said the receptionist had sent off the wrong person and that I needed a salesman.So the next week a salesman showed up to look at my door he said he would not refund my money but I could apply it towards a new door.I did some research and found out My door was covered for warranty because of the rust, when I pointed this out to the sales man he said that the fact that I had installed styrofoam insulation on my garage door that voided my warranty.I asked him why that was, he said that I cannot add any weight to my garage door. ....humm... I quickly pointed out to him that his repair man just placed a 10-pound angle iron on my garage door and I asked him did that not void my warranty also?Finally he said he would take pictures of the rust and send it in for warranty he said he would be back that night to take pictures, we never ever saw or heard from him again.To me the mark of a good company is how it takes care of a disgruntled customer and this company did not do that-!They may be all happy to take your money at the beginning of the sale but watch out when it comes to warranty work as they will not honor it.We never got our money back we never heard from them again-!.... we still have that angle iron on our garage door and Im still not happy, so do your homework go elsewhere as this company has terrible customer service.

Ti
Review β„–92

Great customer service and followup on questions!

Jo
Review β„–93

I called WD and had great responses with professional, timely service. Thanks WD!

Ri
Review β„–94

I have been a customer of WD Door in Ankeny, Ia. for over 15 years. Their products and service are outstanding. My latest experience with them was January 8th and 9th, 2015. I had an issue with my door opener and when I called their office, two of the employees in the office(Tieryn and Allison) went above and beyond giving me information to help me repair the problem myself. I was able to fix the opener saving a service call. This is an outstanding company with outstanding employees such as these two. As a very value conscious person, I would highly recommend their products and service to anyone.

Ja
Review β„–95

We heard good things about WD Doors from a few people and decided after building our 24x30 garage that we would give them a chance and see what they had for garage doors. We called, (always dealt with Ryan Spooner) picked what doors we wanted and we received our bid. We said ok lets order them. (Pretty easy sale in my book.) After we got word that our doors were in, we were trying to figure out a day they could be installed. My husband happened to a have a day off on a Tuesday and explained to Ryan that it would work out great for us if they could install them that day. He said he needed to speak to his boss and he would get back to us. We emailed him 2 days later to see if we were on for Tuesday and he said he still needed to talk to his boss. He said he would call us back.... Nothing... We ended up calling him TUESDAY morning to see if we were getting our doors that day and he said No.. They couldnt do it. My husband then asked if there was anyway the doors could be installed on a Saturday so he didnt have to take another day off. He said he would figure that out and call us back.. Its been 3 weeks...... and nothing...... Never heard from him again.. We ended up call Amega Doors. We arent going to beg or chase a company to take our $3000! I would absolutely never recommend this company to anybody. And maybe its not so much the company as it was the salesman, but your only as strong as your weakest link, and he definitely needs a refresher in customer service. We wasted over a month of our time on this company. We have yet to have our garage doors installed from Amega because we had to order them AGAIN! But so far so good with Amega!

Ry
Review β„–96

Horrible Service Brand new home garage door stopped going down, had to leave the door up or open and close it manually and the best they said was we can get to you next week! Yup I can wait 5 days

Ma
Review β„–97

Less than 24 hours from first calling them to getting a new spring installed.

Ka
Review β„–98

Called 2 days in a row to get an estimate, no calls returned. Maybe they went out of business??

L.
Review β„–99

Quick service and knowledgeable servicemen!!!

4f
Review β„–100

This place is inappropriate for a lady of my age has many people awake in the early morning when the shops of the Amanesen are open to the public and the young people are smoking

Information
67 Photos
100 Comments
4.3 Rating
  • Address:375 SE Oralabor Rd, Ankeny, IA 50021, United States
  • Site:http://www.wd-door.com/
  • Phone:+1 515-963-0989
Categories
  • Garage door supplier
  • Construction equipment supplier
  • Construction material wholesaler
  • Door supplier
  • Garage builder
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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