I bought 3 New Era hats today, wasn’t sure my size exactly.I usually don’t wear fitted.The guy who was there helped me find the right size.Thanks Lids

The most severe lack of professionalism in a business I’ve ever seen. I have called both their locations and Anchorage over 10 times during business hours. Either no one answers the phone at all or answer the phone, doesn’t say anything, then hangs up. Pathetic. I’ll go online for my orders and watch your business crumble.

Extremely nice and helpful! Thanks so much.

I have bought several hats from there over the past year. Great peps!

Friendly & helpful staff. Good selection of hats. The customizable option is $11.

Willing to help when you walk through the door!

Ehhh. Beware of the .DTS format of custom embroidery. Be prepared to allow a day making lids.

Always shop here for hats!