I wondered around in here looking for my college books with my friends and no one bugged us, we didnt want help so we didnt ask. After we found them we were able to just sit in the coffee area even though the coffee shop itself was closed (all one room.) The lighting was nice and the chairs were comfy.

Every business need help of new books so every book store and library can shelf requested book.So please help UAA campus bookstore instead. Be always kind. We work together and grow together. We are all from same galaxy.Cheers!

Overpriced but are good with returns and will buy your books back sometimes. I heard the employees arent allowed to study when its slow. I think they should be able to read a book when they arent helping people like most UAA jobs.

I work in customer service, so I know the difference between great and poor customer service. Im empathetic, so I am respectful and polite when I encounter a customer service representative. When I came in to return a book, instead of getting a polite sorry, you missed the return window I felt like I was being reprimanded. I left and called and talked to a more polite employee who gave me helpful information. I came back and encountered, who I assume is the manager, and she was cold and disconnected. Again I felt like I was being reprimanded. I was at the counter looking at my phone when she says when youre at the counter, its you and me; no phone. Excuse me? Are you my mother? Do you control other peoples actions? No. If I want to be on my own personal device while youre typing at a computer, I will do exactly that. Poor customer service. For the money students pay for tuition and books, we should be getting great service. The student employees are all great, they just have some poor management I guess.

Way overpriced. Do not buy your books from the bookstore. The staff is very friendly and the facility is nice but they charge way too much for books the only thing you should get from here is Seawolf apparel

I like the new layout in there—makes more efficient checkout space. Yeah the books are super expensive, but its Anchorage go ask around if someone has the book if youre stingy. I really dig that theres a space to study there and theres rarely ever a huge line for coffee, unlike other places on campus. And they usually carry the pens I like.👍🏼

The campus book store is fine. The best prices in Dr. Pepper youll find in the entire university.

Good stuff. Im not going to go there when they move though.

Conveniently located in campus for your books and university merchandise, as well as last minute supplies. The Drowsy Wolf has great coffee!

They were awesome! Very helpful and kind. They helped me find exactly what I needed.

Good variety of school branded athletic wear at affordable prices . Go SeaWolves !

Useful for looking at the books you need, comparing prices, and emergencies. Really the only thing I buy there are lab manuals or scantrons.I would recommend going, taking a picture of the book/author you need (if you are unsure beforehand the staff are very helpful) and then buying/renting the book off of Amazon or Chegg. Which are generally cheaper

The bookstore design and customer service is much more streamlined than when I was on campus a few years ago. Great customer service and very helpful staff.

Slowwww service. I want to support UAA and this bookstore but they make it difficult to do so. Books are organized by author and not classes or subject. I had a pricing discrepancy from the price on the shelf and what the register rang up. After dealing with the cashier stating theres nothing she can do for me, I asked her to call the manager, native middle age lady with short hair; and the manager going back and forth disputing what I said. I finally provided a phone picture of the price tag but the situation was still not resolved. I ended up leaving and purchasing the product directly from the publisher and saved $20.

Pleasant staff. Always available to answer questions. If they dont know the answer they will find it for you!Using my student Wolfcard I save money on supplies. I am also an alumni. With my Alumni card I save 20% on clothing items. Clothing items are reliable and top grade workmanship. This means I can buy gifts for friends and family that advertise my UAA Seawolf pride and are novelties for people living outside of Alaska.Be sure to ask for a drink punch card. You earn free beverages quicker than from other local vendors. Buy 5 drinks and receive $1.60 ( or equal value if less than $1.60) off next drink purchase.

Almost everytime Ive been here they dont have the overpriced textbook for my major, so yourself a favor and get your books from Amazon

Actually going to the bookstore but I did wonder around the campus and it is a beautiful campus with running Rivers next to it and ways to get from one building to another without going outdoors in the winter it was actually quite a relaxing place to be

UAA staff are polite and helpful. Staff are well trained and know where things are located.

Decent place to purchase beverages and frozen meals on campus. Friendly staff. I would not suggest getting textbooks here, they are very expensive and have an incredibly restrictive return policy.

Best prices and knowledge assistance to help you find what you need

Very helpful and friendly staff. I just wish they would price match so I could buy all my books in one place.

Beautiful campus. I stopped by and picked up a wonderful UA shirt.

Not bad, places to sit and work. Computer laptops for sale. Lots of snacks to buy, and lots of help finding books. I dont know why they put a coffee spot in there, unnecessary.

The UAA bookstore has recently been renovated and is very pleasing to the eye and overall feel. The options of items are a little limited at times.

Im a freshman, classes start on the 21st, my financial aid is between institutions, I had no idea what to do. Everyone I encountered was extremely helpful, patient, and polite.

Very over priced and they don’t even buy back the books like they said they would! Complete waste of money! I’ll be buying from companies like amazon from here on out. Never again will I spend a dime at the UAA bookstore, and if they had a better buyback system in place I’d be buying from them every semester. Oh well... another company with unrefined business systems!

So quick and fast service.Thank you

It is a nice book store it is a college bookstore so everything is pricey

I can’t recommend this bookstore to anyone. I graduated from UAA this spring and am taking additional classes to prepare for graduate school. Today I entered the bookstore to look at a statistics book and was told by an employee that “This isn’t a library.” I informed the employee I was a student paying full tuition and enrolled in the course. He insisted I was not allowed to look at it—at all.I understand this bookstore is struggling to compete (let’s be honest; it can’t) with Amazon, Ebay, and others, but coming up to a student and simply saying “This isn’t a library” is completely tone deaf. There are better ways to handle this situation. Textbooks are expensive and many students struggle to afford them in the first place.

I was told, would call and leave message when my book came in, they did not. No call and gave my book to another student. I had test and no text book🤨.

I love my UAA bookstore. I go in at least once a semester and buy some new seawolves gear.

Awesome staff and carry most books at a reasonable price compared to other alternatives. Book conditions range from new to used and you may buy or rent books at this location.

This school only exists to take lower class and poor peoples money. They purposely did not complete my federal student loan in order to be able to keep my dividend from my family and I. They purposely teach different from whats on the exams in order to fail you out and take your money.

Modern buildings and huge Seawolf inventory! 😁

Very nice customer service representative very helpful

Called looking for a course-required textbook that they didnt have before the beginning of class. They said theyd call me back and never did. Not open on the weekends, have courses four nights per week- meet me in the middle somewhere cause I cant keep coming in after work looking for a book. Poor customer service and poorer inventory at least this semester.

My workday coffee shop. I love the staff.

Very organized and friendly place

Their customer service is not very good to be honest. I am a disabled veteran whos been going to UAA for 2 years now, and everytime I go here to get my books for the upcoming semester there is always some sort of issue. For example, they always without failure tell me I have no money on my VA account, which isnt true because it gets reloaded every semester. The workers all seem like they are brand new as well which is frustrating.The hours are horrible, and the week before the start of the next semester they are always closed for some reason when students need to buy their books which is unacceptable. Also when they do close for a day, the bookstore does not put the information online, so if you look online before you leave to see if they are open it will say it is but it really isnt which is a waste of time. Overall highly disatisfied with this bookstore.

Unimpressed ! very disappointing.The bookstore along with other university entities collaborate to maximize cash from students, they enter into contracts with publishers to have unique UAA version of books, so Cheggs, Amazon or eBay become unavailable options for students seeking to reduce expenses.Many, if not all UAA Lab books are printed , sold as loose-leaf in shrink-wrapped format, to be used by students, These students then do their entries on them, then must scan them and turn them back into electronic format .Why not supply the electronic version in the first place, and there is nothing precious about the contents, much of it has been known for decades and centuries.At MIT , Stanford and Caltech ...etc they tell you and work on educating, not enriching themselves or the publisher.How do you suppose the impoverished, and those unskilled coming to the big city cope with being under-qualified? surely your aggressive policies dont make it any easier.... enough said.I think this review is balanced, the bookstore fills in an important role in education here in AK, sadly the interest of students isnt their top priorities. their staff is super professional and friendly.

Well stocked, helpful, and love the sale rack.

Get there early for quick service.

The textbooks are overpriced, natch, but the selection of alumni authors is nice.

For a campus bookstore, this was really well done.

Great service very helpful! :D

Helpful student workers.

I renting a text for class this summer. I bought a shirt too.

Overpriced but I suppose thats to be expected for a college Bookstore.

Slow checkouts, not enough textbooks for the attending class, your typical college textbook store nightmares

Overpriced, but sometimes necessary.

They have clothing, books, and school supplies. The location is moving soon.

Great staff, well maintained.

Tookb Lex to see Campus.

Very good if overpriced for getting supplies for school

Great campus bookstore!

One stop shop for everything uaa

Book are expensive, but customer service is great!

Extremly over priced and slow service.

Available service . However can be busy sometime and wait in line.

Reliable staff there.

Great service!

Dont forget to resell your textbooks!

Helpful staff

I work here.

Quick friendly service!!!

Best coffee on campus!

Everything kinda pricey

Great coffee

Wayyyyy overpriced

VERY CONFUSING PLACE

No good customer service

Great!

Not open anymore

7 AM

There are various things related to school, so it is good to buy souvenirs.

On the UAA tour of the campus

Comfortable