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National Buick GMC
629 E 1000 S, American Fork, UT 84003, United States
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National Buick GMC
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Tr
Review №1

Alma was an awesome person to work with, not pushy at all and really wanted me to get the best deal possible, I test drove so many trucks looking for the right one and I was able to find it! I recommend National Buick GMC to everyone who wants a great reliable dealership with people dedicated to help you and not pushing sales just to make money

Za
Review №2

Worked with Edgar. Definitely one of the most professional salesman I came across as I was shopping around for a new truck for a couple months. Let me test drive the truck to my house so I could make sure it fit in my garage. Even after the purchase Edgar has followed up on after market products that I was waiting on to make sure everything was getting done. Very refreshing to work with someone as genuine as Edgar. I’ve already recommended him to my friends and family!

Ch
Review №3

I purchased a 2021 gmc at4 3500. Zane was very helpful and very knowledgeable about the truck. Not pushy or eager to sell me the truck. Very patient and understanding about my financial situation at the time. I will tell anyone to go to national for a truck. Thanks again Zane

Ne
Review №4

Worst dealership I have dealt with in along time. tons of run around about the vehicle we purchased salesman was disrespectful and lie to your face to make a sale and the finance department doesnt do there job and comes back days after and hits you with more fees after you sign for it and expect us to pay more money I will never shop there again and I will not refer them to anyone

Ni
Review №5

David, One of the best sales guys you guys could have. He was very nice, and had me in a car that night!! He was super helpful, and was able to take my list of 50 and turn it into 4. Only looked at 2 and had my decision. He was so nice, and answered all of our questions. Thank you David, you are great!

Li
Review №6

We went here to look at a truck and Zane walked up to us to see if we needed help finding a vehicle he ended up getting us in a 2018 GMC Terrain he was a great guy to work with and he gave us a great deal and meant are needs. We were also in a rush also and him and his team made it so we got out and into this new car within an hour and 30 mins.

Ju
Review №7

David Michael sold us our truck! I have never had such an amazing experience buying a vehicle as I did with him, and the dealership! I HIGHLY Recommend going to David at the National Buick GMC dealership to purchase Any vehicles! I loves the experience so much I will be buying all of my vehicles from him and this dealership! He made sure our truck was completely detailed, and full tank of gas before leaving the dealership! Ps I might add my husband loves his truck!!

Ze
Review №8

We were looking for a Yukon Denali for a few months now. We found one online at National and have to say, we had one of the quickest purchase experiences I have ever had buying a new car. The team there made us feel totally safe and addressed every concern. Josh Wilde was fantastic to work with and got us a great rate on our new Yukon. Love the fact that he is a fellow Ute fan and made us feel right at home. Definitely recommend this dealer and Mr Wilde to anyone looking for a great experience! ⭐️⭐️⭐️⭐️⭐️

j
Review №9

The people are 10/10, but the building is more like 3/10. Its falling apart and needs to be renovated. There is a feeling that the dealership is going into Chapter 11 and they arent sure if they will even be in business from one day to the next. The used truck store down the road looks better. The owner needs to make that place match the quality of the people that work there. Or hire a bunch of old carnies so the style theme is consistent.

An
Review №10

They will lie lie lie do not trust them!!! I backed out of a deal when it was revealed the car clearly was tampered with and mike claimed he will handle it and cancel transaction but kept trying to get funding behind my back and the owner miles is a joke he will bully and threaten you once you sign even with NO bank on contract! Miles will slam the phone on your face! True colors come out after!!! I don’t have the car and am dealing with all the stress inflicted on me financially and emotionally. They deserve 0 stars

Sc
Review №11

The service team was excellent. They listened to my concerns where other dealerships have not, diagnose the problem, and fixed it correctly and efficiently. Was very pleased with the level of communication. This was the best service experience I have had at a dealership in many years.

De
Review №12

Edgar Hafen is the most amazing dealership salesman ever. got me into my dream charger and the whole process, he kept me updated. i live in ogden and since this dealership in American Fork. they helped me so much with everything. thank you 10000+

De
Review №13

We enjoyed working with Edgar Hafen. He is a very reasonable salesperson. Eager to make a sale, but not overbearing. We did not feel pressured into closing a deal, but understood that deal being offered was not necessary going to be the same if we waited for another day. We were able to get all of our concerns taken care of and almost everything we wanted, with only minor concessions on our part. When I need a vehicle in the future, I would certainly be interested in checking National and working with Edgar again. Thank you!

Ch
Review №14

Just want to let everyone know this was an amazing dealership to work with. They gave a great amount for my trade in and got me a 2015 Chevy Silverado Z71 for an amazing price. Mason was the salesman and I’d recommend any to reach out to him to help them out. Also I’d like to say that Josh the finance manager was great to work with also. These guys did a great job and a full 5 star rating in my book! Also they got me an amazing interest rate doing financing through them!

wh
Review №15

We purchased a truck from Mason and he was a very personable, educated and fun salesman!! He let us borrow the car and purchase at our own decision! The price was exceptional and they processed everything so quickly! Definitely would recommend buying here, and getting help from Mason!

Cu
Review №16

Drew was our salesman. He was outstanding helping though out the purchase. When he wasnt available he ensured that someone was taking care of us. He handed it off to Spencer who also was outstanding. I never delta with two professionals that there goal was to take care of the customer. Scott in the financing was a great help with getting us approved for a loan. Thanks Ill be back if I need another vehicle.

Sp
Review №17

WOW JUST WOW!!! Bought a new truck from National Buick GMC, and TALON is hands down the best salesman iv ever worked with words cannot describe how awesome he made it!!! He listened to everything I had to say and wanted and found me the perfect truck for an amazing price. Talon also kept me in the lop for when he was searching for my truck and was awesome on updating me! Everyone needs to have talon be there salesman!!!!!! Thank you Thank you Thank you! So much for the amazing experience and awesome truck.

Ju
Review №18

Edgar was great to work with. He helped pick the perfect car and was very accommodating. Will definitely recommend anyone see him if they plan on buying a vehicle.

Ja
Review №19

They advertised a low cost car. I called and asked very specifically about it. Ended up being a bait and switch. Not surprised, but still disappointing to see this still goes on.

Sa
Review №20

The team at National Buick GMC has been amazing! Despite unprecedented delays in car manufacturing, their team has worked hard to keep us updated on the status of our order, give us the best options available and do everything in their power to get us what we need as soon as possible. It isn’t easy to buy a car right now, but this team has made even a difficult buying process easy to navigate. Customer service is everything. I always look to buy from companies that value their customers. I highly recommend National Buick GMC.

Ca
Review №21

These guys where super great and super helpful. The financing guy was super helpful and super quick at helping us out. And our salesman Mason helped us out a ton finding the right truck, he even let us hold onto it for the day while we decided on if we wanted it to make sure nobody else bought it. Super great there

Ka
Review №22

WONT HOLD UP ON THEIR SIDE OF A DEAL!!!When purchasing a used truck from these guys we agreed that they would take care of a few misc things such as paint touch up and a detail I even have it in writing!, after coming back to pick it up after they told me it was ready they didn’t do anything on the list. I have been trying to get a hold of somebody and when I do I get the same run around of “I’ll call you back” it never happens. I have contacted the motor vehicle enforcement division and the division of consumer protection and we will see what happens..After a lot of grief the office manager was able to get the ball rolling on getting these items taken care of. However the agreed upon work was done very poorly. the paint touch up literally looks like white out globbed on when rock chips and dings were supposed to be repaired and painted. and not even 600 miles after “replacing” my front driveline (which they didn’t they just did ujoints) it fell out when towing my fifth wheel WHAT A JOKE this dealer is no wonder they can’t get bbb accredited

Ha
Review №23

National GMC made buying a car less stressful and easy, not to mention the wide variety of vehicles to choose from! I am very grateful for their help in purchasing a beautiful Yukon Denali. The knowledgeable team has excellent communication and customer service. When I am ready for another new vehicle, I will be returning. I highly recommend National Buick GMC In American Fork.

Al
Review №24

If I could leave them zero stars, I would. This place is the absolute worst!! We put a deposit down on a truck they said would be there the next day. After waiting a couple of days and the truck never arrived, they then told us the truck wouldnt be there for 3 more weeks!!! When we put down the deposit they assured us the truck would be there for our trip which was in just a couple of days. After realizing they had lied, we asked them to please refund our money as we would need to purchase another truck in order to make our trip. They REFUSED!!!!! This is the most dishonest, disgusting place we have ever worked with. If you like dishonest and horrible people to work with, then this is the place.

Je
Review №25

Edgar was great. He let us check out everything we wanted to and answered our many questions. He let us double and triple check things. Pressy toward the end but thats expected. Walked out with a great deal and a great car.

Jo
Review №26

Very nice. Edgar helped me find the exact car I was looking for. They even cleaned out to perfection once I bought it.

Mi
Review №27

I bought a used truck that was just traded in. Good truck but needed to be check and a few things addressed. The sales rep said they would then they avoided me and the issues. Even the cleaning of the truck. A lot of lip service and no real service. Tried the GM but his VM was full and can’t even leave a message. Buyer beware!

ni
Review №28

Great team to work with. Everyone was happy and full of energy. Had a small issue with the truck and they were happy to help me with the problem. Turns out not yelling at people helps ALOT!!! Chris in service was super responsive and Mike the sales manager answered all my questions. As a veteran its nice to know that the company employees them and puts them in management roles. Curt the GM even took time to come out and thank us for our business. I will be sending the plenty of business from other veterans like myself.

Na
Review №29

Totally unsatisfied and frustrated. Do not recommend Spencer. If youre going to get ignored, or lied to repeatedly, get a better price somewhere else. Power closed on the last day of the month. Promised a spare tire and jack which was not delivered. Texts went unanswered or new dates of delivery promised only to be yet again ignored and sent to Service department who said it couldnt be done and then got testy that mechanics were gone.

su
Review №30

Preston was an awesome salesman. I told him what I wanted and my price range. He had everything approved when I showed up. I’ve owned my vehicle for 2 years and it’s been amazing. When I need another one I will be giving Preston a call!!

Ta
Review №31

Smoothest transaction I’ve ever had at a dealership! Seriously a seamless process. Talon was great and was able to meet my expectations and even exceed them. Would highly recommend National for any automotive needs!

Ma
Review №32

I’m not the easiest customer, I know this. I know what I want and do all the research to back up my thought process and desires on the cars I buy. From the second I met Talon I knew he was the best salesman for my needs.Talon and National listened and made sure I got exactly what I was wanting. He wasn’t pushy, and didn’t act like he knew everything. I had very specific needs for my purchase and they made it all happen.I hate it when salesman think they know what you want. They act like they know everything and think they know everything about the car your buying, without actually knowing how much you understand or what you really want.Talon was never like that. He made the sales process work, he listened and put up with everything I tried to negotiate, and he made it all work. I highly recommend meeting Talon and he’ll take care of your needs.

ma
Review №33

Chris, Scott, and Miles did an exceptional job taking care of me and my new purchase. Very pleased how easy everything was and highly recommend everyone to let these guys take care of you for your next purchase.

Jo
Review №34

I bought a truck from them. I know it was purchased as-is. So its not thier problem. The truck didnt make it 4 miles down the road. Now its in the shop needing $10,000 worth of work. All they were willing to do was to sell me a $40k truck to replace it.

Ma
Review №35

Drew Williams helped us find our new car. He was very helpful and patient even though we were very decisive. He wasnt pushy and was very flexible. I would highly recommend this for any new or used cars.

Cl
Review №36

I bought a 2020 3500 HD Sierra AT4 here yesterday. Its a killer truck. They did the build really well with great components. I am very happy with it. I worked mostly with Ben in sales, Justin a manager, met the owner, and Josh the manager that wrote it up. They were all great and thats saying a lot since I am a difficult paranoid knowledgeable and detailed customer. They were patient with me and did not pressure me at anytime. They told me to walk away from it at any time if I wasnt completely comfortable. They walked through the details of the numbers, and addressed my concerns on the truck. They were fair with my trade-in. I dont buy new trucks very often (this one I drove 12 years) but if I do I would come back here. On the financing they delivered a better deal than my best case expectation. I had a minor cosmetic issue after the sale and they took care of it.

Br
Review №37

We worked with Edgar and couldn’t have been happier with our experience. He was very professional, thorough, and just overall a great salesman to work with. Would definitely use him for any future purchases.

Ma
Review №38

I recently bought a vehicle from Mason, one of the salesman at National Buick GMC. He made buying a car fast and easy with no stress or pressure. Great customer service and a great dealership all around. Would definitely recommend stopping by National Buick GMC and taking to Mason next time you’re looking for a vehicle!

Er
Review №39

I went with my mom to look around at vehicles. She ended up buying a vehicle from the salesman named Preston. He was very knowledgeable about the vehicles on the lot. It was a very pressure free transaction which is very hard to come by when it comes to car salesmen. He was kind, courteous, and knowledge.

wy
Review №40

Work with spencer!! I’ve never had a better experience buying a car he actually got to know us and cared about what we wanted and made the whole process so easy! I will be sending friends and family to him!

Ma
Review №41

Drew was very helpful and knowledgeable! I really enjoyed working with him. He got me into the car I wanted hassle-free!I recommend National Buick GMC in American fork and Definitely working with Drew Williams is a must! 🙌

Cl
Review №42

My wife entered our interest in a specific truck and we heard back from Drew right away. When we went in to see the truck he had it all ready for us to test drive. He was able to answer all our questions and complied with all of our requests. We were able to agree on a satisfactory price and Drew exceeded our expectations as we completed the paperwork. He even complied with a couple last minute requests. I completely recommend Drew to satisfy the needs of anyone looking to purchase a new vehicle. Very friendly as was everyone we met from National.

Go
Review №43

Do not go here. They are terrible. They sell trucks that have alot of existing problems that cost a few thousand dollars extra to fix. When I bought the truck and told them lights were out and a few other problems they said they would fix it and when I got home they never fixed anything.. More major problems on exhaust and major oil leak.. When you go back to let them know they wont do any thing about it. These big companies are terrible. More worried about making money than the customer. Stay Away.

Ka
Review №44

This place was great!! It’s been one of the best buying experiences I’ve had! We worked with Edgar & he was very nice, professional, honest, and straightforward with us! I highly recommend using him!!

Br
Review №45

Edgar was absolutely amazing! Process was absolutely super easy to get through. he was super understanding and helpful. We just bought a 2005 gmc sierra 2500HD. Thank you so much for all of your help and support! It really meant alot to us! Give this man a raise!

Jo
Review №46

I went to a couple of GMC dealers before buying my truck from this one. Daniel Haroon was great help in answering my questions in a timely manner even when he wasnt at work. I own a contracting business and appreciate good customer service. Im a loyal customer when I am treated right. I will be back for sure!

He
Review №47

Was looking for a car for months and finally found a great one! Worked with BEN, he was extremely thorough about everything and really took the time to listen to what I wanted! Would definitely recommend working with Ben!

ky
Review №48

Purchased a used car from them, 2016 Subaru with 57k miles. I used to think of them as a reputable dealership until the vehicle I purchased. This car had so many problems that were never disclosed, they didnt share a carfax with me either. Less than one week after purchase the car had to get over 6k dollars worth of work done to it to keep it driving down the road safely and running properly. The place I got it worked on gave me a carfax. 5 accidents total from mild to moderate structural damage included. Multiple minor problems one could not find until having the vehicle long enough to rip it apart and inspect for ones self. They said theyd get me another key fob since it only came with one, nope, just lies saying they cant get ahold of the guy who supposedly has it. If you want an honest dealership that sells good cars Id look elsewhere, never know what they might be hiding to make themselves some money. Very disappointed and will only keep sharing my experiance with others as where to not go to buy a vehicle.

Ti
Review №49

Drew was absolutely a joy to work with. Best experience buying a new car I have ever had. Very honest and upfront. Thank you for all the help.

Au
Review №50

Edgar was so awesome to work with! definitely would recommend him 100% didnt feel pressured or rushed! thank you so much!

Me
Review №51

Edgar Hafen made buying a car fun and easy. He gave us helpful tips on the test drive and made the buying process stress free. Highly recommend!

Al
Review №52

Came and had a trade in. They sent me home with no temp tags, and then also sent me home with the wrong documentation to get plates and registration for it. I called, and was told “we gave you temp tags” when they did not. I wouldn’t have had to try so hard to get the right documentation if they had. Ben was the guy who helped us and the fact they just crossed signatures and sent us on our way is ridiculous. Even asking for the information. Took them a month to get me actual license plates. And I just barely got my title after purchasing the vehicle a month ago because they had to get a lien off of it from the bank, from the previous owner which took them extra time. They’re not helpful, they don’t answer questions you need answered, and they’re extremely disorganized. I don’t recommend this place.

Li
Review №53

Drew is an awesome salesman. He isn’t pushy. He listens to you and what your needs are as well as your concerns. Definitely ask for him when shopping around.

Je
Review №54

Great experience! Edgar Hafen helped me get the truck I wanted at the price I needed. Really chill guy, not a typical salesman. Definitely recommend!

Li
Review №55

I bought a F 350 from these guys . My truck had some issues that needed to be fixed and National Held up their end of the deal and fixed the truck up right .National Buick GMC has some areas where they could improve on as most companies do . And I would suggest a better Point inspection and test drive on their trucks before being sold and especially after being worked on .Spencer P. was my salesman there and he works very hard to meet your needs .I’d definitely ask for him if you go in .Mike and his team will take care of you .

El
Review №56

We have purchased two cars from Drew. He made it so easy for us that we came back for a third one! we love our 4runner! Drew was very easy to work with, Thanks drew!!

ga
Review №57

Spent a while looking for the right truck, and my man Chris Keen at this dealer found the perfect truck for me in less than a day! They have great customer service, and don’t try to pressure you into buying like most places. 100% recommend this dealer to anyone looking to buy a new/used truck!

Ta
Review №58

I had the best experience with Talon in the American Fork location. No pressure salesman, listens to what you need and works hard to find what you are asking for. I highly recommend him and his dealership.

Ti
Review №59

I live 2 hours from here and saw a jeep I loved online. When I called Spencer was very helpful and answer everything I needed to know. From there he did everything he could to help me feel more comfortable making the drive to see it. He is amazing! It was a no pressure sales environment and everything was straight forward when we got there. Thanks to Spencer and Josh for having all the paperwork ready to make it a quick easy process!! They were able to get me into the jeep I wanted!

ma
Review №60

I left three stars because the selection of trucks are nice. The buying process tho not so much kind of a pain

Ki
Review №61

Was helped by Ben to find the perfect truck for my husband! He was super nice and dedicated to find a car that would fit our needs! seriously amazing!

Sa
Review №62

We had a few communication issues with the purchase of our truck. I had left a bad review, and once the issue was on the owners radar, he made sure that our problem was resolved. I can appreciate someone who can admit that they made a mistake, and take care of the problem.Aside from the communication issues with getting the plates for our truck, our experience with National Buick was good, and we appreciate the owner looking out for his customers.

Ko
Review №63

THIS PLACE ONLY LIES TO YOU😡All they care about is taking your money, James was our sales person and all he did was make false claims about the truck only for me to find out the hard way that none of it was true later on. Just a few examples: he said the gas mileage was higher than it actually was, he said he had done a complete fluid flush on everything when he didn’t, there was a problem with the steering and he said that they built them like that for an added safety feature and turns out it wasn’t like that at all, it was actually something broken that costs $800 to fix.

Sp
Review №64

Awesome dealership. Talon Befus is the guy to see, he takes care of anyone and makes sure you are taken care of. The managers are awesome as well! I will continue to buy from national.

Br
Review №65

Drew was the BEST! Pretty much in and out as far as buying a truck, the paper work was quick and the detail on the truck was awesome.... Thanks guys!!

Ti
Review №66

Preston was great to work with!! I love my vehicle. Thank you Preston..

N
Review №67

Communication lacks. No one returns phone calls or texts. It took two weeks after purchase to complete finance paperwork, not the end of the world. And after purchase, they waited 45 days to mention emissions weren’t complete on the vehicle; delaying registration. This was mentioned after I had to track someone down. Now I have to drive 1.5hr back for them to finish their job, costing me time and money. I have never dealt with a worse dealership in all my life when it comes to the basics of communications.

Je
Review №68

I will never buy from national ever again. We worked with drew and for the most part he was good to work with other then him taking/making calls to other customers while we were still at his desk which to me is horrible customer service (he should have asked us to take a seat to wait somewhere else for financing if he had other calls to make), they told us once financing was funded they would have our check ready for our one trade in, once everything was funded we went to get our check well excuses after excuses came up till finally my husband got heated with them and finally got our check, then over 20 days later they still haven’t paid off our other trade in that had a loan on it. Then we had something in our one trade in that needed help to be removed it took forever and then even after we told them to just mail it to us they still wanted us to come in to get it. It’s just been one thing after another. It’s a never ending problem.

Wi
Review №69

Great prices and great customer service. Edgar was a wonderful salesman and fought to get me the deal I wanted!

Sc
Review №70

Chris, Kris & Brian are great to work with and the techs Jeff and Clint did what I needed done on my vehicle. Was able to pick it up earlier than expected.

sa
Review №71

Guys were very nice and my oil change was fast. I like that. thanks.

Ja
Review №72

Our experience was great when we were purchasing our vehicle here, we were in and out with a deal we couldn’t resist! I recommend working with Preston, he made the entire deal possible and with our new born, took care of us fairly and quickly.

Vi
Review №73

Edgar our salesman was awesome. He was very helpful in closing the deal, he was honest and upfront. We were able to drive home in the truck we wanted. If your in the market for a new truck ask for Edgar.

Da
Review №74

We bought a new vehicle from there around Memorial Day. Preston was our salesperson. He was very knowledgeable and friendly. We enjoyed working with him. We caught a mistake on the financing paperwork and the financing manager was apologetic and quick to get it fixed. I would have given a 5 star rating except that our vehicle only came with one key and we attempted several times to get the 2nd key and it seemed there wasnt much attention paid to us concerning it after we purchased. We ended up having to order and get programmed a 2nd key from the BMW dealer in Murray, which cost several hundred dollars that could have been avoided. Overall, it was a good experience and we love our vehicle.

Ve
Review №75

Edgar was very helpful in getting us a new used truck.

Al
Review №76

GREAT experience with Spencer!! Found what I wanted online. Went down, processed my trade, in and out within a couple of hours. Fantastic!!! Thanks guys!!

Sp
Review №77

If you are looking for a new truck this is the place to go. Make sure you ask for my man Talon! Talon is an amazing salesman that goes the extra mile to get you into the truck of your dreams. Ive purchased 2 truck from Talon, and both times hes been open and honest through the whole buying process. I highly recommend National Buick and GMC!

Me
Review №78

We had the best experience! DANIEL was the absolute BEST salesman to work with. He was extremely professional. We called in after seeing the car online and he had it ready for us when we got there to test drive. He did not pressure us at all. He made us laugh the entire time we were there. (which is so refreshing after being to 6 other dealerships and having horrible experiences.) We will definitely be back!

Je
Review №79

I had amazing service at this dealership! We worked directly with Ryan and his people skills, honesty and integrity are off the charts good! I bought a 2021 3500 GMC Denali and flew in from Idaho to get it. Ryan came in on a Saturday (his day off) to meet me. This dealership is great and I would recommend to anyone interested in buying a car from honest people who just want to make their costmers happy. Way to go National GMC in American Fork Utah! Jeff Seegmiller, Moscow Idaho

le
Review №80

Preston made the process so easy! He was so kind too! Definitely the best 🤩

Za
Review №81

I am shocked and appalled at the service I received today by Spencer Prestwich, the apparent “inventory specialist.” I am a previous customer of National Buick GMC and currently have a vehicle listed online that has a Kelley Blue Book value of around 45k. Spencer reached out to me and told me he was interested in purchasing my vehicle and was going to put some numbers together. After not replying to any messages for the remainder of the day, I called Spencer on my way home from work where he proceeded to offer me 14k for my vehicle, a solid 30k below the KBB value. When I pressed him on this and asked how on earth 14 could possibly be the offer, he told me to F off and hung up the phone. To make matters worse, I then called into the dealership to speak to the acting manager (the actual manager had gone home for the day) and his response to my complaint was, “Well what do you want me to do about it?” This is my first Google review, but it seemed necessary as I have never been treated so poorly, especially as a previous customer. This dealership will not be worth your time, take your business elsewhere.

Do
Review №82

Working with National and especially Drew was quick and easy. professional and almost no pressure to purchase. got us through the process as quickly as I have ever experienced.

Fa
Review №83

They never returned your phone calls nor have good customer service! Never do business with this dealership. I am so glad I didn’t buy any cars!!Zane was the sales person

Ty
Review №84

This place is legit! Everything was so simple and they were very honest with me! Thank you Mike and Edgar!!!! I would seriously recommend this place!!!!

Vi
Review №85

I bought a car from Drew Williams, he was very helpful with my purchase. I highly recommend going with him when buying a car.

Da
Review №86

They were very helpful in trying to help me find a car for my daughter. We needed a low price point and they had a few cars on the lot but were willing to keep their eye out from other dealerships. They weren’t overbearing with their sales pressure

Bu
Review №87

Spencer helped us and it was quick and painless! Any question was answered right away and our experience was great with him and finance. We love our new Denali!

et
Review №88

Edgar was awesome to work with! Got my wife a new ride!

Ja
Review №89

CAUTION CONTENT MAY SAVE YOU A HUGE HASSLE. It was a very sad transaction, I have purchased a vehicle from this dealer and was told one thing and obtained another. The constant rebuttal I received was unprofessional and down right scammy. I have deferred many friends and family from buying or doing any sort of business with this specific location. And ask those to be aware of this specific AmericanFork location before purchase or even viewing the lot.

Sa
Review №90

I dad been on the market to upgrade my Suburban for about 8 months. I hate loans, so I wanted something I could just pay outright for. As the market is tight for larger SUVs. it was hard to find one with my specifications and in my budget. When a Yukon popped up, I called on it right away, but it was already sold. However, Preston was pheromonal and was able to get me into a year newer model than what I had initially called on. Not only was he able to get me a fantastic deal, he was on prompt in his responses and was extremely helpful. An added bonus, since we bought from out of state, another process Preston made go smoothly, one of his drivers was able to meet me 1/2 way with my new vehicle. I appreciated the attentiveness and customer service and I will be returning and recommending them to anyone in the market for a vehicle.

Pa
Review №91

No channel choice in waiting room. Extra fluids were added and charged to my bill without permission.

Lo
Review №92

My husband went in to trade in my jeep. Our salesperson was David M. He was awesome. I test drove another jeep that was newer than mine. We told him what we could afford and he made it happen. We were in and out in less than 2 hours!! That was amazing to me since the last place we had bought from was almost 5 hours. He was very knowledgeable with what they had in stock and about which cars would work best for us and what would be in our budget. What a great experience we had with him. Thanks for not being pushy and for being honest and up front with us! We will recommend everyone we know to him!

Ky
Review №93

Drew was my salesman that helped when I had just started browsing my options and he was very dedicated and motivated. I had no intention of trading in two vehicles until they offered a deal that was hard to beat. Great customer service. Definitely would recommend for service

Da
Review №94

Preston Watton gave us an AMAZING experience. I would highly recommend buying a car/truck from him. I was very impressed by his willingness to care about my needs as a customer and at what lengths he has gone to help us out.

Ch
Review №95

The sales person I dealt with with Zane. he was super friendly and Knowledgeable

Ch
Review №96

I highly recommend Edgar and Mazen they were very helpful and professional best experience I have ever had with a car dealer so if your looking for a car go see them you will be happy

Be
Review №97

Preston was straightforward and finalized things quickly and efficiently with our deal. Highly recommend.

Ho
Review №98

I threw them a curve ball because the issue I had was problematic to fix. The car needed to stay at the dealership for a day or two so they got me a ride home. The issue took a couple of phone calls to GM to figure out but they stayed with it and were able to complete the repair. They also stayed in good communication with us while our car was at the dealership.

Mi
Review №99

Purchased a car from Edgar. He was fair and honest throughout the whole process. 10/10 would buy here again!

gb
Review №100

Went in to trade in a crv for a Acadia. Shortly realized that it wouldnt work for our family as it was too small. No big deal, my bad. Preston evaluated my crv and was going to offer a decent price, 6000 less than nada value for a car with only 15,000 miles. Whatever no big deal. The MAIN issue is the pressure Preston was trying to put on me to buy a car I told him wouldnt work for me, because it would be less next year if I tried to trade it in. Over and over trying to persuade me to get something that wouldnt work even though I had pointed this out 2 times. I ask for my keys and license back, and he brings out the big guns trying to talk me into buying a Yukon even though I explicitly said I couldnt afford one. I think overall the dealership is probably good, but very unhappy with my experience with this salesman.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:629 E 1000 S, American Fork, UT 84003, United States
  • Site:https://nationalbuickgmc.com/
  • Phone:+1 888-887-5041
Categories
  • Car dealer
  • Buick dealer
  • Car repair and maintenance
  • Chevrolet dealer
  • GMC dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
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