user
Patco Hardware and Lumber
222 W Willis St, Alvin, TX 77511, United States
Appearance
Patco Hardware and Lumber

Comments
Te
Review №1

The store is very well stocked. The employees are knowledgeable and friendly. Its a great place.

Al
Review №2

Always great help when you need it, competitive on prices, and I support my local businesses. Family oriented environment, love this place and been a frequent for years. Thank you so much for feeling so welcome.

Ca
Review №3

Such friendly and helpful staff! I was holding several air filters... And dropping them on my way to checkout, when a young lady took them off my hands and walked me to her register. She even offered to carry them to my truck for me. These people are always helpful!

Da
Review №4

This store is absolutely the best!! Everyone is always helpful, Ive never walked this store without at least 3 people asking if I need assistance. The upgrades are fantastic as well!!

Ch
Review №5

The ppl that work there are super nice and they have everything from building stuff to ammo like an old school hardware store

He
Review №6

This is easily the best hardware store Ive been to in the Alvin area. Amazing selection and the customer service is wonderful.

Al
Review №7

Its a small hometown lumber store and they got pretty much everything.... Its just cool to back up the mom and pop places. They took a tornado back in 74,75 or 76 but they rebuilt and theyre still there.That tornado hit a house down the street from me then jumped up in the air and went over me and then came back down on PATCO

Da
Review №8

Always loved Patco when you cant find what you need. Go to Patco. They got you.

Na
Review №9

Been knowing this place for a long time my favorite person in there is Mr.Jack Kidd hes a wonderful guy and all the other guys and employees there❤❤

Ju
Review №10

They are nice and quick. Store is a lot better than it used to be

Ke
Review №11

Great service but didnt have what we needed !

Je
Review №12

I was in search of a gift for my husband..Waited till the last minute, every place I checked had to have it ordered online. Went on Ace website saw it was available at Patco..just down the road!! Called and Jennifer assisted me on the phone telling me they had a few in stock. Drove down of course I couldnt find them..Anyways girl at the key station saw me wandering and helped me right away! Jennifer rang me up ..so sweet.. Will be back!!!

da
Review №13

Very helpful, thankful during the freeze this manager drove a great distance to get CPVC ! THANK YOU !!

Vi
Review №14

Grabbed the Liquid Fire drain opener and checked out fast, my first time in the store since they expanded - I like it!!

Do
Review №15

Was kinda strange when all 4 people were talking to a man about hurricane straps while l was already at the counter trying to check out and was told l am multi-tasking. Well not to good when l done told her non-treated wood and she charged me for treated wood. Just to say try paying attention next time. The man in the back was very helpful trying to get a couple of boards that were fairly strait because l needed them for a doorway.

Ga
Review №16

Wonderful great place to go. Gentlemen helped me to find everything I needed. Awesome service best Christmas shopping Ive had so far!!!

Er
Review №17

Always shop your small mom and pop shops. They ALWAYS have what I need

De
Review №18

Libby helped me find my plumbing part quickly & i was out of there in 5 minutes. There is always someone to help you!

Mr
Review №19

Miss working there it was great to see jack

Ji
Review №20

Great remodeling job. Always a good experience, they stock everything.

Ch
Review №21

The people at Patco are always very helpful. So helpful that there isnt a second that goes by without someone trying to help me. Overboard? They may as well just shop for me 😁

Ma
Review №22

The assistant manager of this store is awesome. Incredibly helpful, responsive and customer focused. Ill be purchasing all Traeger grill related items from these guys going forward. Highly recommend.

Ja
Review №23

Very helpful staff

Dr
Review №24

Great store, average prices, helpful staff, newly remodeled and expanded looks great

Bo
Review №25

Awesome place, lots more than just hardware

Da
Review №26

Employees were so helpful & very on top of things even well there redoing parts of the store checkout area

A
Review №27

November, 2020, price-gouging ammo. (Yeah, yeah... supply and demand.) Must be the only way this small business can stay around and compete with the big guys. I will never return to this place again for anything and will always take my business to reputable companies that dont jack prices up 4x.

Do
Review №28

Everyone who works there is super friendly and very helpful; every time we go in we are greeted and asked if we need help awesome place to shop

Ri
Review №29

Almost had what I wanted

Li
Review №30

Lots of great stuff and helpful staff!

To
Review №31

Cashiers mask is down. Customers come in without masks. Store workers dont stop them or ask them to put one on. Cashier will stop checking you out to talk to a regular. Terrible store, terrible service.

Ma
Review №32

Desperately needed a small key to my shed copied and this was the only place in 20 miles that had the machine that could copy a key that short. I had 2 made for less than $9. Very helpful staff and great prices. Highly recommend!

ne
Review №33

Patco has changed its image for the better. Customer service is outstanding! I bought a Traeger grill & a few months after purchase it did not have power when I went to use it. Patco picked up my grill to troubleshoot it & then returned it to my house! Amazing customer service!!! Thank you!

Pa
Review №34

Just what home town hardware should. Beats the big box places hands down. You dont have to traverse 2 acres to get your materials.

te
Review №35

Looking for wheels for my work wagon. The guy that helped us was very kind, used a lot of his time to see what he could do. Didnt have exactly what we needed, even suggested Tractor Supply may have them. Just a really nicefellow. Theyre open on Sundays now, 8 - 5, which is a plus. Life happens on the weekend and a person still has time for Church. Theyre also going to enlarge their store, great idea. Selling plants now, some a little high, well hope that lessens.. I will be going back.

Ch
Review №36

I like the fact that its a small store with a lumber yard. I recently went here because they sell car key fobs. Mine wasnt in stock, but they ordered it and it was available in less than a week. The only problem is most employees here arent extremely knowledgeable about programming and cutting them. Unfortunately, due to that fact, after waiting quite a while for programming, the key cut didnt go well and Im currently waiting on another key on order. Aside from this, the people are much more friendly and helpful compared to the big box stores. Also, they are fixing their mistake and the key fob is about half the price in comparison with a dealership. Since I dont mind the wait they get a 4 star. If the employees were more knowledgeable, it would be a definite 5.

Ch
Review №37

Good folks. The extra you may pay is worth the service you get.

Da
Review №38

High pricexbuf got what you wNt

Al
Review №39

Staff is friendly and helpful

Cl
Review №40

Awesome store and awesome people. Patient, kind and very knowledgeable!

El
Review №41

Had a nice selection, and service was 10/10

Je
Review №42

Extremely helpful staff. Exceeded expectations. Highly recommend!

Bi
Review №43

Love the customer service here.... Beats everywhere else.

Sa
Review №44

I am so excited to find this awesome store, with awesome people! I placed a phone order and they brought it to me within the hour, for only a $10 delivery fee!I just paid Home Depot $79 for a delivery yesterday. Not to mention I feel like an invisible, unimportant nuisance at Home Depot.The staff at Paco hardware were welcoming and super helpful! I will chose them whenever I have the chance.

Se
Review №45

Great people! Very helpful folks here! They always help me find everything that I need so that I can get in and out quickly. I really appreciate the effort.

Ja
Review №46

Very friendly and knowledgeable staff. Huge variety of things you need. Highly recommend these fine people to anyone. A little higher on prices compared to larger chains but very well worth the dollar thanks to the staff and service

Ho
Review №47

Has anything you would ever need for building, plumbing, electrical work, etc. The staff is very educated and know the whole store.

Va
Review №48

I went in with little hope of finding hardware for a stage prop. I found something I thought might work, but was trying to figure it out when an employee asked If He could help I explained my dilemma, he helped me figure out exactly what I needed and how to use it for my admittedly Id purpose. Sucess! Thank you!!

Mi
Review №49

This is my favorite store. So its very disappointing to see them price-gouging ammo. $55 for 50 rounds of .380 ammo??? 2 weeks ago it was about $25. Come on, Patco, this isnt serving the community.

Da
Review №50

Large selection of items, friendly staff , just not a wide selection of the products that you are looking for. Not their fault, as they are not a major chain like home depot, or Lowes. But definitely worth the while, depending on your needs for a specific item. I will go back to the location, and do more business with them.

Da
Review №51

You cant go wrong by shopping at this hometown store. Their service is excellent in their prices are competitive.

nu
Review №52

Had what I needed, very helpful

Ju
Review №53

It was a good experience. They were very helpful. I will start doing my shopping at Patco in Alvin, TX.

Sc
Review №54

Grape variety great service, great lumber selection. over the last few years they have increased and widened the amount of inventory that they offer at this location. I have been honest and hardworking to the people of Alvin for many decades.

La
Review №55

Home town. No need to go to home depot when their right here.

Te
Review №56

Looking for paint and Skylar went out of her way to help.

Ro
Review №57

Very helpful staff. Welcoming and knowledgeable unlike the bigger hardware stores.

Ze
Review №58

Excellent service

Br
Review №59

Medium sized hardware and lumber yard. If you need questions answered quickly this is the place to go. It is easy to find someone to help you. They have a good selection of all the regular items youll find at a bigger store like HD. Again, the key here is service.

Ni
Review №60

Great customer service and knowledgeable and helpful staff

Ro
Review №61

Was able to order an item that was unavailable anywhere else. Thanks

Ch
Review №62

Petco is a little expensive doesnt have what you need

Vi
Review №63

Good selection and knowledgeable people. Convenient and helpful.

Ge
Review №64

They usually have what I need and I dont have to wander around searching for help. I just ask them for what I need and they will help me find it or tell me where to go get it. I have been doing business with them since 1984.

An
Review №65

Great place hidden treasure ,great customer service

Oh
Review №66

Has items no one else has

Ja
Review №67

Nice little hardware store. Lots of stuff to choose from.

Hu
Review №68

Usually find what Im looking for, staff is very helpful and friendly

Ma
Review №69

Every time i walk in i am greeted. I always have someone trying to help figure out a solution to my problem.

Ja
Review №70

I went there looking for Traeger Turkey brine but unfortunately they didnt have it but was able to get some Traeger Rubs, I have to add that its a very friendly place, but I noticed they were not very knowledgeable about Traeger products

Tr
Review №71

Great place always have what I am looking for.

Ja
Review №72

Very good selection. Even gift wrapped a present for me. Thanks

Mi
Review №73

They have everything including good advice.

Jo
Review №74

Great location awesome service for all of your home improvement projects

Li
Review №75

Horrible place the girls up at the registers are rude the manager doesnt seem to know what he is doing and Everytime we get lumber it smells like pot back there and the employees look like there on something this is why my husband and I are going with a different company from now on this place is a joke and we will be telling people that they should take there money else where horrible place and if yall where smart Id hire new staff starting with the manager. Just horrible

Co
Review №76

Lots of hard to find items available with that home town feel.

Lo
Review №77

They have a good selection and are very organized. They have kept my business for a very long time.

an
Review №78

Great service l

Gr
Review №79

All good

Je
Review №80

This is a well-stocked Ace Hardware with a very friendly and helpful staff. This store has been a fixture in Alvin for many years and is constantly upgrading types and variety of merchandise.

Br
Review №81

Better overall service but a little pricey in comparison to the big name chains.

Br
Review №82

The hardware store with a bit of everything and a lot of lumber. About a block off of the main drag, Gordon St(Bus. 35), through downtown Alvin, this Ace Hardware has been supplying DIY and Contractors for years. Their extensible knowledge of materials and parts add to the value of this store. If they dont have it, they will have it for you pretty quick. Everything from fencing to fixtures. Nails, screws and bolts to piping, plugs, and plumbing. Its a goto store when you finally get tired of the hamster wheel in the orange depot building of ignorance. Great job guys.

Tr
Review №83

Always greeted and well taken care of great place to go when you need anything.

Ed
Review №84

Friendly staff and helpful with what I needed. Thank you for being a great retailer.

Pr
Review №85

A kind a pleasant place to shop for all Hardware and Building materials!

Ro
Review №86

They have a great staff working there.

lu
Review №87

Uponor !!! What??? They are seriously stocked and open on weekends best hardware store ever!!!

mi
Review №88

I worked at this store for atleast a month. I was terminated for calling corperate on the store over people who could not deal with working with me. Now the reason why i called corperate on Ace Hardware is because i felt insulted by the employee's who were there longer before me, an employee that was there a little before me would always talk about other employee's or insult customers under her breath also when i would ask for help by an employee who has been there over a year would get mad and give a face, few hours later i hear her talking about me to another employee. A keyholder/cashier would walk in and talk about everyone in a "joking matter" ( he states) some dont take it as a joke , some get insulted. When i brought it up to a manager and the store owner all they told me was " I dont know what you want me to do about it. " now i didnt feel like i was being heard , i felt if i was being harassed they would not budge to take care of it how managers are supposed to. I enjoyed the job very much just wasnt enjoying the messy woman & men who enjoyed playing Jr High drama, but wish good luck to whom gets a job at Ace

Do
Review №89

Knowledgeable and friendly staff

ce
Review №90

Everything you need

Sa
Review №91

If you need keys made, Patco is one of the best in town.

Ro
Review №92

Good place, it has a wide variety of things

Br
Review №93

Always helpful staff and good value for your hard earned dollar

Mi
Review №94

Allison was very helpfull

Do
Review №95

Good place they have everything you need

ch
Review №96

Great service , very helpful staff

At
Review №97

Nice people, but didnt have what I needed

St
Review №98

This store has been around a very long time. Always friendly staff and often has better quality products than the big box stores.

Am
Review №99

Great staff always very helpful

Mr
Review №100

Nice place well run friendly service

Information
14 Photos
100 Comments
4.6 Rating
  • Address:222 W Willis St, Alvin, TX 77511, United States
  • Site:http://www.patcohardware.com/
  • Phone:+1 281-331-5296
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:8AM–8PM
  • Friday:9AM–6PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations