Lowest prices, worst service, long lines, but usually always have what you need. Easy returns and if you can find someone for specialty orders they tons of options. If any other similar business was near I would shop the other place.

Had purchase a lawn mower asap.. and had a gentleman name Jorge was very helpful... Made it easy to find what I needed.. THANK YOU JORGE! GREAT CUSTOMER SERVICE!!

Store in Alvin always busy! Great place to find everything you need for your home and outside.

Absolutely love this Home Depot. Most of the time I go in here, someone asks if I need help. Which usually I do, because Im wondering around aimlessly LOL. The associates here are great and will even tell me what aisle and bay number to find my specified item.

I obtained everything on my shopping list. Thank you.

Multiple employees asked us if we needed help. It is great to have such a visible staff.

We just bought our hood range “Akdy” in black stainless and it looks great in our kitchen! Works great and goes with all the rest of my appliances

God help you if you need assistance because nobody here will. Tried to get a washer and couldn’t get any help. Went to Stantons and got the same exact model for cheaper. The guy at the hardware in Stantons is awesome and had me checked out and loaded in five minutes

Ordered things online within about 30 minutes my order was ready for pick up. I got an email with instructions on how to pick up my order using their lockers. It was so quick and easy. Picked up exactly what I ordered, no hassle. I will be ordering like this again!

Called ahead & had Eric in the insulation department put some R30 aside for me. I had complications paying/ordering online. He assured me it was the material I was wanting &did as he promised, he put it aside for me. I drove from the Lake Jackson location & was very pleased with Erics help! Thanks again!

Friendly knowledgeable Associates ! Always willing to help with whatever you need ! If they dont have it ! It hasnt been made yet !! Great place for all of your Hardware, Tools and Home Improvement needs . From inside the House or Garage to the outside Lawn, Garden and Patio needs. Home Depot in Alvin, Tx. has got you covered !!!!!!!

Went in to buy a washer and the sales associates were very helpful and nice despite my inexperience buying appliances. Would definitely reccomend for all appliance and tool needs!

Has different selections than Lowes, and thats the only reason I go... Their customer service needs a little help.Update, went in for another round and they were awesome and helpful

I have mixed feelings about the Alvin location because there are a few employees there, if they are still there because there is such a high turnover rate, that are not working in the right industry. They need to be working in the jails or day care centers. I mean really they are aggressive babysitters making me feel like Im doing something wrong.

Easy to find things quick in and out when u need it to be.

Love my Alvin HomeDepot always very helpful people they have specially Jonathan that works in lumber and concrete department.He always help me load the merchandise in my truck and is very polite and hardworking guy.

Went to place an order like I always do at the pro desk to pick it up at there chosen time and usually I show up a few hours after the time the picked just cause I have other errands to run. Well this time they picked a time of 4pm when the order was placed around 1:30pm and I showed up after 6 and they hadnt even touched my order yet. I had to actually pick it myself and load it because they said it would be another hour for him to pick mine when I was the only one on that list. Took me 14 mins to grab everything and walk to the customer service desk to show them. Everytime I have done a pro order, they are never on time with my order even hours after the fact and have had to even come the next day because of it. Its getting really annoying and dont know why they pick times if they cant get those orders done by that time.

Curbside service is great. Got what I need without the crowd .

Worst delivery service ever. Rude unprofessional derviler personal. I would love to hear from Home Depot on how the delivery people asked my wife to sign the paperwork then after she signed they wrote all their comments on the paperwork. Bad additudes from the start. Even worse after they figured out the had to take our old refrigerator. Because we paid for the service. Not to mention the door handle fell off twice after they left due to not being properly installed. Also it took a month to receive our refrigerator.

Trying to buy an Allen wrench. Sets only get as high as 3/8? No individuals and half the shelf is missing products. Lots of flowers and dirt and mowers, just dont break anything that requires large hand tools and youll be fine.

Excellent store. Great selection in every department.

Love the pro deck laides. They take good care of there customers

Everyone was very helpful I found the materials that I needed and I took care of everything and I appreciate yall and yall were right on target everything yall have is Right On Target thank you yall keep doing the good job

Home Depot is ok....but just remember that they are one of the big box stores that put the little guys out of business

Got some insecticide and lawn fertilizer.Lots of Christmas stuff already.

Great place she really friendly staff who went out of their way to help me find what I was looking for.

Got what I needed along with great customer service.

Friendly, helpful, and the vehicle comes out looking great and clean.

Faced Low service quality from the supervisor Susan

Went in search of fall vegetable plants in which they didnt have. No one around to ask questions. The selection of plants was average and the quality was average.

I got what I needed and checked out quickly. So with that being said, my experience was a-okay

Its hard to get help. The employees just looked down like they hope you dont see them.

Way to many employees standing around talking in the lumber area and alot of product in the isles

Home Depot is my go to store. I know where everything is and I just enjoy taking my time and shopping for what I need.

Wasnt one of my greatest visits. Seems like no one wants to work anymore. Getting help on the floor is ok but one with knowledge is almost impossible. Redd

Terrible Service. Went to buy $3000 mower and it was missing guard. Only one there and I called for help. Kid was less than interested and then we called Manager. I pointed it out and he said yes and then said and whats the question I said I cannot mow without the guard the blade is exposed. He said Ill give you $25 off and you can go over to the local mower shop and order one, but there pricy. Anyway I did not buy after trying to work out a reasonable solution that didnt include me driving around trying to find one somewhere else. Home depot should be ashamed of these employees and Eric the manager.

Mostly quick in store pick up

Well its a toss up if what you are looking for in stock. I have made many trips here and 60% of the time i leave empty handed. No stock. Move on to the next place.

I know its not their fault but dam these prices are RIDICULOUS!!!

Spend an hour or more in here nearly every time my wife and I visit. The staff here in lumber, plumbing, electrical, paint, flooring and garden center are really top notch.We know our way around the store quite well.

The Home Depot near my store doesnt cut wood beyond one cut anymore, so I went to the location near my home to get some wood cut for some shelves Im assembling. Jeff and Rigo were awesome. They did a great job helping with what I needed. So grateful!

Always able to find what I need, and the staff is always very polite and friendly (not to mention patient, especially if I have to ask where something is but I dont know what its called and am forced to try to describe it, usually quite poorly.)

Good Guy pickup.com .....for that house warming feeling...

Good selection of common nails.

Really good service 👍

I went in looking to buy another exterior lantern light to match what I had bought there previously. They no longer sold that kind. I was so disappointed. So I was about to walk away when your employee TAMMY walked up and offered help. Told her my problem. I picked a light that kind of resembled the kind I had but it was pricey. She was able to get me a discount. I was so happy and grateful. Great job Tammy and I loved your enthusiasm!!! This is one happy customer!!

I can only give 3 stars because they need to update their website

They are a great place to visit, when you need something for your home, inside or outside. They have an endless supply of tools and parts, from A to Z. People there will answer any questions that you have. They have what you need to put a beautiful fence around your house.

Staff were very helpful and prices were excellent

Ive said it before in other reviews its a good place if you know what you want if youre not sure what you want and you need to get some help I dont know other than telling you what aisle something may be on thats about as much expertise as youre going to get .

The girls at the customer service desk were very helpful and where so eager to help. Such when you cant find someone sometimes.

Our go to place for all projects! Better prices than competitors

Good location, well run and well stocked

Very knowledgeable staff in most all areas.

Went to the tool rental department for a carpet extractor. Staff was very helpful and informative. Made sure I understood how to use the equipment. Additionally, he made sure I understood what penalty charges I might incur if the machine wasnt brought back clean and on time.

I am a kid in a candy store at Home Depot. With a large selection of tools and accessories needed for everyday home use or for building. Allowing me to stay up-to-date with the latest technology in home repair and accessories. The customer service is always friendly especially at the Alvin and Friendswood Home Depots

After waiting two hours to get help with purchasing a lawn mower the “manager” John would not honor the military discount for my veteran husband who had his ID. He told him they don’t offer those discounts on lawn mowers; yet calling two other close by Home Depot’s confirmed otherwise. The service was absolutely terrible and John should be fired for treating a costumer so poorly.

They didnt have any of the products I needed, but the staff was very helpful and good natured.

Alvin Home Depot always does a great job of balancing big box store selection with hometown service

They sold me a lawn mower, the blade bends the first time I use it, and they dont sell replacement blades for the mowers they have. Went on a wild goose chase around Alvin looking for a compatible blade for this mower and it looks like Ill have to order one from Troy-Bilt and wait for it to get here. I hope I can fend off the HOA in the meantime

Got everything you need. Great help.

Alvin Home Depot people are always so helpful.

Janice in the Garden Dept is just the Best ...

Todays visit was great got the plumbing stuff I needed staff was helpful and friendly...

I didnt buy anything went with someone else. !

Helpful employees, there 5 gallon jug of water is priced better than Lowes.

I drive for thirty minutes each way, passing two Home Depots to rent from this location. They keep the tools in pristine condition, and the staff is the best staff I worked with in all rentals. I think other Home Depots should go and learn from those guys!

Didnt have any 1 cpvc fittings at all. Every other homedepot has atleast tees, and 90s. Had to go out of my way to go to Lowes. Dont have a Lowes card, but they always have fittings homedepot doesnt.

I helped my mom find roofing material and the friendly employee helped me! From plants to plywood The Home Depot Rocks!

PVC pipe and fittings seemed to be well stocked once again.

I dont remember this trip.

Everyone is already super friendly and helpful at this location

Love this place. Theres always a smiling face somewhere.

Great place to shop unless you want peferrates pipe and fittings. Ones inside the store the fittings all tge way out in open garden area

Always find what I need plus some.

Every thing you need and plenty helpful

Good customer service found what I was looking for

There is no one that wants to help you..

Got more help from a customer Monte, ty to him. And yes we did pay it forward. Employees are ridiculously lazy, rude, and not knowledgeable.

Typical Texas home depot no customer service

❤

Good variety of electrical parts at a reasonable price.

I love this store! Jac Boots in appliances was so helpful and friendly! I always look for her when I am in the store! She takes the time to help you! Great job, Jac!

Checks and balances was not gof

I was very upset that although a sign is posted outside of door that a Mask must be worn to enter store, because I saw 2 ppl that chose to Not wear one, plus another that had his mask Below nose; I told the Young employee about the obvious Neglect, she didnt enforce anything to these pl. How shameful this store is, no regard for lives!!

Love there garden department.

Super friendly employees always clean and nice easy to find everything

They were very helpful

Good place to dump your savings account

Once upon a time associates were eager to help you. Now if one can even be located its a miracle. Even then its attitude.

I really enjoy coming here. The staff is great and knowledgeable. The only thing I didnt like was the lady from the tool room offered to do my credit check for a Home Depot Credit Card and she didnt know what she was doing and put me down for a 50k credit line and got declined. So I called and they gave me a 500 dollar limit, which is what I wanted. Other than that, one of the best Home Depots I have been to. No bad attitudes and laziness like in the city. Thank you Alvin Texas.

Good enough, helpful people.

Always got what I need

Ive never had an issue with finding product or an employee to help me locate it. The employees have always been polite and professional when Ive needed to interact with them.Beware the other customers though, some tend to mouth breath and are rude and inconsiderate.

I like to build and they have wood. I like that

Very nice experience

Some individuals wont give you even a greeting of the day, but all have good hearts. This is one of the better places I go to get materials and tools. Good wholesome folks

Had trouble with my Home Depot card. The cashier was very helpful. Sorry I dont know her name.

Curbside was simple. Waited 3 minutes.

It might have taken an hour and a 1/2 and 10 associates trying to help me but I finally got what I needed