user
AutoZone Auto Parts
3101 Pleasant Valley Blvd, Altoona, PA 16602, United States
Appearance
AutoZone Auto Parts
Comments
Ry
Review №1

The staff at this autozone went above and beyond for a very simple thing for me. Even when one employee was helping me another went out of his way to get what I needed. Not only did they show excellent customer service but they also showed that they were a team!! This day and age when customer service seems to be last in the line of services this team put me first!!!

Ch
Review №2

Always willing to help you find what youre looking for very polite most of the time

Al
Review №3

My fiance always goes here. Never usually any issues. Nice store.

Su
Review №4

Great customer service. I needed a new battery and they talked me through options and installed the new battery with ease and efficiency.

Ha
Review №5

Great place to get your parts

Br
Review №6

They ordered the wrong computer for my truck. Had them order the right one was told it would be in by 930am the next day. Went in at 1030am it hadnt come in yet called at 500pm it hadnt come in yet was told it wouldnt be their until after 1pm the next day. Normally wouldnt be a problem but them ordering the wrong computer and telling me it was the right one cost me 700 in other parts and about 7.5 months of time wasted trying to figure out why it had no get up and go just to find out it was because of a screw up by them

cg
Review №7

I would like to thank the young man who helped us with our van. His name is Matt, and he was extremely helpful and professional and resourceful in taking the time to check out our issue on a cold and windy day. Thank you, sir. Our family appreciates your help.

An
Review №8

Very helpful. Two gentleman changed my battery, tested my engine and even gave me a break on the price. Great experience.

Me
Review №9

Great customer service order and pick up was very convenient.

Mi
Review №10

Always have what you need at great prices 👌

Pe
Review №11

They know what they are doing.they dont fool around looking up stuff.the employees r all great and also will test to c if u really need what u think u need.they r very honest n they go the extra mile with a smile 😊

Ja
Review №12

Excellent service from a very friendly team. Would highly recommend them over the other guys down the street. If they dont have it, they can get it relatively quickly. Prices are comparable to everyone else, but the service is what makes them stand at the top!

Da
Review №13

Very helpful and patient staff. Always clean and well stocked .

Su
Review №14

Fast friendly efficient service

Le
Review №15

This is a cleaner than usual store its very courteous service and plenty of selection.

Ai
Review №16

Great friendly customer service.

To
Review №17

Had the part I need. The price was good. The employee that waited on me may have been new but he seemed annoyed. It may have been me. But there was something.. overall a good experience!

Jo
Review №18

Not a bad place with decent prices. Retail clerks were very kind and very helpful even with classic/obscure vehicles with decent availability. However the manager does not seem appreciative of long stays and shoos you out the door. Otherwise worth visiting. Very clean and well kept

jo
Review №19

Great place,super friendly staff that always get things taken care of,especially the newer employee Zane,good worker that helped me get everytning I needed...always choose this store over all the other auto parts stores in this area...keep up the great work fellas!!!!

Jo
Review №20

Employees are always helpful and i like that they offer to help with what they are allowed to help with .

Ke
Review №21

Good service here

Ro
Review №22

They had the part I needed , thats all that matters.

Ty
Review №23

They have a good variety of parts, though some things are more expensive than you can find anywhere else.Nice reward program and lend a tool, as well as helpful employees.Nice place to stop if you have an idea of what you are doing, but need a little help.

Tr
Review №24

Found something here by accident that I needed that I was told on the phone they didnt have they have better hours than napa but napa has far superior workers

Ti
Review №25

Not bad

Sa
Review №26

Prices for wiper blades are insane.

Ca
Review №27

I go here often for car parts if needed, one time the one guy directed me wrong and I had to bring the stuff back because it didnt work.

Ch
Review №28

Good place to get parts

Pa
Review №29

Liz T and James W . Were absolutely wonderful. Very knowledgeable and answered my questions and helped me enormously with my Monte Carl . Thank you James and Liz.

Jo
Review №30

Replaced my Battery.I believe it was the store manager,He went above and beyond to help as metal connector on wire from the starter to Battery was broken.Fixed that problem too.

Da
Review №31

Typical parts store

Wi
Review №32

Very friendly and helpful staff

I
Review №33

Professional, courteous, and always knowledgeable. Excellent employees.

Gr
Review №34

Knowledgeable and helpful staff.

Je
Review №35

I called and spoke to Clint while sitting sad and defeated in advanced auto parts parking lot. He told me to come out. I came out and he stood in the cold and the rain and looked for any reason my car didn’t work. We didn’t check the tail light bulbs cuz the guy at advanced told me they were fine. At the end, Clint checked the bulbs and both were blown! A $9 fix! I will come here from now on and I’ll never go to advanced auto parts, especially the one on pleasant valley blvd, again. Thank you guys soooo much! I was so excited I ran in the store to let him know they were working! I would have hugged that man!

Co
Review №36

Really kind and helpful staff

El
Review №37

Has what I need. Pleasant helpful employees

C
Review №38

Nice store and well stocked, and if they dont have what you need, they usually always get it for you the next day. And I like the lifetime warranty on AutoZone brand parts. Highly recommended for parts and stuff for cars.

Wi
Review №39

Good place for your auto parts. They usually have all parts on hand or will get it for you. Shop around as prices may be better elsewhere.

Ti
Review №40

Good prices on locally available Auto parts. The experience of the counter help varies but the parts are of decent quality.

Sa
Review №41

Love AutoZone and it doesnt matter the location, always friendly, knowledgeable and helpful with installing the part!

Ri
Review №42

Great price, knowledgeable associates, timely service.

He
Review №43

Nice, helpful and friendly staff. I go here for all of my auto needs. They are very helpful with reading whats wrong with your vehicle and willing to go the extra mile to get you up and running safely

jo
Review №44

They gave me the wrong Parts when they said where they were the right parts

Ja
Review №45

Knowledgeable staff, very helpful.

Mi
Review №46

A customer come into your store bleeding and you people threw them out because you had customers in the store the veiw of your store is not rateable corperate will be called because of your actionsim very disappointed in the stores performance

Ka
Review №47

The staff were very helpful and friendly.

Sa
Review №48

Had just what I needed

Ke
Review №49

Very fast and knowledgeable service. I was low on cash and the guy that waited on me was sympathetic to my situation and got me the best he could for the money. Thank you, sir!

CH
Review №50

Very helpful staff , had what I needed to make a temporary repair to finish my 200 mile journey home !!

Er
Review №51

Theyre helpful and Im not always waiting around like I do at advanced auto

Br
Review №52

Had good service here and the parts i needed for my 95 dodge was there. All workers are so friendly and readyto help

Ch
Review №53

No rewards card, the whole experience was a hassle with the warranty and I had to go to two different stores in Altoona otherwise I would of had to wait till the following day. Meanwhile the parking lot has 10 company cars in each parking lot and the one store was empty with three employees working. They didnt have the bolts I needed either. Go to NAPA!

Da
Review №54

Dont go here they lost peices fornmy car and didnt pitnitnback together right had to go else where to get fixed

Ta
Review №55

I love that place.

Br
Review №56

Great friendly service. Better prices than the competition and they had a discount coupon too...

Jo
Review №57

Best autozone around nice clean store an friendly staff.

Ch
Review №58

Has gone down hill always has to order parts needed and products are mostly generic

Gl
Review №59

Get good service. Good prices

Tr
Review №60

Got just what I needed and the service was great.

Da
Review №61

Nice parts store,nice owner,liked the manager if shes still there

St
Review №62

I went to the auto zone in altoona. I actually believe it was the manager of the store who helped me and I stated what was going on and I needed my battery, starter and alternator checked witch they can do. I stated that I believe my battery is bad and needs replaced. Well idk if he just didnt want to have to take the time to change the battery or what but tells me that my battery is good nothing is wrong with it and sends me on my way. Needless to say my battery was bad my car left set & I had to call AAA to start the car &,replace the battery. I can honestly say I wouldnt recommend Auto Zone at all.

br
Review №63

Really helpful and sales clerks know what their products.

Jo
Review №64

The staff is really knowledgeable when it comes to cars and where to find products in the store. Theyre very friendly and patient. But their prices could hes little better. Ive found a couple other stores that have cheaper parts than them.

PJ
Review №65

Went in, found what I needed, paid for the items, and left...simple as that! Friendly service!

Ky
Review №66

Love going here to look around at stuff for my cars

Ja
Review №67

Good place to buy car parts, nice people, good prices, convenient location!!

Wi
Review №68

The staff at AutoZone is always willing to help free battery installation free wiper blade installation and free check engine light service

B
Review №69

Good friendly employees and nice selection of parts and accessories.

Ru
Review №70

Be careful, they gave me bad info about my car. I stopped by to get my battery tested (2013 Subaru Legacy) because I was noticing sluggish starting and a couple other issues I suspected to be a bad battery. The clerk ran a battery test which only took a minute or two and the tester showed a bad battery, as I expected. This is where things went wrong. The clerk proceeded to tell me that my car wouldnt be able to be driven for an hour after the battery change, because there was some extensive relearn process my car had to go through. Well, I didnt have an hour to wait. I thought this was really odd and never heard of such a thing and this is my third Subaru ive owned. A couple days later, I stopped by Autozone in Hollidaysburg and asked if what Altoona told me was true and they about laughed me out of the store at how absurd this was. So, I had Hollidaysburg change my battery and was on my way in about 15 minutes with no re-learn process as mentioned in Altoona. Just be careful about what they tell you about your car, as it may not be true.

bu
Review №71

Got rThe parts I need an was a fair price. Yes I will use them again for my auto needs.

St
Review №72

Great place a little knowledgeable. Prices need a little lower compare to other

Ca
Review №73

Good selection of parts.

Ni
Review №74

Thee worst store ever! All employees are terrible. They were swearing in conversation with on another loudly, goofing off and throwing stuff around. Never asked anyone in the store if they needed help. If I wanted to hear or watch drama, I would watch reality TV, not go to auto zone! Shame in this store!

Eu
Review №75

Good service reasonable price

Ra
Review №76

Always great service and knowledgeable employees

Ga
Review №77

Always find what you need.

Jo
Review №78

Great place to find the best parts

Da
Review №79

Great prices on a lot of things.

Jo
Review №80

Manager is extremely lazy,I took my 2000 Chevy tracker in for a battery he told me they didnt make them and told me to go out and look at the sticker and make sure of the year, instead I went to the other auto zone in town and will never be back to this location

Br
Review №81

Unprofessional. Staff ignores customers and is ill informed on the parts and products they sell. Always list the lowest quality and priced item over the phone but start with the most expensive, but not necessarily best product when asked in store.

An
Review №82

Awesome staff good products good prices

Ca
Review №83

Very helpful-love that they will scan and read error codes for free! Thanks!

Mc
Review №84

Seem to have everything, nice staff helpful

Sa
Review №85

Dont waste your time.

P.
Review №86

Ill change my rating . Because I found out the person I dealt with is no longer there.

Do
Review №87

Danielle took great care of us!! Thank you!

Ti
Review №88

Manager, Randy rude, other manager, female was nice. She should have his job

Ju
Review №89

My go to stop for parts and fluids when Im working on my vehicles

Se
Review №90

Fast parts if out of stock

as
Review №91

The staff was great and helpful.

Wa
Review №92

Its exactly what you expected to be why are you reading a review?

Ma
Review №93

They helped me with the parts I needed.

Sa
Review №94

Great customer service.

Co
Review №95

Awesome service ,on the spot assistance

Ri
Review №96

Not a bad store.

Ch
Review №97

Great service.

Jo
Review №98

Friendly and helpful staff especially if you are like me and not especially knowledgeable about car related products.

to
Review №99

Awsome people

Ed
Review №100

Place was quite busy, associates were apologetic for the wait but was very satisfied

Information
20 Photos
100 Comments
4.1 Rating
  • Address:3101 Pleasant Valley Blvd, Altoona, PA 16602, United States
  • Site:https://www.autozone.com/locations/pa/altoona/3101-pleasant-valley-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1884&y_source=1_MjQ2OTM4NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 814-941-6298
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations