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Advance Auto Parts
11757 S Pulaski Rd, Alsip, IL 60803, United States
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Advance Auto Parts

Comments
DG
Review №1

The staff were knowledgeable and answered my questions.

Me
Review №2

Great service.

Al
Review №3

Dont go there they dont wear a mask and they dont know anythong poor customer service

Gi
Review №4

A bit expensive but ok

Al
Review №5

Excellent!!! Very friendly and very knowledgeable and helpful...they made it so simple for me without a problem.

Ll
Review №6

John was awesome good dude

Mi
Review №7

Always friendly. Gabriel and Amanda are always going the extra mile for everyone. I am always giving them a task that would give someone else a headache. They are the reason this place still has good customers coming back. Keep up the good work!!

Bi
Review №8

Ive been to this advance a few times. Some of the staff are very friendly and helpful. One of the female employees is rude, and dismissive. She should not be helping people. Store has alot of parking, its clean and well organized.

Ti
Review №9

I would have gave to place a half a star but they dont give me that option Im sitting in their parking lot right now broke down and they cant give me a jump bogus and I bought stuff from the place too

Ki
Review №10

Very friendly and helpful

jo
Review №11

I bought a life time warranty part from this location. There computer crashed and they told me to bring the part in. I bring it in, way out of the way from my house to get a new one. They tell me it’s not in the system and they will not replace it. What good is having account if the computer crashes and they don’t honor the warranty. I will never shop at a advanced auto parts ever again. Worst customer service I have ever had to deal with.

Ah
Review №12

I was asking about an item price and my gift card balance. The item was more expensive because apparently was in the wrong spot, but mainly they said that I have $2.86 credit left on the card, but I never bought anything. 2 days later, I decided to use it at a different location and it had zero balance. ALSOThey never found my part that ordered online.ALSO,If u ask a simple question while u r waiting, they tell u to wait for ur turn, and when u r being helped, they actually answer other people questions, I wonder if color has to do with it.It was sad that I had to drive very far away. I will never ever go there.

Mi
Review №13

I have been buying auto parts for years from Carquest to Advance there knowledge and customer service is excellent. The staff there goes out of there way to get the parts you need and always go the extra mile.. Why go anywhere else !

Th
Review №14

Great website! I googled there site it gave me the three closest to me the hours and phone #

Br
Review №15

Very rude and unhelpful staff especially employee Mark, he was the rudest and very disrespectful. I honestly dont see how theyre still in business.

Ta
Review №16

Len took him time getting my package. He didn’t even acknowledge me at first. He made me wait about 10-15 minutes before he even got my package. Then brought it to another counter and didn’t even tell me to switch registers.

Ch
Review №17

A certain employee has a real attitude, and is losing the store lifelong customers, including myself. I would rather pay more for parts than deal with a brat.

Je
Review №18

My goto for all my parts

Sz
Review №19

I brought 2 qts of transmission fluid back with receipt. They said they will not accept it. Stay away!

Ro
Review №20

Knowledgeable staff

Su
Review №21

They ok

42
Review №22

Great service

AL
Review №23

They close at 6 pm really ???

Information
18 Photos
23 Comments
3.6 Rating
  • Address:11757 S Pulaski Rd, Alsip, IL 60803, United States
  • Site:https://stores.advanceautoparts.com/il/alsip/11757-s-pulaski-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 708-597-0060
Categories
  • Auto parts store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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