This was my second time at Car Spa in Allen. I purchased the premium package, which includes the inside. Everyone is professional, yet personable. One of the managers name Mr. Rafic is always helpful and makes sure I am completely satisfied.The District Manager always greet us and make us feel at home even though we are at a car wash. He sets the example for all the other employee. Thanks to all the people there.

I brought my car in for a detail and the manager Rafic went above and beyond to make sure I was satisfied with the service! This place is great, I recommend it if you’re looking for a great quality service! Thank you Rafic for making my experience enjoyable!

I brought my car here because my car was filthy.I paid for the total spa package and my car looks beautiful. Thanks Rafic and team. You guys did a beautiful job

This car detailing service was PHENOMENAL! I was in a rush and wanted the most deluxe car detail option that they had to offer, and the detail team was efficient and thorough in every bit of the process. My car shined as though it were brand new, every possible stain was removed, and the staff was more than helpful and kind. Mr. Jim (manager) made certain that I was happy with my car’s detail/overall service and was very professional. 10/10, highly recommend.

Today was my first time at Car Spa in a while. There’s been a lot of upgrades to my experience. I stopped coming to Car Spa because my interior was always cleaned poorly. The staff cleaning my car was much more friendly and engaging. I sat outside waiting to get my car cleaned and I was even asked if I wanted my trunk to be vacuum. I’ve never been asked that in the years I’ve been coming here. The General Manager, Trey did a walk around the vehicle with me ensure I liked how everything looked. He made sure to correct anything that wasn’t up to my standards. He also checked my receipt to make sure I got the services I paid for. It was a really pleasant experience. I told him in his employment I’ve noticed a huge difference in the services I got and how I felt leaving. I even considered getting a monthly membership. Trey was such a nice guy and his customer service is exceptional. I then went home and told my entire family about how wonderful the service I received was because it’s completely different then what we know. The management is great, I will be returning with other vehicles. Thanks Car Spa!

I’ve had my car and others washed and detailed here several times, the quality and speed of service is amazing. The staff and especially the managers, Trey and Rafic, are always extremely welcoming and helpful. I can’t recommend Car Spa enough.

(EDITED BELOW, removed 2 stars) Exterior clean was decent, but they charge for vacuums (they are not self serve) unlike every other car wash I’ve been to.EDIT: Upon further inspection, there are several spots that did not get cleaned. In particular, a bird poop spot with a lot of residue is still very visible (pictured, it was a pretty good sized), among other things. Not worth the $15 for platinum tier exterior wash, compared to other car washes.

Rafic the manager was awesome! We had good conversation before and after service! Could tell he really cared about me being happy. Was friendly and I felt very welcomed! Good price for the service!Definitely coming back here!

I had a wonderful experience at the Car Spa. Rafic and Cole made sure that everyone took the time to make sure my car was in perfect condition. I watched all of the staff working hard on every car that came through and didn’t cut corners. I will continue to come to this location for my car wash. My husband and son always come here too. Definitely recommend this location!

The professional services is unbelievable. I highly recommend this location to anyone. The manager was extremely helpful and answer each of my questions. Their attention to details was impressive. They notice the spot on my car that I couldnt remove but his staff completely removed the spot or sap. It a comfortable and relaxing environment.

They are super great . Doing a great job . Is the best car wash in McKinney . Love them so much . I have been a member for the past 3 years plus . I recommend any one to try and I promise you will be amaze how good they are .

Outstanding customer service! Great price! Allen got the scuff marks right out. Amazing attention to detail!!

Great value, price per product / service. What sets Car Spa apart is the friendliness of the employees who greet customers and provide service. This is a good local business to support!

Rafic and Massin are super awesome. They took care all well and superb. Highly recommend this place!

Rafic always makes sure all the cars are spotless. Very good customer service

This was my first time getting auto detailing from this facility. I got the privilege of having the manager Rafil. He took pride and joy in detailing my vehicle. After the cleaning we had a detailed conversation about the work done. Definitely a customer for life.

I needed the inside of my car cleaned badly despite the fact that it was cold and pouring rain outside and Rafie and the rest of the staff did an amazing job and were were so nice and accommodating!

For years, I used to visit a full service car wash business at Hwy 380 and 75 in Mckinney. After trying several of the area businesses in the past, I felt that they were the best. Several months ago, I was in a rush to get my Superduty truck cleaned, and decided to try this Car Spa. Rafic and his team do a terrific job: better than that place in Mckinney, and at a better price point!

The Mgr. Rafic went above and beyond. The service at this location is excellent. I would highly recommend this place to anyone. The guys pay attention to detail so I got more for my buck. Coming back for sure! Thanks Car Spa.

Came on time crunch to get dog hair out of my truck Ratie and Ryan did everything thing could with little time I gave them and went above my expectations. Will definitely come back again.

Under new management and has def improved service and quality. Thanks to GM Trey for making the difference and maintaining a good standard that will want to make customers come back.

Took my 2019 QX80 (mentioned so it’s clear I drive a pretty new vehicle) to Car Spa for the first - and LAST - time. Pictures are of my front and rear bumpers after they called to let me know they were done. Not just water spots but dirt still on my vehicle in other spots as well. My tires don’t look like they have tire shine on them so that’s a joke. They also didn’t bother doing a great job vacuuming the interior & didn’t put captains chairs back to their upright positions. All this I noticed after choosing to be nice and tip them $5...Why is it so hard to find a good car wash company?? Do not waste your time or money there.

I am very happy with the service that I receive at this location. The staff is always friendly and professional. I am an Unlimited Gold monthly pass member so I am here sometimes daily. As a token of appreciation Rafic offered and rendered a complimentary seat & dash conditioning service. My car is not only very clean but ready to show off some shine on this beautiful Sunday afternoon. Thank you Rafic! Thank you Car Spa staff! You all are awesome!

Rafic and his team took great care cleaning my new car. They were fast, super professional and did an excellent job. Will definitely be back with our other car!

A gentleman named Rafic detailed my vehicle and he made my car look brand new! He was very kind and had impeccable customer service as well. Definitely will recommend him and this company to everyone.

The manager Rafic was friendly, thorough and made sure our detail was done right! Great customer service and even better services. 10/10 recommend.

Great service. Awesome manager. He made sure all the dust come off. I really appreciate him. Highly recommend this car wash.

Came in this morning to get a full service car wash and was blown away by the customer service! Everyone was super polite, and answered all of my questions. Rafic in particular really went above and beyond to make sure I had a great experience and even took off a HUGE scratch

Darryl did a GREAT job drying my van after my Platinum Plus Wash!! He made sure windows were good to go and my tires were ✨.

First time at Car Spa, luckily ran into Rafic who made the whole experience smooth. He ran through services, the process, benefits, and all other wash related questions in detail. After recommending a service, he had me in and out a lot quick than I expected.Thanks Rafic!

Usually great service at this location.Not the case this time around.I brought 2 vehicles in for a basic wash.Not only was i there for over a hour and a half but they ruined the chrome on my mothers truck and didnt clean the wheels on my car. Trey the general manager tried his best to help us resolve the issue. Josh the “director of operations” was very unprofessional. He put the blame of the problem on my and my mother for the “damages” that occurred.10/10 would not recommend this place. They did give me my money back, but josh refused to pay for the damages. And he didn’t bother to try and do anything about the issue. When i tried to reason with him he locked himself in the office and never came back out.Josh gave the absolute WORST service Ive ever had with any carwash.

Manager rafic was very helpful. Great customer service.he also gave me great tips on how to maintain my car in between washes car spa is the best car wash in Texas

Came in and got a wash and interior cleaning, everyone was super helpful and professional. Rafic the manager made sure I was taken care of and delivered excellent service. I highly recommend going to this location.

They did a great job on my car. l noticed the difference in the last time l was there. GREAT JOB GUYS!

Rafic always gives great service he even buffed out the scratches on my car. This is my #1 car wash highly recommend car spa.

I had a membership here but I’ve cancelled it as of August 2021. This place went down hill so much since I first got my membership about a year and a half ago. The current management and employees really don’t care about using filthy rags to dry your vehicle, and they consistently leave water dripping on your car after you wait 45 minutes while they “detail” it. I’m so disappointed by how this business turned out because they were decent up until about 6 months ago. No sense of urgency, no pride in service, just avoid this place until after you see an “Under New Management” sign.

They did a wonderful job on my car!! they were super nice and even did extra treatments to my cars interior leather for FREE!! They took their time and did a great job!! Will definitely use them again!!

Took my car in for a full service detail ($150). Waited for over two hours, 45+ minutes of which I saw nobody working on it. Wasnt until I asked about it did all of a sudden half the employees start working on it (obviously forgot about it.) When they told me it was done, there was still dirt and crumbs in all of the door comparments, crevices, grass in the carpets and easily wiped away gunk on most of the surfaces, knobs, steering wheel etc. Seems like a good place for normal exterior/interior wash but waste of time/money for detailing.

Rafic & team are great! I’ve had bad experiences at this location in the past but it’s like a whole new place this time around. Definitely the best place in Allen to get you’re car cleaned up nice!

Great people and gave great advice and recommendations for keeping car clean and up to date with interior and exterior of my car. Manager is really nice and helpful, overall great experience

From start to finish - great work and great customer service! Rafic made sure my car was beautiful again before I left! Thank you!

Rafic was very nice, he washed off paint from a sign I hit for free. very nice and very professional. Highly recommend.

Great place 6/5 ⭐️ stars they took great care of us, rafic, Calvin, and Porter made my car look brand new! Appreciate the great service thanks guys!

Attempted to get a car wash (not first time patron) I pull up at 6:59 behind other cars who had just went in. As I pull around the guy had JUST placed the cone, good service would allow someone to go ahead and get a wash only… I was told to come back tomorrow. Lol! Nope. Customer service is huge and as someone with more than a few cars I will definitely take my business elsewhere.

Great place for a full detail and shampoo. They did a good job even when it was freezing outside one time.Went back this summer and had another great experience

My car needed some love and they did such a great job! The manager, Rafik, was super friendly and helpful.

Rafic the manager was well represented. Great customer skillls. Made sure I was well taken care of. I am happy will definitely come back

Did not clean the car as they should have still had dirt on the front, and they did not bother to wipe it off.

I had Allen take care of me today. He made my car look brand new. If you even stop by this location you must have Allen work on your car. This was a really great experience for me.

Mr. Rafic is the owner and a very nice man. He will make sure uour car comes out looking brand new. Love this place.

This was my first and last visit to this car wash. My windshield had a lot of bug stains so I specifically needed my windshield cleaned. I bought the gold wash. When wash was finished I noticed big bug splatter spots still on my windshield. I pointed out the problem to the person at the exit. I was happy that he acknowledged the problem and said it would be addressed. He sent a worker over with a towel and some spray to wipe the windshield. First of all, this is not the correct way to clean a windshield. Worker removed a couple of bug spots, then asked if it was good. I pointed to an entire area that was still very dirty. Worker claimed that was inside the car. Not sure how this worker thinks bug splatter would occur inside my car, but I gave up and drove away. I tried to call to address the problem with this car wash but no one answered. I left a message but my call was not returned. I don’t often leave bad reviews but this was an awful car wash. The only car wash I have experienced that was worse is the cheap convenience store drive through wash. I still have bugs on my windshield and now I will have to pay for another car wash elsewhere. I will not be back.

Had a great experience here for my first visit. Staff were friendly and helpful (especially Rafic) and the service was top quality.

They live up to the name spa. Close attention to details and car does come out beautiful.

I got my car washed at the car spa in Allen, texas and Rafic the manager did an amazing job! They were fast and efficient! My car is almost 7-8 years old but Rafic and his team made it look like a new and beautiful car. I am so happy how my car turned out. They are very kind and nice people. I will definitely be returning here. Out of all of the car washes that I’ve been to this was my favorite and best experience! Thanks for your service!

Mr. Allen, Manager is a thorough Professional with excellent Work ethics and awesome customer service. He is an asset to the company.He was very helpful in resolving an issue.

They were amazing 👏 and on a rainy day they walked me to my car with an umbrella after they were done

Rafic did a fantastic job getting scratches off the side of my new car. Overall exceptionally pleased with how great they did on everything.

Rafic the manager provides great service. Im so happy for my monthly membership

Rafic Great guy help me a lot with my car give me the best option to pick on my detail I got my car nice and clean out of there Thank you guys for taking care of my car

They did an amazing job on quite dirty SUV from road trip to a Wildlife Safari. Rafic was very friendly and asked if there was anything I wanted redone in interior. I had a shampooed interior-seats and carpet and rubber mats. There was only one spot missed, and that was because I did not remove my stuff from the interior hole in the door. Always take out everything because they may not touch your possessions.Mirena also was very friendly and took my credit card they found and handed it straight to me upon my arrival.Awesome service & my car looks awesome. This was my 2nd visit and I love how they allow me to just pay for my interior since my truck is older and I do not need a wax or exterior detail.I will always come here for their personalized service. Also, I think most people forget to tip. Show your gratitude and that you did not have to do it yourself! :)

Rafic was very attentive and made sure my car was taken care of. He went above and beyond my expectations of getting my car detailed.

Rafic is awesome! He suggested that I treat the dashboard of my Beemer with a conditioning cream to protect it from the sun. I appreciate his top notch customer service.

Manager Rafie and his team were very nice and professional Rafie even upgraded me and conditioned the inside of my car for free . It was a great experience I will be back!!

Just got the deluxe package for detailing my car at this place, Rafic was super helpful and the crew did an awesome job, will be coming back again when needed!

Rafic has done a wonderful job removing some minor scratches from my truck. I highly recommend Car Spa and Rafic to make your vehicle look like a new dime.

Rafic one of the managers was so nice and listened to what I needed in this visit! They always are. I have the membership and they always make sure their customers are taken care of and get in and out in a timely manner. This time in particular they took exceptional car of my vehicle. I hadn’t let them clean the inside of my car in awhile with the pandemic. They got my car looking back to its pre pandemic condition. Lol…Please try them out. You won’t regret it!

This place takes great care of you! Rafic and Marina have wonderful customer service! Thank you!

Great service for a great price! Rafic went above and beyond and took very great care of me and my car!

Marena and Rafic They are fantastic my car was dirty but they made it look like new and they are so nice all the people at the car wash can you take out stains out of my carpet in my chairs unbelievable job they are simply the best.!!

Manager Rafil was really professional and did a great job detail my Red Kia stinger. I would recommend this car wash over any other car wash in Allen. Thanks Rafil

Rafic was amazing! He went above and beyond and i was very satisfied with the car spa in Allen’s services!

Rafie and his team did a GREAT job on my car -- thank you very much!!!

Excellent service! Rafic the manager went the extra mile to make sure some stains on my seat were spotless, highly recommend!

I’m a member of CarSpa’s wash club and came in to Allen location on a Saturday to do the full service included with my membership.They did not quote me a wait time, but I ended up waiting about 45 minutes for them to do my car.The biggest issue is the worker actually cleaning my car did a good job vacuuming and that’s about all.Once I left and had my car in the sunlight, whatever cleaner they use on interiors and glass, he’d sprayed way too much of and apparently didn’t care enough to clean it up properly or know how.Once getting home, I spent over 30 minutes trying to wipe down the interior of my windshield and dash to try and correct all of the residue and fog from the cleaner he’d sprayed everywhere.Wish I’d looked more closely, as it’s a waste of time to have to redo something you thought you’d pay for at home, especially after tipping the employee for doing a bad job!

Rafic is the absolute best, always smiling and happy! His work is unexplainable.. This is my guy!!

Returned from a long road trip and my truck was filthy. Rafic did a great job ensuring my vehicle was cleaned properly and took time to inspect it personally

I received the best detail service from Rafic. He went above and beyond for me!! If you ever go to the Car Spa in Allen ask for Rafic and he will make sure to get your car thoroughly detailed

Second time at Car Spa and definitely not impressed. Unfortunately I left with dust in places that it previously was not. The vacuuming of the floor mats as spectacular but everything else was not good. I do not recommend!

The service was great, the Manager Rafic was awesome & super helpful with providing help on which wash package to select!!!

For the most part, I like this car wash. I do wish there was a place that I could vacuum my car out. I dont want my car detailed, I just want to vacuum. Also, there have been times (not today) where everyone is either working on detailing cars or standing around talking and dont come over to input the number and start my wash for a while. That has been frustrating and has happened on multiple occasions. But the car comes out shiny and pretty, so overall Im happy.

Great service great gob manger Rafic did a wonderful job on my car

Excellent attention with the guys and Rafil the manager He offers preventive services to your car, in my case the care of the internal of my car. Thanks Rafil.

Rafique and Jacob did an amazing job on my vehicle, great service and management.

Awesome service. Manger Rafil was very attentive.

Allen gave me great and outstounding service and car looks better than when I bought it

They did a great job cleaning everything up both inside and out after a week and a half long family road trip!

Rafic made sure every detail was to my liking. He walked me around my vehicle so I could inspect every aspect!

Alyssa was great, car came out looking wonderful.

Allen and his team have taken care of our corporate account for years and we NEVER have any problems with them, EVER. They’re consistently excellent! It’s very hard nowadays to find other companies that share in our company’s high standards of excellence but Car Spa always meets and exceeds our expectations. We highly recommend this business.

Rafic was great and made sure my dirty truck came out like brand new. I brought in my 1 ton pickup truck for an interior detail. Did the 3 detail package (awesome deal) and I couldn’t be happier with the result!

The young man who finished up may car was AWESOME..the attention to detail.

Radical is an awesome bmanager very kind and attentive

Though I gave them 5 stars unfortunately there cleaning service is going down.I am going this place from last 3 years. Hope management pays attention on cleaning staff.

Talked to a girl named Liz on the phone was grate and helped about my questions and my answers.She sounded pretty cute ngl.

The lobby was super clean & looked great! Alyssa, the manager is fabulous & such a delight!

When pay full service your car should be clean inside and out. They didn’t vacuum under floor mats. Had to have them wipe the car down again outside because the wash did not clean the car. Didn’t find out about the floor mats until after we left. This what kind of work you get with kids working and fooling around with no adult supervision. Very disappointed with wash.

Why would you wash then express wax and then rewash again ?I’m extremely livid about my radio being messed withThe band XM to FM was changed and a station I don’t have programmed or ever listen to was on….Why are you messing with peoples cars?Seriously What else did you mess with or go through ?I used to use car spa all the time and will never be backDONT TOUCH things you have no business touching

Best experience and best car wash/detailing. They removed oil spots all over my car and did an amazing job with clay baring, detailing and making sure things were perfect. Come see and ask for Michael and he will take care of you!

I went to this car wash because my favorite car wash place was closed. The vibe felt kind of off. Once my car was ready for me, the guy asked me for my receipt. I showed it to him and he asked me who did I pay? I told hold him. Im thinking its not a big deal, their just being safe. He said let me go and the back and double check. It just felt really weird. I will not be going back to this place!

This was my first time coming to Car Spa. The workers were so nice and professional. I love the finish touch on my SUV. Thank you so much Car Spa.