user
GameStop
6600 Menaul Blvd NE, Albuquerque, NM 87110, United States
Appearance
GameStop
Comments
Rh
Review №1

Nice clean store, associate who was there was friendly, greeted me and asked me if he could help me find anything. Great job!

Jo
Review №2

These guys are amazing. Our son got a system for Christmas, turns out it was basically a junk system. I called the store and was taken care of the manager called the Cottonwood store and turned out they had just received a trade in...we went right there and Amanda was amazing. She even included an apology from Santa to our son. Im a customer for life. Well done Coronado and Cottonwood.

Cr
Review №3

Small location but they have great customer service.

du
Review №4

Great deals and customer service today

Br
Review №5

The guy working was very helpful and nice. Answered all of my questions. Had a nice selection of games and accsesories for a lot of consoles. Definitely stop in here. If you have your power up card you can get discounts on used stuff.

Mu
Review №6

The Employees were really kind but they couldn’t bring up my order from 12 days ago even though when i bought the item we gave all of our information to the cashier.

Le
Review №7

Great selection in this location!

Er
Review №8

We didnt play,but looks like fun for another time

Ja
Review №9

Get ready to go online to order the more popular games because all are usually sold out in stores

Ri
Review №10

I had a small issue with cash so I had to return a couple remotes I purchased and I needed the cash back. They gave me my cash back with no issues! You just need your receipt and the items unopened! Thanks GameStop!

vi
Review №11

Mask policy. Ill take my money elsewhere

D
Review №12

Small place, have video games, always great customer service and very helpful

Ed
Review №13

Go-to video game store.

In
Review №14

Low amount of stock but glad they are still in operation.

Ap
Review №15

When my son didnt find what he was looking for the store associate directed us to another store. Not many people take the time to do that!

Ja
Review №16

Customer service was great and very helpful and friendly. They notified me of all the promotions and preordering available related to my interests and was very prompt with what I needed. I ended up making more than one purchase but was able to use a discount that helped me a lot. I will definitely come back to this location for anything I need.

Ta
Review №17

Not the best place to shop for games.. prices are pretty high. And rewards, benefits programs are frustrating. Been talked into signing up, and it benefitted the Company more than me as a Customer. Still drop in from time to time, but there are way better places to go.

Ma
Review №18

Love the staff, everyone is always really helpful and genuine each time I go in the store. They consistently help people out with getting savings where they can and making sure that customers leave happy. If the store doesnt have something someone is looking for they can quickly look up other store locations and even put holds on items so you can get there to pick it up! One of the best GameStop locations Ive ever been in and will be my favorite!

Mi
Review №19

Great service! Staff was extremely knowledgeable and, super friendly! The csr (Faith) was super friendly and extremely helpful! She, is the reason I will be coming back to that location!

ad
Review №20

Customer service was great! They told us about a deal on the games we didnt even know about! My little brother was very happy :)

jo
Review №21

Youre usually left waiting for the doors to open, the time says 10am Monday through Friday but its not till 10:30 that your let in.The employees arent really to helpful, they just stare at you like your a cash cow, and no matter what question you ask them about their merchandise its usually the same answer oh its cool manNot much of any explanation on its mechanics or if its good or bad compared to other merchandise.I wrote this review as I wait outside the doors again after 10am on a Friday, and I k own there are other locations, but this one is closer and I keep trying to give them a chance, but this may be my last time shopping at the location in the mall

ME
Review №22

No Xbox series X

St
Review №23

One of my personal favorite locations. Theres one 5 minutes from my house on the west side but I make the additional drive just for this location. They always give me great service and have come to know me so they more or less know what up coming games or sales to offer. Matching me to a deal, game or sale that would suit me better than to just offer what theyre suppose to according to their company.

Va
Review №24

Josephs customer service was amazing. He informed us about the sales they had and what was coming in. Great experience.

Se
Review №25

The staff here is always friendly and on point. The manager is always friendly and a funny guy. There is a reason this is my go to store.

Ca
Review №26

Has a very extensive selection which is great, but the store leader Joseph is absolutely rude to his workers. Thanksgiving night we went and witnessed him yelling at his workers and when a specific worker told him they were having a hard time keeping up, he said he was working for three hours no problem. If shes a seasonal worker, thats not her problem. Your title is store leader, act like it. Que to Black Friday, the day after, and I go in and gave him my expired rewards membership, to which he pushed way too hard for a rewards membership. If Im already paying $50 for extra stuff, I do NOT want to spend another $20, no matter how much Ill save. I will not be going in when this leader is here.

Za
Review №27

Long lines

F
Review №28

Great people that actually care about getting you what you want.

Br
Review №29

The ONLY place left for True gamers. Knowledgeable staff and friendly. Good prices and trade-in as well.

Ta
Review №30

The sales associates both notice our immediate attention to a PS4 and started to assist us in the final sale with specials and explaining the difference in our purchase and etc. And of course they were patient with us considering we came in at closing time 😂 but we appreciated their help and knowledge and made it worth the last minute trip.

US
Review №31

Too tiny, it really hurts see a lot of games without the original box :( maybe is not fault of GameStop but tho, anyway the services is good. There is not much to see since the store is small, you can find the basic stuff here. Just to visit when you are walking around town the Coronado mall. By the way they have those machines where you get a small figure of one piece yeeeeeaaaah.

Je
Review №32

Bad service

Ne
Review №33

Always full of friendly and helpful staff. They are very knowledgeable about everything in their store, and reasonably learned about the gamer community. This is where my community begins.

Du
Review №34

The workers are very nice they let me know about the upcoming sails and games

wi
Review №35

The workers are awesome especially the team leader theyre polite the answer any question you have to ask I recommend them over any other GameStop in the city

Ar
Review №36

Gamestores kinda dying these days so the sales tactics are getting pushy. Ps store us cheaper

Th
Review №37

Great if you like to be up-sold on everything. And no, I dont want a damn magazine subscription. Who still reads magazines?

Th
Review №38

Dont come here to sell ur gaming consoles, they will rip u off

Dj
Review №39

I went to the mall yesterday at mygame stop had what I like kingdom heartsI was going to get him until the shop guy took it out of my hand before I got the chance to check out the price I was not happy about it Im never buying from them again. To much for there merchandise so I left so Im going online to get him . His name is Joseph hes always rude and its very unprofessional of him not coming back.

Tr
Review №40

This game stop makes time for you no matter how busy they get! Well done!

Ch
Review №41

Fast and friendly. Got what I needed and they answered all questions.

Mi
Review №42

I bought my pokemon gotcha here and have had no issues with it. The store is more spread out than the average store or at least thats how it looks.

Mi
Review №43

Not for me but for the kids they love this place

Is
Review №44

I went in with the PlayStation 3 I bought from there or year ago I literally played it for maybe 15 to 20 hours. And That they couldn’t take it because it was effective I bought her from you the way I was not buying anything ever from GameStop again

Ki
Review №45

Its GameStop, they always are a rip-off and have meh selection

Ma
Review №46

Nice place to buy games.

AM
Review №47

Good game stop but under staffed went and only 1 employee working it was a little busy 3 other people had been purchasing and asking questions when I was waiting to find out if a used system was in stock.

Er
Review №48

Love Game Stop gonna miss it

pr
Review №49

You guys should work on the customer service, it take along wait to get the payment done

Ry
Review №50

Very friendly and helpful staff

An
Review №51

I work there and the service is not terrible the people are rude and thats why our service is so out of hand. Maybe people shouldnt be rude

Th
Review №52

Un- friendly Customers Service. NEED improvement.

Tr
Review №53

So long as you arent selling your games here its a good place to buy games.

Br
Review №54

Wanted to sell my xbox 360 but because I didnt have the original controllers they wouldnt do it.

Ic
Review №55

The Best

Vi
Review №56

Great place for gamers

Mi
Review №57

Cause Im a nerd

Mr
Review №58

Not a good GameStop to go to. The service is terrible and not too much there.

Su
Review №59

Very friendly and helpful

Pr
Review №60

Very attentive and helpful

Jo
Review №61

No I dont want a subscription to a magazine every time I walk into a game store. I only want to engage with one obsolete business transaction at a time.

M
Review №62

How in the hell does this company employ 1 person at a time when theres 15 to 20 people trying to shop?

Da
Review №63

Nobody beats GameStop prices and trades l!

Iv
Review №64

Prices on most games are ridiculous, even used.

Er
Review №65

Smaller store, in the mall.

kh
Review №66

Awesome and helpful staff.

Da
Review №67

Liked

jo
Review №68

They have layaway

Mi
Review №69

Bought the original Nintendo here

Al
Review №70

Good games

Ri
Review №71

Awesome workers

Ch
Review №72

Awesome!

M
Review №73

Awesome!!

Ja
Review №74

Games

Mi
Review №75

Games games games

Tr
Review №76

Awesome

Jo
Review №77

Some good deals

Ru
Review №78

Few pre-owned titles

Wi
Review №79

Being

Information
9 Photos
79 Comments
4.1 Rating
  • Address:6600 Menaul Blvd NE, Albuquerque, NM 87110, United States
  • Site:https://www.gamestop.com/store/us/nm/albuquerque/4542/coronado-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 505-830-4212
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:11AM–7PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:10AM–9PM
  • Friday:11AM–7PM
  • Saturday:10AM–9PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:No
  • In-store shopping:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations