From start to finish our experience with Routes was excellent. I called months in advance to book two bikes during Balloon Fiesta week. They were super helpful over the phone and worked to accommodate us, even reaching back out to me when they found a second bike more to our liking. During our visit we went on the Bikes and Balloons tour, which was such a cool experience. Josh has an amazing knowledge of the Balloon festival and Albuquerque in general, and his demeanor and personality make him enjoyable to be around, even at 5:30 AM :) Yes, we signed up for that! Then when my bike rental ended up being not the best fit, Josh called me later that day when something became available for my use. The personal touch extended by the business owners during the busiest week of the year was much appreciated. We will be sure to reach out to Josh and Heather at Routes when we return to ABQ! Highly recommend!

We absolutely LOVED this tour!! The company was able to very quickly respond to us to set up a time which made us feel confident going in (we have never visited the city before so having somewhere so welcoming was great). Our tour guide was Josh who was the absolute best!! I’ve been on a lot of different city tours and Josh’s hospitality and familiarity with the city was unmatched. Would give 6 stars if I could—could not recommend more to others!!

Helpful staff gave us a map with lots of ideas for stops and sites on our bike adventure. Bikes were quality bikes that have seen a lot of miles but still work great. Highly recommend renting bikes from Routes Bicycle while you are in ABQ.

Awesome Albuquerque experience. Super friendly and helpful staff. Thank you!

A mom and pop store that is just out of this world with customer service.Stopped in on a whim to get some information and was overwhelmed with generous help!Josh Arnold not only gave us information but also tightened my handlebars as he saw they were loose. Then invited us on one of their tours

We took the Historic River Bike Tour, and it was one of the highlights of our trip to Albuquerque! Our tour guide, Josh, was super friendly and knowledgeable about the area. Riding along the Rio Grande was so cool!! I’d recommend this tour to anyone looking for an engaging and enjoyable way to experience Albuquerque.

We had a great time on the Spirit of ABQ tour. Saw a lot that we wouldn’t have gotten to if not for being on bike. Definitely recommend

We took the Historic River Bike Tour, and it was one of our absolute favorite experiences during our trip to Albuquerque. Setting up the tour and getting a bike rented was extremely easy and quick, and the staff was really helpful in getting us set up with a comfortable bike. The tour departed from a very convenient location in Old Town right on schedule!Our tour guide Josh was EXCELLENT! He was very friendly and knowledgeable about Albuquerque history and architecture and did a perfect job at helping us feel safe navigating the brief road sections of the tour. A tour by bike was the perfect way to experience the Rio Grande and the Bosque!

This is a beautiful little bike shop in a historic building on a quiet side road. I rented a cruiser here to ride along the river, and the staff were extremely helpful and provided all sorts of suggestions for my ride. This is the kind of local shop that makes you love the ride even more and feel like you are part of the community.

Great experience all-around! Highly recommended. Knows the area extremely well. Very helpful. Will use again in the future.

Routes is the best! I recently had a friend visiting ABQ for the weekend and we signed up for the Routes Biking Bad Tour. Not only is the Routes staff always friendly, responsive, and accommodating, but their tours are SO fun, and this one was no different. Our tour guide this time was Josh, who happens to be one of Routes awesome owners. He was fantastic! We learned a ton of fun facts about Breaking Bad and also about Albuquerque itself. Whether youre a native to Albuquerque or just in town for a visit, Routes offers some of the best ways to explore the city!

My family of four purchased the Private Flavors of Albuquerque Tour with Routes Bicycle Tours and Rentals of NM. Brad Frye was our tour guide for the day. Upon entering the store, we were greeted with a smile and great conversation. He was happily waiting for our arrival. He immediately fitted us for our bikes and helmets and we were on our way around town. The schedule and reservations were well-organized throughout the trip. Brad gladly took family photos for us throughout the trip and really provided details of the foods and spices at the various restaurants. We biked over the Rio Grande and various other fun locations. We shared candid conversations over various topics getting to know each others backgrounds , and lifes experiences. It was such a joy and so refreshing to talk with Brad ....even our kids (13 and 12 yrs.old) loved it and didnt want the tour to come to an end. If we are ever back in Albuquerque, we will definitely request Brad for our tour guide.This business establishment is great!!! I would highly recommend the purchase of bike tours from this company if in the area.Brad....give us a holla if you are ever in the Houston, TX area. Much love from the hot, humid Houston. Hope you remember us!!!

The costumer service was amazing. We had the best experience on our ride. 10/10 will be coming back next time!

Great biking routes in ABQ. And a great bike store. Especially enjoyed the tandem bike.

My wife and I rented bicycles from Routes and it was a great experience. The guy at the front desk (I forgot his name) was super helpful, he made the rental incredibly easy. Being locals, this was the first time using a rental shop and we were surprised to learn how much we don’t know about the bike trails. He gave us the rundown on the bosque trail which I highly recommend. The shop is centrally located relative to the bosque trail. He gave us a map and gave us all the sightseeing spots including the best lookouts, places with restrooms, and little tidbits of info that made the ride that much more fun. Highly recommended and amazing customer service!

Thanks for a great day on the bikes!

Routes bicycles did a fantastic job with our group that went on a bicycle wine tour from downtown Albuquerque to a lovely winery, along the river, through a park, and then back into downtown. I highly recommend it as a way to spend an afternoon OUTDOORS being active, seeing the sights, and feeling safe. They provided everything, including helmets, waters, and bikes. and worked with us in advance on a fun itinerary that was customizable for our groups activity level. We had an AMAZING time and Brad Frye was the best. Highly recommend this bike shop and their employees.

Routes has the best staff. Competent, friendly, reliable. Josh, the owner,is awesome.

Our bike tour was awesome! Our guide Brad was informative and supported 👍🏽.The bikes/helmets were good and the trail awesome. They even gave out mini hand sanitizer and we traveled with covid 19 protocols. Cant wait to come back on covid has been conquered!

Routes fixed up my bike after a bad spill, replacing the fork and other things. Reasonably priced and way quicker than I had anticipated. Also threw in an upgrade for free.I will return in the future and recommend them!

Excellent experience. Excellent staff. Excellent equipment.

Great but hot

Routes is an amazing business. Great bikes to rent and wonderful maintenance services. Havent tried their bike tours but the people on the tours smile a lot.

I traveled to NM without a bike and rented one from Routes. They put my pedals on it for me for free. They showed me maps of good rides around ABQ and Santa Fe. Super knowledgeable, super helpful, and really nice. Rent a bike from them.

Wonderful experience! Totally recommend.Had a great time. Thanks Brad! He was extremely helpful and knowledgeable!! We called to give him a heads up when our hour was almost up and he told us to take our time, enjoy and didnt charge us extra!Thank you for helping us have a safe and peaceful time biking!!

These people are amazing! My girlfriend and I have rented tandem bikes from them twice now and each time they have been courteous, helpful, and overall amazing. Their prices are excellent and they provide everything you will need for a bike ride. Their bikes are kept in excellent shape by their professional staff making your bike ride even more worry free! The entire staff are some of the most polite people I have ever met. 10/10 would tandem bike again.

I got a flat while riding close to the shop. The owner not only graciously took time out of his day to help me out by fixing my flight but also took the time to share good bike routes and share a city bike route map. Can’t recommend this store high enough!

Great bike, great price, very helpful service, nice map. Easy access to lovely bike trails. Pretty much perfect. Thanks!

Took the basic morning tour with a great guide by the name of Dan. The ride was pretty much a private tour with gave us time to see the sites and enjoy the morning. The equipment was well maintained even though it was during balloon fest. Got a bottle of water with our ride and they worked to try and accommodate the bike fit to the persons size. Would recommend this ride and business.

Good people, an enjoyable experience

These folks are great! I take all my carts and bikes here for sliming. They do a great job and actually know how to it. Prices are surprisingly reasonable considering the location.

What a cool idea! Even though I live in Albuquerque, my friends and I took their daily bike tour which covered old town, downtown and the river trail. We had so much fun and the tour guide was excellent (we rode with Josh)! the tour was full of knowledge and humor - I learned things I never knew about the city. The tour was about 2 hours with a restroom stop. We were told there are special tours each month (wine tour? YES!) and even a haunted tour. Super friendly staff and a cute store - we will be back!

Rented 3 mountain bikes from them a few months ago. They have great prices and gave us maps and everything we needed to ride the foothills. Very friendly and welcoming staff. I also scheduled to rent a bike for this coming weekend for my girlfriend. I ended up borrowing my neighbors bike for her. I called routes and asked to cancel and the friendly employee even waved the $5 cancellation fee because I gave him a few days notice.This is how all businesses should be ran.

Great folks, good price, great bikes! Got in to town and wanted to rent a bike to ride for a couple of days. Their location and proximity to good biking areas and trails was perfect. Heather set me up, and gave me ideas of where to ride. I rented a Cannondale road bike, perfect condition. You cant go wrong, and Ill be back when Im in town again. Thanks!

Great place to rent if you arent into mountain biking. I asked for a full suspension and they showed be a bike that maybe had 50mm of travel on the front and cheap coil suspension in the back.I would probably rent a road bike or hybrid there but if you want to rent a decent mountain bike go a few blocks away to the Bikesmith

This shop rents the best snowshoes! Much better than the national sports chains! And the service is stellar!

We walked around for an hour looking for it only to find an empty parking lot.

Super nice staffer and very fair rental rates for the age/condition of the bikes, which functioned just fine on our 17-mile ride on the Paseo del Bosque. This would have been a 5-star review if the free helmets had not been incredibly grotesque. I almost went without, but since we would be on unfamiliar terrain, I tamped down my disgust and put it on. Suggestion to RBT: Helmets CAN be washed, especially the straps! We were also given a really great map, which the staffer marked with places to refill water bottles, so we left two large bottles of water in the car. However, caution: None of those places are easily accessed for drinking water. The most promising place, a large trailhead, had a nice bathroom but NO place to get drinking water?!? Whut? The brewery he highlighted on the map, which we held out hope for on a water refill, didnt open until noon. (We got to that point around 11.) Our daughter then went a half-mile off trail to a Sprouts to buy more water while mom & dad waited on the trail. Otherwise, a good experience overall!

They rent bikes so you could do your own little tours. They also do bicycle tours. Or if you needed you bicycle fixed they do repairs as well.

Routes Rentals is the best bike rental in ABQ! The staff goes out of their way to help you understand the route you want. They also take extra time to make sure you are comfortable on your bike and feel safe.

Super nice staff and a great tour for a reasonable price!! Thanks Nico for my birthday ride! Loved the lavender farm ,the skoockie and especially the singing of Las Mañanitas. Priceless!

They were extremely helpful especially with all of our numerous request.

Very friendly staff and high-quality bikes. We rented two bikes to do the Parqueo del Bosque trail and the guy at the bike shop was super friendly and suggested all sorts of stops along the way. The bikes are really great and are very well maintained. $20 for four hours per person, pretty good deal!

They just fixed my cannondale bad boy hybrid. They went above and beyondt o get me back on the road.These guys are great, affordable and customer centric. I will use routes from now on, and if I see any of them at the pub pints are on me.

Way more than rentals, this is a full service bike store and dealer for Cannondale and GT bikes. Prices here are very competative, and they do repairs, service and even quick fixes.

Started with phone call response to my online reservation enquiry for a peformance road bike. Discussed options and offered maps and tool kit, helmet. Didnt need the extras as I came prepared. However I forgot my Garmin attachment and Josh did a great job of zip tieing and rubber banding it to the stem. 24 hours for a great a price, including fit and pedals. thanks, see you again.

Rented snow shoe gear from them. It was cheap, easy, and exactly what we wanted.

Great staff and very helpful.

Great service and prices

I appreciate the service!

Amazing and knowledgeable staff!

Great road bikes!

Excellent service

Anazing