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Big Lots
1892 Central Ave, Albany, NY 12205, United States
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Big Lots
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Ar
Review №1

This biglots location is neat and well organized. They have a good selection and prices are very reasonable. If you shop here I recommend signing up for their rewards so you can have coupons emailed. The savings thru that is very well worth it!

as
Review №2

You can thank the female employee that was working 2/19/21 5:00pm at the register for making you lose out on a sale for over $700 because your store does not sell pens nor could she spare me one when asked. The reply I got was “ the owner buys office supplies at the dollar store.” That was some amazing customer service I tell ya! I am no longer going the purchase the ashford gazebo I was contemplating. You have lost my business for good.

gr
Review №3

A fun little store with a little bit of everything. They have odds and ends that you might not find in other stores and they have some furniture that is worth a look.

Ma
Review №4

I really like that store 2nd time there n the staff is so helpful and knowledgeable

ma
Review №5

Done with big lots. I went in for a few bags of discount Halloween candy none of which rang up correctly. I went back in and spent way too much time waiting for them to figure out a simple return and repurchase and they actually wanted to argue that 2 of the bags of candy werent half price! This was late in the afternoon so I guess they were charging full price all day. Check your receipts!😠

Ho
Review №6

A lot to choose from very organized , neat clean. plenty of room for somebody whos in a wheelchair to get through the aisles. Well organized and pleasant greeting when I came into the door from a sales staff

Ja
Review №7

The best big lots Ive ever been to

Li
Review №8

I called Big Lots to see if they had a particular item. Long story short, I ended up on hold and bounced around between 2 people. One of those people was friendly, professional, and helpful. The other was not and purposely hung up on me, even though I was actually cordial. The next day, I went in to make my purchase. While there, I ran into the store manager. While we were talking (hes super friendly), that phone situation came up. He listened to me and said he would make sure it was taken care of. He was going to pass on the compliment I had for the one woman and deal with the other ones unprofessional behavior. Five stars, because I felt that all but the one person I dealt with, were great. Friendly and professional. They had what I needed and even pointed out a sale connected to that item.

Ma
Review №9

This place is terrible. Waited for almost 10 minutes in furniture for help to buy a bed with my husband while the employee finished helping another customer and when she left he still did not acknowledge us at all instead he started talking to another employee and acted like we weren’t even there. Finally deciding to leave and buy a bed from somewhere else I stopped in the bathroom where the toilet seat is literally so close to the stall wall that you are up against the wall when using it... on my way out something caught my eye I wanted to buy so I went to the register where there was no employees in sight. Waited for a few minutes when the store phone started ringing. Took about 2 minutes of the phone ringing before an employee walked up to answer it. When he was finished he called for a store employee named zack for “customer assistance” then walked away. Zack never came. Again the phone rang, this was almost 5 minutes now my husband and I plus another customer that was there before us had been sitting at the check out register waiting for someone to help us. The phone rang a second time and the same employee walks over to answer it. When he’s done he again starts to walk away without any acknowledgement to any of us and so I asked him if anyone worked there and he rudely responds saying “you saw me walking back and fourth why wouldn’t you ask me for help?” I said “I’m sitting in line at the register waiting to be cashed out why do I need to ask for anyone to do their job?” He continued to argue with me and get rude and when me and my husband walked outside he followed us and continued to argue and kept getting close to my husband like he was trying to hit him. I have photos of this employee. I instantly took my phone out because he made me feel unsafe the way he followed us out the door. This big lots location should be ashamed of themselves. I’ve never had a bad experience at a big lots anywhere until today. I originally walked in there planning on dropping $600-$700 on a bed and I walked out empty handed because their staff was completely unprofessional and rude.

Ge
Review №10

Good store. Custermer friendly

Ck
Review №11

This biglots has a few employees that are unfamiliar with discounts and are a bit rude. Using military discount here is a bother to some of the employees. One employee said they only offer this discount for veterans day when in store the PA system announced it would be 10% all year round.... hopefully someone can set this straight and tell employees to be nicer to their customers. At this point I dont like going to this biglots... 3 times Ive had employees that werent super nice

Ky
Review №12

I can always find what I need in there

be
Review №13

Great prices. Can find things youve been searching for.

Ch
Review №14

Nice spot to grab some needed things in the clutch. Just get there early when stock runs out it out

Ma
Review №15

Cashier who checked me and my granddaughter out today was awesome great personality very personable great customer service skills i will return again i never go into this store but what i experienced tonight i will definitely i wish i could remember cashier name she was the one on central ave colonie next to price chopper this was friday night around 6pm

Ma
Review №16

Great selection of furniture and other products carried here. I will return. Big Lots is one of my favorite stores to shop for quality bargains at good prices.

kr
Review №17

I went there to finance a couch and the ladies that work in that department are some of the rudest people I have ever come across. They treated me like I was beneath them. Needless to say they didnt have the couch I wanted so I had to come back in a week. Well a week later comes and I go back. No one was in furniture so I paged for help. They walked right by me and ignored me. I waited 30 minutes then paged again. Only to be treated rude once again. I will never go to the big lots in clifton park again.

Ka
Review №18

Furniture staff was very helpful. He loaded my items with me. Will definitely be back!!

ME
Review №19

Not alot of gift ideas. Dissapointed

Ph
Review №20

I went in for 2 things and a little more thank $200. Later I walked out with a cart full of things. The staff was sweet helpful and kind.

Ne
Review №21

I love this place

Ra
Review №22

Great value

K
Review №23

Tried to do a simple exchange with my receipt and a item of equal price. Unfortunately the lady who was the cashier took forever to process the transaction, looked completely confused and refunded the money to my credit card instead of doing an even exchange... So now Ill have to wait for the money to be refunded before I can purchase the item I actually wanted. Ill just go to fivebelow and pay a lot less for a better product.

Sh
Review №24

I love the store; I always have, but the cashier on this visit was less than. She didnt seem interested in taking care of me. I didnt feel good and I just wanted to get out of there.

Ju
Review №25

Well organized store. Great prices on sheets. Found all we were looking for for my sons apartment! And, at good prices. Connie the cashier was lovely.

Di
Review №26

So happy the management here was enforcing mask policy. They had toilet paper and had disinfectant for carts.

Ci
Review №27

Fifteen percent off

De
Review №28

I needed a crib mattress and you dont have them so I walked out with nothing

Ma
Review №29

I love the Big Lots, its my favorite discount shopping spot!!!

ni
Review №30

Love big lots. Got our bed. And armour fron here at an amazing price.

Bi
Review №31

This store combines deals and closeouts on unique products throughout the store. Usually the food items are dated fresh but look before loading your cart.

Ja
Review №32

We are going on a camping trip we stopped in because big lots has good price nice people and helpful people I got an air mattress got stuff to do smores this store is next to Price chopper on Central Ave and 155 in colonie ny I just started their point system I like it I highly recommend to store so I give 49 stars +1 being patient

Yo
Review №33

Love there prices

Ca
Review №34

Great store. Always stocked, staff very kind and helpful!

Ri
Review №35

Staff are very helpful.

Li
Review №36

For Something BIG or Small - In Your Home or Outside!! Even Food - Snacks -Drinks and some Awesome Dried Foods thats Made Or Tastes Great, Doesnt Cost an Amr or Leg 😊 Big Lots Has Always been a Great Place Just as Good IF Not Better then Some of the Higher End Stores!!💛💚😍

Pa
Review №37

Had exactly what I was looking for at a very good price

Me
Review №38

Very nice place to shop, I enjoy myself shopping there today November 10, 2019

Ja
Review №39

Good store to find bargains on merchandise you wouldnt see anywhere else. At Big Lots, you can save on products for the home or office.

C
Review №40

Well stocked and clean. Good service

Br
Review №41

Friendly service. Fair prices. Decent quality.

Do
Review №42

Very well organized nice staff

Li
Review №43

Great prices always coming out with net things

An
Review №44

Clean store. Polite staff.

Da
Review №45

Been shopping here for years and never left without buying numerous items. Very disappointed in stock on hand.

RI
Review №46

Love friends and family days! Great furniture for families 👍

An
Review №47

Is great to shop u I find what i love and enjoy shopping here! The price is great. I recommend my whole family

DP
Review №48

Bare essentials nothing there really except cheap pillows :P

Jo
Review №49

I dont blame the store, but the location... Because this carries over to all of the neighboring venues as well: For some reason the local standards of the average patrons of this strip-mall are not set very high.

Aq
Review №50

Wasnt what I expected, hoping it was just that location...update I got the app 🤣

Ka
Review №51

Loved the prices, affordable products and decent quality of items purchased.

Ro
Review №52

Its really a great store a lot of variety but they need to either expand it or clean it up or both expand and clean the store up a little bit make it more presentable

A.
Review №53

Saw people without make. Smh. No enforcement from store

Au
Review №54

It was great I loved it, also they helped me with everything

Gi
Review №55

Lots of great deals. Handy place for little household items and you never know what youll find on sale!

Re
Review №56

I like Big Lots because sometimes you can find great prices.

An
Review №57

The selection is moderate but good. Staff are extremely helpful

Di
Review №58

Check here for great items at better prices.

Gr
Review №59

Picked up my furniture and also grabbed some mug cakes love the prices and great staff

Cr
Review №60

Seemed like a nice place. We were just killing time while our laundry washed next door. Friendly staff, clean store.

da
Review №61

Great place to find a decent deal on items

He
Review №62

Littke bit of everything .reasonably priced!!

Li
Review №63

Variety of things at a reasonable price!

An
Review №64

Good bargins. Nice displays. Clean. Friendly associates.

je
Review №65

Has good deals on occasion. Customer service is good.

Ar
Review №66

Worth a visit for sure.

An
Review №67

I ove big lot i enjot buying what I want. Price is just right. Great thing 2 choice

mz
Review №68

They have a lil bit of everything.. good pricing

Se
Review №69

Nice store and staff very professional

Fa
Review №70

No customer service.. hard to find someone. But great product

Ba
Review №71

Big Lots have fantastic deals . You get a lot for your money.

Al
Review №72

Great prices if they have what youre looking for.

Si
Review №73

Always enjoying to shop here.

An
Review №74

Could find everything easily. Salespeople were friendly.

Al
Review №75

I was just looking around but it has good stuff

Sa
Review №76

My favorite big lots so far, very organized!

Ja
Review №77

Good selection excellent customer service

jo
Review №78

Love Big Lots always find things cheap

en
Review №79

Not so cheap for holiday stuff. Markup months stuff must be a about 3 times.

Su
Review №80

I always find great deals!!

An
Review №81

A large store similar to wal-mart, but more crammed. I did find a very nice and high-quality-looking tv stand, but they didnt seem to have most of the furniture in stock, I was forced to buy the floor model. The floor model, of course, was a little beaten up, but it was worth it, given a greatly discounted price. The employees seemed very slow at helping us, but it was nice of them to help us load the heavy floor model into the car. Overall, great discounted prices, but expect wal-mart atmosphere.

Ha
Review №82

Great deals

Da
Review №83

Empty store

ma
Review №84

Great place to pick up odds and ends

ka
Review №85

Love Big Lots.

Su
Review №86

Love to shop there lots of savings

Ev
Review №87

Always a good deal to be found!! Store is in a shady location tho!!

AM
Review №88

Hubbys favorite store.

Sa
Review №89

Hit or miss - definitely great prices on what they have, it just depends if youre looking for what they have

KB
Review №90

Favorite store!

St
Review №91

Not bad. Lousy selection

De
Review №92

In and out but still found buys

Ch
Review №93

Cleanly! Good deals! Friendly staff!

Ar
Review №94

Has good deals

D
Review №95

Dispointed in the stock of coffee pods there. Price has gone up too.

Ka
Review №96

Lots of different items at a discount. Good products!!

Ch
Review №97

Good prices on cheap stuff

Ja
Review №98

I was there to get pretzels for a young man who has disability

Ja
Review №99

Great bargains.

Bi
Review №100

Employees helpful and polite

Information
74 Photos
100 Comments
4 Rating
  • Address:1892 Central Ave, Albany, NY 12205, United States
  • Site:https://local.biglots.com/ny/albany/1264?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 518-452-9843
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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