Excellent, knowledgeable sales staff, reasonable prices, fast & easy financing process. Loving my new 2022 Hyundai Santa Cruz so far!

I have been dealing with Lia Hyundai for several years now, we have purchased and leased throughout the years. I find the staff friendly and the service department very good. The staff has always been able to get us a good deal on our new vehicles. I have recommended Lia to family and friends who have also purchased from Lia Hyundai and have had a great experience.

Purchasing my new car went smooth until the manager told me that the warranty for the electronics is only 3 years which helped convince me to get an extended warranty (which I never did before). Once I got home and thought about how it didn’t make sense that a 5 year bumper to bumper didn’t cover the electronics. I called back and was still told by that manager that the electronics were only covered for 3 years. It’s only when I called Hyundai corporate did I receive the correct information which is that the electronics ARE covered under the 5 year 60k miles (except for the battery). I called Lia back and they said that they were always under the impression that it was 3 years and they would refund me the cost but it will take time. So either they don’t know their own products warranty or they just lied. I just want to make sure this doesn’t happen to anyone else and hopefully I’ll get my money back.

I agree with the posts I read about disgruntled/angry employees and management.Sales, service, and management are all in need of professional development as well as anger management.They have no problem losing customers. The owners should be concerned…My vehicle was recalled due to battery issues. Hyundai reimbursement was 100%, state taxes refunded 100%, Lia refuses to refund my extended warranties. Finance manager and general manager will not respond to any of my contacts post vehicle surrender.If not for this dealership, I’d be sitting in another Hyundai.

Brian Secord and Hyundai are amazing! We live over an hour away and they allowed us to bring our car in early since we needed to be out that way for another appointment and leave it there and then they even worked on it earlier , getting out transportation back to us asap. Always friendly and take care of the customer! Will stay loyal to them even if its far from home !!

This was by far the worst experience I have ever had with a dealership and purchasing a new car. Purchased a brand new Palisade at the beginning of June 2021 and didn’t receive my registration or plates for my vehicle until mid September. Temp plates expired 7/12/2021 and they told me to just keep driving the vehicle. I had to cancel my vacation because I wasn’t going to drive through multiple states with no valid plates or reg. When I told Haris this did they do anything. NOPE. They use a third party to process everything and blame them for the slow process and everything else for that matter. I spoke with multiple people at this dealership inquiring about updates on my registration and plates and they all promised to do something about it but never did and never called me back. I always had to initiate a follow up to see what the status of my vehicle was they never reached out to me first. This place and the people here are literally a joke. Worst experience ever!!!!! Save yourself the headache and joke and don’t ever go here.

I’m not sure how one can just price gouge people however he sees fit. What is a “market adjustment” fee, I asked? Answer was essentially since the vehicle is in high demand, we’re going to screw you. This has nothing to do with supply and demand just in case you wonder. Someone tried to get smart and use gas station examples. But he was technically lying if one had the time to dig a little deeper into his example. I’m not buying from them, but I just wanted to leave my two cents about my short experience. They use of words like “market adjustment”, which technically mean nothing! Example, a vehicle listed at MSRP of $37,900, ends up costing you $45,000. Keep in mind, you haven’t even began FINANCING TALKS or TAXES. This is nearly a 20% increase on top of the already marked up price from the manufacturer. Then you’re going to turn around and finance it at whatever interest rate they think you’re worth! Do your homework before buying boys and girls. But most of all, it is really a shame that these dealerships can do this mercilessly… pathetic!

Upsold me a Fuel System service. Totally unnecessary for my car or any car. Save yourself the $100 and tell these theives no. Trust nothing they say.

If I could give zero stars I would. Buy a car from Lia Hyundai? Sure! Great experience! Service a car at Lia Hyundai? Never again! I pulled in for my 8:45 appointment at 8:40. Service rep said he’d have me out in an hour. Over 2 hours later I had to approach the guy saying my keys had been on his desk for over a half hour and he got frustrated with me! Yeah, awful customer service!

Car in for 15,000 mile service. Greeted by Tim. Excellent communication and service. Car service done in 1/2 the expected time and washed nicely. Tim personally showed and directed me where to find a nearby food/place to eat.. Estimated cost of services was exact including tax and alignment with service.

My boyfriend just tried calling asking for a USED vehicle and the sales person says sorry we don’t really say anything but Hyundai’s doesn’t take down any info so we say alright I’ll go somewhere else, never heard of a dealership where they don’t sell used vehicles. Salesman didn’t take down ANY info to even attempt to follow up, even though he mentioned he bought his used impala there didn’t take down his name or anything lol sounded like he didn’t even want a sale.

Upon walking into the dealership, everyone was inviting, welcoming, checking in to make sure we are being helped and making sure a salesman was available to assist me. I have never had a car buying experience go as smooth and quick as my time at Lia. I had a great experience, even with hustle of all the workers tried their best to get everyone the assistance in the dealership that they needed in a timely manner. Thank you for everything Lia!!

I had a very positive experience when I recently purchased (leased) my new 2021 Tucson. I went in to trade in my 2016 Tucson and hopefully lower my monthly payments at the same time. I worked with Daniel and he was awesome! He worked his magic and helped me get into a brand new 2021 Tucson and with lower payments than I was paying for my 2016.Daniel explained the way leasing a vehicle would be a good fit for me due to my low mileage record. After listening to Daniel and weighing my options I decided to Lease instead of buying as it did make more sense.I left a very happy person with my new 2021 Tucson with a lower monthly payment than I was paying for my 2016. Thank you Daniel nd Lia Hyundai

I Waited for my car to be serviced was all done in a timely manner.Service advisor was always available if I had questions. And the rest staff are always pleasant to deal with. This was my third visitto Lia Hyundai Albany

This was truly the most pleasant experience. They are friendly, efficient, knowledgeable and straight forward. I walked out happy. Thank you Daniel Louer for you knowledge, care and for making this a pleasant experience.

Friendly, Courteous and treated me awesome especially after buying my car at a different dealership Need I say More.

Absolutely the best experience buying a car. The salesmen work with you to get into the car you want. This is my second car from Lia! I will keep bringing them my business and recommend them highly to everyone that’s shopping for a car. This is my second time dealing with Michael Reaulo, he is my go to guy. Thanks for your hard work Mike! 10/10 recommend the team at Lia Hyundai!

Best car buying experience I have ever had. (I still cant believe I am saying that.) No BS. Fair deal for them and myself. No back and forth nonsense. No hidden fees etc. They got it right the first time and did everything they said they would do. Desitin Baker is best. Great guy. Took care of everything.

Came in for oil change...I was actually late by an hour to my appointment they still took me in. And I couldnt believe the price 39 dollar for a oil change on a 8 cylinder..when all these jiffys wanted double...plus they checked out my car for issues while I was there and I got a free car wash. Awesome service.

Great service again. My Tucson needed an update from aservice bulletin. I arrived early, the work was done quickly andI had a nice breakfast at the Gateway diner. Only a 5 minute walkaway. Thanks to Mike Carpenter.

My daughter brought her car here to get a recall done and was offered to get the alignment checked for free. What no one mentioned to her was if it found to be dangerous or out of spec that they have to change it, nor did they mention how much that would cost her. She was not prepared to spend an extra $150 for that alignment and felt like she was taken advantage of for not having known about these things.I understand that there are safety issues that cant get left alone once spotted, but not mentioning to her about the need to repair and how much it would cost her is a scam. Please avoid doing this to customers that put their cars and trust in your hands, especially when theyre just kids. We wont be coming here again.

Worst dealership ever! Almost 3 months with a new Palisade and still don’t have plates yet. They use this third party vehicle registration company that is incompetent. And when you combine that with the incompetence and lack of communication of Lia Hyundai you have yourself the biggest cluster f$&k ever. I highly do not recommend buying a car here. No one should have to chase a dealer down after spending over 50k. From the GM down, they are the worst!

I had a great experience with Lia Hyundai Albany purchasing a Hyundai Palisade. I called and spoke with Michael DiCocco about a vehicle I was interested in buying. Michael was able to locate the Moonlight Cloud with beige interior that I wanted. We completed most of the deal over the phone. I gave a deposit and Michael had the car a few days later. He was excellent and very helpful. We drove to Albany in a rental car and a nice gentleman from Lia picked us up at Enterprise. After arriving at the dealership, James Sadlemire completed the sale. James did everything in a timely manner and it was the smoothest car buying experience I have ever had! I would definitely recommend Michael and James at Lia Hyundai. It was worth the 2 hour drive since my local dealership was unable to get me the car I wanted. Very happy with this experience and the Palisade is so nice!

I have worked with numerous dealers over numerous cars over many years. I cannot fathom the distance in my overall experience between Lia Hyundai and anyone else I ever dealt with. Buying the car was a great experience; we ended up getting EXACTLY the car we wanted with EXACTLY the options we wanted at a great no hassle price and incredibly personal service. We just had the first service appointment and that was equal to the buying experience.I am usually a hard judge for both the buying experience and the servicing but Lia is lights out on both. I would give that dealership more than 5 stars if I could!

My car was towed here almost a month ago i keep being told itll be dine by the end of the week. As i understand you guys are busy it doesnt take a month to fix my car. I have already begged them to have it done within the first three weeks it was there or Id lose my job. Shocker they didnt care 😐 i also have special needs children who obviously need to make there appointments. I have asked for a loaner and asked to speak to a manager not once or twice but 3 times and i left messages for a call back and of course no answer. Only reason Im giving them a 2 star is because they are replacing the engine for free which they wouldnt of had to if they installed it right the first time. Also brian has the worst anger issues i swear.

Had a firm idea as to wanting a SUV at a firm price (under $300/mo.lease) ). Salesman, Daniel Louer, immediately filled the bill with a Tucson at $249 down and $249/mo.. Great car at a great price, and no nonsense, as I had come to expect from car dealers in my 50 years of dealing with them. We had a deal in 1/2 hour and that included a test drive. My kind of dealer and salesman...No baloney....no dance....just an honest straight forward deal. Recommend you see Daniel at Lia Hyundai if you want a great car buying experience.

Went for inspection and oil change. Everyone there was very courteous and helpful. It was almost a 2 hour wait but really wasnt bad.

Thank you Desitin Baker for pairing me with my new 2022 Sonata!! I love, love, love it!!! The power heated seating, leather trim, headlights that provide better view at night, push button ignition, keyless entry with sensor large trunk and remote starter are just a few reasons this is my 4th Sonata!! You, staff and service technicians are courteous, patient, accommodating and always responsive!! Thanks again, Desitin!Nellie Perez Wiz

Service Advisor Kim G. was wonderful. Cashier was less so. Fortunately I wasnt in a hurry.

Went in just looking. Every one i spoke with was friendly, not hovering or pushy. Michael Reaulo was amazing. He helped me get everything i asked for on my trade in. I believe he provided every great offer up front. It was easy to decide to buy anew car with Lia Hyundai. I love my new car. I love the people i worked with. I would definitely refer family and friends there.

Great customer service, very friendly and helpful, my car works great and not only was low cost to fix I had more things I needed done but couldnt afford to do so they alerted me to their payment plan. Thank U Lia Hyundai , I will be recommending this dealership to everyone.

Enjoyed working with Desitin Baker at Albany Lia Hyundai. He went above and beyond to work an excellent deal with my trade in Accent for a new 2021 Kona. Hats off to Jessica in the finance department who is a whiz with the financial part of the deals. I will be loyal to this dealership in the future.

On 08/9/21 I contacted Lia thru internet sales and spoke with Lynn on a 2022 Tucson Limited. We made arrangements to look at the vehicle that afternoon. I arrived and Lynn introduced me to Jordan who was fantastic. She showed me many of the features of the vehicle, I told her to contact me when she had the right one in. On 8.10.21 I took my spouse back and showed them the vehicle. It had everything we wanted but we were going to wait a bit. After leaving the to do other shopping Lynn called and inquired if we were truly interested and if so we should stop back. When we arrived back Ralph Simeone took care of me. He was a true professional no sales pressure. We discussed price and trade in values. He came back with both excellent sales price and a great trade in price. A few moments of paperwork and I went and had aa late lunch. When I arrived back Ralph had all the paperwork completed and the vehicle was detailed. This was the far best purchase of a new car that I have ever had. Lia, should be proud of Ralph, Lynn and Jordan for making a customer fell good on a sale. Thank You

Poor sales manager who couldnt explain how and why his prices where higher than any number of online price calculators. Do your own research before trusting anything they hand you.

Ron Draves assisted me with service on my car yesterday and the work was completed in a timely fashion . In addition, my vehicle was returned with protective plastic on the steering wheel and the remotes were carefully placed in a plastic bag. Ron communicated well with me and was courteous and efficient throughout the process. Disinfecting and cleansing also took place regularly in the customer waiting area and I felt very safe there.

Communication was promising online… set up a 5:30 appointment for a test drive only to find the place closed with no one in sight…. Never got that test drive.

Jessica Bellon in the finance department is fantastic! Ive purchased several cars over the years, but shes got the paperwork down pat. Everything in order. She really knows her job and does it well. It was a pleasure doing business with her.

I went in to Lia to test drive a vehicle I was potentially interested in purchasing. This was the first time I was looking at a brand that wasnt a Toyota in 15 years and also looking at a car that wasnt just a base model. When I first went in Jordan Vanauken assisted me with getting a vehicle for me to test drive. He was super pleasant and not pushy at all. I stated I had an appointment at another dealership. I did not have the best experience at this other dealership. I loved the 2021 Hyundai Elantra when I test drove it and had such a pleasant experience that I returned on Wednesday to start the purchasing process. I worked with Michael Reaulo who was extremely helpful and kind. I arrived later in the evening on Wednesday so we didnt have time to finish all the paperwork so I said I could return the next day after work. Mike stated he would have everything ready to go for me. I decided to go during my lunch break and gave a call, Mike said he could get me in at 130 to meet with Jessica. When I arrived Mike got me right in and as I was signing paperwork, Mike got my license plates on the car and processed my payments. I was in and out in about 30 minutes and back to work all during my lunch break. It was one of the quickest and easiest car purchases Ive done so far. I never felt pressured and the interactions never felt like it was just a transaction. Everybody I dealt with was personable, especially Mike. I would definitely recommend Lia Hyundai!

Had a great experience buying my new 2021 Sante fe from Lia. Desitin Baker was an awesome salesman, he did not pressure us in any way at all. I will definitely go to Lia again to buy another new vehicle if I need one. I also want to thank Harris Bhatti as well to make this the best car buying experience I have ever had.

I have been looking for a Santa Cruz for a while now. I continue to get emails from Hyundai looking to set up appointments. Every time I go to look at them they are not in stock even though I am assured that they have them when I am contacted... Waste of my time.

Couldnt ask for a nicer salesman than Desitin Baker. He spent all the time we needed to make an informed decision, test drove a couple of cars, answered all our questions and never pressured us. I will deal with Desitin when I get my next LIA car. JJG

Superb service! The dealer I worked with, Jordan Vanauken, helped me pick out an awesome 2020 Sonata Hybrid at a very reasonable price. I had never purchased a new vehicle before, and Jordan assisted me with everything from getting an insurance quote to using the technology in the car that I was unfamiliar with. Overall, I had a great experience and I love my new car!

Im impressed with the professional yet caring attitude I experienced this week while purchasing a car. All my needs were met without any deception or overselling. Jim and Jessica, I appreciate you.

Ive been dealing with Lia Hyundai for over 10 years. Yesterday was the first time I dealt with Mike Carpenter. He was very kind, courteous, and helpful. I came in for an State inspection, but had a few bad filters. Mike was patient with explaining the filter situation, and was able to show me one of them. Him being so pleasant made it a little easier to spend more than Id anticipated.

Sub par the work will get done you just have to wait for it. Bring a charger for your phone you may need it

I visited there for a recall service.Thomas helped me very kindly.The waiting lounge was clean and was equipped with amenities such as wifi, distilled water, and coffee.It was a pleasant time.

Lia Hyundai is a great dealership. Everyone is very nice and so helpful. They take steps to insure you are happy and well taken care of. They practice safe Covid measures.

If you go to Lia Hyundai, make your appointment with Desitin Baker! He was real with me from the get go, knew what I had, what I wanted, and really went to bat to get me EVERYTHING, and for over $100 LESS per month than ANY OF THE OTHER Hyundai dealerships that I contacted in/and around the capital region. I LOVE MY NEW PALISADE! They have a lifetime customer in me.

Worst experience Ive ever had with a dealership. I left Honda after being a loyal customer for years, excited to try out the 2020 Hyundai Kona. I purchased the vehicle back in July of 2020 & have had nothing but problems with the vehicle. Whats worse than the vehicles issues is this dealership. I had the car towed multiple times, ran out of oil 4x in the matter or 8k miles, have stalled on the highway, and have had my engine completely shut off. This car has made me feel unsafe which I communicated with the dealership, and all they could do is put me on an oil consumption test. A month ago the car had an engine warning come on yet again, so I dropped it back off at Lia. I spoke with a service team member and he stated that the motor needed to be replaced at 8k miles. I then spoke with the general manager Chris, who laughed at me when I told him what I was told and said I was wrong, they were replacing a valve and putting it back on an oil consumption test. After all the back and forth with no real answer, I got into contact with Consumer Affairs to pursue filing the lemon law. During this time, Lia Hyundai could not provide me with a loaner vehicle. I had to get into contact with management, leave work early yet again for this disaster of a car, get a rental from a different dealership, TAKE OFF MORE TIME FROM WORK to return that rental to finally get a loaner out of Lia, and they continue to bill me for a car I have not had. I just spoke with my Lemon Law representative out of consumer affairs - he is the one who told me that this engine is now on back order... not even the dealership told me! I was told the latest Id have my car back is the second week of April. Avoid this dealership at all costs, my biggest regret was coming here. The lack of service, communication, and productivity here is disgusting.

Sales Consultant Daniel Louer made the sale very easy. His personality, professionalism, and knowledge of the vehicle encouraged me to purchase the Hyundai Kona . When we picked up the Kona the next day Daniel explained all the details and options of the car.

My husband and I went in to look at a flyer they had sent to us. We liked a 2020 Tuscan , but then they werent holding up their end of the deal. It was said to us let me see where the flyer said that and a bunch of double talk We walked out.That particular manager on that day, not only caused them a deal, but we will find a different dealership after leasing 3 cars there.

Through the past 15 years I have found the service staff at Lia Hyundai to be very knowledgeable and courteous. They always take time to explain any thing needed to be taken care of.

I have worked with Brian Secord many times now and only go to him for my Lia Hyundai experience. He is knowledgeable, helpful, and I have never had a bad experience with him. He is always prompt and willing to work with you. I highly recommend him to anyone looking to go to Lia Hyundai.

Wonderful experience Jim was an awesome salesman and the transaction was stress free and fast

Brian Secord as always was very friendly and helpful, he made sure that my car got in and out fast.

I went to Lia Hyundai to test drive a Hyundai Kona. After driving, I asked the salesman, Jim, if I could put a hold deposit on the car while sorting out financing with my bank. He confirmed and we did a $500 hold deposit. I decided the next day not to go through with the car. My husband and I have called at least five times in the past three weeks and have gotten nowhere with getting this refund. At this rate, I am going to have to dispute it with my credit card company. They have taken my credit card information multiple times and still no refund. This has definitely ruined any likelihood that I would return to this dealership. Please issue my refund so I can be done with this. My husband also had a very unpleasant call with one employee, Lynne. She was incredibly rude to him.EDITED TO ADD: The dealership has finally refunded me (all it took was leaving this review apparently), but only after the general manager felt the need to threaten us with corporate attorneys. Not sure why that was needed given all we were asking for was a refund we shouldve gotten three weeks ago. Glad to be done dealing with this dealership.

Frank was very courteous and responded expeditiously to any of my needs! I highly recommend this dealership for work on your vehicle, you’ll be treated with respect and not ripped off like some dealers do, they only recommend work that is absolutely necessary! The only issue I had was that I had to come back because NONE OF MY PARTS WERE IN STOCK, NONE OF THEM!!!!

Two bad experience1. On their website they says, they can compare price from other dealer since I visited this place earlier I thought if they are comparing price I should continue with them. I called them they said ok they can compare price when visited dealership they refused to compare. If they can not compare they should remove from website or at least should have declined when i called.I showed them price from nearby dealership.2. They recommended transmission services for my issue, after service It worsen the issue.. I called them and they said they can take look for no cost.. i visited and then They asked me to pay for 135$ to take a look where I already spent 259$ on their recommendation that should resolve the problem. Basically they asking to pay more and more every time I visit.Also, from last visit they told me its 65$ for diagnosis services when brought that up one guy said it could be between 65-135$ and other guy said no its 135$. So both were talking differently that was so frustrating.I also understand recommendation does not mean it will fix issue but when person is spending lot of money they should advice and behave in professional mannerBe aware. They are not professional at all. I had better experience with local garage dealer then this place.After this bad review, manager called me and told me they can look again for free and at appointment their obvious answer was i need to change transmission and they estimated around 2200$. I went to local auto transmission repair shop they found something wrong with torque clutch converter and they fixed it. So I still wonder why this dealership said transmission needs to be replaced. Also, axle was leaking and after going to this place for 2-3 times for different services they never observed axle is leaking which Midas and Fucillo hyundai told me at first visit. Very bad experience with this place.

I went in for a yearly vehicle inspection and they found a problem with my tie rod.My service advisor Frank Goergen gave me a price and how much time it was going to take..Frank was very courteous, thorough andProfessional..I would highly recommend Lia Hyundai..

Brian Secord was great. We needed an annual inspection. The service was done timely and professionally. Thank you.

They are very helpful. I love my new Kona.

Great Service.Tim was polite and friendly. He went above and beyond.!Thanks!

My experience at Lia Hyundai Albany was Great!!! This was my first time buying a car and Daniel Louer was very professional, patient and friendly. He made the whole process of buying a car a wonderful experience!!! Lia Hyundai Albany also found a better loan for me with lower interest compared to what SEFCU was offering me which was very surprising to me and impressive.

I found Mike Carpenter to be very professional and courteous during my recent inspection appointment. He discussed the procedure very clearly and recommended an oil change as well. I am very satisfied with Mikes performance of his duties and with Lia Hyundai as a whole.

We went to a buy car ,the manager over there was very bad customer service.

Best car buying experience ever! These guys are amazing!

Mike Carpenter was great. This was our first time here for service and he explained everything to us.

I had an oil change and tire rotation at Lia Hyundai on 3.24.21. Brian Secord was the service person in charge of my visit. The service was done promptly as promised and Mr. Secord handled things in a professional and courteous manner, as usual!

Friendly staff, great service.

I am satisfied with the purchase of my new car. I was not able to get information on Using the dashboard and different things. I really wasnt given any information about anything whats the purchase was done. I want to know if I could go for a free car wash and the dealer said he did not know!This is my 1st rental and I dont know what I will do when its time to turn it in.Jen. C.

I cannot recommend Lia Hyundai to anyone. The sales manager was untruthful with me, and has not responded to several phone calls I have placed since my vehicle purchase. One of the worst car-buying experiences I have ever had. Stay away!

Always courteous, professional and my car gets the best quality service. Thank you Brian Secord - you are the best!

My fiancee just leased a vehicle with Ralph here last week. Most painless, and quickest, process ever! No being trapped for ours waiting, no pushy sales nonsense. We went in and told him what she was looking for and they had exactly it. Best experience in getting a vehicle! Ask for Ralph!

Good experience, Tim always helpful with the questions.

I was helped by Mike Carpenter, who was phenomenal! Extremely willing to work with me to figure out the solution that worked best for me. Very nice and professional as well.

Everyone is always nice and keeps you informed on what is going on. No complaints. Mike Carpenter made sure to get me the proper pricing before anything was done and was great to deal with. I have always had good experiences and it keeps happening.

Very good experience. Got me in and out quickly and Ed, the service advisor was able to answer all my questions.

Lia was excellent, they gave me a great deal and my sales executive Jordan was amazing.

The people were friendly and helped answered questions.

Brian Secord was very helpful, courteous, and professional. My vehicle was returned with the requested repairs & service maintenance completed to my satisfaction. And the car wash was a plus...

The service department was slow today. It took 2 hrs and 15 mins for an oil change, inspection, and tire rotation. Never came out to inform me of other work needing to be done so not sure what took so long.

Nice facilities. Nice service center. Old-fashioned approach to sales - and that’s not really a good thing. I bought elsewhere when shopping for a Hyundai, but it’s a dealership I’d give another shot.

Great experience from beginning to end purchasing my Hyundai Palisade. Ralph Simeone was a very attentive and not pushy salesman. I’ve dealt with those, which made me want to walk away before discussing any figures. Ralph was accommodating setting up my test drive appointment, picking the exterior interior car I asked for, and during sales discussions. I shopped around a great amount and know I received a very fair deal (sale price, trade in, rebate). I would do business with Lia Hyundai again and definitely with Ralph. I will recommend to my family friends and coworkers. Thank you!

I was very please with my service at this location... they had me in and out in lightning speed, and fixed my problem faster than expected. A gentleman named Brian (and Matt) helped me. He was easy to understand, thorough, courteous, fast, and very professional! Thanks Brian! (the mechanics there are really good)

The people at Lia Hyundai are very courteous and respectful and I trust them very much. They go out of their way to try and help you get a new car. Thank you, Lia Hyundai for everything that you do for people

So glad I went to Lia Hyundai of Albany!! I absolutely love my new Sonata!! Great experience with absolutely no issues at all!Very pleased customer!!Lisa

BRIAN SECORD, OF LIA HYUNDAI, ALBANY, N.Y., TOOK GREAT CARE OF MY SPECTACULAR 2014 ELANTRA (MANUFACTURED COMPLETELY IN MONTGOMERY, ALABAMA, UNITED STATES) AUTOMOBILE; HE NOT ONLY TOOK GREAT CARE, HE DID SO WITH PROMPT SERVICE AND EXCELLENT VALUE, THE MODEST PRICES LIA HYUNDAI, CHARGES FOR REPAIR AND SERVICING THE AUTOMOBILE. BRIAN SECORD IN PARTICULAR AND ALL THE SERVICE TECHNICIANS AT LIA HYUNDAI, ALBANY, N.Y., ARE A REFRESHING TREAT TO DO BUSINESS WITH;:AS IS THEIR SALES TEAM OF NEW AND USED HYUNDAI AUTOMOBILES. GREAT CAR, GREAT COMPANY, ALL AMERICAN COMPETENT, PROMPT SALES AND SERVICE, TO SAFELY KEEP YOUR CAR ON THE ROAD, FOREVER!

My name is Latasha Graham. For some reason my husbands name is showing as posting this review :) I had the pleasure of working with Christopher Williams. Hes awesome at what he does! He held my hand every step of the way answering all my questions and concerns! I felt so good pulling off in my new Santa Fe! Thanks so much Christopher and Lia Hyundai! What a great experience!

Clean and comfortable showroom with knowledgeable and friendly low pressure salespeople

Needed service ASAP. they got us in on a Saturday morning, found the needed part at another dealeryand had us on the road by 5 PM. Great appreciated.

I had a great experience here. I recently moved here from Long Island and this Hyundai dealership was great. I was in and out. They let me know the price before I got the services done and they were very clean with ample space during COVID. Will be going back!

Excellent and knowledgeable staff. Service advisor Mike Carpenter helped me find out what my car needed.

Lia Hyundai is stress free. Mr. Sadlemire is very patient, and will answer all of your questions.

I’m always welcomed and my car is well taken care of. Chris is amazing and the mechanic guy (forgot his name) is great too.

Service was great . Did not have to wait a long time .

I usually dont care for dealership service due to sales pressure. I dont have to worry about that at Lia. A nice change of pace. They will make suggestions, not push but happy to give you further guidance and ensure you have a great experience. The repair team had never given me less than reliable and honest work. It was worth the drive from New Jersey. Thanks team!

I love this place. Best service I had in 43 years

I would like to think Mr.Terrance Braxton for helping make my 40th birthday present a success. I didnt believe it until I drove off the lot with my new 2017 Hyundai Sonata. I am really enjoying my new car. thanks for everything. It was a pleasure doing business with you.

Always work to make me happy

Still the same great service from everyone, seats in the waiting room are sanitized, cars are put through in a timely manor and they are sanitized as well. Thanks!