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Public Storage
1829 Webster St, Alameda, CA 94501, United States
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Public Storage
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Na
Review №1

Constance helped me out a ton with gathering my moving our paperwork, was able to get in and out with ease. Thanks again!!!

Te
Review №2

James was so helpful from start to finish! The space was secure and just what I needed to hold me over until my apartment was ready. Hoping to never need a storage unit again but if I do I would definitely come back to rent from James!

Ni
Review №3

James is the absolute best! He moved me in and moved me out and couldn’t have been more helpful and informative. The units got a little dusty but they protected my belongings from the elements. I will always use PS when I need to store stuff! Thank you James!!!!

Mi
Review №4

If youre in Alameda and need storage James is your guy. Very knowledgeable and upfront about all fees, temperature, humidity etc. Thanks so much for making this a smooth process and getting me setup!

Ia
Review №5

Super clean and fast setup. James was very helpful and clear with policy!

Ch
Review №6

I have been using Public Storage Alameda for years. James is always very helpful and friendly. I highly recommend storing with Public Storage

Ra
Review №7

Today I had a good experience with Jaymes Peddie at the public storage in Alameda , he was really polite , attentive & helped us with my mothers auction unit ..... Thanks for your help bud

Ke
Review №8

This is my second time renting a unit it at the Alameda Public Storage, and James worked with me both times to help me figure it all out. He remained cool and friendly while I freaked out about my own issues. Thanks for being my rock, James! I would rent a third storage unit here in a heartbeat.

Sh
Review №9

JoJoba was very polite and nice very informative and Im glad I got a storage unit at Public Storage today thanks so much

Ka
Review №10

Easy process, staff was pleasant and helpful and facility(& units) in great condition.Update 8/15/2021 - still great!! Just moved out of our unit because we are moving out of the Bay Area - James the property manager was super helpful the past few days as we emptied our storage unit for our cross country move. Highly recommend!

An
Review №11

Place is very clean, James was extremely helpful! Ill recommend to my friends!

Ja
Review №12

Rented a unit at Public Storage in Alameda and James gave me great customer service. He was great at communicating my options for units to me and explained my options efficiently. This storage facility is highly rated and I know why, James is a great representative of this business. Thanks for your assistance, James!

Ch
Review №13

Just checked out. James was great to work with, friendly, and very helpful throughout the storing process

As
Review №14

James sold me some boxes, and he was super helpful. it was an awesome experience! thanks!!

Mo
Review №15

Steve was super helpful on getting my issues sorted. Very friendly and available and should I ever need another unit in Alameda, I’ll be back to the one on Webster.

Ti
Review №16

James was super friendly and helpfulWith our storage unit and made us feel very welcomed!

Wi
Review №17

Very helpful when we needed it.

Ju
Review №18

The manager at this site was very accommodating for the new remodel job that was done at this location.

Je
Review №19

Recently assisted my sister in moving from the Webster St Public Storage facility. Lauren, was so helpful in exchanging a smaller unit and giving guidance as to which unit was better suited to her needs. She (Lauren) has great customer service skills and is very informative. A big shout out to Lauren!!!!

Ra
Review №20

If you need it they have it! James is a cool dude and very helpful

Ch
Review №21

Was quick and painless. James was very thorough and helpful.

Nu
Review №22

My experience at Public Storage was awesome with James make sure you keep this guy

Mi
Review №23

Very quick & easy, Amber at PS was very helpful, would def recommend to friends & family!

Fa
Review №24

James was very helpful. Thank you.

An
Review №25

James is very knowledgeable and made the move-in and move-out progress easy.

Ma
Review №26

Amber is wonderful, helps you with everything you need and is super thorough. Great spot great people

Ba
Review №27

The employee working at this location Amber G., helped me to get situated with the right unit for me very quickly, with friendly and efficient service.

An
Review №28

I think this public storage is kept up and maintained.

Fe
Review №29

Good rental experience so far

La
Review №30

James and Derrick were really helpful. I really recommend this location. They both were very friendly to my husband and I.

Ju
Review №31

Excellent customer service from Amber, great facility and they go above and beyond to help!

Jo
Review №32

I had a unit here for several months while my life was in transition. They were always the most helpful, kind, understanding team while I was there. Even when it came time to work out logistics of my move, they were always very accommodating. I highly recommend going here for your storage needs.

Re
Review №33

Visited the Alameda location and experienced a worthwhile customer experience from Amber!

Ra
Review №34

Very helpful and instructional.

Li
Review №35

COURTNEY GAVE EXCELLENT CUSTOMER SERVICE PLACE CLEAN GREAT LOCATION CUSTOMER MY MOM VERY SATISFIED

Gr
Review №36

James was incredibly helpful and friendly. He wore a mask the whole time and answered all of my questions knowledgeably. I would be very happy to work with James again.

Ja
Review №37

Reserved online and rented a unit in Alameda on the same day. Received a call to confirm my appointment (only 1 person in the business office at a time due to CV-19), which I changed to same day - easily accommodated. I showed up to complete my paperwork and get my unit. Royesha assisted me with everything. She was incredibly well prepared and knowledgeable about the contract and services offered by Public Storage. Royesha was also so kind and made the experience enjoyable and easy.

Za
Review №38

Amber is super professional. Got me in and out the door super quick!

Ni
Review №39

James was awesome. I came just before 5pm closing and he was happy as long as I stayed in touch. Showed us the options first which was clutch and explained the damp prevention product. This was my first storage experience and so nice.

Er
Review №40

Great clean location, super friendly helpful staff

Di
Review №41

Came into this location to pay my rent and jojo was very helpful and kind nice young lady

An
Review №42

James great and fast.....and very nice and efficient. Thank You , James !!! Great Service!!!!

Mi
Review №43

One of the staff, James is incredibly friendly, helpful, and just an overall great person to interact with. He was thorough and articulate in explaining processes, payment, and showing the property as well as addressing any concerns.

Dm
Review №44

Great service! Thanks for the unit.

To
Review №45

James was great and super helpful. We had to switch the account holder for business use which is kind of a pain to do but he made it super easy and got us a better rate while making everything work for us. Definitely going to keep using this place.

Su
Review №46

Very polite and professional staff, great problem-solvers. Helped me get a snafu resolved and in a space quickly and easily.

El
Review №47

James at Public Storage was super friendly and helpful and went above and beyond to accommodate random requests! I whole-heartedly recommend this storage facility! Our things were super safe, access was easy, and all employees were extra kind!

Jo
Review №48

Great service! We needed help and James took the extra step to make our storage experience a good one! Thanks James! Thanks Public Storage!!

De
Review №49

James is a really awesome guy. He took a lot of his time out to match me with the best unit. Facility is very clean well-maintained and in excellent condition. Im looking forward to storing here for a very long time full of it

St
Review №50

James was super helpful.

Ma
Review №51

Wonderful check-in experience, great storage unit, very clean and secure. The manager, James, is very friendly and helpful.

Re
Review №52

Jaymes took care of me. Short, sweet and to the point. In and out in no time. Friendly and professional with some good pointers and he even tried to save me money. Highly recommend.

De
Review №53

We have had a very positive experience with this Public Storage facility. We stored goods here for four years and over that time called the manager for different matters and they were always receptive and very helpful. We moved out last weekend and Kenneth could not have been nicer or more helpful. He followed up to make sure we found our unit and helped us with the movers. The facility is very clean and well-managed.

Jo
Review №54

Been renting from this location for about 2 months. Area is well maintained and the staff has been super helpful. Hours are responsible (gate open till 9pm!)

Ro
Review №55

Jojo was great fast and professional

La
Review №56

Awesome service! James is the man.

Lu
Review №57

Good storage space. Nice people good hours. If you don’t need to access the space a lot, it’s a good one.

Ka
Review №58

Best storage unit in the Bay Area! Clean, quiet, safe, and James is extremely helpful with all matters. Also the best hours of any gated unit in the area. Highly suggest this location!

Fe
Review №59

James customer service was Awesome. Made some good suggestions. Very thorough, friendly and knowledgeable about facility. Definitely deserves 5 stars. Thank you James!!!😉

De
Review №60

Kenneth was extremely helpful and knowledgeable when I came in to reserve my 10x30 unit. He stayed after normal business hours to assist me in securing my unit. He was also very attentive, and made sure I understood every important detail of the rental agreement and features of the unit/facility. Definitely come here first if you’re looking for top a notch quality space and EXCELLENT customer service!Cheers Kenneth, job well done!

Am
Review №61

I am a new storage occupant at this storage facility. The reservation and leasing process was quick and efficient. Kenneth was helpful, proficient, polite, and pleasant. He was able to answer all of questions. The location itself is well appointed and secure.

Do
Review №62

James helped me get set up and he was super nice helpful!

Ze
Review №63

Roses Are RedViolets Are BlueJames Is AwesomeAnd So Are You

Le
Review №64

Keisha was awesome, helpful, kind, and extremely empathetic to my situation her positive, professional, and pleasant attitude towards me blessed my day!Thank you for everything 😊❤️

kr
Review №65

James was super helpful! Easy to sign up. Would definitely recommend this place for storage.

LT
Review №66

Kenneth was awesome. He helped me decide on the perfect unit and supplies for my moving and storage needs. It really took the pressure off as this was my first solo move.

Ya
Review №67

Amber is nice and helpful!

Do
Review №68

Amber is very nice and helpful

Al
Review №69

James was a great help and made the process super easy!

Ji
Review №70

James was very helpful this morning. He was transparent with all the terms and agreements as well as what you get with what you pay. He also helped me pick out a good storage unit for my belongings as well.

Je
Review №71

James was super helpful in getting me boxes for my move and making sure I had all the right size boxes.

Th
Review №72

They have a cool management there!

Mi
Review №73

James has been helpful moving me into my locker, storage facility is clean and well kept

Am
Review №74

James was a big help in selecting the right storage that fits my needs. He went out of his way to make sure that I was taken care of. I’d 10/10 would recommend.

Du
Review №75

Friendly, helpful staff. Despite being in Alameda, it is very accessible with the best pricing I could find for 20 miles.

Na
Review №76

I have used Public Storage for many years. From Seattle to Salt Lake City to Bay Area. Each place has great staff and reasonable price for storage. Staff at the Alameda Public Storage deserve positive kudos. They have been friendly and professional since I have stored my goods. Thanks for your help and assistance. Great job.

Do
Review №77

Great location! James offered fast friendly customer service. Highly recommend this spot.

An
Review №78

James great costermer service ,always the place is clean

P
Review №79

Sean helpful on phone; James helpful on-site. Smooth process. *****!

Da
Review №80

The on-site manager is super helpful. Always willing to lend a hand when needed.

Ru
Review №81

The FIERCE women who run this place are amazing! Honestly, best customer service ever. Also loving the security features of this place, makes me feel like my stuff is in good hands. The unit (5x5) was in great and clean condition as well. Again, thank you gals, you were amazing!

Jo
Review №82

James was super helpful, walked me to different units to see what fits my needs. Ended up getting my unit with his excellent help!

fl
Review №83

Matt is the “customer service guru”. He’s always pleasant. He’s always attentive. And he has been a great help. Thanks again Matt.S.J.

Ro
Review №84

Older structure which recently incurred water damage. They are refusing to provide coverage under the claim of buyer beware so be very careful renting from them.

An
Review №85

Keeneth was very helpful in helping me get the right storage size. Also showed me a few units and gave a good overview of the property

Cr
Review №86

James was friendly, helpful and professional as I moved into a storage unit.

De
Review №87

Akiesha is awesome! She is always sweet and very helpful--even when I ask the same question over and over again! :)This is actually the easiest and most pleasant experience I have had with a storage place and I have moved all over the country!! Personality and good customer service go a long way!!

ho
Review №88

Phenomenal staff. My concerns and questions have consistently been thoroughly addressed. I like knowing my belongings are amongst such conscientious property keepers.Akeisha is very naturally helpful and promptly gets situations sorted.This is a 5 star storage facility!

Ne
Review №89

Place looks good and James made the rental real smooth.

ma
Review №90

Management is very pleasant and professional, always understanding and their manager Sean is a very good with customer service

Pe
Review №91

Very helpful, knowledgeable and professional. You have to make an appointment to fill out the paperwork--dont be put off. That is just so you have dedicated time. Very busy office!

Mo
Review №92

James helped a ton on the onboarding process and made it easy to get things going

Ka
Review №93

James is the bomb diggity! So helpful, even when I got stuck in traffic and walked in the door 2 minutes before he closed. Great service and great facility. Thanks James and Public Storage!

Jo
Review №94

Easy breezy! Akiesha was super friendly and professional. She got us our storage unit, went over the paperwork and we were on our way. Excellent experience, use them every time!

Da
Review №95

James was incredibly helpful to change my password, place was incredibly clean and always space to park

Ju
Review №96

Excellent facility kept my stuff safe and secure would highly recommend to people who need a storage locker!

je
Review №97

Great service! The associate who helped me out made it a really quick and enjoyable experience!

To
Review №98

Kenneth was very helpful. And help me get the unit I need. Very grateful

Ni
Review №99

Akiesha is absolutely wonderful and has been a delight to work with. She has provided us with exceptional customer service. She helped us get exactly the unit we needed and we are very grateful.

Ta
Review №100

James was very friendly and professional. He also suggested a product that will be helpful. Thanks.

Information
20 Photos
100 Comments
4.8 Rating
  • Address:1829 Webster St, Alameda, CA 94501, United States
  • Site:https://www.publicstorage.com/self-storage-ca-alameda/386?pid=pslocalsearch
  • Phone:+1 510-764-8825
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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