Ive been here several times and have always had wonderful experiences. They also have some of the best vegan options around. I ordered a birthday cake for an extremely picky boss this week and he was blown away by the carrot cake. Carrot cake is his absolute favorite, hes tried many, so this is big. The funfetti cake also received many compliments from another birthday event. They just need a gluten free option, my poor husband keeps missing out!

Outstanding cakes and pastries. We ordered our wedding cake from here. I recommend the lemon ricotta puff cookies

Wish I could say I would still give them business. But after the way they conducted hiring, I would never put a dime of my hard earned money into their pockets. Had me do an 8 hour working interview, made me believe I had the job. Only to make excuses or not answer when I inquired about the position. Then said I could have a position making cookies because, busy season was coming. No, I have no official baking experience other than the Blue Door, but I proved my worth and ability. So it was basically because, none of the other staff wanted to do cookies and I’d be used as a work horse to complete the things they didn’t desire to do. I wanted the previous job I was described so bad, I kept up with the “manager” who said “oh, I never heard from you, so we passed you up.” Which was no true in the least, they heard from me, plenty, I explained exactly how much baking meant to me and how much I loved it. I even refused to reschedule my working interview (which for those that don’t know, you work an 8 hour shift with no pay) because I wanted that job so bad.Bad business conducting. Pretty sad in a time when no one wants to work, someone who was struggling to find a job gave her all only to be treated like an idiot.Edit to add response ***I showed quite well in the 8 hours day experience. Tea cookies was never mentioned during the working interview. It was bakery, as well as assisting the chef to expand the menu. No, I never went to school, but the baking I do at home would supersede even the 5 year employees at your venue. Experience is not measured by schooling or just work experience. I hope you all realize that filling someone’s head with one thing, then excuses after excuse to not hire someone for the position that was offered (because it was never tea cookies) is not only creating false hope, but also makes you a liar. I can absolutely post the text messages if you’d like me to show everyone your blatant lies because, they’re not something I just made up. I guess maybe next time you lie, don’t leave proof?

Excellent service and delicious baked goods. Have used them on many occasions, from dropping in for a few scones or ordering various cakes. Wonderful every time. And their tiramisu is fantastic!

Westside Bakery made my vegan wedding cake and groom’s cake and I couldn’t be happier. We chose almond cake with raspberry preserves for the wedding cake and chocolate with mint fudge filling for the groom. Both cakes were simply scrumptious. The frosting was fantastic and the cake was moist and flavorful. The decoration was beautiful and really captured the inspiration pictures I shared with them. I absolutely recommend Westside Bakery for wedding cakes, vegan or not!

Id give The West Side Bakery more than 5 stars if I could. We worked with Barb and her team for our Wedding cake and cupcakes, and the whole process was so easy! They provided us with 3 cakes at our tasting, and we were sold right away! They were SO delicious, and Barb was so friendly. She even worked with me to surprise my husband with a Grooms cake. HIGHLY recommend!

I cannot say enough wonderful things about this bakery! I spent entirely too much my first time there but everything was fresh and delicious. Great service, great food/dessert, great all around!

Best crime brûlée in town.

No one EVER called back. I called, and needed to call them back to confirm a date, I call 24 hours later. No one EVER called back! I I’ve called three times, then I finally got a return call and now my date isn’t available. They said they were busy but who isn’t? Just aggravating, I’m definitely not going to beg businesses to take my money. I won’t be ordering from here in the future either since they are too “busy”

My husband and I ordered our smash cake for our sons first birthday and it was more than we could have ever expected. The cake was PERFECT and our son loved it. The cake was so good, the design was spot on and so much fun. It made his day perfect. We’ll absolutely be making this our “go to” place and recommend them to everyone I know!!

Very very noisy because of the refrigerator. Then employee wear mask they cant here customers. Put wrong things in bag because they cant hear.Also, no signage on the cookies and pastry. Have to ask what everything is in display.

Very tasty

Great local bakery. Got a German chocolate cake for my mom, who is very picky. She loved it and said it was one of the best cakes shes had in awhile. Very rich and chocolaty with a really nice coconut filling. Would definitely recommend. Ill be going back to try their other pastries soon enough.

Got a beautiful tasty cake from a super friendly staff! She even walked the cake to my car so I wasnt juggling it and a 2 year old at the same time. Will definitely be back at a later date!

We ordered Full sheet of Tiramisu cake for my sons graduation and it was so good that we had not a single bite left:-). Amazing service and cake! Thank you!!!

I didnt take photos but we were extremely disappointed in our wedding cake. There was no cake or filling. The HUGE pillars they put in to anchor the cake made it impossible to cut and serve. I had just the top two layers of a wedding cake so not huge. Definitely not worth almost 200. I was very upset only the top teir was really edible and able to serve. But again, there was like no cake just frosting. I used to love this bakery. The taste testing was a phenomenal experience which is why I gave 2 stars.

I had placed an order for a chocolate cake for my dads 70th birthday and didnt give them much direction on how to decorate it. They were really creative and made the cake worthy of such a monumental birthday!

Always love stopping Im for a cake, cookie or even fresh breads. Easier to work with when planning a fun cake idea. Highly recommend!!!

Very delish

Editing the review because they called and offered an apology for the non-cut zero and some store credit for my disappointment. I really appreciated that. They also said they would have tried to fix it for me if I had been the one to pick it up. The lady who took the order didnt write that the colors should be bright or primary, so miscommunication in ordering on someones end. The original cake is pictured here. I paid $150. People thought I made it. That didnt seem like a compliment to the cake. Everyone agreed that it tasted very good.

Special ordered a cake and was overwhelmed with the care in both execution and flavor of the finished product. A little pricey, but you get what you pay for! Love it!

Last minute (when I say last minute, I mean same day) called to request a specialty cake for my Fathers birthday. Thankfully they were able to accommodate. Cake was good not too sweet. Definitely a West Akron gem.

Got my daughters Tik Tok cake here for her 7th bday last October. She loved it! The cake was so moist & delicious!

As usual the west side bakery created a phenomenal woodland themed cake for my daughter’s baby shower! Gorgeous and absolutely delicious. The woodland themed cookies were also a bit hit with our guests! Thank you so much!! Sally

The couple who have this specialty Bakery are dedicated to SERVING their clients the Very best products made with superior ingredients plus manufacturing care. West Side Bakery is Akrons place to stop and eat or purchase Superb Bake Goods. ENJOY

West Side Bakery did all of our rehearsal dinner desserts as well as our wedding cake/cupcakes. We were incredibly pleased with the entire process. The tasting was easy and smooth and from there on out we didnt really have to do much. I went in unsure of how I wanted the cake decorated and they had plenty of ideas and options! They were great to work with.

Great service, products and super friendly staff. Reasonable prices as well.

We’ve purchase cakes from here on several occasions (both ordered and from the bakery case). Every time, our cake has been a little on the dry side which is super disappointing for the amount that you pay for them. The decorations are beautiful and I love that they don’t use fondant, but the taste should trump design in my opinion. Still on the hunt for the perfect bakery.

Friendly staff and delicious bakes! Will revisit often!

I love this bakery! I travel from up north - Cleveland area - just to purchase the wonderful, amazing baked goods! It’s so worth the drive, and I love being able to share all fabulous creations with family and friends. Keep doing what you’re doing - The West Side Bakery is a gem worth treasuring!

Outstanding dining experience! Truly unique desserts and flavor combinations. Excellent service, great atmosphere. Highly recommended for any occasion.

We loved our lemon cake with lemon curd filling such good flavor and texture and the decorations were just like we wanted you did a great job you have done many cakes for my sons birthdays and we will be back fir the big 21 next year

All our birthday cakes and party cakes are amazing and so yummy and special

The absolute BEST wedding cake in Akron! They did our September 2019 wedding cake which was Funfetti with Strawberry cream filling, and its by far the best cake I have ever had! We had endless compliments on our wedding cake. It was beautiful and everything we imagined. The staff was incredibly helpful and great to work with!

Fun cakes with delicious flavors!! Plus creme brule, eclairs, and biscottis to boot!!

Excellent staff! Very knowledgeable and has resources on exactly what is in products. Vegan pastries taste almost better than the real thing! Would recommend 10/10.

Got an amazing Red Velvet cake last week. Fantastically moist and delicious. Best cake Ive ever had. Heading back there right now to get something else :)

We chose The West Side Bakery for our wedding day needs, and we are so happy that we did! The cake was EXACTLY as I had imagined it to be decoration wise, very intricate and good attention to detail, a work of art in fact. All of our guests were amazed at how beautiful it was, but even more so with how it tasted - all of our guests could not believe how delicious it was, saying it was the best cake they had ever eaten, and this is from people who had come from all over this country! The staff was always very friendly and pleasant to speak with. Each time I had contacted the bakery, whether by phone or e-mail, they were very quick to respond, always in less than 24 hours, even on the weekend. Our consultation was face-to-face, they offered GENEROUS portions of the tasting samples (we were even allowed to take the left overs home!), and assisted us through the entire selection process, offering examples and suggestions while also allowing us plenty of time to consider out options. We even had a few vegan guests that the bakery was able to accommodate with a small vegan cake, which was also DELICIOUS - we took home the left overs of this and literally could not even tell the difference between the vegan and non-vegan cake, icing and all! I would highly recommend this bakery for any special occasion needs, we will definitely be returning in the future.

This bakery is incomparable. I don’t mind paying a little more for a delicious, high quality item—even a cookie like the iced pumpkin cookies. My sisters in Cleveland always expect some goodies from there when they visit me. I always get some peanut butter ones and oatmeal ones for them to take back to their families in Fairview Park and Westlake. Can’t wait to stop in there as soon as possible.

The staff was very accommodating. I purchased a 10 inch round cake sight unseen out of the bakery case for a dinner celebrating my sons college graduation. The cake was suppose to serve 10-12 persons. It served 11 and we had half a cake leftover. It was delicious and exceeded my expectations. The bakery delivered it to the restaurant for a nominal fee. I was traveling a long distance and timing was an issue. It was wonderful to arrive and have the cake waiting for us.

I called West Side Bakery to make a Bachelor Party cake and it came out wonderfully! The cake was Ball and Chain themed vanilla with a fudge center. Not only was the cake DELICIOUS - the design was great. Everything came out better than I imagined it to be. Will definitely call them again in the future.

Really delicious food. Incredible cakes. Love their icing! Staff is friendly and helpful. Amazing bakery

All around amazing place, great atmosphere, friendly staff, BEST Peanut Butter cookies!

Baked goods always excellent! Service good too, even while protecting customers.

I had a birthday cake made here with a specialty art design. It was beautiful! It turned out exactly how I wanted it too. It was also delicious..the best mocha and chocolate ganache filling I have had. Thanks again!

Great items. But they no longer do GF pastry’s not cakes.

Just found this adorable bakery this past weekend. We ordered the pumpkin scone (which had the perfect about of pumpkin flavor) and several mini raspberry, apricot, and pecan tarts. We gobbled them up so quick, after we were done, we went back in for more! A few days later and we’re on our way back. 👌🏼

I have always been a fan of this bakery. Whether it be for a quick coffee and scone in the morning, soup and salad for lunch or just a sweet treat for my husband and I, everything has been excellent. It is evident that the bakers and staff at the West Side Bakery care about the products and services that they are providing. We get all of our birthday cakes from the bakery and we even got our wedding cakes here. They are so accommodating and will create any vision you have! I would highly recommend anyone who is looking for a delicious, quality product and top notch customer service to go to the West Side Bakery. You will NOT be disappointed.Side note: They have VEGAN desserts! Be sure to special order ahead to make sure they have what you would like. I have had multiple cakes and pastries and you would never know that they are vegan. Yum!

Our wedding cake was absolutely perfect from this bakery! The owner was a sweetheart, and she met with me twice to design a cake that looked similar to my wedding dress. We had two flavors of cake - lemon curd with white cake and ganache and fresh raspberries with chocolate cake. Both were incredible. Everyone asked us during the wedding where our gorgeous and tasty cake was from. We also ordered pastries, and they were some of the best Ive ever had. 5 stars without hesitation.

Beautiful AND delicious cakes, cookies, breads and more! Its a cute little bakery store and even has a few tables for those wishing to enjoy their coffee and croissant it the morning paper. Highly recommend their lemon cake!

Best bakery in Akron!!

Small, quaint place, with indoor & outdoor seating. I havent had the coffee. But the pastries and cookies are phenomenal. The chocolate bomb with cookies n cream is outstanding. The French baguette is perfect, crunchy outside, not like the false advertised junk at the grocery stores.

It wasnt exactly what I thought it would come out like ,but it looks and tastes great . Would come back again but would make sure it was exactly like I said though.

I don’t know why it’s so hard for established bakeries to make edible cupcakes. The ones I bought were very dry, crumbly, and tasteless, as well as the frosting. The only good thing about them was the presentation.

All the food Ive gotten from here has been great. My kids and I stop in at times for a special treat. Its a bit pricey, but good for a special occasion. They usually have a line so we have to wait or else the service would get an excellent too. Weve had cookies, pies, and bread from here. Love the place.

Excellent small bakery offering both retail sales on demand for either immediate consumption on the premises or to take home. In addition, they sell pastries for weddings, birthdays, and many other special occasions. The quality of the pastries is very high. My wife and I return there as often as we are able.

Stopped here for the first time yesterday. Bought some tea cookies, a veggie wrap, and a latte. My customers loved the cookies (reasonable price), the veggie wrap was probably one of the best Ive ever had, and the latte was perfect. Above all though, the gal behind the counter was so sweet and this place was packed. I was impressed by how well she took care of me even with a long line of customers. There wasnt a place to sit, but this is probably to be expected in a small cafe at noon. I will be back for sure!

Staff is always helpful and friendly! They always have a ton of items. The quality is excellent and consistantly better than most. Not to mention that they have hours that make it convenient to get what you need, when you need it. Definitely my go to place when I want to make an impression, or treat myself

These folks know how to make a cake! They are completely delicious and they will decorate them however you want. They have cookies scones cupcakes etc as well. Very nice staff !

There cakes is always Amazing. There team does a great job at executing your requests. Thank for being a party of making my 50th birthday party unforgettable.

West Side Bakery in Akron provided our wedding cake. It was absolutely perfect! We had chocolate cake and chocolate mouse layer and a spice cake and cream cheese layer. Could not have asked for better! Cant wait to have our anniversary topper - lemon cake with lemon curd! Delish!

A friend that worked at the Starbucks next to it raved about this bakery, she came to visit and this was one on of the places she wanted to stop at. The shortbread cookies tasted like chalk, they were not very sweet almost like they forgot to add an ingredient. She got me two cupcakes for my birthday and they were very unsatisfying. They were vanilla and carrot cake, the vanilla had no taste to it and the frosting on top was flavorless like the cupcake. The carrot cake cupcake was hard. The taste of the carrot cake was good, but wasnt expecting to bite into a scone with cream cheese frosting. My friend got a white chocolate and chocolate mousse tart and that was the best thing she purchased. It was very rich so that was right up her alley. My friend was disappointed with all but one purchase. Maybe they had an off day or my friend made bad selections, but when you pay $3 for a cupcake you do want it to taste like a one. Ive always drove past the bakery but never had a chance to stop and try it, now I can say I have and I am not impressed.

Wonderful treats. Never had anything I did not love. Best icing hands down.

I am sorry to disagree with the profile description of this landmark bakery. The West Side Bakery is anything, but a simple bakery! We moved here in 2008, and it remains our favorite for birthdays, and anniversaries! From traditional and ethnic varieties of cookies to beautiful cakes and desserts, and lunch fare, theres something for just about anyone walking through the door; including gluten free and vegan! Check them out today. I know I will be stopping today to pick up our 28th Anniversary dessert.Happy New Year to you all at the West Side Bakery!

I recently purchased a birthday cake and was impressed by every aspect of The West Side Bakery! The staff was incredibly friendly and informative and the cake was delicious. The artwork on the cake was impressive as well! I highly recommend this bakery to anyone looking to cater an event with fresh, delicious desserts.

They have great deserts.

Probably the best bakery in Akron. The lemon scones are usually on point, and several of the specialty cakes are exceptional. The carrot cake is always a winner, and we actually got their black forest cake for our wedding. Did not disappoint. I do have to say that they go crazy on the icing. Nobody needs that much icing per slice of cake. Also, their base white cake and chocolate cake arent that great. We got a cinnamon roll for the first time last trip, and were disappointed to find it dry as a bone with little cinnamon.

I called this afternoon to get details of their offerings and prices for the items for a wedding shower and girl on phone was helpful, I stated that I would be in before they closed to drop off ribbon color samples and place my order.I went in @4:30 (they close at 5) and clerk is mopping the floor. She says that she will be right with me, and proceeds to finish mopping the floor. Asks me what I need. I explained that I had called earlier, got the information and prices and was just there to place the actual order and drop off the ribbon colors. She kept going to the back and came out saying that someone was on the phone and she would see how long they were going to be. Comes out and asks me if she can get my info and have someone call me because they ARE closing in 20 minutes (so that means that they are still OPEN for 20 minutes, right??? and not MY fault that she had to finish mopping before waiting on me) I said that I could not come back during the week, that I would be without my vehicle for servicing and I just wanted to place the order now. She said again, well we can have someone call you. I left less than pleased and without placing my order, which would have been very close to $200 for what I was going to order for the shower for 80 ladies. I will be telling all of them about my experience. When a business states that they are open until a certain time, they ought to be prepared to wait on customers until that time. I wont be stopping in for lunch anymore, buying anything again. I am just tired of crappy customer service, like the customer is a bother for stopping in while they are still open and expecting to be serviced..

Ordered a chocolate vegan cake with pb filling. The cake was just okay, and pretty dry. I did like the geometric design. I have had their vanilla vegan cupcakes and they were dry as well... so I am assuming its a vegan thing. I appreciate them offering vegan desserts though

Very pretty pastries and breads. Traditional French and Italian sweets. Amazing!

Amazing place and people! Even all the way here in St. Louis people are clambering for their deserts. Be sure to say hi to the sweet southerner Monica, her accent will make you melt

My family threw a retirement party for my mom this past weekend & we wanted a small round cake for her! Ive heard great things about this bakery so I was excited to finally have a reason to order a cake. I called the bakery last Wednesday morning to inquire about ordering one for the Saturday. The lady I spoke with was very nice and when I asked if I should order it via phone right then and there or if could I wait until I was back in town on Thursday morning to come to the bakery myself she assured me I could wait until Thursday & that it would be no problem. I showed up Thursday afternoon ready to place my order but was told by the lady behind the counter they were no longer taking orders for the weekend. I was a little frustrated because I specifically asked on Wednesday when I called if there would be any issue in waiting until Thursday. Had I known they wouldnt be able to accommodate my request I would have ordered it on Wednesday when I called. I completely understand orders cannot be controlled in terms of when they come in, but it was disappointing to say the least.

The place to go for cakes, cookies and scones. Excellent customer service (Ive never had a bad experience). Weve ordered birthday cakes here for years, and theyve always been wonderful. Even when providing very vague direction on decorations, theyve come through with exceptional designs. A little spendy, but worth every penny. Beautiful and delicious. And the curry chicken salad is a favorite, too!

I have heard so many things about this bakery, so we decided to go and see what types of bakery goods the sale, never did I realize that the person who assisted was very disrespectful which I will never visit this bakery again. The person name that was displayed was Kim, even when it was time to pay Kim tone was toward us was very negative, we tried to be positive but when other people were getting treated nicely and when it was time for us to request our bakery treats, only to be treated negative. I never try to play the race card, but this was the one time I will use it. If your African American just record yourself or have someone else record it, especially if Kim is there and you will experience what am trying to say. The only thing that was missing in west side baker is the confederated flag.

We got our wedding cupcakes from West Side Bakery, and they did a fantastic job! Angela was so helpful, and she was always available if we had any questions about the cupcakes or their delivery. They did a beautiful job, and also their cakes are delicious!

Our family has always been fully satisfied with all purchases...employees very helpful and friendly...🎇

Best vegan cakes ever! Ive been buying baked food from them for over 6 years and have never been disappointed. Service is great too.

I love them no matter how big or small my order. Im treated perfectly! I came for 2 cookies for my grans lunch. Perfect!

Terrible service. Made an appointment weeks in advance to meet about a small cutting cake for our wedding. They called 30mins before our appointment to say they are booked the day of our wedding. I hear they have good cake, I’d just be concerned that they actually follow thru on your big day.

AMAZING place, the iced cookies are a favorite in my family and even those out of town want us to bring some when we visit. We ordered a ton for my grandmothers 90th and the whole party asked where we got them. Monica is an amazingly sweet person and the best customer service I have ever seen.

I ordered a birthday cake. The details of flowers were so very real and the cake was exceptionally very good.

I made a special trip to check out this bakery, cute and easy to find. The inside is cozy and the presentation of the goodies are pleasing to the eye. I ordered a lemon specialty cupcake. Lemon cream cheese icing, lemon cake and lemon curd inside. I love lemon fyi :) the lemon curd inside was awful like it was old. The icing itself was ok but it tasted like someone walked into the store and smoked on them. I also got just a regular cupcake white cake and what was suppose to be buttercream frosting which was almost flavorless. This one seemed like it had a freezer taste and the cake seemed dried out. Overall cake wise I wouldnt buy any of these items again. I also got a sugar cookie with icing, this I did like and it was decorated very pretty. I would probably not go back. Prices are a bit high for more than a spur the moment lets try this kind of place. The specialty cupcake was $4 and I could only eat 1/4 of it. The regular one was 3 or 3.50 and also went into the trash.

Glad to have a lovely bakery nearby!

Just stumbled upon this lil gem. Sooo yummy! Ill definitely frequent to try all these beautiful baked goods. Fresh salads and sandwiches are delicious. The ladies there are so lovely and helpful.

Had a cake and chocolate covered strawberries delivered to my wifes work for her Birthday. Delivery was on time, cake was delicious and the price wasnt bad at all. Would highly recommend WSB.

The Best Bakery in the State!!!Customer service is second to none.Been a customer for over 20 years.Quality of product is exceptional!! Thankful we have such a fine bakery in this area!!👍

Great local bakery. Everything Ive ever had is delicious. The people working there are nice and friendly.

You know when you can tell somebody loves their job? That was the young lady who helped me pick a cake! Also, it was delicious!

Today was the first time going to The Westside Bakery to pickup a cake for my friend. I go in, let the young lady Isabell know that I am her to pick up a cake for stated the last name she asked if it was a sheet cake? I proceeded to tell her its a 2 tier cake. She said ok one moment I have to go to get it. I asked am I in the correct location? She stated that the production place is like a minute or 2 away. She returns after a few minutes with the cake. I take a picture of the cake a send it to my friend, to make sure this was correct. She send a message back and says something about the name wasnt correct I also noticed that the name was incorrect. I told her about the name and stated let me see if they can correct it. About 15 minutes goes by and she comes back with the cake. The name corrected. (Mind you this isnt my cake) my friend stated that the cake had a plaque on it and the name was suppose to be on the cake. She then says rudely you should of told me this before . Listen this isnt my cake and Im only going of the person that ordered the cake. (As she shot the messenger)Long story short. First impression are EVERYTHING and this was my first impression. After customer service like that I WILL NEVER BUY ANYTHING FROM HERE!!!

I live in Florida but visit this area frequently because of family ties. I make it a point to stop by each time. Also Ive ordered gift items by phone for family there. Love it!!

Best bakery in Akron. You most feel as though youre in France.

Not very helpful

Great food .. not just baked goods .. salads, sandwiches, quiche ..

What an awesome bakery! Hard to choose because it all looks wonderful!

Going into this bakery, and smelling all the great pastry, Im surprised they dont charge you for that great experience.

Wasnt to energetic with me as seen with the other customers I explaining items and what was in them. Still, the items purchased were heart in taste and appearance.

Great baked goods and treats. Offer light lunch fare as well.

Very clean and orderly. Their little cakes and tortes are great. Their cookies arent though. No flavor.

OUR HEROS! My sister had ordered a cake for my nieces 5th birthday from the bakery at Wal-Mart. She ordered it 2 weeks prior to the party and showed the bakery associate pictures of what she wanted. They assured her that it would be what she wanted (a unicorn cake) and wrote out the order. Day of the party she picks it up and it is basically a wedding cake ( and not a well-done on at that) complete with jewelry(?) on it. She calls and they told her they cant do anything about it. My husband immediately sets off to find a cake for the party and the West Side Bakery was the hero! They not only made a cake but made the MOST PERFECT unicorn cake a child could want! It was absolutely delicious and so beautiful we hated to cut into it! Needless to say, they will be getting all of our business from now on! Thank you so much to the bakers and staff for going above and beyond to save the day! You made a 5 year olds birthday perfect!

In my opinion one of the best creme brulee I have ever had I was a little shocked at the 5$ limit on credit cards but then I just bought the chocolate one and yeh glad I did my mom and I very much enjoyed them both I will be returning soon hungry for more 😍😍