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Chicago Motors Direct
367 S Rohlwing Rd n, Addison, IL 60101, United States
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Chicago Motors Direct
Comments
Os
Review №1

Mo was very helpful. This was my first car purchase by myself and I came in from out of state so. Mo made me feel comfortable checking out the car in person and walking me through the purchase process. The car looked just as good in person as it was online. I wish the financing department was a bit more patient with me but I understand as it was a nice Saturday outside the day I had come to visit and it turned out to be a busy day. They were still very helpful. The team was transparent through the whole process. most cars in their inventory come at a fair price and low mileage, they know how to pick cars for their inventory. I came from St louis up to Illinois to purchase my car, If it is your first buying a car, come with a loan pre-approval

Ka
Review №2

Really great bunch of people. Helped me purchase my second vehicle, a Jeep in mint condition. Very honest and straightforward person this Omar guy is. Wont beat around the bush like some other typical sales reps.

Sa
Review №3

I bought a 2013 VW Passat TDI. My Car buying experience was as it should be. Extremely pleasant and direct interaction. I didnt feel pressured during any point of my car buying experience. From getting clarification on the phone when I looked at it online, seeing it in person, test driving, to final sale.The car was extremely clean. Salesman was transparent with me about the car. I am happy with my purchase and experience. I definitely recommend them.

az
Review №4

WORST PLACE TO BUY A CAR FROM, I WISH I WENT TO THE JUNK YARD INSTEAD I WOULD HAVE BEEN TREATED BETTER, I HAD A SALES MAN NAMED OMAR ACT ALL RUDE TO MY FACE BECAUSE I KEPT ASKING QUESTIONS... IT IS YOUR JOB TO INFORM ME BROTHER WHY DID YOU GET ALL PUMPED UP.I Literally wish I went else where 😢

Um
Review №5

Umer is an honest person. He provided me every detail of the car and made sure I was satisfied before I purchased my vehicle. I am glad to have found him while searching for the car. Had a comfortable experience and very delighted by my experience.

Am
Review №6

I was looking for satisfaction in terms of buying a car and when I shopped at CMD I found it. Had a very good experience. These guys are cooperative and understanding. They answered all my queries with patience. Much happy with the vehicle I purchased

Na
Review №7

I cant thank them enough for selling me such a nice car and fimiliarizing me with all the pros and cons of it. I had a very good experience and was really impressed by the collection of cars they had to offer. Looking forward to buying more cars from them in the foreseeable future. 👍🏻

R
Review №8

Had an extremely comforting and wonderful experience buying my car at CMD. The people are amazing, patient and very cooperative. If youre looking for some really good quality cars and a helpful guidance, this is the place for you.

ma
Review №9

Umer holds intelligence and knows everything about the cars he sells. He made sure to satisfy all my queries and questions regarding the vehicle I purchased and had a very warm attitude. Loved the entire experience of. AR shopping at CMD

ma
Review №10

Very happy and delighted to choose this place for buying my car. The people are extremely knowledgeable with regard to the cars they sell and have a variety of amazing cars

Sy
Review №11

I wanted a good comforable car and finally got it at CMD. Umer honestly told me each and every detail of the vehicle and helped me made a wise choice in this regard. Very glad to have chosen this place for the purchase. Would recommend it to everyone in my circle.

me
Review №12

If it’s possible to give no stars I would have. Horrible experience.

Fa
Review №13

These people direct you to go jump off a cliff. Horrible service.

Fa
Review №14

Avoid at all costs. This place treats you like the trash on the curb.

Mi
Review №15

I bought a 2007 Saturn with 60k miles back in August of 2020. I gotta say it was a pleasant buying experience overall. You can tell that these guys are up-and-comers and are very personable, Arslan is a hard-working salesman. He didn’t offer any wiggle room on the negotiation of price because of the pandemic, his exact words were “all prices are fixed due to COVID-19,” but the car was so reasonably priced to begin with that I didn’t even mind. The car drives perfectly no flaws, I had a mechanic check it out after I bought it and he was impressed with how well it had been taken care of. He said that the coolant hoses should be replaced and stuff but that was do to the age of the car, nothing catastrophic like major oil leaks or anything. It’s kind of sad to see 1 star reviews saying they feel like they got ripped off, because I don’t feel that way at all. I love my Saturn, and I’m happy to leave an honest review. Pleasure doing business with you guys!

Su
Review №16

I had a great experience. A small honest family business. Ive dealt with so many sleazy car salesmen and crooks, but these guys are awesome, perfect price, great condition on used cars and very open and honest service. Ive bought 2 cars from them (audi and mercedes) so far and he went above and beyond my expectations in assisting me with the process. Would definitely recommend these guys!

F.
Review №17

SCAM, STAY AWAY. OMAR IS DISHONEST, BIG LIAR,,,, DONT BUY FROM HIM!!

Da
Review №18

Easiest car buying experience Ive ever had! Good prices, honest, and very knowledgeable on the inventory. When I got back home I realized a couple lights were out. They were able to take care of it for me for no cost.

Al
Review №19

You cant go wrong with these guys! Omar is a gentleman. Hell give you the pros and cons of the car, he was very open and up front about any issues that some used cars may have, really helped me make the right decision in purchasing my BMW ! Ive referred 2 other friends and theyve all had great opinions about this place!

Be
Review №20

If your looking for well maintained German brands or other car brands this is the best place to go, love the customer service. Got my vehicle for a near perfect price. HIGHLY RECOMMENDED

am
Review №21

Arsla sold us a car that was not properly inspected. After 10 days and less than 700 miles, the transmission died. He refuses to take any responsibility. He hung up on me when I called him. Do not purchase a car from him.Buyer beware. The BMW dealership told us that the sensors were reset just before we purchased the car. Purchase at your own risk. So many so many other TRUSTWORTHY places to choose from.

Ei
Review №22

I bought a car from them a couple weeks ago, only because I desperately needed a car. The car’s price was $400 more than it was worth according to 3 auto websites. The glove box was broken, one window doesn’t roll down, there was damage to the side mirror and lower front. the brakes needed to be done and the car sways when I drive over bumps. the owner would not negotiate the price, and was very rude and short with me. if I had more time to look for a car I would’ve gone somewhere else. do not buy a car from here.

Je
Review №23

Bought a 2004 Volvo S60R from here a week ago. Solid experience with these guys. Good service and surprisingly knowledgeable about the car I was buying.As with anything used, do your research and CarFax. If you know what youre buying, youll have a good experience.

Je
Review №24

Omar was fantastic to work with. They were much less hassle than dealing with a major dealership. Only issue I had was scheduling an appointment, since the website I viewed the car on did not mention they show viewings by appointment only. Thankfully, I work nearby and they were very polite when I knocked on the office door.

Br
Review №25

Great people who are constantly looking for your best interest. Got top of the line quotes from them where you cant find anywhere else. These guys go above and beyond towards helping customers reach their needs

Wa
Review №26

This was the best car experience I have had period! Omar was very patient and helped me get exactly what I wanted for the price I wanted with the warranties that I wanted! My next car will be from Chicago motor direct

Ra
Review №27

Good car inventory. Hazzle free process. Extremely good management service. Thank you Arslan.

Mo
Review №28

Really nice and reasonable prices on the cars. But i would call ahead for whichever car you want to see because it takes a long time to pull the car out. I made the unfortunate mistake of not calling and had to wait 15 minutes for the car I came to see to come out since it was in the garage. Really good service. at the moment the office very setup, but that is something in progress apparently. You are getting what youre paying here. Really honest guys (not usually the case with pre-owned dealers). Told me all the faults of the car up front. Which were minor things. DEFINITELY WOULD RECOMMEND TO A FRIEND!!!!

Ry
Review №29

Very friendly and funny guys here! They let me test drive a car I was interested in and was really respectful of my opinions. I recoomend you call ahead of time just so they can move the cars out of the garage ready for you. Recommend checking out their rare/collectable car inventory.

Ar
Review №30

As a student who needs a reliable ride I really appreciated Umers honesty. He made sure I liked the car, and i knew what mantainiance it required before I bought it and. I LOVE THE CAR!! Thanks again Umer. A absolute pleasure doing business with you!

Le
Review №31

Ive never had this kind of buying experience because no one can buy cars like Arslan. I got a 2007 CTS with 16,000 miles for a very reasonable price. I am the envy of my neighborhood in Wheaton, at church, and at work. Arlan is very personable and customer service is very high. (ex: There were originally two keys/fobs with the car, and he paid $160 for a replacement of the lost one. Also, he gave me tips on replacement parts (OEM vs after market). He also allowed me extra time after my deposit on the vehicle to negotiate with credit unions.) I am an unbiased source, here, and Im telling you this is the guy you want to buy a car from. Sure, he has his stipulations and rules, but hes clear about them and goes that extra mile with you. Great dealer. Great price. Great car! Ha, ha, ha!

Ro
Review №32

Good sales reps

Sh
Review №33

They advertise on Craigslist in the sale section reserved for private owners to avoid paying dirt cheap listing fees. For that fact alone, I would never do business with them. If someone is too cheap to pay few bucks to list a car and is willing to con the website administrators, what can you expect when it comes to real expenses on the car? Liar is a liar, no matter how small or big.

pe
Review №34

Bought a 2004 VW Jetta from Arslan. Found Mr. Umer to be very accommodating, patient, knowledgeable and forthright. We were shopping during a snow storm (timing, huh?). Arslan allowed us all the time we needed to test drive, ask questions, bring the vehicle into their garage, let the snow melt to do our version of a thorough visual inspection. He provided us with service records, Carfax and a full accounting of the vehicle while in his possession. He made us feel very comfortable with the purchase and we have no hesitation in recommending CMD to others.

bl
Review №35

I bought my car there, it runs great never had any problems with it, I will recommend this place.

Sa
Review №36

Great dealership, purchased a car and was in perfect condition. Nice staff and very trustworthy.

Jo
Review №37

Great dealership very helpful if you cant find a place willing to work with you then this is the place to go

Wi
Review №38

I bought an Acura cl from them a year ago and they tried to lie to me about rust on the car when they had rust in the picture on their website. It has since resurfaced and the poor paint job and bondo is pretty blatant to see yet they still denied it until I showed the salesman the old photo from their online ad. They also refused to mention that the subframe had substantial rust on it which broke a month after owning it. They had claimed to of fully inspected the car which either means they were too incompetent to realize how bad the rust damage was or they merely refuse to acknowledge it and outright lied to me. When I reached out to them after my mechanic had brought up the issue with the frame to me I had spoke with them and they refuse to do anything financially to assist due to the fact it was sold as is which is fair but on the other end of that they had refused to tell me about the damage to the vehicle when I purchased it which is why I hold them at fault. It is partially my fault for taking them at their word but it is also majority their fault for not telling me about it as well. Either way these people run a shady business and I would steer clear if you are looking for an honest group of people to deal with. *EDIT* They claim i brought a mechanic with me but it was my father who merely checked basic fluids before buying. This just further proves my review that these are dishonest people that you should not deal with.

Th
Review №39

This is the place to get your car wrapped or customized.

Pe
Review №40

Stay away from this dump. Have whatever you look at inspected THUROUGHLY ! Typical care sales stereotype earned with this place

Pe
Review №41

Would shop there again anytime.

Pa
Review №42

Great service

Information
65 Photos
42 Comments
4.3 Rating
  • Address:367 S Rohlwing Rd n, Addison, IL 60101, United States
  • Site:http://www.chicagomotorsdirect.com/
  • Phone:+1 630-400-9707
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:10AM–5:30PM
Payments
  • Checks:Yes
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