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Mr Hardwood Inc.
4260 Industrial Center Ln NW #100, Acworth, GA 30101, United States
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Mr Hardwood Inc.
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Ma
Review №1

I would highly recommend this company. The work they did on my very worn floors with pet damage was amazing and the bannister and spindle replacement was something that exceeded my expectations. From the office staff Kendra and Caitlyn, owner Cory, manager Chris, salesman Hayden, and worker Fabian and Leo they were professional and exceeded my expectations. Hard to find true professionals and this company from top to bottom was. Even when an unexpected accident happened I have never seen a company make that a priority to make it right for me. I will definitely recommend and definitely use again for my flooring needs!

Li
Review №2

We recently hired Mr. Hardwood to install hardwood flooring in our living room areas, and I simply cannot recommend them highly enough. We have done more work on houses through the years than I can count, and their entire team’s commitment to customer satisfaction has completely redefined what the experience should be. I contacted three different companies for an initial quote on the work, and Terry’s professionalism and quickness to respond when I had questions and changes made the initial decision to use them obvious. He made sure the entire process was seamless, and every other team member from the front desk to operations and the installation teams were equally committed to going the extra mile and always with an amazing attitude. We were trying to match an existing floor that was a completely different material, which is typically a huge no-no from what I’ve read, but they never hesitated to give it their all and do whatever it took to get us a final product we loved. Bravo Mr. Hardwood! I am meticulous and have high expectations and was obviously impressed.

Ch
Review №3

I had a great experience with Mr. Hardwood. From the initial call and consultation, to several visits to their showroom to view flooring options, to the installation, everyone was very helpful, friendly, and provided excellent customer service. We had existing flooring removed and an LVP flooring installed in our condo in Midtown and the floors like great! The crew worked quickly, quietly and did excellent work. And, the cost was reasonable as well. Highly recommend Mr. Hardwood!

AN
Review №4

I cant say enough good things about Mr. Hardwood. Kelly was prompt and professional and gave a great quote for new hardwood floors for my entire 2 story, 5 bedroom home. Pedro and his team were exceptional and did the job in less time than expected and the floors are beautiful. Kelly did a walk through when the work was done to make sure everything was perfect. The house is 40 years old and we found that the sub floor was stapled down rather than nailed or screwed so the guys had to do a great deal of extra work to level the floors and they turned out perfect. Great job and great people! I will recommend them to everyone!

Cr
Review №5

Mr. Hardwood is a truly wonderful company. Everybody there cares deeply about making sure the final result is as close to perfect as possible. And the results really do show it. Your floors are the foundations of each room, right? Mr Hardwood will make your floors look fantastic, and everything else will glow as a result. I highly recommend them.

Ba
Review №6

Corey and Mr. Hardwood the best!! We had a nightmare with another contractor and our hardwood stairs did not match our floors. Mr. Hardwood not only took several days to find the right match, they were able to match 100%! The tile work they completed was top notch as well. Not only did they show up on time, Mr. Hardwood completed the job when expected. Everyone was very professional. We will call Mr. Hardwood for every flooring need in the future.

Le
Review №7

Mr. Hardwood and his team did an amazing job on our floors. This is the 2nd home they did hardwoods for us and we couldnt be happier. The staff are all kind and helpful. They go above and beyond to make sure their clients are satisfied. I highly recommend Mr. Hardwood for all your flooring needs!

Ri
Review №8

Mr. Hardwood installed flooring in our master bedroom. I had contacted them online on Friday afternoon and they followed up within a few hours by phone, and came out on Monday to take measurements and give a quote. I received the quote via email that night.Both my wife and I were pleasantly surprised that the price was very reasonable. We agreed and paid them half the cost upfront.As promised, they showed up on time the following Monday to deliver the hardwood, They had previously told me it would need to sit in the house for a few days to acclimate before they could install it. The guy who delivered it put down paper on our existing hardwood floor to protect it, and then stacked the boxes neatly in little-used downstairs sitting room.Again, exactly as promised, they showed up on Friday to do the installation. They arrived at 9AM and were finished by 3:30PM. They moved the furniture in the upstairs master bedroom out of their way and removed the old carpeting. When they were done, all the furniture was back in the right location, and the new hardwood floors looked terrific and it matched the color and size of our existing hardwood floors in the hallway exactly!We were very happy with the entire process from start to finish, and I recommend Mr. Hardwood to anybody who is considering installation of hardwood flooring.

yu
Review №9

Thank you for our new beautiful floors in our house! We cant thank Corey and Antony enough for helping us with this process! They were both very professional and a pleasure to work with - we would highly recommend the Mr.Hardwood ! Team it’s super fast super qualified. Thank you again! We so happy

Jo
Review №10

Mr. Hardwood Inc installed LVP flooring in my home. The crew who performed the installation was great, and Corey, the owner, is very knowledgeable, helpful, and personable! Within my immediate family, they have performed 5 different jobs for us now, and each time everything had turned out great! We have never had any issues. I will continue to recommend this company.

An
Review №11

WoW! So where do I start. First, I would like to thank Corey (Owner) of Mr. Hardwoods. Note: He really does look like MacGyver or his twin. I made an appointment and he was very punctual. I explained that I had installed vinyl flooring in our basement but started making mistakes. After showing me the problems, I was having he made recommendations to remedy the problems. I went and purchased the additional extra flooring to finish entire basement. He got one of his crews on it and honestly, I didn’t know how it would turn out. I came home early from work and found them all hard at work and I was surprised they were finishing up. Corey said it was an all-day job, but his crew was done in 5 hrs. WoW! It took me over 2 days putting it down in 2 rooms and making mistakes. They saved most of my other boards I had and this sure save me a lot of money. Now my basement is finished and looks fantastic. I will be using them again for our basement stairs and for my company’s business. I can’t say better things about them at this point.Here is a follow up on an additional Job they did. I asked for a quote for my basement stairs. WoW! they have by far the best stairs guy working for them. He color matched the floors perfectly. The oak treads match a premium vinyl flooring perfectly, I cant recommend them more highly. Honestly, It will be a great experience.

St
Review №12

We are beyond thrilled with our entire experience with Mr. Hardwood! Kelly was a pleasure to work with, and super-responsive to our wants and needs. He was able to get us a BEAUTIFUL LVP floor from Neptune (Synergy Ellijay) at a GREAT price. Pedro and his crew were able to install over our existing hodge-podge of hardwood, engineered hardwood and tile, saving us even more! The install crew was incredible - they were in and out in 1 DAY, and that included installing new shoe molding all around the perimeter of our almost 2,000 sq ft job. We are so pleased with the final result, but more so with the level of care and service we received from EVERYONE in the Mr. Hardwood family. If we ever have flooring needs again, Kelly will be our first call!

Al
Review №13

David stopped by for a free consultation on our engineered wood floor concerns and in addition to addressing all of those, he also made additional recommendations on how to better maintain our floors going forward. Great service. No sales pressure.

Si
Review №14

Hardwood in kitchen had water damage from a leak. Tasked Mr. Hardwood to refinish and repair the kitchen floors and refinish all wood flooring on the main level. Maria and the crew were professional and efficient and completed the job in only two days. Floors look better than new and the damaged area repair looks like it never happened! I would use Mr. Hardwood for any future wood flooring needs without hesitation!

Ta
Review №15

This is the third flooring job that Mr. Hardwood Inc. has done for me over the last 15 years. Any time that I want to add wood or refinish existing wood flooring, I call Mr. Hardwood!! The quality of work and customer service is excellent.

Je
Review №16

If we could give them 50 stars we would! We had the best experience with Mr Hardwood and their team! From start to finish it was a pleasant experience. Everyone is extremely Helpful, Knowledgeable and professional!! I wouldn’t trust my floors to anyone but Mr Hardwood!! Thank you all so much for everything! We appreciate all you have done!!!

Ch
Review №17

Mr. Hardwood completed a whole house install at my home a few months ago. I will honestly never use another flooring company 🙂 It was probably hands down the best remodel experience my wife and I have ever gone through!! From the Sales Team to the Office staff, Installation Crew and Owner! 2 massive thumbs up to Mr. Hardwood Inc!!!!

Hu
Review №18

Mr. Hardwood was a very professional experience. The owner, Corey, came to our home and was so courteous. He made time to explain to me how he would fix my floors and exactly what the process would involve with the detail of a craftsman. He did a great job and I highly recommend Mr. Hardwood to everyone. He will not disappoint!

Bi
Review №19

Mr. Hardwoods team did an amazing job on our floors. They were friendly and considerate of my family. All around wonderful to work with.

A
Review №20

We had a great experience with Mr. Hardwood Inc. After receiving bids from competitors, Mr. Hardwood proved to be the best option for both quality and the value. We had damage to our kitchen hardwoods that required replacement, and were having trouble finding the original wood from our builder. Our sales rep Jim Freeman was great in helping us brainstorm some creative options, including using tile as an alternative. This idea was a turningpoint for the project, and we found the perfect tiles for the project. Mr. Hardwood was on time, efficient and finished the time on schedule and at budget. We will definitely use them again for our flooring needs, and will recommend them to anyone else looking for a good flooring vendor in the Greater ATL area. Thumbs up!

El
Review №21

I made the mistake of not signing up for the cleaning service so my home was a mess. They agreed to pay for my house keepers work. The floors look great. They matched the stain perfectly. The owner of the company called me to discuss cleaning issues and I appreciate that.

He
Review №22

Mr Hardwood Inc exceeded expectations. They completed the job a day earlier than expected, did quality work, took good care of my newly painted cabinets and didn’t scuff them up at all and the customer service was impeccable! Talk to Ms Mary in the office and let Terry come out to your home and show you their flooring!! They’re the most helpful company and I will recommend them to everyone.

Ga
Review №23

Great price, service, quality. Exceeded all my expectations.

Da
Review №24

The folks at Mr. Hardwood are the BEST and we would highly recommend them. From the first contact, to planning for the project, to the installation team the process was clear, accurate, and professional. You will not be disappointed in the product or service that you will receive at Mr. Hardwood.

Ad
Review №25

We hired Mr. Hardwood to replace our carpet in our bedrooms at our house. The crew showed up on time and were professional during the entire install. I would highly recommend Mr. Hardwood to all of the internet strangers reading my review! :P

ti
Review №26

This is the best business I have ever dealt with. They are truly professional and honest!!!!!!! I can’t wait to do business wirh Corey and Peggy again!!!!!

Te
Review №27

Great to work with Jim! He was very detailed in the quote and helped guide us when we had questions. They delivered exactly what was promised and the floors look beautiful. Will definitely use them again for wood flooring installs.

Le
Review №28

Leo and his crew were very detailed, prompt, and clean. We were so happy, we used them twice. First time, they did a buff and screen on our existing hardwoods to re-coat the polyurethane. Just a few months later we had a water leak and they repaired our hardwoods and refinished our entire main floor. They were careful loading our furniture in and out and put pads under all the furniture legs to make sure our new floor was protected. They did an excellent job.

Ro
Review №29

I am amazed at the commitment of this company and their owner Corey Ford to exceeding customers expectations. Way to go guys! Love working with you all!

Bo
Review №30

I highly recommend Mr. Hardwood. I recently hired them to replace all of the carpet in my house with hardwood floors. They walked me through recommendations based on what I wanted and then started the job within a week. All told, it took about a week and a half (ahead of schedule). They communicated very well and were consistent and honest. The floors are beautiful, and they were very careful to leave things clean as well as to put all of the furniture back in the right places without harm done. I really appreciate their attention to detail & honesty.I worked with Dave & Tyler, and Fred & Rod led the installation team.

Da
Review №31

You might have a great experience during the sales process, however if you do choose to use this company and pay more than other reputable companies, just know there will be post installation issues. Buyer be warned.

Pe
Review №32

I couldnt be more pleased. My floors are beautiful. Allen came out and quoted the job. The price was fair and reasonable. He went above and beyond to make sure everything was to my satisfaction. Pedro and his crew are the best. They arrived on time and finished in one day! I will definitely use them again.

Je
Review №33

We had a wonderful experience with Mr. Hardwood. Everyone from Jeremiah in sales to Kaitlyn in service and Pedro and team in refinishing our floors took great care of us. Jeremiah came out and gave us an estimate and itemized proposal of the breakdown of the cost. We were able to see exactly where the money was going. He has so much knowledge on the process and made us feel very comfortable in making the right choices for staining and refinishing. Kaitlyn was so polite and professional called us promptly when promised. Pedro and team went to work on our floors and literally didn’t stop until the job was done. They arrived when promised and prepped our house to ensure our household items remained cleaned. They even finished the job early and came back out after the painter finished to ensure we were happy. I can’t say enough about this company and the overall fantastic experience. Every time I look at my floors and staircase I smile. Highly recommended.

Ti
Review №34

Im late with my review (sorry!) but had my hardwood floors refinished and all my upstairs carpet replaced back in April - Leo and Corey were great to work with. Leo was a wonderful project manager who was great about communicating and being on-site to formally manage the workers and inspect the work. Ran into a miscommunication about painting post-refinishing and Corey and Mary were quick to make it right and have everything fixed. I would definitely recommend this company to other!

Br
Review №35

If you are looking for Hardwood or Carpet. Look no further. Mr Hardwood is the Best period! Corey the owner, came to the house to measure and go over different options for us. From the beginning of the job to the end of the job was a complete pleasure. The floors are Perfect. Katlin and Mary at the office have the Best Customer Service and follow up you will ever deal with. Use Mr. Hardwood with complete confidence!

Ja
Review №36

Love my new engineered hardwood floors! Although we had some bumps in the road at installation, the owner (Corey) personally came out to address my concerns. This is a company and owner who genuinely care about the quality of their work and the satisfaction of their customers. We were so pleased with how things turned out, that we will be using them again for another project.

wi
Review №37

Great group of guys!!!!!! 👍Great Work!#ThumbsUppER!!!

L
Review №38

Mr. Hardwood did an excellent job with our hardwood floor repair after a leak. They completed the work quickly and were transparent in their pricing. Denis was able to answer all of my (many) questions and the crew was very courteous and thorough.My only feedback is that the communication from the front office schedulers could have been better. No one called me prior to the start date with an estimated time of arrival, general FYIs I needed to know before the work began, etc. Still giving 5 stars because the work product is excellent and we had a great PM and crew - would use again!

Ki
Review №39

We had Mr. Hardwood refinish our basement stairs. They also installed skirt boards, corrected the uneven builder grade stairs, and installed new handrails to match. They went above and beyond to make sure the job was done right. Stacey even installed my new hardware for the railings. Just look at the before and after pic. Everyone did a great job. Thanks Stacey, Frans, Wilfredo, and Fabian. My new stairs look amazing!

Th
Review №40

Nice owner. Worked with me.However, the owner, Corey did learn of a few errors and immediately took care of them. He went above and beyond to ensure that we were happy. I am grateful for his effort!

Ka
Review №41

Fantastic experience from start to finish with everyone in the company from Corey to Allen to Enrique and the the entire crew. Every single thing they said they would do they did with **excellence**! Their integrity and commitment to customer service mean a lot to us. The results exceeded our expectations - what an amazing transformation in our home! We had new carpet installed throughout the upstairs in November and it was done quickly in a single afternoon. We had unfinished hardwoods installed throughout the main level the week before Christmas that were finished in place and they are beautiful. Highly recommend!

Ni
Review №42

An absolutely exceptional experience - from the estimate through the full installation and follow-up. Cannot more highly recommend Mr. Hardwood, and specifically Mr. Kelly Owen and Mr. Silva. The entire Team was top notch. We are thrilled with our floors!

Go
Review №43

I couldn’t be happier with Mr Hardwood. The professionalism of the owner Corey and flooring expert Jeremiah Reid made our project an absolute joy. There are many flooring companies out there but if you are looking for the best in my opinion look no further.

Ti
Review №44

Mr. Kelly was my manager and Mr. Silva worked on my floors. They match the color of my floors exactly to the rest of my house. In fact,they even made my floors look better by adding extra shoe molding. Mr. Kelly explains thoroughly and communicate effectively. I live in a 7000 square-foot home so I wanted someone that would be detailed oriented and Deliver high-quality. I chose correctly💯💯

pe
Review №45

Excellent service and very professional. We are very pleased with the final repair in our half Bathroom. Wood was damaged due to water leak.

G
Review №46

Mr Hardwood refinished our existing hardwoods and extended them throughout the main floor, stairs, upstairs hall, and master bedroom a number of years ago. Sharing this review now based on being solicited to do so through email.For the good news first and why I rated them at 5 stars. The flooring and stairs have held up very well over the years and we’re generally satisfied with our floors. Also, the owner will definitely keep coming back until you are satisfied. No concern goes unanswered and he stands behind his work.For the not as good, immediately following the install, we had to have the crew return a few times to address minor flaws and finishing needs, and to date, we still have one small area in our upstairs hallway that doesn’t quite match the rest of the floor when seen in direct light. This was an area where they had initially installed a board with a hole in it, which was patched, then replaced, and refinished several times. The end result was still off and I know that if I called they would have come back, but after the install and following trips, my wife had enough of the chaos in the house and waved the white flag. So we just let it go and moved on.If we extend the floors into more rooms or do the basement stairs in the future, I will use Mr Hardwood again. Other than the one small blemish noted above, the rest of the floors are great and the owner definitely stands behind his work.

An
Review №47

Our experience with this company was wonderful. Kelly was our project manager and he was great to work with. He came out to our house twice for initial measurements and was very thorough with a clear communication style. He truly listened to our needs while making sure we picked a quality product at a reasonable price. We had Bruno and team complete the install. They completed everything in 1 day. I couldnt believe how quickly they finished the project (new floors upstairs and downstairs as well as new stairs). I would recommend this company to anyone looking for new hardwood floors. Thanks!

Mi
Review №48

The team from Mr. Hardwood was amazing. The staff was friendly and courteous and they followed up with me even after the job was done. Corey explained exactly what the job was going to be and delivered to the max. The installation crew are specialists, and we love our floors. They have my highest recommendation!!!!

Sh
Review №49

We had a small hardwood repair job that other companies turned down. Kelly with Mr. Hardwood was so pleasant and answered all my questions. Even though the job was small, it was difficult. Kelly and his team were professional, courteous and did meticulous work. The job looks amazing and we couldnt be happier.

Th
Review №50

Fernando came to give us quote to replace our water-damaged hardwood floor. He is puncture, attentive, knowledgeable, and excellent in communicating his ideas. He is not pushy, we felt we can totally trust him. We received a very reasonable quote in a few hours. I am very impressed; you can judge the company by its employees. At the end, with a lot of internal debate, we decided to go with a friend who offered the comparable quote. This is a rare five-star from a potential customer because I am confident they would do a GREAT job. This is indeed a great company, Fernando represented Mr. Hardwood well.

DH
Review №51

Mr Hardwoods installed all the flooring, hardwoods, tile and carpet in a rental house I was selling. Prior to hiring Mr Hardwoods, I researched products and prices with several companies. Mr Hardwoods did an excellent job, every detail was handled in an impressive quick timeline. It was a large home with a lot of work to be done. It’s not often that a company completes such a large job without me having a single complaint.I’ll be installing flooring again this year in two of my houses, it’s awesome to have a company to rely on for such major investments. Thanks guys for your A+ service!

Jo
Review №52

Corey is a excellent professional floor man! He came to our home and fixed our issue with excellent quality and total professionalism! We are beyond happy with his work. Mr. Hardwood flooring in Acworth is above any flooring services we have ever used. We would 100% recommend them for your flooring needs!Pastor BenningAcworth Grace Fellowship

Sc
Review №53

Corey is a consumate professional in all areas. He provides quick quality work, estimated and presented in a professional manner while executing exactly what he commits to you. He did three different levels, each with different applications - hardwood, carpet and concrete.I was so sure of the outcome that I never consulted another contractor. This is how it should be done. Other specialty contractors could learn a lot from his methods. Scott Head

Mi
Review №54

Highly recommend. Great work, and very responsive / informative throughout the entire process. We had water/pet damage and were shocked at how nice the floors came out. They kept as much of the original wood as possible and were very honest about what had to go. We were able to test out a few colors before making the final decision also to make sure we were happy with finished product. It was a pleasure working with everyone.

Ta
Review №55

Mr Hardwood is at the top of my list of great workers and great jobs! Kelly Owen, project manager, came out to my mom’s house and gave us an estimate for the whole house of carpet and install. He explained everything in detail from start to finish. We accepted his offer, and Kelly, Jose, and his team did a fabulous job with the install of the carpet. I’m very pleased with the whole experience and highly recommend Kelly Owen & Mr Hardwood!

Do
Review №56

Mr Hardwoods did an excellent job matching my existing hardwoods and installing additional flooring in 4 additional rooms. Kelly, my project manager, worked really hard to make sure everything exceeded my expectations and it did. Pedro, the installer, is a real Craftsman. Pedro and the crew worked very hard all day and cleaned everything up when they were finished. Wonderful from my first call to the follow-up call a day after install. I recommend Mr Hardwoods and will use them on my next project.

Je
Review №57

Such a quality job and superb professionalism from our crew! We are thrilled with the new carpet... its so pretty & soft underfoot. The installers were very professional & extremely hard workers who clearly wanted us to be happy. Everything was moved quickly & put back perfectly & I never felt rushed or anxious to move our personal items. The measurements were spot on and the office staff was very friendly. I would HIGHLY recommend Mr. Hardwood Inc to anyone looking for carpet or flooring!

Ph
Review №58

I cant even begin to express our satisfaction in the entire experience with this company, from beginning to end, these are great people. When I had any concerns Corey addressed them immediately. Give them a try, you wont be disappointed.

mi
Review №59

Ive used Mr. Hardwood for multiple projects in our home. Weve had our existing hardwood floors sanded and refinished. Weve had a Bamboo floor installed in our Master bedroom and most recently had our stairs recarpeted and hardwood installed in our upstairs space. Each of these jobs was completed timely, professionally, and they all look great. Corey and his team are courteous, knowledgeable, and a pleasure to work with. I highly recommend this Company for any type of flooring needs.

Na
Review №60

There are not enough words to express my gratitude for Mr. Hardwood! We scheduled our hardwoods to be refinished the week after cobb county, ga mandated shelter in place restrictions. Due to extremities of the unknown at that time, we didn’t know what to do. We dreaded having to call Mr. Hardwood about our concerns bc we were fully prepared and expecting to be pressured to move forward with plans. Finally made the call and we were pleasantly surprised at the response. It was business as usual for his industry and our hesitation was met with nothing but empathy and understanding. We did not once during the entire conversation feel any frustration from the owner that we wanted to wait to have our floors done and w/o a definite answer as to when we would feel comfortable to proceed or have the time. So I lead with that bc that was just the icing on the cake of our first impression of the owner. We got 2 quotes and Mr Hardwood was our 2nd bidder, both owners were friendly, passionate and professional. Definitely experienced and have a love for the craft of refinishing hardwoods. To our surprise, both quotes came in w/in a few hundred dollars of each other when we took out the extras we added to the job, which was so nice bc it affirmed the feeling we got from both of them that they were seasoned and knowledgeable professionals that translated to us that their calculations had a true logical real time formula (materials, labor, time) that was fair. Initially bc his presentation was exceptional and POS left were so professional and relevant, equal to a large national company meant that his quote would come in significantly higher and in our best interest, should get a 3rd quote to measure against. We also loved that both owners would both be onsite throughout the process and involved in the work. So why did we go with Mr. Hardwood? From a business perspective, we were immediately impressed w/his presentation for a locally owned small businessman. We could tell Mr Hardwood ran an organized successful business. He was able to provide very clear processes and timelines for the cadence on the job. He took notes, was flexible, listened with an open mind and lead willingly when asked to give his recommendations and supported them with photos of previous work to help us decide. I find sometimes contractors are not able to eloquently help customers make the right decision or upfront about their abilities/experience or are a hard sell to go with their personal opinion that may not match your personal style or budget. His proposal was organized and clear. We knew exactly what we were getting down to the products he would be using. So in the end we choose Mr. Hardwood bc we felt confident that he would deliver to our expectations, there would be no surprises and no corners cut on quality of work. He definitely takes pride in his work and it was apparent that his crew has been with him for a long time which further emphasized our confidence in him and business health. In addition, he’s invested in his office personnel, customer service was excellent! Recently after discovering a mysterious accident on our hardwoods that started eating away at the finish, we emailed Mr Hardwood to seek his guidance for fear if we waited it would lead to a job we didn’t want to have to spend the money on, but necessary. To our surprise, he immediately responded, asked us questions, had me take pictures and came out the next day w/o hesitation to stop the “bleeding” if you will. He was able to mitigate the problem and there was no charge to have him come out for the quick fix! We are so happy we went with Mr. Hardwood. He stands behind his work and cares about his business. He has demonstrated our relationship did not end upon completion and he’s available to us w/in reason if there were a problem whether in his control or not. We feel like we have a friend in the business that we will happily invite back into our home for future needs and someone we wouldn’t hesitate to introduce to our friends!

Ma
Review №61

I brought Corey in to put hardwoods in our living room, hoping to match the existing hardwoods. Im not sure exactly how things went so wrong. Corey assured me that it would be a near perfect match, its no were near a match. The job was to be completed in 3 days, it took 5. I asked his guys on day 2 when they would be back tomorrow. They responded we start a new job tomorrow. So I got to wait an additional 2 days with no furniture in my home. The carpentry work as a whole was sub par. The promise to repair an existing issue had absolutely no improvement. The quarter round was installed by Forest Gump, when I expressed my disappointment with it Corey assured me they would use new pieces with less seams. There was no change still looks bad.When Corey came to my home to close out I was so stressed I didnt sleep the night before. After going to the long list of disagreements Corey accused me of attempting to get out of paying. We went back and forth to the point he was yelling at me in my kitchen, my toddler was in the other room. I told him not to yell at me. Get out .He then went to the police. Telling them I was defaulting on our contract. The contract was not meet in my opinion.Much stress and aggravation could have been avoided with a little customer service skills. I would never recommend you let this company into your home.Thats funny Corey. I never threatened to harm you. Apparently you believe its okay to yell at someone with a child present.Peace need to know about you.

Ja
Review №62

We had an excellent experience with Mr. Hardwood Inc. They were very professional in giving estimates, being punctual and the finished product is beyond our expectations! A very knowledgeable friendly group. We recommend this company to all who are looking for a great job well done!

Ma
Review №63

Found Mr. Hardwood online after reading all the stellar reviews and now I’m writing one! From day one, Kelly walked us through the process and was easily accessible for any questions. Brandon’s team came over to do the work and they did an amazing job. We had a question about one small area after the job was completed and Brandon was there that day. Overall high quality people and high quality work!

Ro
Review №64

We ad hardwood and carpeting installed.Hardwood perfect.Carpet Installation was good. However, carpet was defective. Mr. Hardwood replaced with identical carpet. Defective!Awaiting repeat inspection/replacement.Installation crews were professional. I recommend Mr. Hardwood.

bi
Review №65

Mr Hardwood does impeccable work. I needed a 20+ year old oak staircase refinished to a totally different color as well as the posts and rails. Fabian sanded everything down to the bare wood including very intricate posts and hand rails. Using NO chemical strippers but instead many hours of hand sanding to where all wood surfaces looked like the original raw wood. This ensured the stains applied went deep. The end result was brand new. No other company I spoke too would avoid the very toxic short cut of chemical strippers. I high recommend them. Kelly who was my contact and his dedicated professionalism to ensure everything was perfect was key as well.

Ye
Review №66

Yesterday, I left a real review about my feelings for this company due in part to them having let go of the girl I was working with the day after she told her boss in confidence that she was fighting cancer. Sadly that young lady called me shortly after leaving it and asked would I remove it because Corey the only one she had anything nice to say about texted and asked “would you please have your friend remove the review they left my company?” I would like to state that this sales person while she seems like a very nice person, is not my friend. I asked her had she received her final check and she said she had been written a final check in her businesses name and would deal with it Monday. I’m going to hire her to do our parsonage’s floors once she lands somewhere else and I will ONLY delete this bad review if she tells me she was able to get her final salary check. I used to work for a bank though, and I’d like to find one that cashes business checks.

Ba
Review №67

I could not ask for better service, Allen Lee and all the refinishers and installers were wonderful. I would recommend this company to everyone. In fact I did recommend Mr. Hardwood to my cousin and she is also using them.

El
Review №68

We recently used Mr. Hardwood to repair and refinish all of our hardwood floors on the first floor, plus replace and redo our front stairs with metal barristers ,and stain all of the stairs and rail to match the floor (two story foyer). Ken Willis, the project manager, was fantastic and communicated constantly with me, the homeowner, and the contractors. The quality of the contractors was phenomenal . Not only is Mr. Hardwood insured but all of the contractors are insured as well. As a professional working woman, having Ken as the project manager was essential to completing the job on time and addressing any questions or concerns I had. I dont know how I would have done it without him. My husband and I highly recommend their work and they definitely deliver what they promise. The results are impressive and added significant value to our home. Lastly, they have a transferable warranty for their work which is also amazing.

La
Review №69

Mr. Hardwood (Kelly) did a great job with our new carpet installation. We had newly painted walls and baseboards and there was very minimal damage to the paint!! Kelly was responsive and quick to complete the job. Were very happy we decided to work with Mr. Hardwood and Kellys team!

JU
Review №70

I called to enquiry about a finishing product for my hardwood floors. They were very professional and promised to call me back with the response. Nowadays a company that keeps it promises it is a company worth mentioning.

Sh
Review №71

Hired this company to do my lvp flooring and carpet. Large home and everything looks perfect. Installers showed up on time and left the project clean when finished. Highly recommend the friendly folks of Mr. Hardwood. I damaged part of the floor the day after installation and they were kind enough to touch it up for me. Hardly even noticible. Customer service really goes a long way.

Li
Review №72

I have no good words to say. After doing our own homework and finding the hardwood that we wanted, we gave him the sample and info. He then proceeded to set up a display that he was going to sell under his own brand. I also reported him to the owners of the original manufacturer.Big talker. Also bad mouthed his own employee so He could get the sale himself. I would never recommend Mr Hardwood!

K
Review №73

Mr. Hardwood installed hardwood floors and refinished all of the hardwood floors on the first floor and second floor of our home . Mr. Hardwood had to refinish our master bedroom after installing new wood floors due to the low quality installation and terrible finish job. They also could never get our our newly installed hardwoods in other areas to match on all of the hardwood floors they refinished. Some of the floor areas were matte finish and other areas were a very shiny finish. They refinished some areas three times trying to get our first floor of our house to match on the floors they refinished. Our floor finishes are mismatched where they refinished floors throughout our home. I’m an Interior Designer and this company did very poor work. We made them refund our money after their multiple attempts to repair did not work. Another company will have to completely redo our floors.

H
Review №74

Best of the best. We found Mr Hardwood and we are very fortunate to have Cory being our consultant with our new wooden floor. Great output beyond our expectation. Always superb responses and best result. Thank you, Cory being a great designer for our home.

Cu
Review №75

Great service. From the initial call to the appointment; Jeremiah was exceptional. In addition, Jeremiah displayed outstanding customer service

Le
Review №76

I had a water leak in my house that required my hardwood floors to be replaced. I contacted Mr. Hardwood and spoke with Fernando who came out and assessed the damage. He was very knowledgeable and professional. The job was completed in good time and I am very satisfied with my new floors. Thanks Mr. Hardwood!!

Su
Review №77

Wonderful experience with this company Kelly went above and beyond to help me. Made several changes before we were finished and Kelly worked with me every time. Highly recommended. Good prices and professional people.

No
Review №78

Really shocked at all these positive reviews. The crew worked fast, did a semi-pro job, and the results were very disappointing. This review will probably get a response from the business owner saying *Call Our Office and Well Make it Right*. I did call the office with my concerns. The salesman came out and said this was all normal and fine. He looked at the poor work and literally said This is Normal Quality Work. The Ridges and Bumps all Over The Floor are Perfectly Normal.

Ch
Review №79

Mr. Hardwood is fabulous! I worked with Kelly and Jose did my carpet install. Arrived on time and were done before end of day and it looks wonderful! I definitely recommend them!!

Ma
Review №80

Hardwood floors buffed and coated. Looked great when finished. Leo and his crew did a good job. On time and very professional.

Ke
Review №81

Great service from the initial call through the final clean up. The crew was exceptional and the quality was top notch. We are so happy with our new floors!!! They even finished a day early!!!

Yv
Review №82

Kelly and Fernando are an outstanding team of professionals. They did a great job refinishing our flooring, replacing a floor vent with a flush finish vent that I love. Matched the color to match our dining room and completed on time. I would not hesitate to use them again.

Be
Review №83

I am absolutely floored (pun intended) by our experience with Mr. Hardwood. I tend to be a little gun-shy about major home projects, but Johns kindness, professionalism, and sense of humor put me immediately at ease. The level of personal attention and care he took was extraordinary. John was personally invested in our project, and eager to deliver a beautiful finished product as efficiently and painlessly as possible. Im thrilled with the result. Every step of the process was thoughtfully tailored to our needs and preferences. Cristiano and the team were punctual, thorough, and highly professional. This was, hands down, the best customer service experience of my life. Furthermore, our stunning new floors have transformed our entire house. This was easily worth the investment, and Id recommend Mr. Hardwood in a heartbeat to anyone looking to upgrade their floors.

Ju
Review №84

We recently highered MR Hardwood in Acworth Ga. To do our strairs. From initial meeting to completion of the work the customer service was on point. I want to thank them all but especially the on site crew Fabian, Nancy and Uriel. Thank you for you professionalism and for leaving my home clean (your workspace). Thank you for being as quiet as you could be since my husband was working in the office not to far from your work space. There was little to no chatter between you three as you worked. You guys are awesome.

Rv
Review №85

I am super pleased with my new hardwood floors! From the beginning, I have had a great experience with Mr. Hardwood. Ive seen their work in other peoples homes and knew that I wanted to utilize their services for refurbishing my floors. From the front office in dealing with Tammy to each crew member on-site, I had nothing but courteous and professional service! I am definitely going to use Mr. Hardwood for all of my future initiatives!!!

Ke
Review №86

I had a fabulous experience with Mr Hardwood last fall. Their sales staff provided me with the perfect option for my home and the pricing was unbeatable. I would use them again in a heartbeat!

Mi
Review №87

Great place with competitive pricing. Allen was super nice and very informative. Would highly recommend them.

Ma
Review №88

The whole process was very enjoyable. Jeremiah did a great job of explaining the process and what to expect. Fernando was the crew leader who actually installed and refinished my floors and I cant say enough about him. He was very friendly and readily answered any of my questions. He was always concerned about how I felt the job was going and how the finished product was. I highly recommend Mr Hardwood and the team that handled my project.

Na
Review №89

I had some water damage and needed my floor replaced. Mr Hardwoods sales and crew were very professional and did a quality job.

La
Review №90

All my concerns about installing a new floor in my house got wonderfully answered by Mr. Hardwood. They are truly experts in the field. Loved their service mostly for the rates and the look that is offered at such rate. With lifetime warranty, the professionals in the field offer an edge to the service. If you are still relying on other flooring companies, it is time you consider Mr. Hardwood.

Sh
Review №91

Cory Ford is the absolute BEST, and by that I mean, he runs a superior business with great people to serve his clients. Our hardwood flooring was installed a couple of years and I had a few minor places at doorways that had been effected by high traffic, wet shoes and wet paws. Cory was so kind to come out and remedy the problem. I will highly recommend Mr. Hardwood/ Cory Ford to everyone I know!

Pe
Review №92

Mr. Hardwood inc has crews that show up on time and are professional and clean. The results are breathtaking. When they promise total property transformation they deliver.They have installed carpet, tile, LVP, hardwood, custom staircase, iron spindles, and performed dustless resanding. They finished out with installing trim and great interior painting.I’m thankful for this company.

Cl
Review №93

The saying you get what you pay for is very true. I paid for beautiful floors, which included refinishing 3 rooms, adding new Oak in 3 rooms and new Iron balusters on my staircase. I could have saved some money going elsewhere but every interaction with the team at Mr Hardwood was positive from the first sales call, to delivering the material and install. We could not be happier with our experience and their team of true Professionals. The wood you can get anywhere, but do yourself a favor and pay for the team of professionals and the experience, its worth ever penny.

Ga
Review №94

Fair price with excellent service. They were very helpful and patient with our difficulty picking a color. The final product was beautiful.

Br
Review №95

Kelly and crew were fantastic! Ou refinished hardwood floors look amazing and they even came back to fix a few things quickly and painlessly. Quality work and finished within our time frame!

Ja
Review №96

The crew was professional and courteous. They were on time and cleaned up each day after themselves. The finished product is fantastic!!!Denis was the salesman we worked with. I cannot say enough good things about him.I highly recommend you ask for Denis.

Ma
Review №97

Recently purchased our first home and needed the hardwoods refinished and some new hardwood put in to replace the carpet. These guys were super quick, efficient, and did a high quality job. If Fernando is available, ask for him, he was great! They didnt try and push any add-on products, and only sold me what I needed. Sales staff (Jeremiah) was also very knowledgeable and was very easy to work with. Would definitely recommend them to anyone.

K
Review №98

We had Mr. Hardwood come out to replace the carpet in our basement and replace the hardwood in our kitchen with tile. They did a fantastic job! The carpet has a pattern to it and it looks perfectly seamless even though there are several seams - I havent figured out exactly where they are. The crew was amazing - very professional and kind.We had Humberto for the kitchen floor and he did a phenomenal job, even cutting teeny tiny (think 1/4) strips where many other installers probably would have widened the grout along the wall. Very, very pleased and would call them again in a heartbeat.

Am
Review №99

Mr. Hardwood did an exceptional job on installing our iron spindles. Sherry was Awesome! She was very efficient and followed up with us throughout the entire process. Patrick was great too! Making sure we were happy and satisfied with the work. Will definitely recommend to friends and family!

Ka
Review №100

Today my friend Corey Fords company came to our house to start our floors. We were told this would be a 3 day job and We were prepared for that. They arrived at 8:30 am and by 6:30pm they were completely done. We could not be more pleased with the work that was done. As of today there is not a stitch of carpet in our home. What started off as a 3 day job, Bruno and his men got done in one! With all we have going on this week this could not have been better service if I had paid twice as much. Thank you Mr. Hardwood for the amazing work that your team did from start to finish. From the amazing people in your showroom to the guys completed an amazing job in an amazing time. The best part is that now we will be happy and proud in our home. We cant recommend you enough! Thank you so so very much!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:4260 Industrial Center Ln NW #100, Acworth, GA 30101, United States
  • Site:https://mrhardwoodinc.com/?utm_source=Google%20My%20Business&utm_medium=Acworth&utm_campaign=Acworth&utm_term=Location&utm_content=Location
  • Phone:+1 770-318-8880
Categories
  • Flooring contractor
  • Carpet installer
  • Carpet store
  • Stair contractor
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–2PM
  • Wednesday:Closed
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Online estimates:Yes
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