user
AutoZone Auto Parts
3005 Waughtown St, Winston-Salem, NC 27107, United States
Appearance
AutoZone Auto Parts
Comments
ka
Review №1

The service man was very pleasant professional and the process was quick. He gave me the information I needed and explained it to me as well.

K
Review №2

I went into this store so many times in 2 days and each time the workers were so professional and polite. They answered all our questions because my daughter and I were trying to do some work ourself with her vehicle. Micheal H is a superb associate he gave us clear instructions to tackle two task ourself. I will never go to any other auto store because I feel so welcome and appreciated here. Also all our millions of questions were answered with not being condescending towards us they genuinely wanted to assist us. Thanks Micheal H and store manager I forgot his name. But all our task were completed successfully with y’all expertise assistance.

Re
Review №3

Very friendly and helpful sales staff. I was just padding through town and needed a battery for my car. Even though it was almost closing time, the sales manager came out, tested my battery, made some great recommendations, and swapped my battery for me to get me back on the road. Im very thankful these guys helped me out.

rm
Review №4

Michael h. Was very helpful and very professional. He was very respectful and if you go here, you won’t be let down

Sa
Review №5

The lady that waited on me was very helpful.

Ge
Review №6

Your agent, Arthur, helped me out this morning. He was professional, courteous, and knowledgeable. He is a very fine representative for you folks.

J.
Review №7

I found everything I needed.

Pe
Review №8

I went to the Auto Zone in Winston-Salem because my car was experience high RPM’s at a low MPH, and the staff there was beyond friendly. The store manager, Juan was so helpful and went out of his way to get my car fixed. He was so patient with me, because I had no idea what was wrong with my car and he knew what to do immediately. He stayed past the time he was scheduled for, and was extremely helpful. I will definitely be going back to this Auto Zone and I will recommend it to my friends and family. Great business and customer service!

Ed
Review №9

Good friendly service.

Jo
Review №10

We are loyal customers. But we moved to a new location and the one closest to us never know what they are doing. They need to figure that out. Ill go the other Auto zone

jo
Review №11

They have what you need

Mi
Review №12

If I could give it no stars, I would. I will NEVER shop here again. In fact because I experienced such bad customer service, I WILL NEVER shop any other AutoZone. The customer service was aweful and they obviously dont like black people. Im encouraging my children, friends and family members to NEVER shop and spend their hard earned money anymore. I have never been so humiliated and made to feel so small in my life compared to how they made me feel. And this was the worse I ever been treated in a long time.

Re
Review №13

Very helpful staff

Va
Review №14

Service was Wonderful. Auther B help me get what I needed, I will be returning.

ch
Review №15

Michael Hagans at store G484 is one of the best people ever. Without every meeting me, he gave me absolutely the best customer service. He went above and beyond his job to make sure my car was properly diagnosed and fixed properly. Most companies will just make the sell but Michael showed the true definition of a great person. I could never repay him. My family and I are now driving in a safe car. I am new to the area but I will refer people to this location. And just want to say thank u Michael for everything and will be back again and again.

Br
Review №16

Great service

To
Review №17

They had the item I wanted and was very helpful to my husband and I needs

R.
Review №18

Great people and good service. They always have what I need. I have never had a problem.

Li
Review №19

Auto parts store. They have whatever you need for your car replacement parts. If not in stock, it can be ordered for you. Staff is friendly, and knowledgeable.

Ka
Review №20

Good service

Jo
Review №21

Juan, the GM, is the reason I keep coming back to this store. He actually understands the importance of Customer Service for a brick and mortar store. It’s pretty easy to buy things off Amazon, and it’s usually cheaper too. But Juan’s care in making sure I get the right product makes all the difference to me.Honestly, the app and mobile website are horrible! They NEED to spend more money and/or time fixing it. There have been times when I’ve bought something off Amazon only because I didn’t think Autozone sold it based on their mobile website and app. And then I find out during my next visit that they had it, but I was searching wrong. So if you’re looking for something, save your time and just go to the store or call them.

Ly
Review №22

Has a little bit of every part for your Car, reasonable prices

Da
Review №23

Employees mocked me when they thought I wasnt paying attention. Not everyone is a car person. They should be helpful instead of bullies.

Ta
Review №24

Juan the Store Manager is amazing. He makes sure his team takes great care of you.

De
Review №25

The line was long but it moved very quickly! The gentleman behind the counter was very nice and assisted me with searching for the right light!

Je
Review №26

Great place for car stuff....excelent staff also

ch
Review №27

Friendly staff fair prices, and they had the special cap for an old car in stock

No
Review №28

You can always depen on them to have what you need great staff

Ma
Review №29

Very good

Lo
Review №30

Juarn at the Waughtown location was Awesome! Go see him!

Mi
Review №31

Great staff. Very helpful

Ro
Review №32

These guys at this location are class acts. Love doing business here.

An
Review №33

Nice store and personnel

NC
Review №34

National parts store in neighborhood setting. Friendly and helpful personal.

An
Review №35

Great service

re
Review №36

Has all you need for your vehicle.

Mo
Review №37

Great place for auto parts!

mi
Review №38

💯

Sa
Review №39

Attentive, helpful and friendly staff!

Sa
Review №40

The personal are helpful.

Tr
Review №41

What ever u need for your car or other stuff.

La
Review №42

Great customer service!

Ga
Review №43

Expensive but always has parts

Sa
Review №44

Good customer service

Va
Review №45

Good people here

Al
Review №46

Great service

Ty
Review №47

Very helpful

Br
Review №48

Not bad

Ba
Review №49

To much vaping in that store

Da
Review №50

Very helpful

Ro
Review №51

Ways helpful

Sh
Review №52

Friendly service

sh
Review №53

Love the place

Jp
Review №54

Great service

Au
Review №55

Good service

Do
Review №56

Always has products I need

Ed
Review №57

Great parts

G&
Review №58

Very good

Tr
Review №59

Best prices

Te
Review №60

GoodThanks

Ta
Review №61

Great service

Tu
Review №62

Near by, get in the Zone

Ke
Review №63

Super

Ed
Review №64

Great service

Ce
Review №65

A very good service availability in English and Spanish

Di
Review №66

Great service

BO
Review №67

The

Gi
Review №68

Its good

Information
10 Photos
68 Comments
4.5 Rating
  • Address:3005 Waughtown St, Winston-Salem, NC 27107, United States
  • Site:https://www.autozone.com/locations/nc/winston-salem/3005-waughtown-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6484&y_source=1_Mjg3MjAxOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 336-293-0029
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations