Long story short. Hood was badly rusted. Risk of flying off at highway speeds. Dont know the area. Called around and was referred here. Spoke to Kyle. Had hood replaced with a used pulled hood at reasonable cost. Could not afford new. Replacement hood is secured to engine compartment and travels can resume. From initial phone call to car back in my possession, three days (includes weekend)! They showed me a picture of the hood before its installation. I would go back to this location in a heartbeat. These guys helped me tremendously and completed the fix, both in very reasonable cost and time constraints considering the overall circumstances. Five stars. Thanks! 🙏

Terrible!!! Do not take your car here if you care about it! They have had mine since June, insurance paid them a month ago, and they still have not gotten my car back to me. In the meantime its gotten broken into and vandalized! They had no response, didnt let me know, I had to go in and check on things since its been months and found it dirty as can be with the windows busted. My car is 1 of 2000 and should have been taken better care of. But had they done things in a timely manner I wouldnt be still careless with now more to fix than before I brought it in. This is not the first issue I have had with these inbysuls if you are considering using flow luxury Id advise you to reconsider. Talk to anyone in the flow audi service department about my experience Im sure they would be happy to confirm the truth!If there were a way to post pictures Id be happy to Id anyone knows how.... might I add its unacceptable that they store and place their dirty tools on my leather seats..... even after I was in there yesterday complaining about the lack of respect my car and myself have received.

Fit me in to paint my 1996 Rav4 . Great job, really happy with results.

I’ve had at least 3 cars worked on over the years at the body shop- 2 times involving deer damage. This is my go to shop in Winston Salem. Good customer service. Good communication. Easy to work with.

Paint an work is good but got my car back leaking coolant supposed to be audi certified

Started out badly; I came early for my appointment and felt ignored for a while. But once they had a previous customer cleared away and my time had come, I was treated to cheerful and knowledgeable attention, and to helpful explanations (when I asked) on how the process would work going forward. Also took less than the promised half hour. Im not saying I look forward to my next fender-bender so I can go back, but if I had to deal with the problems, at least they made this part of it pleasant.

They fixed my passenger side mirror quickly.

Very prompt and high quality work

My grandson told me takes all his cars in need of body work to Flow luxury paint n body shop. I have a 97 Acura from my grandson and a lady backed into my passenger dr. They put another door on it and painted n blended in with the body. MY CAR IS BEAUTIFUL! They cleaned it up detailed it looks like and looks like a new car!!!! Thank u Kyle and the guys for all ur hard work. U have one happy customer!!!!!!!I I highly recommend yall♡

I would like to give my special thanks to Kyle, he is such a great repairer and a nice person, he was taking care of my car during all my visits.He is hard-working and extremely professional. I am really satisfied with what he did to help me. Besides, there is really good service in the store.

Great service and amazing personnel!

Zack is the MAN. Came in with a simple fix and was out of there in no time. Great job on the fix. Highly recommend...

Left massive gap between headlight and hood. Door locks didnt work after I took it back twice for a totally different issue. Interior trim was permanently warped and didnt fit back into correct spot. Told ME how to adjust hood, instead of fixing it themselves. Had to email management to get a call back from service rep. Employees hide from you behind their cubicles so they wont have to deal with you. This place is a junkyard posing as a shade-tree body shop. Take your car elsewhere!

We have 3 vehicles get tree sap damage on the paint. Then we had another vehicle that was involved in a rear end accident. Insurance had not issues working with Flow. All told, Flow was great at making the cars look and feel like new. Sure there was the inconvenience of having to wait, but repairing cars is not a fast process to do it right. We have them as our preferred place for any future insurance claims.

I was told my car would be ready for pick up by 4/21....but here we are, three weeks later, still waiting for parts and Im being told that when these parts arrive the work will take at least a week. If you need your car repaired in a timely manner, I highly suggest you take it somewhere else. A month behind the original date promised seems excessive to say the least!

At this point, I can not tell you how the service was performed. However I can say that I am not impressed with their customer service. When I was attempting to bring the car in 3 weeks earlier, It took several phone calls before anybody would call me back.Now after 3 weeks, the work should have been completed approximately 3 days ago, I have left phone calls on each day with the manager and no response or returned call. I would think a courtesy call would be reasonable, especially with an $8,100 repair job. I can only assume they simply dont care.

Great service my cant even tell my car was side swiped.

I live in Durham but had heard good things about Flow so I drove an hour and half to get a small repair done on my Audi A5. After 2 weeks, I was told that the repairs were complete, the car had been checked by a technician, and it was finally ready to be picked up. I once again drove an hour an a half to Flow and within a few seconds of pulling off the lot found that the wheel was crooked (I had to hold it at 1:00 position to go straight. Putting the wheel straight would have sent me into a wall). When I walked back in and brought this up with the staff (having them drive it so they could see for themselves) I was told that they must not have fully checked that it was working. The kicker was that meant I would need to drive all the way back an hour and a half again in a day or two to pick it up after the wheels had been re-aligned.When youre paying top dollar you expect a job well done, not to pick up a car with a flaw so visible you can notice after driving it for 10 seconds. Do yourself a favor a save yourself the headache of dealing with Flow motors.

NEVER BRING YOUR CAR HERE!!!I wouldnt let these guys finger paint for a kindergartners final exam! Picked my car up after almost $4500 repairs and they had cut into my bumper with the buffer attachment so deep it was into the plastic (which they just repainted) paint runs also in the bumper, dried paint on my chrome grille, HUGE 6 inch line from where it looked like they hit the car with something while the paint was still curing, paint runs all in the trunk lid and they even put a major scratch on my drivers side door that was all the way down to the metal! Didnt buff my headlights like I paid for, said the guy didnt feel like going through the trouble of taking them off. They fixed the issues within a day I came back and they didnt wet sand ANYTHING edge of the hood felt like shark teeth, dust from sanding all on my back seat and trapped in my 3rd brake light, and a huge line of clear coat over spray down the entire top of the car. Not to mention They had CHRISTMAS TREE CLIPS used for front bumper plugs instead of the correct plugs I asked them to use, headlights were loose from missing bolts and the pins to connect the splash panel to the underside of the bumper, oh they lost a few so the replaced them with old bolts. Within 3 MONTHS the front bumper started chipping and Im still finding trash all in my paint. On the 3rd attempt the manager got an attitude with me. So I recently went to a REAL BODY SHOP and had some of the issues fixed and they even said how terrible of a job they did and that the paint doesnt even match! NEVER GO HERE!!!!!!

I highly recommend Kyle and his team for both collision repairs and detailing services. They are trustworthy and dedicated to providing quality services at a reasonable price.

When my Silverado Crew Cab was rearended, Flow Body Shop, fixed it like it was brand new. When it took longer, they actually paid for my Rental truck! Excellent customer service! Id give 10 stars if I could!!!!

I was very pleased with the results of the work they did on my car. It was completed in a satisfactory amount of time and the staff at Flow was very courteous and helpful during the process.

They take pride in their work, unlike another autobody repair place (unlike R@#$%^!L Autobody Repair in GSO on Battleground Rd) Great customer service.Would have given them 5 stars but for One thing... I had regular screws on my license plate cover, and they put bolts my license plate cover....I cant take the cover off to get to my license plate!!!! Going to have to take it to a shop to get it off!!!

Awesome place Jeff Shoaf is the best

Awesome crew

I had my car repaired with them, first I have to say the body work is not bad, I pick up the car on Wednesday late evening after 3 weeks stay in the shop, Day after my car won’t start, and water in my highlights i drive to the VW dealer they say is the battery dead, I just can’t believe it, I just had Service done with dealer before I send to them, I don’t know what that did but this is really bad and sad experience with them, so don’t go there if you have other Choice

Good place nice people

Fast and good work

Great customer service!!!

Highly reccommend

Ok

Great work