Top notch service from Jim and his team! For any modern day business its critical to have a reliable technology partner, Minkatec is just that. I dont often require work on my business PCs but when I do its important they are up and running quickly. Minkatec is the technology partner I need to keep my business tech running smoothly.Recently they restored 3 laptops for my business and now they run better than ever. Clear communication about the costs and honestly cheaper than I expected. Jim took the time to explain my repair options and helped me figure out what made sense for me. Did I mention the super fast turn around? In less than 3 days all 3 laptops were ready for pick up, amazing!Great ethics, super knowledgeable, timely turn around and fair pricing what else could one want in a technology partner? Thanks Minkatec!

A great local shop that has helped me out a couple of times with my PC. Very professional and quick to diagnose and fix. Highly recommend and I will continue to use them in the future.

Jim is fantastic! He helped my parents out with their computer a couple of years ago, but most recently helped get my office printer/scanner properly networked. I had wasted about 8 hours of my time trying to get it figured out (had done it in the past, but couldnt figure it out this time due to a new modem). He had everything up and running in an hour, and came up with a much better long term solution than the way I was running it. Great work, and very reasonably priced.

Outstanding customer service. Visiting from out of town and I need emergency assistance on my laptop. They were super fast and the price was great!

I went to minkatec several weeks ago. I took one step into the place and out of nowhere this german sheppard just leaped and lunged at me. I was startled like you wouldn’t believe. It turns out the dog was just being friendly, but still its like come on its rather unprofessional to bring your dog to work in the computer business. I’ve seen this bring your dog to work thing before at other places. It is like its becoming a new fad or somthing. Anyway the guy there said “oh he’s ok he wont hurt you.” Classic line from dog owners. I just turned around and walked out.

Ive used this business for the past 5 years, since I moved to the area. Im not totally computer literate nor am I a complete novice. Ive always gotten good advice and clear and respectful explanations in answer to my questions. Their work on repairing my laptops has been good and reasonably priced. I wouldnt go anywhere else at this point. Im glad to have found them after bad experiences with several other computer repair businesses.

Jim and the team at Minkatec provide outstanding service and support. I am a long-time customer and have referred multiple satisfied clients to Minkatec over the years. I would highly recommend their services.

I have worked with Minka Technology on two different projects deploying custom software solutions to clients and they have been outstanding! They understand unique business needs and deploy the right technology to support those needs. I highly recommend them for managed services to allow you to run your business without worrying about critical technology components you have. They keep your systems running and secure. One application we worked with them on has been running for over 4 years and keeps running on a secure server without issue which speaks volumes to their abilities.

Jim McNelis (the owner of Minkatec) is a man of no integrity. I dropped my computer off in april to have a few security software programs installed. he said he would have my computer for about a week and would give me a call. well 3 weeks went by and no call. so I called and he seemed confused and said oh yea your computer is ready. when I went to his shop the bill I had to pay was much more then expected. he claimed he had to install these software programs that I never even asked him about. adobe acrobat pro and some visio program. these were some rather expensive additional charges. I told him I never wanted these programs nor do I need them. he just gave me a blank stare and seemed irritated and said ok fine ill need your computer for another week to remove them, and for only a partial refund. I said no way and I reluctantly paid the bill and walked out. so if you want to deal with a rude arrogant jerk then I guess minkatec is the place for you.

I would avoid due to bad customer service. Treated like a child from the moment I set foot in the building.

Best little old computer store in Delaware :)

Good and great service