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Computer Fixx
4608 Cedar Ave #103, Wilmington, NC 28403, United States
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Computer Fixx
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Da
Review №1

Glen and the office staff were friendly and helpful. My repairs were done professionally and efficiently! Thanks Computer Fixx!!!

Cl
Review №2

Computer Fixx is, by far, the best business for computer repairs and or data retrieval. I have been utilizing their services since 2009. Recently, my cousin suffered a computer crash, and there was some very important data she needed retrieved. I agree with another reviewer-- Glenn needs a superman cape! He is beyond awesome when it comes to a computer issue! I live about 50 miles out from Wilmington and there are other computer shops nearby, but none of them compare to Computer Fixx. I will gladly get in my car and drive to Computer Fixx when a computer problem arises. Glenn and his wife are attentive and very nice. Job well done Computer Fixx! A+++++++++++ Thank You!

El
Review №3

Computer Fixx is The Best place to go to get your computer fixed. For years I have gone to repair shop one after the other. The way I was treated it always made me feel stupid and many places acted like my presence was bothering them.... Then I found Mr. Glenn and Susan. My hope was restored. Finally I found the very best place to get your computer fixed. There is no such thing as a stupid question. Mr. Glenn goes out of his way to make sure you are happy before you leave. He goes well beyond to teach me and answer all my questions. I have never felt rushed. Also, They are very fast in the turn around of repairs and he has always called me to let me know it was ready when he knew I needed it fast. I tell everybody not to miss out on great computer repairs and friendly, knowledgeable service. Tell him Elizabeth sent you!

Ge
Review №4

Helpful prompt service! Can recommend

Le
Review №5

I came here to get my laptop fixed, and was pleasantly surprised by how nice and efficient the people here are. Glenn had my laptop fixed amazingly fast, and called me letting me know what he found. The price was affordable (as Im currently a college student and cant afford to drop a lot of money on a computer) and the service was excellent! I will definitely come here again if I ever have computer problems!

Al
Review №6

Computer Fixx is a locally owned business that offers superb quality, knowledge and customer service in the repair and trouble-shooting of computers. I have taken several computers to Glenn and Susan for repair or updating and they have been meticulous in their review. Their fees are reasonable and the turnaround is quick. I am most impressed with how friendly they are and their strong commitment to their customers and to their community. I urge anyone needing help with their personal or work computers, of any type, to contact Computer Fixx first. They are the best!

Jo
Review №7

My computer malfunctioned at the worst possible time, given the current situation as of March 2020. Glenn had it fixed and back in my hands within 48 hours, whereas the other places I had spoken to claimed it would take almost a week to simply diagnose the problem. He and his wife were very friendly and pleasurable people as well. I highly recommend their services

Wi
Review №8

I’ve come here twice so far and received excellent, fast service both times. Such nice people and very knowledgeable. I love that they take walk-in customers, so I can just go straight there when my computer acts strange. I will definitely be coming back for any computer needs in the future! Lucky to have a good place close by for computer repairs.

Pe
Review №9

Very helpful and prompt.

Mo
Review №10

We are a small business without the benefit of an IT Team. Computer Fixx has helped us troubleshoot our computer issues on numerous occasions. They installed a program on our computers to enable Glenn to remotely resolve most issues from their office...this is truly convenient. To have such reliable IT support without the expense of a full time employee has been a perfect solution for our business.

Je
Review №11

Great service. Glenn fixed my laptop in less than 24 hours and got me back up and running quick. I really appreciate the personal service and how he checked with me after to make sure things were ok.

Sh
Review №12

Glenn, owner of Computer Fixx, is absolutely wonderful! My hard drive crashed and another company kept my computer for 3 weeks unable to recover any of my information. I am a photographer with an extensive Lightroom catalog on my system along with my entire personal existence. Within 24 hours Glenn had retrieved almost everything...I am so thankful that my coworkers recommended him! He was so helpful and accommodating...thank you again Glenn!

Do
Review №13

Computer Fixx is an excellent place to have your electronic devices repaired. I have taken two different computers there that had been infected with viruses and Glenn had them cleaned and repaired quickly and the costs were very reasonable. He was also able to help me clean up issues I had created by not knowing what I was doing. I have recommended CF to other friends and they were as happy with the results as I am. You can use Glenn and Computer Fixx with complete confidence.

Bo
Review №14

I have used Computer Fixx several times and they are very professional and friendly. The work is excellent. I have never had any problems with my equipment after they fixed it. My wife and I have had computers and IPads in for issues. It is always ready when they say it will be. I wish every company could be as good as Computer Fixx!!

La
Review №15

I was extremely happy with the service and interaction with the staff at Computer Fixx. They were kind, considerate, knowledgeable, honest, and helpful. They treated me with respect and helped me in a timely manner. I will use this business again in the future.

hm
Review №16

We’ve been customers of Computer Fixx for a number of years now. They’re always professional and friendly. Glenn is always very generous with his knowledge and we can always rely on him for an honest assessment of whatever computer issue we bring his way.

Va
Review №17

Dear Computer Fixx,I just wanted to take a few minutes to tell you Thank-you from both of us. You business has been an absolute blessing for us. You are honest. You are dependable. Your rates are very reasonable. Computers have always been repaired and ready in a very timely manner. I have to also say Thank-you for being so accommodating to our schedule and traveling situation being an hour and 1/2 away. I know at times we have been nightmares. Its a nightmare for us too, when we have 1 or more computers/laptops down at the same time. You always handle us with graceful professionalism. Thank-you again, Mr. Computer Fixx (Glenn and Susan) for everything youve done for us and our computers/laptops.Respectfully, Valerie Bartell --Fruitful Reflections Ministries

Sh
Review №18

After Glenn repaired my laptop quickly and at the lowest cost possible, he warned me that the repair was only temporary. He showed me a refurbished Sony laptop he was working on getting ready for sale and said that would always be an option when mine crashed. I got all my important pictures and documents off the laptop and then a week later, it went black again. Contacted Glenn about a refurbished laptop he had shown me and it was still available. He gave me an amazing deal and I had to come back on and say how happy I am with this new laptop. Ive had it for a few months and its perfect for us. He had everything I needed, already installed, including malware software that I can run as often as I need to. I couldnt be more pleased with my experience with Computer Fixx and would recommend them to anyone. They are an A+ in my book!! Remember, even if they cant fix your computer, they might have one refurbished for sale. Give them your business before you go to a big name store.

Ly
Review №19

If you want personal attention, clear explanations, and stellar service - and a very reasonable price for all of that, Computer Fixx is where you want to take your business. From the moment I spoke to Susan on the phone about my computer problems until the moment Glenn explained what he had done and I paid my bill, my experience with Computer Fixx was wonderful. Given that this began when I got the dreaded blue screen on my laptop and that I depend on that computer for my livelihood, thats saying quite a lot.By phone on a Saturday morning, Susan clearly explained the companys pricing and the likely amount of time it would take to resolve my problems. I took my laptop to them, and Glenn called around 3 p.m. to let me know it was not salvageable. He had, however, been able to save ALL my files and would be glad to install them on a new laptop if Id purchase one and bring it to him. Id rather have a root canal than go computer-shopping. Glenn told me exactly what specifications to look for, so off I went. I called him twice from two different businesses to inquire if the machine I was considering was both suitable and a good buy. Finally, around 6 p.m. on that Saturday, I delivered my new laptop to Glenn.On Monday morning, my new laptop was ready for me, with all my files installed, as well as security and anti-virus programs. Glenn walked me through the use of those programs and explained what I needed to know about the new laptop. Both Glenn and Susan were friendly, personable, reassuring and patient throughout this entire process. If everyone provided service in the way that they do, this world would be a better place.I give Computer Fixx the highest possible recommendation. (There ought to be 10 stars for this one.)

sh
Review №20

In one word: Excellent! I had been taking my old XP desk top computer to Glenn for 3 years who had fixed several problems and kept it running. As a new, fledgling online store, my budget is tight. Fortunately for me, I discovered Computer Fixx. When the hard drive finally crashed, Glenn was able to provide me with a refurbished one at a price I could afford. When I thought my laptop hard drive was dead due to an accident, he discovered it was not. He gave it a tuneup but at a cost to him by forgoing selling me a refurbished laptop which would have given him more money. I bought it anyway. And now I have two laptops with current MS software. I also now have mobility and reliable computer tools. Glenn is very knowledgeable in computer software and hardware; provides fast and professional service; and equally important is ethical. If asked to recommend his service, I would do so in a heartbeat!

Ha
Review №21

I visited Glenn and his wife earlier this week. My computer has been dropped and the LED screen broken. I called and brought my computer in to them that day and they had a quote for me within a few hours. Not only was the quote way more reasonably priced than competitors in the area they also had the LED screen overnighted. The screen was installed and computer ready to go the day after I brought it in!!! The customer service, prices, and most importantly how quickly they got my computer back to me was outstanding! I highly recommend them!!

Di
Review №22

Glen and his wife are most accommodating and knowledgeable in repairing computers. Glen can relate to us old people not really computer savvy and explain the problems and the remedy so we can understand. Very reasonable. Highly recommend them.

Ni
Review №23

They fixed my computer within 48 hours. Customer service was great! I was given advice on how to avoid the problem I had on my computer and was even helped to my car when I came to pick it up. Would definitely recommend Computer Fix to friends, family and others! 😊

Dr
Review №24

Glenn has taken care of all my office computer issues for over two years now. He has solved issues with my network and has helped me upgrade my system efficiently at fair price. He is great about getting onsite when we have an important issue. I would highly recommend Glenn and his company.

L
Review №25

My old computer was giving lots of problems and needed replacing. A good friend suggested that I call Glenn Caton of Computer Fixx who has taken good care of the computers for several years at Temple Baptist Church here in Wilmington. Glenn assisted me in selecting a new computer and transferred all my programs and data. Glenns expertise was invaluable to me in every way. Hes capable and courteous to those he serves. I recommend that anyone needing excellent computer help give him a call.

Jo
Review №26

I have had all of my computers maintained and repaired by Computer Fixx. They are terrific! In addition to solving my issues, they always take the time to explain what was done and what I can do to avoid future problems. They are also very affordable, and in more than one case, charged me less than I expected to pay. I will continue to take my computers to Computer Fixx and highly recommend them to you!

Ci
Review №27

Computer Fixx is THE place to go for any and all your computer issues! My business laptop died last week and I called around a few places for repair. Computer Fixx was the only place that answered my call and Susan was so helpful and said I could bring it in immediately. Glenn called me back and explained in detail the problem it was having and the solution it needed. He even quoted me an overall price for everything. He had it back up and running with a new hard drive in no time and I paid exactly what he quoted, no hidden labor charges or anything! I even had follow up questions and they always promptly assisted me. Being conveniently located off of College Road, theres no reason to consider anyone else! Thank you, Computer Fixx, for getting my business back up and running quickly! A+ service!

ho
Review №28

Since finding out about this gem of a computer repair place, I take all of my and my familys computers to them. They are always honest, upfront and courteous; plus, they are responsive to any questions.

Bo
Review №29

I am a retired executive of blue cross and currently run my own consulting firm here in Wilmington. When I first started my company, I set up a computer system in my home office. I kept having problems with it and had several different computer repair companies try to fix my equipment. None of them had any success. I found an advertisement for Computer Fixx and that is when I met Glenn. On his first visit he was able to fix my problems in short order. His pricing was more reasonable than any of his predecessors. He not only fixed the problems, but also provided me with tips that improved my operation. I have been using Glenn for about 5 years now and its always the same result. He fixes the problem.Bob McLaughlin

Ar
Review №30

Computer Fixx has fixed my laptop a few times now and for much less than other places Id go to. Ive recommended them to my friends and they are all hooked on the solid work and low prices at Computer fixx. Friendliest people to do business with.

Mi
Review №31

I just had my iphone repaired by Glenn and he did and amazing job! Glenn has also repaired my computer several times and I have always been more than satisfied with his work. I would HIGHLY recommend Computer Fixx for your repairs.

La
Review №32

My firm has been using Computer Fixx for over 5 years and have always been satisfied with their knowledge, expertise and timely return of our laptops, desktops and ipads. They have exhibited a firm understanding of all of my software packages and have been spot on when they trouble shoot for viruses. I highly recommend them for all your computer needs both hardware and software.

La
Review №33

Mr. Glenn has saved our skin numerous times and is always happy to help. Absolutely recommend his services. He is fast, efficient, and will get it working!

Ja
Review №34

If your looking for a computer repair company let me just say Computer Fix is just the place you want to take your computer. I took my 7 year old computer and Glenn and company checked it and told me exactly what the problem was and how much it would cost to repair it. After the work was done they were very willing to wait till I could pick it up which took well over 3 weeks due to some financial difficulties. Happy to report my computer is home and working like a charm. Thank you Glenn and Associates.

Br
Review №35

We have had great success using Computer Fixx. They are always available when we need them. Our church (Temple Baptist) and me personally would highly recommend them. You will not be disappointed.

Br
Review №36

I was in a mess. I am not a computer whiz but I needed one. I immediately thought of Glenn and Susan with Computer Fixx. They had helped me before and were quick, friendly and professional. They were able to quickly make my computer mess go away. Thank heavens. I highly recommend Computer Fixx and hope if you need help you will call them. Brenda Cherry.

Ja
Review №37

They completed the work in a few hours. Furthermore, they called me back to ensure me they would wait for me to get to their office before closing since I would be getting there close to closing time. The work was done at a better price than other places I called as well.

Th
Review №38

Computer Fixx has always been very helpful in fixing my computer when something goes wrong. Over the years theyve removed computer viruses, put in a new hard drive and helped with email issues. Theyre fast, good at what they do and easy to get along with. Ive been a customer here for 3 or 4 years

La
Review №39

I’ve been a customer at Computer Fixx for the past two years. Glenn always does an excellent job repairing my PCs. I’ve brought computers to his shop and I’ve had him come to my home to do work. I recommend him to everyone. He also fixes the computers at my church.

Mi
Review №40

Great company, Glen has always helped me with my computer needs wether it being tune ups or building a system from scratch. He always stands by his work and can be trusted.

St
Review №41

I was referred to Glenn at Computer Fixx by a friend. He did a great job for me and the price was reasonable. Im glad to have found him and I highly recommend Computer Fixx to everyone now.Steve N.

Li
Review №42

Thank you Glenn & Susan for all your competent, friendly tech support & helpfulness... Glenns calmness helps smooth out those technical problem headaches and Susans personal touch and good advice helped with all the new computer decisions. Thanks!

Ba
Review №43

I was referred to Glenn by a friend in 2013. My friend used Glenns services saying Glenn is Microsoft Certified, a specialist in technology and certified. Glenn has repaired by laptop several times when my laptop was infected with a virus. I was sure it was gone or needed more extensive repairs, but Glenn saved the day. Glenn is very competent and prompt not to mention reasonable with his fees. I am very happy to have found them. Barbara Firmalino

Et
Review №44

Hello, my husband and I have taken our computers to several computer repair shops, and they were unfavorable. Since dealing with Computer Fixx, I would recommend them to anyone. They give you good service, and your computer is repaired. I admire people with a pleasing personality and someone who take the time to explain the cause and effect of things. Compuer Fixx is the place to go.Ethyl M.

An
Review №45

Computer Fixx is great! As anyone knows, when there is a problem with one of the office computers, it throws the entire day off and work comes to a halt. Glen comes to our office quickly and gets us up and running. Thanks guys !

Ca
Review №46

GLEN IS BRILLIANT AND ALWAYS AVAILABLE AT THE DROP OF A HAT , WE ARE ELATED THAT WE FOUND HIM

Ka
Review №47

Amazing service! Affordable! Incredibly nice! Wouldnt go anywhere else!

Ro
Review №48

Computer Fixx by Glenn Caton and his wife Susan have taken care of our equipment for over a year now, They have been very prompt with their service and have always gotten the job done. They run a shop with a personal touch and I highly recommend them for computer service.

Ke
Review №49

They are just excellent. I am satisfied with their services, quality of the products and skills of repairing all kind of phones like I phones, Samsung and all latest phones.

Ly
Review №50

I called with a simple question about circuit board repair. The lady said no they didnt repair circuit boards, said thank you for calling and hung up on my. SO rude! I was still talking and had other questions about repairs and she just talked over me then hung up the phone. Ill never call this business back again. Very rude!

P
Review №51

Been coming here for years. They do excellent work and provide personalized service. The prices are fair.

Ju
Review №52

5 Stars is not enough for this Gentleman fast, efficient and reasonably priced

Mi
Review №53

Glen was fast and resolved my issue quickly in a time of need

Ma
Review №54

Computer Fixx replaced my Iphone screen. He only charged $125.00. I brought it in one day and he fixed it the next day. It looks perfect!

Be
Review №55

I can always count on Computer Fixx to solve any problem I am having with my computer. The service is always prompt, courteous and professional.

Sh
Review №56

Computer Fixx replaced my crashed hard drive and they did it quick and they did it for a reasonable price. They are easy to work with and I recommend them to everyone now.

Jo
Review №57

I highly recommend Computer Fixx. I brought my computer in to see what could be done and Glenn was very honest about the options available to fix it.

Te
Review №58

WOW, Glenn @ CF should wear a cape! He is a super hero when it comes to computer issues and is very, very reasonable! We had the worst network virus attack last month and it affected all of our computers because it was email based. The virus was actually demanding a ransom paid in Bitcoin or it was going to shut us down, completely.One call to Computer Fixx, out of total desperation, brought Glenn to our door and within a few hours and one more remotely, we were up and running and we beat the bad guys!Thank you so very much Computer Fixx, you saved us!!Ted L.PresidentAMH Corp.

Na
Review №59

I am well pleased with Computer Fixx. Glenn and Susan have been very kind and gracious to me. I wish everybody would try them.

Su
Review №60

Glen at Computer Fixx is our go-to guy for computer problems and questions for both my husband, Tom, and me. Hes organized, calm, patient, knowledgeable, fair with pricing, and a good teacher to boot as he helped me learn to navigate my new Quick Books program.

Wa
Review №61

Glenn is the very best I have seen on PC repair.I Highly recommend Computer Fixx for resenditial or commercial repair.He stands behind his work also.

OC
Review №62

Unprofessional and not knowledgeable. Took computer in for diagnostic after self testing some hardware and running software. I was unable to determine exact cause of faulty computer but suspected it was either CPU or graphics related. I asked whether he could do a diagnostic with spare parts to determine if it was hardware related and he said no problem. On pick up day he said he thought it might be CPU related but wasnt sure, I asked him whether he put a working cpu in to test like I asked and he replied that he didnt have one to try right now so he just ran some software....He then wanted to charge me $120 for telling me the info that I provided him with in the first place. This place is a scam.

j
Review №63

They gave me a honest review of my laptop and in a days notice they gave me the information about the price of my laptop to get it fixed. My laptop was beyond repair but they gave me a true and honest answer. if i ever had another laptop issue thats my place to go

je
Review №64

A++++++ I recently had my hard drive crap out on me in my older IMAC or Apple all-in-one so i took my computer to Computer Fixx. I choose Computer Fixx after comparing prices and reviews of other computer repair specialist here in town. Computer Fixx was significantly cheaper and the customer service from Glenn was exceptional. Glenn went above and beyound recovering lost data, fixing fan issues and updating operating systems at no additional cost and with a 1-2 day turn around. I would highly recomend Glenn and am thankful to have created this relationship with Computer Fixx.

Pa
Review №65

I work out of my office in Washington DC and from home in Wilmington, NC, and I have used ComputerFiixx on several occasions when Ive needed repara or tutorials, and let me say they, and Glenn Caton wre the best at both, Highly recommend to anyone.

Ju
Review №66

EXCELLENT!!! When tiny screws starting falling out of my Dell Latitude laptop and the lid would not shut properly, Glenn put it back together in one day for a minor charge. I highly recommend him!!!

I
Review №67

Friendly people, excellent service, and fair prices

Ja
Review №68

I just got my computer fixed today and it running perfectly, Its practically brand new! I had some pretty serious virsus on my computer, but they were patient and got them all removed and restored the entire system in a couple days. They also went above and beyond what I asked by adding additional top-notch virus protection, getting iTunes set up, and saving all my files, music and pictures. I would advise everyone to bring thier computer to Computer Fixx especially college students because they are affordable, partient, knowledgable, and not to mention professional. I am VERY satisfied with the services!

Pa
Review №69

Great place to go to get your computer worked on

KC
Review №70

We were on vacation and my kids broke my iPhone (lets just say I was more than upset not being able to read my screen). Glenn saved the day! I found Computer Fixx and brought them my sad looking phone. In what seemed like no time Glenn had it as good as new.

he
Review №71

$125 for DC jack replacement - OUCH - Poor Pricing IMO for a local bus

T
Review №72

Bricked my computer with a docker install/windows update. OS was corrupted, couldnt repair installation or boot in safe mode. 100gb of music and recent projects i couldnt recover. Dropped my computer off and got it back a few days later 100% functional with all of my data/app libraries intact. Reinstalled Serato DJ, VS Code etc and was up and running in no time. Couldnt be more pleased. Super knowledgeable - if you have a tricky situation that needs to be fixed quick and in a hurry dont hesitate to bring your machine here.

Information
3 Photos
72 Comments
4.8 Rating
  • Address:4608 Cedar Ave #103, Wilmington, NC 28403, United States
  • Site:https://www.computerfixx.biz/
  • Phone:+1 910-515-4738
Categories
  • Computer repair service
  • Computer accessories store
  • Computer consultant
  • Computer networking center
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • Onsite services:Yes
  • Online appointments:No
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