user
Best Resale & Exchange
1113 Lost Nation Rd, Willoughby, OH 44094, United States
Appearance
Best Resale & Exchange
Comments
br
Review №1

Never pawned anything before so this was my first experience. The owner Dan was great, gave us exactly what we wanted and super friendly. Plus the store is immaculate and smells great. The nicest looking pawn shop I’ve been too. I will def be back again.

Ja
Review №2

This is by far the best pawn shop in this area. The owner Dan is very knowledgeable and friendly and will take whatever time necessary to meet his customers needs. The store is always in immaculate condition, I will continue my business with Dan and highly recommend this place to others

Je
Review №3

I bought a PlayStation from there and met Dan and Amy I had amazing customer service. Dan worked with me with the price of the PlayStation and I had my young kids with me and they were great with them. Amy talked with my kids while dan was helping me with the PlayStation I will absolutely return and I recommend this place to anyone

Ch
Review №4

This is the best place to go to I only perfer these guys don’t go anywhere else

Ja
Review №5

I received excellent service here the gentlemen not only resolved my problem but got me a little more money than I expected for my item!

Al
Review №6

I come here very often & it’s always positive energy, great negotiation & nice & friendly people, especially Dan he’s very helpful

An
Review №7

This place should be called AMAZING RESALE AND EXCHANGE! We visited this place first on a quest to find something but decided to see what other places had. Ultimately we wound up back at our first choice and found some AMAZING finds at AMAZING prices. So if you are thinking of going to a pawn shop make this one your first stop! Igor was so very helpful and treated us like people not the scum of the earth for being in a pawn shop. Will definitely be doing more business with this AMAZING establishment. I give you infinite stars!!!!!

co
Review №8

This place is absolutely amazing. Always a fair price for a pawn and or sales and they are always willing to go the extra mile to help their customers I reccomend this place to everyone!!!

Ca
Review №9

Okay....so this was my FIRST time coming here and I actually found the place on Offer Up. Dan responded to my messages within 2 hours and was VERY polite. I actually ended up getting off work too late to go the same day but had responded to him stating that I’d come in the AM when they open. He responded close to opening and when I was on my way so I appreciated that as well. Communication is KEY for businesses. On my way, I actually had car trouble and had to pull over within 2 minutes of arriving to the destination. I had been so anxious to get what I was looking to purchase (an iPad Mini 5th Gen) so I made sure he knew what was going on with me whether he was able to read it right then and there, he’d eventually know and wouldn’t hold it against me. I’m just not the type to stand people up if I can help it. I had to call my dad for help because I knew AAA would take FOREVER (PS there is a point to me telling this part of my day so bare with me) Eventually I started losing a cell signal down the side street I pulled over on and decided to abandon the car for the time being and find a restroom until dad arrived. I walked about 2 blocks up and turned and just so happened to see that the place was closer than I expected. I respectfully wore my mask inside and he greeted me with such kindness and excitement. (Didn’t know it was Dan at the time) I asked for Dan and told him who I was and what I was looking for and he was quick to allow me to look at the iPad mini. He didn’t stare me down trying to pressure me to make a purchase, allowed me to use their restroom and let me know the product was new and allowed me to examine it with no problem. The purchase was quick and easy to decide. I let him know what was going on with my car and this man offered me something to drink, allowed me to stay while I waited for my dad to come across town and kept me company with good conversation even inbetween AMAZINGLY helping other customers. This man was a God send yesterday (07/30/2020) allowing me to pass time in the nice AC. I’d DEFINITELY refer ANYONE to this place and will most DEFINITELY be returning. The all over positive reviews are the reasons that brought me to his place of business in the first place and just to be able to say I’m not even a regular customer yet and he treated me with all the respect I could possibly get, I really appreciate that. THANK YOU DAN! You’ll be seeing me again. Once again, thank you for all your hospitality and patience with me. 😁

Ba
Review №10

Ive been going to these guys for all my buying and selling needs for years! Great customer service, always fair prices and Im always leaving happy. My best friend and I love shopping here.

Jo
Review №11

Fabulous service, my one stop shop for tools and tons of electronics, I feel so welcomed when I walk in and service is exceptional!!!

Ba
Review №12

Very cool people and great place - plus prices are awesome.

Fl
Review №13

The absolute greatest place in town for business (great customer service)...ALLL the TVs in my house come from this place

Ja
Review №14

Great service last time I was here. But I’m wondering cause it’s been a while but does anyone know if they accept baseball/football cards?? I have stacks of them

Co
Review №15

Very welcoming, customer service is excellent. Was in a jam and tbey did what they could to.help me out!! Give 5 stars

Da
Review №16

Honest guys, wont take you for a ride.

Co
Review №17

Really great place. Dan helped me out and was honest about my items. Would come back again.

He
Review №18

Nice and Polite. They were fast and answered all of our questions.

An
Review №19

Best place ive been, great prices, super friendly staff. Got two pretty decent snowboards! Would recommend!

MR
Review №20

Horrible! Blatantly lied about a few items I had to sell, claimed they werent real . Educate yourself and make sure you know what you have otherwise youll be taken for a fool!I went somewhere else and was treated with honesty.

An
Review №21

Great prices... I buy something every time I go there an staff is very cool...

Da
Review №22

Dan he was a good guy very personal and great service

Jo
Review №23

Just got off the phone with one of their employees and they guy was super nice and really helpful on all of the questions I had

Ry
Review №24

This store has excellent prices on purchases and great trade in value prices!!

Ha
Review №25

I understand you have to turn items over. I mean thats your business.. however the blatant dishonesty, as well as being super picky.. NOT APPRECIATED. Not recommending you, and not returning either.

Jo
Review №26

Unwilling to negotiate or work on pricing at all!!! try other pawn shops first!

Ro
Review №27

Friendly people who are willing to work with you. Highly recommend.

Ty
Review №28

Good time working with dan.

Bu
Review №29

Great place for a trade in or pawn. Very fair and honest pricing

Da
Review №30

Ive had more than one great experience with this company. Friendly employees, great prices and fast service.

Me
Review №31

Always fair and they have the best deals around!! Come check them out!

Al
Review №32

Best place around to sell unused items or get something for a good deal! Great customer service A+

Ka
Review №33

Best place around to sell your used electronics to! I highly recommend to anyone!!

Sa
Review №34

They are very good people and great service I will return

Ca
Review №35

The prices are great and theyre great guys. Love this place 👍 👍

Da
Review №36

Very friendly staff here bought my first firearm here best pawnshop Ive been to

Go
Review №37

I went to five different places and got most for my stuff, great service!!!

Me
Review №38

I would recommend this pawn shop and exchange to everyone..Dan was who I dealt with and the service was excellent..

de
Review №39

Great customer services by ben and his team. Show how my product was worth and have a reasonable price.

Jo
Review №40

They were supposed to be open at 10. I pull up at 10:30, not open. I call at 10:45, no answer. Dont know what they were doing but it wasnt business

Ch
Review №41

They were great they offered me doubled then what gold pawn shop & gun offered me. Definitely recommend!

An
Review №42

Amazing deals and variety! Great staff!

Je
Review №43

Business keeps me coming back...since I’ve been coming I’m probably their number one customer lol

Ma
Review №44

Great people here to talk to and negotiate with!! Dan is a great person to talk too, he is so helpful! Thanks alot bud!!!!!!

An
Review №45

I was really suprised the deal i got for this being a pawn shop.the owner dan was really nice and i got a great deal. I highly recomend tgis place.

Co
Review №46

Got a great deal they really took care of me

Je
Review №47

Building says guns and ammo I came in with six 650 count boxes guy picks up a box looks at it a second literally and says cant do anything with the ammo!? So, Im confused. You dont buy ammo?

Sa
Review №48

Super friendly, great selection (wide variety), Ill definitely be back! :)

Fo
Review №49

They offered me more than any other pawn shop around

Me
Review №50

Fair pricing and good service

Ch
Review №51

Almost always find something of interest here

Be
Review №52

Great place to shop and always find gifts.

am
Review №53

My favorite go to place when it comes to my car sound system

Pa
Review №54

Real stand up guys, I will be stopping in whenever i am in this part of town.

m
Review №55

Great customer service!!

Ch
Review №56

Great deals

Br
Review №57

Dans the Man

Information
24 Photos
57 Comments
4.6 Rating
  • Address:1113 Lost Nation Rd, Willoughby, OH 44094, United States
  • Site:https://www.facebook.com/pages/Best-Resale-Exchange/601206076559371
  • Phone:+1 440-946-3810
Categories
  • Pawn shop
  • Cell phone store
  • Electronics store
  • Gold dealer
  • Gun shop
  • Jewelry store
  • Thrift store
  • Tool store
Working hours
  • Monday:Closed
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Target Mobile36195 Euclid Ave, Willoughby, OH 44094, United States
  • GameStop36181 Euclid Ave, Willoughby, OH 44094, United States
  • Metro by T-Mobile37111 Euclid Ave Ste B, Willoughby, OH 44094, United States
  • T-Mobile34811 Euclid Ave Ste 1B, Willoughby, OH 44094, United States
  • T-Mobile36099 Euclid Ave #3, Willoughby, OH 44094, United States