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Valenti Audi
600 Straits Turnpike, Watertown, CT 06795, United States
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Valenti Audi
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ow
Review №1

First thing is thank you to my sales guy Pat. He was super from the 1st day. He was very patient with us and took his time in explaining all the details. Finance Manager was great, very effective and got us an amazing rate. The best part I never felt rushed into the purchase. Love my new RS7. Thanks Pat

Ch
Review №2

The service was grade A. The employees where amazing. I went in for a wheel alignment and a service advisor by the name of Matt Longo gave me the great idea of blacking my rims and I couldn’t have been happier. if there is any Audi I would recommend it would be this one they take care of there customers

Gr
Review №3

Patrick Moriarty was terrific and helped us find the car we wanted. Terrific service in a great environment. Highly recommend Patrick and Valenti.

A
Review №4

Excellent car shopping experience at Valenti Audi. Shopped around everywhere with dozens of call backs from salespeople dropping prices and throwing in bonuses to make the deal after the initial visit. It only took one trip to Valenti Audi - got a very fair price on first visit and drove off with a new car. Thats it, no BS. If you want an excellent car shopping experience go see Pat Moriarty, no pressure, tons of experience and professional. What else can you ask for.

MI
Review №5

Matt was great to work with. They made our deal come together quick and the car is amazing!

Ch
Review №6

I would give Valenti Audi and my sales professional Pat Moriarty six stars if it were an option! My entire experience was easy and enjoyable. Top notch professionals enabled me to get into my new vehicle, which I adore! I highly recommend choosing Valenti and Pat if you are considering a new auto, and the Audi Q3....well it speaks for itself.

tr
Review №7

My overall experience was phenomenal! I would highly recommend going to Valenti Audi. From the moment, my husband and I called the service department and spoke to Brian, he assured us that our vehicle would be taken care of with great care. The service department and everyone who answers the phones gave us great service! Thank you to you all!

Lo
Review №8

John Croci and the team at Valenti were top notch! They kept me updated regarding the arrival of my vehicle and made delivery happen quickly and efficiently in a very narrow timeframe. I would absolutely do business with them again!

Mi
Review №9

Recently purchased a car here. John Croci helped in with the sales. He was fantastic through the entire process. The process was smooth. Very happy with the end result!

He
Review №10

Valenti is terrific to deal with. I have traded in and purchased numerous Audi’s from them over the years, most recently (last week) a 2021 A6. John Crocci in sales has handled many of the transactions and he is consistently great to deal with. I do shop around and always find that I get my best deals through Valenti. They have proven to be honest, fair and pleasant to deal with. Not having time or patience for a lot of BS, I appreciate their straight forward, no nonsense approach. I would not hesitate to recommend John and the Valenti dealership. As an added bonus, the Audi service team is top notch.

Cl
Review №11

Valenti Audi has an amazing staff which created an outstanding experience. My sales man Matt DeGruttola was incredible and has a great knowledge base about the car I was buying. He also worked with me to understand every step of the buying process. It was truly a smooth experience which I would recommend to anyone looking to purchase a new or used car. Especially an Audi.

Do
Review №12

Wow !!! Just bought an amazing 2021 Q3. Being a resident of Florida this was quite a challenge. Huge thanks to John Croci and Steve Pinkerton for all they did for a smooth delivery. Being the ninth Audi bought at Valenti over the years i must send a big shoutout to Brett Murray, Dan Ouellette and all their crew for keeping them all in great shape.I highly recommend this awesome team of professionals!Come in and see for yourself!Thank you all,Don and Michele

Lu
Review №13

After over 25 years of buying Mercedes-AMG, I decided to give Audi a try. I was looking for the R8 and went to Danbury Audi first. I left my name with the receptionist and she said someone would call me. Nobody did. So a few days later, I emailed Valenti Sales and I started corresponding with Matt DeGruttola. I stopped by, check out a R8 spider they had and ordered a coupe. Matt was great throughout the whole process until delivery. The folks from financing were super easy to deal with and I took delivery with zero issues. I told Matt I wanted to install a clear bra and he immediately set it up for me. Its great to have someone that is not just looking to make the sale but rather keep in touch and help with questions, maintenance, installs etc. This is my first deal with Valenti so I HOPE we can create a great relationship that I can rely for anything related to this car. I highly recommend Valenti Audi and Matt. 5 stars all the way! CheersLuiz

Ca
Review №14

10/10 would recommend. The team at Valenti Audi is best in class. They made the process of purchasing my certified, pre-owned Q3 incredibly easy. Pat was so knowledgable on the sales side, and wasn’t pushy in a way that I felt at other dealerships during the shopping experience. And Steve in finance was busy helping me get a good rate. I’m so happy with my purchase and it has been a pleasure doing business with the folks at Valenti.

De
Review №15

Start to finish, my purchase of a new Audi Q3 at Valenti Audi couldn’t have gone more smoothly. Alan, my salesperson, was extremely helpful and was responsive to email and phone questions before and after I decided to buy my car. I couldn’t be happier with the service I received at Valenti.PS I truly love my Q3!

To
Review №16

Excellent experience , great service. Just want to say Thank You to Danya, Alan and Steve for handling everything to make my experience memorable .Top notch service . Thank you gentleman .. Tony

Or
Review №17

I started searching for an Audi and looked at reviews for Audi dealerships in CT due to an upcoming family trip. I was struck by the rave reviews for Matt DeGruttola at Valenti Audi and reached out to him. He more than lived up to his reputation. He worked with me to get, despite low inventory everywhere, the exact car I wanted. He worked with another dealer to get the car. He kept me updated on progress before I left (were in Western NY). And finally, he had everything ready to go by the time we arrived. Matt earned my business and I would recommend him highly and without any reservations to any potential customer. He was honest, friendly to work with and did his best to get the deal I wanted.Thank you again, Matt, and Valenti Audi!

Aa
Review №18

I bought a used 2018 A4 in July, very happy with the buying experience. It was only a week after taking the car home that the brakes started squeaking, horribly loud. They told me the car had new rear brakes and that the front brakes were replaced recently when I bought the car. I live an hour away so I brought the car back for them to take a look. The first thing the service manager said to me is that it needs brakes and asked if I put after market brakes on it. (No I just bought this car from you). They took the car in the back to look further and they came back with that it needed new rear rotors. Why those werent caught in the original inspection Im not sure. They replaced them and not even half way home, the brakes continue to squeak. I called them back and the response I got was Theres nothing else we can do everything is up to spec, Ill have the salesman call you. I never got a call back. How could a car with everything up to spec have brakes that squeak this loud. And I know that when I bring it back for its first service they are going to hit me with a bill for new brakes and rotors. No one has followed up with me after that second visit. Very unsatisfied that they did not do more to fix this issue that should not be occurring.

Ne
Review №19

I looked up and down the whole East coast to find this 2021 S5 fully loaded gem at Valenti Audi. Very happy with the service, professionalism, and clean environment. Special thanks to John for helping me with the sale.

MI
Review №20

Brian Gardner, You are simply amazing ..Thank you for the excellent service you provided to my Dad and I. We are so pleased with our new Audi , and plan to take some nice road trips this summer ..We appreciate the extra time you spent teaching us how to navigate the fancy touch screen and everything else ..My dad was super impressed that you Paid particular attention to his handicap and allowed him to never exit the car ..Thanks for the snacks and soda !!For sure we will see you in the future..Best,Michael

Da
Review №21

Excellent dealerships and my salesperson Matt DeGruttola was excellent, respectful and honest. This was the best experience purchasing a vehicle that I have ever had. I live 2 hours away from this dealership but it was worth every minute of driving for the experience.

El
Review №22

I found the exact 2022 Q5 that I wanted and worked with Valenti via email and phone from over 5 hours away to make the sale happen. Working with Matt DeGruttola, Steve Pinkerton and Dayna Kross in the early stages all made this possible. Thank you.

Sa
Review №23

John was great! Very quick and easy process! Will definitely do business with him again! Love my new Q3!

Ke
Review №24

I had a great experience purchasing a new Q7 at Valenti Audi. I was very lucky somehow my inquiry got answered by Matt DeGruttola. Matt was very prompt and patient during our many text exchanges. I finally decided, on a last min, for a visit onsite for a test drive, on a busy Sat. Matt was very accommodating out of his busy schedule. He managed to find time for me and also asked other people in the office to show me the car and initiate the paperwork. The delivery was very smooth. Matt quickly showed me the features. The finance person was very capable. All in all, great experience! Im looking forward to enjoying the new car. Ill certainly look for great experience coming in for service. Thanks Matt and Valenti for making this a happy experience.

Jo
Review №25

Great experience at Valenti Audi in Watertown. Matt DeGruttola could not have been more through and knowledgeable during the purchase of our new Q5. He took as much time as we needed during the delivery, to throughly explain the details of the car, installed our cell phone and setup Audi connect for us. This is our third Audi from Valenti, and we will certainly return for the next one. Thanks Matt!!!

Er
Review №26

What an excellent experience I had at Valenti Audi. My sales person Alan Sholtis went above and beyond for me. It was so refreshing to have someone who really takes the time and has a full understanding of the product they are selling. Alan was a class act all the way and made this a real enjoyable experience. Thank you for doing a great job!!

An
Review №27

We had a really great time visiting Valenti Audi and getting our new audi q5 (and we really liked the new car). Pat Moriarty made everything so smooth. He went out of his way to make the whole process very pleasant and efficient. Thank you, Pat!

Mi
Review №28

This is my 4th Audi A4 purchase from Valenti in Watertown and I have to say that my salesman for the last 2, John Croci, has been the best. Hes always very accommodating for my busy schedule, only a phone call away and very patient throughout the sales process. I have become so confident with the Audi team, that I will never go anywhere else for sales and service!

Ch
Review №29

My husband and I absolutely love our new Audi Allroad! We normally have a hard time making decisions about big ticket purchases, but thanks to the outstanding guidance and expertise provided by Pat Moriarty we comfortably made a quick decision to upgrade our car. Pats confidence, knowledge and calm demeanor is exceptional!

Ge
Review №30

I have purchased many cars in my lifetime and this was by far the best experience ever. My salesman, Matt DeGruttola, was extremely professional, knowledgeable and willing to work meet my needs. The attitude of everyone at this dealership made me feel special.

Do
Review №31

Very attentive and helpful staff, made the car buying process seamless and care free!

Ja
Review №32

Matt at Valenti was extremely helpful, easy to work with and followed up to ensure all is well with the new purchase. Highly recommend Matt and Valenti.

Do
Review №33

I recently purchased my 4th Audi from Valenti . I can’t thank John Croci enough for making my purchasing so easy! He has been my sales agent for all 4 sales and I can’t imagine working with anyone else. But the whole team at Valenti Audi in Watertown CT are great!Thank you for my 2021 Ultra Blue q5 Premium Plus, Sportback. It practically drives itself

Vu
Review №34

Valenti Audi, Brian Gardner and Steve Pinkerton made my Audi purchase a great experience. I purchased the vehicle sight unseen from out of state as the desired spec I wanted was hard to find locally. Brian was professional and always responded to my concerns in a timely manner. The transaction was seamless and the vehicle arrived as advertised. Would highly recommend this trustworthy team. Thanks again!

Ch
Review №35

Though the buyers climate is certainly difficult right now, the team at Audi did an incredible job finding the exact car that I wanted. They are all very friendly and extremely helpful!

B
Review №36

I absolutely hate car shopping! But Valenti Audi makes it easy! This is my second Audi from Valenti Audi - and my second time purchasing from salesman Matt DeGruttola. He is easy to work with; professional, friendly, and clear regarding costs and options. I had visited 4 Audi dealerships within an hour of northern Fairfield County. Valenti Audi will continue to be my Audi dealership. Thank you Matt & team!

Sc
Review №37

Great car buying experience. Matt and others at Valenti we very helpful to me buying a car on line. My local dealers did not seam interested in selling. me a car. So i went on line found car I wanted and made my deal all on line. best car buying experience I have ever had. Valenti is 50 mile from my home but well worth the drive to get the new car.

Na
Review №38

Amazing experience with Patrick. Very relaxed processed. Would definitely recommend this dealer and Patrick!

Le
Review №39

Brian Gardner in Audi sales was top notch. He was patient, knowledgeable and accommodating as we worked out a deal. I visited another Audi dealership in a different part of CT, was not satisfied with sales team, and then ended up at Valenti Audi and was so pleased. I highly recommend Brian if you are interested in a new or used Audi. Outstanding customer service!! I will be back at the end of my lease to work with Brian again.

Jo
Review №40

Good experience. Professional and courteous. Good communication

So
Review №41

The people are nice but not detailed at all. I was so appalled by the nature of the body work they did on my friends audi. I will not take my car there for any body work to be done. To me, it was a shame and that put me off of audi. What they forgot is that, the brand name needs to be protected 🤔 by any means or shape. The car doesnt look any different from the way it was brought in. An awful job.

Da
Review №42

Recently, my car was serviced at Audi of Watertown. The customer service was outstanding! Staff was knowledgeable, courteous, and very attentive. Communication was timely, clear, and professional. This is a five star dealership with five star staff: excellent in all aspects!

El
Review №43

It was well worth the drive from Cambridge Massachusetts! The selection, service and pricing was outstanding. I would highly recommend to anyone shopping for a hard to find manual shift Audi. They had a wide selection to choose from. The salespeople were pleasant and highly knowledgeable. The experience was low pressure with no hidden fees.

Ro
Review №44

I highly recommend going down to Valenti Audi & asking for Matt if you are looking to purchase a car, trade in or need any questions answered. From the beginning Matt was wonderful and such a great help with my new purchase. Excellent communication & service!! I have been all smiles since leaving the dealership with my new car!!

He
Review №45

Shopping for a car isnt something that I look forward to, and Ive been in sales myself for almost 20 years. I found a completely different car buying experience with Pat Moriarty. He was professional, honest, and knowledgable. I drove 2 hours to work with him, and I would do it again in a minute. If an Audi is in your future- ask for Pat. You wont be disappointed.

Sa
Review №46

Just bought a 2020 Q3 from here and was very happy with the process. I called 4 dealerships in CT and this was the only one who called me back/was actually interested in working with me. Danya could not have been more helpful or patient. Ended up having to pull the version I wanted from another dealership and it was not an issue. Once it was there, they got me in and out in a 25 minutes with no long list of paperwork. Very knowledgeable and friendly staff!

Ha
Review №47

I highly recommend Valenti Audi and Volkswagen. I have Audi and VW dealerships closer to me but its well worth the trip to work with the great people there from sales, financing and service. Very professional, responsive and willing to work on price. Ive purchased a few vehicles from this location and recommend them all the time.

Er
Review №48

I really love this place and especially John Crochi, our sales contact. They were more than helpful showing us and our options available.Great place and the best if your in to the high performance models.

Ka
Review №49

Alan was wonderful to work with and it was a seamless purchase. I would definitely recommend them to anyone.

De
Review №50

Awesome experience. My salesman danya kross was fantastic And very helpful. I love the car (s5) as it is incredible to drive. All the features were gone over with me when I picked the car up. I hope to have lots of fun in the future driving the vehicle. Would highly recommend this dealer and salesman to anyone looking into buying an Audi.

Ed
Review №51

Great purchasing experience with Brian and the rest of the team here. They located the model I wanted with the exact color and features I liked. Helpful and friendly while maintaining a respectful distance in view of the pandemic. I was glad to buy local in CT. Excellent overall. Would buy again here, and look forward to returning for servicing.

Ji
Review №52

Six years ago I purchased a certified pre-owned vehicle from Valenti Motors. I was so satisfied that I traded the original vehicle and purchased another pre-owned Audi from Valenti just yesterday. I can’t express how amazed I was that the Valenti sales team - Matt and Steve were the same folks I worked with six years ago! Matt and Steve greeted me and treated me like a family member. Great service and another fantastic experience! Great job Valenti team!

Je
Review №53

Valenti Audi was a pleasure to work with from start to finish. Our communication was remote until the day I came for test drive and finalized the sale! Matt DeGruttola helped make my online shopping experience easy and was very professional addressing all my questions. I was very pleased with the sales process and with my A5 upgrade!!

Ch
Review №54

Matt DeGruttola and the team at Valenti were great to work with. I happily drove 2-1/2 hours down from Upstate NY, despite having a local Audi dealer here, because the experience of purchasing my car with Matt and Valenti was exceptional. I started my search in the spring of 2020 and reached out to a number of dealerships looking for a specific configuration of a new S5. With COVID shutdowns inventory was depleted so ordering a new 2021 was the best option. Matt and the Valenti team worked diligently through the entire process, and kept me updated every step of the way from ordering, through production, to shipping and delivery. They definitely went above and beyond and I couldnt be happier with my new S5.

Jo
Review №55

I recently purchased an S7. Both Steve and Kevin were extremely helpful, polite, and accommodating. They went the extra step to have this car detailed and registered in a foreign state. Excellent customer service!If I had to offer one constructive criticism, I would say they should be their cell numbers on their business cards. It’s a little annoying to have to call the office and have them paged.

An
Review №56

Pat Moriarty was very helpful and was able to give us the car that we want. The whole experience was good. I recommend this center if you are looking for an Audi.

Fr
Review №57

Everyone was welcoming! We were directed to Brian Gardner who ended up selling me my new car! I told him what I wanted and he ironically already had it pulled up on his computer screen! Soon after is when I was introduced to Steve Pinkerton. They were both awesome and made it easy to figure all the details out! Proud to be a part of the Audi Family!

Tr
Review №58

Ive been going to Valenti Audi of Watertown for both sales and service for over 10 years and have always been treated professionally, fairly and kindly. The staff there is amazing. Most recently we worked with Matt DeGruttola on a new purchase and he was so easy to work with and made the process simple and transparent. I would highly recommend Valenti Audi.

Pa
Review №59

Pat Moriarty, Steve Pinkerton and company went above and beyond to find for me a great car at the great price with no pressure. A most pleasant experience.

Da
Review №60

I had a great experience with Matt DeGruttola at Valenti Audi. Matt was friendly, informative and was always available to answer my questions. Love my Audi and highly recommend purchasing from this dealership!

El
Review №61

Brett, Delilah, Barbara, the mechanic, and the car detailer at Valenti Audi took very good care of me and my cars. I have used Valenti Audi for 98% of my service needs and they have never failed me. The service area is always clean and they have a very nice waiting area with plenty of goodies and beverages!

En
Review №62

Bought my brand new SQ5 from Matt DeGruttola. He made the process very easy and was efficient with getting me in and out within two hours. I highly recommend anyone to work with him in the future, I sure will.

Br
Review №63

Came down from Mass to see my favorite E-Tron I would love to thank and appreciate Matt DeGruttola and Kevin Lubitski for making my day and working it out. As a second time Audi owner I can say this was the best buying experience. Thank you gentlemen. 👌👌🤙🤙

Lo
Review №64

MY most recent purchase from Valenti was perfect, and this is the 4th car purchased from them! Worked with Brian Gardner and couldnt have been any easier. Great guy who made the process seamless, highly recommend!

Ry
Review №65

Have always been an Audi owner and living in NY, I’m not a fan of their dealerships. I found Valenti online and met with Allen. All I can say is the 1 hour drive was worth it. Everyone there was awesome and I will definitely be buying my future cars there

ja
Review №66

John Croce is the best. 6th Audi I have purchased from him and the Valenti team. Always seamless and professional.

Ji
Review №67

I just picked up a 2021 Audi A6 Allroad last Saturday. I could not be more pleased with Alan Sholtis and Steve in the Business Office at Valenti Audi! I live south of Boston and I have never purchased/leased a car having never visited the actual dealership. Alan Sholtis and I went over all aspects on the phone. Alan was just exemplary. He responded patiently and knowledgeably in every incidence. His mastery of the facts of the deal and the car were impressive. Even though this was my 4th Audi in a row, Alan went over all the features and helped me learn them. If youre considering an Audi, I encourage you to reach out to Alan Sholtis and Valenti Audi and Im confident youll be delighted with their thoroughly professional and friendly approach. I know I am.

Da
Review №68

I recently purchased an Audi from Valenti Audi and was extremely pleased with the excellent customer service I received.. Prior to going to Valenti Audi, I went to several dealerships and none provided the quality service that I received from Brian Gardner. He was very knowledgeable and answered all of my many questions in a very positive manner.. He was also very patient and attentive as I came back several times while deciding between the Q3 an Q5. Thank you, Brian, for your outstanding customer service. I love my Audi!!!

Li
Review №69

I just bought a new Jetta from Valenti, and from the start, the sales team and financial manager were there every step of the way. I could not be happier with my car and the service at Valenti Auto.

Ma
Review №70

Brett M. from the service department was very helpful, knowledgeable, and delivered above expectations. He gave great advice, his team diagnosed issues accurately, and the pricing was more reasonable than I had expected. I would not hesitate to bring my vehicle back to Brett at Valenti.

Se
Review №71

Great experience purchasing a CPO vehicle with John, Steve and Danya. Had a couple follow-up questions after the sale and John has been just as attentive. Definitely recommend checking them out!

Ra
Review №72

I purchased a Q7 from Matt DeGrottola. He is professional and very knowledgeable about the Audi brand. He made the car shopping process easy. It was hands down the best car buying experience Ive ever had from start to finish. I would strongly recommend checking out Valenti Audi and asking for Matt.

An
Review №73

I was planning to get the newest model of my previous car but decided just to take a look at an Audi. John Croci did not pressure me and quickly arranged my test drive. Upon returning his professional, helpful and open manner, again with no hype or pressure, had me signing for my new A4.

Ra
Review №74

I had a great experience with Valenti Audi! I came out of state to purchase a car, and I wasnt disappointed. With Patt, I was able to get an amazing Audi A4 with everything I was looking for! He was very patient and professional. I recommend asking for him if you plan on purchasing a car there! The only complaint I have is, I purchased the car a little over month ago and I havent received my license plate yet when I was told it would be shipped over night. I understand that due to COVID everything has been slow but, the temporary one expired and I can no longer drive the vehicle.

An
Review №75

November 2020Although I had no intention of immediately purchasing a new car, I am extremely happy with my beautiful 2021 Audi Q5 purchase.I was shopping around for a new car since my lease on my car is up in January 2021. I had been emailing several different dealerships and previewing online inventory and price quotes on the cars I liked. I had not fully decided which car or brand I wanted.I was on my way home from Christmas shopping in Farmington, I called Valenti Audi and asked to test drive the Q5 since I had never driven an Audi before, but liked the look of the Q5. They had an appointment which was convenient for me. When I arrived, I cautiously walked into the dealership with a face mask, and was greeted by the sales manager (I forgot his name) who immediately introduced me to John Croci. John was friendly, had a bright smile and immediately took me to a white 2021 Q5 to test drive alone due to COVID 19 precautions. He gave me directions for a test drive which included traffic, highway and country, windy roads, so I could experience all aspects of how the car drives. When I returned from the test drive, we walked around the lot and talked about my preferred options and needs. We went inside so I could get a few quotes to bring home and discuss it further with my husband. However after John was able to get me the car with the color inside and out, options that I wanted, for a competitive price. After wavering back and forth, I decided to bite the bullet and buy this new car on my own. This is the first time we purchased a new car where I did not feel pressured to make a decision.When I picked up my car approximately a week later, John took his time explained all the ins and outs of the car. Then I met with Steve in finance who was also extremely helpful and courteous. The process was smooth and quick, yet I never felt that I had to make an impulsive decision. Thank you for making the car buying process so pain-free!

Ri
Review №76

There was only one car for me- a 2018 A4 with manual transmission. Valenti has the best selection of manuals in the northeast. I was holding out for the blue. I sat on making a decision for months . My salesman, Pat Moriarity is very knowledgeable and patient and has a great sense of humor. Pat kept me aware of new inventory, but was never a hard sell. I felt that Valenti gave me a fair price on the car and my trade-in. The lounge is no great shakes- Kind of a lunchroom, but with a good snack selection. I am used to a more upscale experience from Audi dealerships. But, I wasnt moving in and the sales experience is what counts, and it was top notch.

Ni
Review №77

Working with Pat Moriarty was easy and straightforward. All in all a positive experience.

Na
Review №78

Valenti Audi was an excellent choice for the purchase of our new vehicle. We were assited by John Croci who guided us through the process in a professional manner. John was informative concerning the cars options and features. His explainations of the cars technology were easy to understand. He also offered his expertise in the future should we have further questions. John was very accommodating to us.

Je
Review №79

I am a proud owner of my first Audi. It was such a pleasurable experience. Alan Sholtis was knowledgeable, had exceptional customer service and made the process so smooth and simple. Steve Pinkerton, the Business Manager made the financial process a pleasurable one and the transaction was so organized and seamless. Thank you!

Pa
Review №80

I had an excellent experience at Valenti Audi from start to finish. My primary contact was Patrick Moriarty. Mr. Moriarty is very helpful and customer focused; he guided me through the features of my new Audi A6 and we completed the leasing process in a very reasonable period of time. He has since reached out to me to see how the car is doing, which is excellent. Quality product combined with excellent service-a great combination!

Au
Review №81

Great service. Our salesman Patrick Moriarty located the car in color and style I wanted very quickly. I love my Audi A4

Be
Review №82

Walking into Valenti Audi I was greeted by Matt DeGruttola who was friendly and knowledgeable. I had a specific pre-owned A4 in mind and he brought it right out for me. The process to trade in my vehicle and aquire the A4 was smooth and painless. Matt DeGruttola and Steve Pinkerton could not have made the transaction any easier, this is by far the best experience I have ever had with a dealership from start to finish. Valenti Audi has a new lifelong customer!

Th
Review №83

Matt was very professional in going over the functionality of the Q8 I purchased from Valenti. He made the car buying experience pleasurable. When shopping at Valenti, ask for Matt.

Ge
Review №84

Alan and the Audi team at Valenti once again went above and beyond to get me on the road again... Thanks!!!

Be
Review №85

Had an extremely pleasant experience! Pat was very nice and took his time to go over everything and show us all the fun functions of our car. Every interaction was positive! Very friendly and patient. When I’m ready I would definitely buy another car from Valenti! Thanks Pat😊

Da
Review №86

Very pleased with the whole process. Buying a car from Valenti Audi was hassle free!

Jo
Review №87

Valenti is truly a Great Audi Dealer because of the exceptional Customer Representatives they employ. The best example that I can share is Pat Moriarty, my partner to help me select and complete the purchase process. Why I say this is that I was having difficulty finding the exact 2020 Q5 that I was definitely going to purchase by the end of September. I had a 10% discount coupon from Costco that I wanted to take advantage of. I went onto the Valenti website and found the exact car. I called the number and was connected to Pat. From that moment forward he took care of me in getting all the information. Most importantly was that he verified the car was still available not to waste my time, and he set up a test drive that same day. I was sold then because he was very open and honest about how we would complete the transaction. I would also receive a $1,000 Audi Customer Loyalty discount. I connected with Pat because we share similar Life experiences in Customer Service. Values of Listening to the Customers needs first; demonstrating the cars features but sensing the buyers level of knowledge and experience; and, his proper Appearance and language of someone with years of experience in other High Class automotive sales positions. He always wears a white shirt and tie, and represents professionalism. Old School values in a contemporary setting. It works for me because I can tell the difference from other dealerships. I will definitely buy my next Audi from Pat. Plus, the Valenti Audi dealership in Watertown is fantastic to work with. Great Team in all departments.

Ha
Review №88

This past weekend we picked up my wifes new 2021E-TRON Premium Plus at Valenti. I must tell you my sales specialist, Alan Sholtis and the finance manager, Steve Pinkerton made our experience, a great one. They made us feel comfortable with the process and there was no pressure. Alan was very pleasant and took his time explaining all the gadgets in the car (and there are plenty of them). We will certainly go back to them for service and hopefully many more Audis.

Wi
Review №89

Great customer service. My wife and I just picked up our New 2021 Q5. The experience was smooth thanks to John Croci in sales and Steve Pinkerton in Finance. This is our 7th vehicle from this location and they have always stood behind their products.Highly recommend.Bill and Alison Farrell

Lu
Review №90

Great dealership. Danya and Pat are your go to All-star duo. Whole deal was arranged via e-mail and door to door delivery. The future of car sales is near and this dealership is ahead of the game.

Ch
Review №91

Had an excellent experience. This is my second Audi from Valenti. Brian Gardner delivered a very personable experience, I was extremely please with my purchase and will be returning in the future.

Ro
Review №92

Nice to work with a Professional - I went to several high-end dealerships ready to renew my lease. I was shocked and disappointed at the level of service I received for the product I was buying. Matt DeGruttola was a breath of fresh air. He met my expectations as to how a salesperson at a luxury dealership should behave - Professional, Knowledgeable, and Attentive. This dealership understands the quality of its personnel must match or exceed the cars they are selling.

Ti
Review №93

Terrific, A+ experience purchasing my vehicle. From initial contact (online) through negotiation - the team at Valenti Audi including Danya, Matt and Steve all provided me with fast and friendly communication. I live in NY and happily made the trip to CT to purchase my vehicle from this group of professionals (even though I had comparable opportunities much closer to home). I think It took me 1 hour to complete the paperwork and walk out the door with my car. The car, by the way, was absolutely flawless and detailed to the 9’s. It was a great experience from start to finish and I’d recommend this dealership to anyone interested in an Audi!!

E
Review №94

Just got a car here, 2018 a4 with manual transmission. Great experience. I dealt with Brian Gardner and he was very easy to deal with, was informative, responsive and very helpful. Thank you Brian!

Vi
Review №95

I recently purchased my A5 from ​Matt DeGruttola... I had great experience with him. He was knowledgeable and patient and I would highly recommend him.

Be
Review №96

Pat Moriarty worked with us to get the exact Q5 we were searching for. He was informative, straightforward and incredibly gracious. Pat is a great listener. I’m not a technical person and he patiently and expertly walked me through the relevant features of our car, tailoring the overview to make sure I understood the most important and most helpful features. I couldn’t have asked for a better experience. Pat Moriarity/Valenti Audi - Highly recommended

Jo
Review №97

My experience with Valenti was nothing short of fantastic. Buying a car sight unseen, 1000 miles away went more smoothly than I ever could have imagined. Danya and Kevin were quick to answer all of my many questions, treated me with the utmost of friendliness, professionalism, honesty, and respect, and turned what could have been a rather stressful experience into a breeze. My pre-owned Audi CPO A5 arrived in showroom condition, exactly as represented, with up-to-date servicing, and is a joy to drive. Valenti has my complete trust, and I am grateful for the opportunity to have done business with them.

Je
Review №98

Brian was great to work with on my purchase! I was purchasing from out of state and the transaction went very smoothly. Follow up after purchase was timely and very much appreciated. Great experience with Brian and Valenti.

An
Review №99

I recently purchased a Q5 with John as my salesman. He was very professional and outstanding. He never pushed me about anything extra and I was very happy with my trade in value of my old Audi. A lot more than I expected to get. I would highly recommend John for anyone looking to purchase an Audi.

Da
Review №100

Just recently purchased the Audi Q3 from Valenti. Pat Moriarty was my Audi Brand Specialist. When I first walked into the showroom (just looking) Pat immediately introduced himself and offered to assist me. I was straight forward and told him I was just looking. Pat was very professional and patient with me. Before I left he had provided me with a business card and information on their website so when I was ready, it could possibly help me decide. Well, as I casually looked at the website a few days later I decided to go with an Audi. Seeing that Pat and I seemed to have had a good connection I wanted to do business with him. Long story short, Im loving the Q3 and whenever I cant figure out the technical stuff (lol) Pat has been just a phone call away, helping to resolve any questions I have. Great experience overall and customer service gets an A+.Thanks Pat,Samuel F. Bowens III

Information
29 Photos
100 Comments
4.6 Rating
  • Address:600 Straits Turnpike, Watertown, CT 06795, United States
  • Site:http://www.valentiaudi.com/
  • Phone:+1 860-274-8846
Categories
  • Audi dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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