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Park Boat Company
1589 W 5th St, Washington, NC 27889, United States
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Park Boat Company
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Su
Review №1

My husband and I went into the store last year to sign up and have our boat winterized and the pontoons cleaned. The nicest man helped us his name was Paul. She was very professional and caring, my husband is a transplant patient and he was very concerned about his health. Which he did not need to be. We really appreciate that someone like Paul works with the public. I truly trust this company. So this year we dropped our boat off and feel very confident that we will pick it up in very good condition. We also had a new Bimini top ordered. Can’t wait to see it.

An
Review №2

I have been a customer of Park Boat company for about 18 years. I can honestly say that I’ve never had a negative encounter with the company employees or service. My passion for boating has allowed me to expand my knowledge on the inner workings of water crafts and large boats. A hobby of mine is to not only diagnose but also work on marine vessels. The service department in-store has been instrumental in my growth of knowledge in the marine environment. Whenever I pose a problem they assist me with finding the proper parts and have even instructed me as how to best tackle the problem. They have even gone out of their way to save me money and time By putting me in contact with wholesalers that have the hard to find parts.As far as the sales department goes this is an awesome team of professionals even though I’ve never personally bought a vessel from Park boat company I have referred many of my friends. Those friends went through the process of purchasing their boats and water crafts with ease due to the one on one attention offered by the staff. When you walk into the front door of the store you see a variety of beautiful vessels accompanied by a smile and a greeting of the day from one of the sales persons or the staff.Moss Landing is my home. Here I have the pleasure of living on board my yacht. I sleep well at night with the confidence of the security and structural integrity of the floating docks provided by Moss Landing which is operated by Park Boat. The marina is not only secure but also offers a beautiful scenic view from sunrise to sunset and even at night. Since 2015 I have seen every hurricane that has hit North Carolina from these very same docs. The storms blew the waters rose but the marina was steadfast in protecting the vessels from Mother Nature. There is a staff on hand here at the marina to ensure that all issues are handled in a timely manner. Even though those issues are few and far between the Moss Landing Marina staff are on hand on and off season. During the on season you will see many people come and go as novice and professional boaters are renting kayaks and motor boats to go out and spend the day with their families and friends. If you are interested in an outing such as this and you don’t have a vast knowledge of boating experience. The staff is there to assist you in getting to know the vessel that you are renting. I encourage anyone who has a love the water or even the slightest attraction to go visit the friendly folks at Park Boat company and come see the Moss Landing Marina store.One more thing. If you do happen to purchase a vessel or watercraft, be sure to ask them about their newest venture with a dry stack storage and fuel dock conveniently located near the beautiful Washington waterfront.

Sa
Review №3

GO check out Park Boat Company! Summer is coming and there is no time like the present to get yourself ready! I admit, I dont know much about boats but I do enjoy being on one. Vicki at Park Boats is the BEST! She is super responsive and helpful. She is a pure joy and has helped answer this girls many questions. Give Vicki a call at Park Boats today!

Jo
Review №4

Excellent Experience purchasing a boat from Park Boat Company !I have bought two new boats from Park Boat Company. One of the main reasons was the sales person I worked with both times (Andrew Faulkner). He helped me get a great deal on the boat I wanted (a Sportsman 235 in 2019 and a Grady White 235 Freedom 2021). He even set up a trip to the Grady White factory for us to see my boat as it was being built. He went way above what would have been expected by making sure we got to sea trial a similar boat that actually belonged to his parents. I would recommend Andrew and Park Boat Company to anyone interested in feeling good after the deal and getting what you want. No second thoughts or buyers remorse when it comes to my purchases.

To
Review №5

Our experiences dealing with Park Boat Company the past two years has been terrific. Andrew Faulkner helped us with our last boat purchase and we couldn’t be more satisfied. He was knowledgeable, spent time helping us research options for the boat, and answer questions. He made our buying experience enjoyable. The same can be said of Paul and his employees in their service department. If you’re in the market for a new or used boat, I highly recommend that you give Andrew a call.

Sa
Review №6

We bought a used jet ski from Park Boat and we had significant problems — Park Boat didn’t have to (no official warranty) but they came through and fixed everything.. they went over and above to get it done and we are so grateful.. thank you all so much!

Ri
Review №7

My grand father has been coming here for years for service on his boats. I recently got gifted his 18ft flat bottom and wanted to get some things updated. The service guy, Paul was a big help and seemed super nice. Would definitely recommend

Mi
Review №8

I recently purchased a number of Parts for my boat from Park Boat.I found their parts department and working with Charlie L. responsive and easy to work with.Purchasing OEM boat parts can be an expensive proposition. Park Boat’s prices are very reasonable. Their prices as compared to my in-town Dealer, warranted the 90 mile drive to Washington, NC to business with this company.A great company, which I will be gladly doing business with in the future.

Er
Review №9

Paul was great to work with! They were able to complete our work professionally and more quickly than we thought, and the price was very fair. Will be giving them more business in the near future!

Ti
Review №10

I have been a customer for 3 years now. I have never owned a boat prior but the staff at Park Boat have helped me so much over the past three years. They have been invaluable with the information and customer service given. They have helped me so much to realize how much I love the water that I sold my house in Garner NC and now live on my 34ft Silverton at Moss landing. Thank you all so much and I look forward to a long term relationship with the entire Park Boat team!

Je
Review №11

Was not disappointed. Paul Longo and his staff were very knowledgeable as I wasn’t quite sure what I wanted. I’d planned on checking out other boat places but there was no need. Wonderful transaction. 3 years later and I still drop in for all of my boat needs. Cannot recommend enough.

Fr
Review №12

Park Boat Company always goes above and beyond to give the best customer experience possible. The only dealership I trust to handle my boating needs. From service, sales, to boat storage you can’t go wrong. Give Vicki Bullard a call today and you won’t be disappointed. She has always been extremely responsive and a real pleasure to do business with.

Ni
Review №13

Best service department and service reps we have ever experienced what a wonderful company to trust in taking care of your needs with you boats and jet skis

Jo
Review №14

Park Boat Company is very professional and has great customer service. I called and had several questions about used boats. Andrew Faulkner was very helpful and called me back with more detailed information on other questions I had. I always appreciate the response time he has given me and I hope to continue to work with him in the future.

Ch
Review №15

I have been coming to Park Boat in Washington, NC for a while now. It is thanks to Paul. He is very professional, knowledgeable, and attends to details more than anyone I have dealt with over my passed 70 years. I recommend him and Park Boat to everyone I meet while staying at my camper at twin lakes. Paul far exceeds in customer service.Sincerely, Charles L Bailey, Jr.

Wi
Review №16

During my visit to this great state and city of Washington nc ..I stopped by looking for bow lights for my grandfather!! All I have to say is I was impressed with professionalism by that guy Charlie little. When I return I look forward to his expertise thanks 🤩

Jo
Review №17

Charlie has been in great help to me whenever I have a need for something. He has tremendous patience and is always extremely helpful and fair! Go see Charlie for all your parts needs!

Mo
Review №18

Great place to find all you need for your boat. See Vicki she can take care of all your needs. Super friendly and knowledgeable. Worth the drive from Greenville.

Do
Review №19

Great Customer Service! Vicki helped me at the counter and was very polite and took the time to answer the few questions I had. Would definitely recommend!

Al
Review №20

Had service work done on my Four wheeler. Excellent help and a knowledgeable service manager. Paul did an excellent job and quick turnaround time on repair work. Would highly recommend Park Boat for repair work.

Co
Review №21

My family just moved here recently and weve never even looked to have a boat before now. Paul was a blessing, for sure. Super knowledgeable, understanding and patient with our list of questions.

Em
Review №22

We have purchased two Grady-White boats from Park Boat Company. Andrew Faulkner did a great job of taking care of our recent boat purchase. After the sale he also squared away our maintenance and winterization process. We highly recommend Andrew and Park Boat Company!

Ja
Review №23

I purchased a new Sportsman boat in Novemeber 2020. I chose to buy from them because first visit in just looking at options their sales staff made me feel comfortable. Salesman Andrew Faulkner explained and detailed exactly what I asked and didnt pressure me but gave me confidence he would take care of my needs if I decided to purchase from them. Service after boat arrived has been exceptionable. Thank You Andrew !

Ri
Review №24

I was in the area to purchase a used boat from Facebook marketplace and passed Park Boat Company. I saw they were a Yamaha dealer. I pulled in and was greeted by Paul the service manager. He offered to do a computer read out on my boat and I was immediately comfortable and just had the Park Boat service department perform a 100 hr service as well as replace the water pump. Even though I live in Sneads Ferry, I will definitely return to Park for my future Yamaha needs.

Sa
Review №25

I came in to get an oil change kit for my chaparral and Charlie found me just what I needed. Thank you so much! Wonderful service!

Se
Review №26

I had a lot of trouble with other stores but i walked into part boat and charlie got me in and out in a flash. Great guy. Great service

of
Review №27

Park boat company is the best, great customer services from Charlie Little. He made me feel like I was welcome and gave me the products I needed. Thank you.

Ke
Review №28

Had a great experience when visiting your store .. met a very helpful and knowledgeable worker Vicky not only was she helpful but she also helped me with some questions I had as far as motor vehicle is concerned .. pleasant experience definitely would shop there again

Ed
Review №29

You have a wonderful business. I am impressed with your friendly and professional staff. Your office manager, Vicki, was especially helpful.

Ji
Review №30

Vicky is fantastic- she is a steward in every way - she handled our lease as if she owned it herself Jim Nance slip owner

Ky
Review №31

Called in the other day and spoke to a guy named Paul. Super helpful and friendly. I will recommend this company to all my friends because of the professionalism he displayed.

Am
Review №32

Had a great experience in park boat the other day with the help of Charlie! Always friendly and get me what I need every time, will be going for all my needs now!

St
Review №33

Hard to find a boat dealership these days that still has top shelf sales and service staff but Park Boat Company meets the mark on both. My wife and I purchased a new Sportsman 247 from Park this summer and couldnt be more pleased with our experience. Our salesman Andrew and service manager Paul have gone above and beyond to make sure our every need has been met.

Co
Review №34

Andrew Faulkner was very courteous and professional. Top-notch service!! Can’t wait to work with him more in the future!

Do
Review №35

We met Charles Little at Washington Parks Boat company and was he was Super Nice, polite, kind gentleman and went the extra mile to assist us with parts for our Grady White boat!

Ma
Review №36

I made contact with a very professional Paul Longo a few days ago when I had questions regarding purchase and care. By far the most knowledgeable person I have spoken to in this field! Great experience!!

Je
Review №37

Spoke on the phone with Andrew Faulkner regarding a possible purchase this upcoming spring/summer. He was very professional and we had a great conversation. Will be coming by to continue the process!

Ma
Review №38

Great customer service , Charlie little helped me with looking for a couple of needed parts,Thank you ! Will be recommending others to visit after my great experience at park boat company

Mi
Review №39

I would like to comment Viki Bullard on an excellent job. So knowledgeableThank you for all your help

So
Review №40

Charlie little at Park Boat Company is always very helpful when i speak with him over the phone and when I go in to speak with him. He is definitely a great asset to the company .

Jo
Review №41

Charlie was awesome!!! My first time at Park Boat Company. I will certainly be back soon. He helped me find the right plugs for my live wells and the bilge pump I needed!

Th
Review №42

I highly recommend Park boats . Vickie came out of the office to assist me . Very knowledgeable and professional great experience!!

Ja
Review №43

Charlie helped me find a list full of parts for my four wheeler. this man is great with customers and really anybody who he talks to. thanks charlie

Ja
Review №44

Thank you for answering all our questions!Looking forward to finalizing our decision& stopping by to enjoy our new adventures!Vicki truly is the BEST!!! 👍⭐⭐⭐⭐⭐

Da
Review №45

Called to inquire about a new Sea-Doo. I spoke to Paul who seemed very knowledgeable and answered the questions I had. I know where to go when Im ready to make that purchase!

Do
Review №46

Family owned and operated, ParkBoat Company has exceeded all of our expectations. From the time of sale, through service and warranty work, their team has gone above and beyond to make our first boat purchase and ownership a breeze. Thank Y’all!

ty
Review №47

Vicki was really helpful and had great customer service. She is a great face for this company.

Jo
Review №48

Vicki is great, she’s always there to answer questions and is very dedicated to Park Boat and its customers.

Ch
Review №49

I was in town and needed a carb kit for my sons honda rancher and charlie helped me get a kit for my 4 wheeler and was just so friendly and professional I will recommend anyone to park boat thank you so much charlie.

Do
Review №50

I recently called in to get some information about possibly purchasing a Sea Doo and Paul Longo was very helpful and professional. As I have never purchased any watercraft he was extremely informative and answered all my questions.

Gw
Review №51

My husband and I bought a steering helm for our boat and were very satisfied with the customer service we received. Thank you Paul Longo for your help!

Re
Review №52

What would Park Boat do without their office manager Vicki Bullard!!?!!! Always available, responsive, respectful, accountable, you can rely on Vicki.

Me
Review №53

Returned our calls quickly, knowledgeable, and friendly service department-thanks Paul Longo!

Jo
Review №54

Called about the ATV’s and spoke with a Mr Longo very informative and will be sending my brother in law over to look at a couple of ATV’s. Very professional and courteous.

tr
Review №55

Check them out. PBC are good people. Ask for Paul Longo—he knows his boats that’s for sure. But for whatever reason, he insists on telling you about how he starred in karate movies as a kid. Idk what that’s about, honestly.Anyway, check out their inventory.

Fx
Review №56

Came inside the the store and got excellent service! Charlie was awesome and helped out tremendously 👍

we
Review №57

My husband and I recently bought a Sportsman 247 Bayboat from Andrew and we could not be happier. From the minute we drove up on the lot to the day we pulled our new boat off the lot we were so satisfied. Andrew was so personable and he had lots of knowledge of the Sportsman because he actually owns one as well. All of the Park Boat Co. staff members were so nice and helpful. We are planning to bring in our boat soon for the 20 hour service and have a few upgrades added. Looking forward to seeing Andrew and the staff!

Tr
Review №58

Customer service was awesome and Vicki really helped with explaining things for me.

Ge
Review №59

Very great service on my boat motor! Thank you Paul Longo Service Manager.

Mi
Review №60

Long unload time tough to get out of

Ch
Review №61

Vicki Bullard was so friendly and helpful! Great experience

St
Review №62

Had a nice experience at Park Boat with a fellow named Andrew Filkner, didnt end up purchasing a boat but will be back to buy this summer once this Covid goes away. All staff were knowledgeable, definitely recommend.

Th
Review №63

Best boat marine on the east coast. I’m no sugar boy but the staff’r right nice, too. That Paul Longo is a fine American. USMC veteran and quick with the nunchucks. Call these folks if you need a sea craft.The missus wasn’t none too happy about the “no beer” policy on the test drive. But that’s okay, we still got ourselves one of those new fancy pants Bennington Pontoon boats. Named it “Test Tackles”. Call’em up! Ask for Paul (Mr. Nunchucks I mentioned earlier). See ya on the water!Ooh-rah.

Ca
Review №64

Staff is so helpful. Wonderful experience in the service department!

me
Review №65

The service was wonderful, Paul was very professional and was able to answer all of my questions!

ja
Review №66

Paul Long at Park Boat Company is always very helpful when called or when visiting at Park Boat. He is a valuable asset to this business!!

El
Review №67

Charlie was delightful he helped me find the trolling motor for my husbands bass boat for his birthday. He was friendly and knew more than I did about what I was looking for.

Je
Review №68

Went by yesterday to look at boats to purchase. Husband was taking a call in the car. I stood in lobby while (2) salesmen stood talking and looking at me. Neither greeted me. One walked past me to leave the showroom without saying a word. Same moment the mechanic walked in and asked right away ‘Have you been helped Ma’am?’ He proceeded to do his best to show us boats. If a salesperson is busy with a customer that’s fine. At least greet a customer. We had just sold our boat and had $30k cash to spend or put down. No doubt many people have more. Which is what they should consider? Will not return. My recommendations: greet customers when they are standing in your showroom. Even if it is a woman. And give your mechanic a raise. He represents you well.

Ra
Review №69

Thanks to Vicki for helping straighten out our account after being out of balance for 5 years. I appreciate your help!

Ma
Review №70

Stopped by for some boat accessories, young lady at counter was helpful and courteous. Would shop there again!

Ju
Review №71

I called and talked to Pall to get his advice an my next purchase. He was honest and knew his stuff!

Ri
Review №72

Great customer service. Charlie is the best.

Cl
Review №73

Great parts department and very helpful. Thanks Charlie!

Th
Review №74

@parkboatcompany (owner): better communication in service. Your service department controls everything in placing expectations to customers.It is better to give a date of completion out 2+ months and finishing early instead of postponing multiple times which causes problems. Long repair timing is expected in boating season, but feeling like I was receiving the run around instead of service is frustrating.Service department did a good job except in MASSIVE communication problems.This is meant as constructive criticism only and I will return in future serving needs.

sm
Review №75

Vicki was very helpful and friendly ! Would go back anytime

Pa
Review №76

Vicki is one of the nicest and easiest person to talk to and work with.

Fr
Review №77

Vicky helped me with all of my title work, she was very patient and answered all of my concerns. I will definitely be visiting Park Boat for all of my boating needs!!

Ch
Review №78

I have worked with Vicki several times over the last year regarding my boat storage. She is always cheerful, positive, and very helpful.

D
Review №79

Victoria Bullard is an absolute asset to this company and she is easily the reason this business is aces!!!!!!

Ch
Review №80

Nice place to buy a boat

jo
Review №81

Great service. I have never felt with sales only with the service department and they will do whatever they can to make sure you leave happy and will do their best to answer all your questions

Se
Review №82

Yall are awesome. Love the boat.

Na
Review №83

Spoke with Vicky and received excellent customer service.

St
Review №84

When you walk into a business to buy something you look for a friendly face and, for me, that was Paul. He really took his time with me and I came home with a boat I can brag about.

Ta
Review №85

Just purchased a used boat from Park this past weekend and had a fantastic experience. The staff were knowledgeable and friendly, and even stayed beyond closing to assist us. They were helpful after the sale as well. We had a little issue with the boat post-purchase and they went above and beyond to assist us. We drove over two hours to purchase from them and I can say it was well worth it! We will absolutely purchase our next boat from them!

Br
Review №86

Talked to Vicki, she was very friendly and helpful!

Al
Review №87

Had my boat worked on at Park Boat just for motor maintenance, etc. Chris Brown and his service dept staff (Brandon, Paul, etc) did excellent work. They went above and beyond and got all of my electronics working and wired so that it was all beautiful. When I picked my boat up it looked like a new boat. Remember that any place that works on a boat is usually going to take at least 3 weeks, which was how long it took for mine and it was totally worth it !!

La
Review №88

Vicki is the happiest and most friendly.

Ve
Review №89

Very enjoyable experience from beginning to end. This was my first boat so I had an idea of what I wanted but wasn’t sure. I ended up with a Grady White and love it! Rocky was easy to work with and highly knowledgeable. I definitely recommend.

Jo
Review №90

We had a fantastic experience with Park Boat Company and their knowledgeable team. Our sales rep Rocky was very patience and attentive to details to make sure we were getting the boat that our family had in mind. If you are in the market for a boat you have to give these guys a visit. Would definitely recommend Park Boat Company.

Je
Review №91

When I purchased my Sea Doo watercraft from them the owner came over and spoke with me an made me feel welcomed so I looked forward to going back when it was time to upgrade. However, when I called back this year the salesman that I spoke with blew his price out of the water and low balled me on my trade. Which I was really surprised after the great experience I had previously with them.****Update****Brian the sales manager called and spoke with me concerning my review. He did everything he could to make it right and I really appreciate that. I definitely will be giving Park Boat Company an opportunity on my upcoming purchase.

Th
Review №92

Recently bought a boat from there and the process went very smoothly. The salesman was great and very responsive to all of my inquiries throughout the process. I would highly recommend this company.

Ji
Review №93

A friend of mine had me stop here for some trailer parts. They have a plethora of U-Bolts and trailer lights. Paul took the time to measure what I needed and helped us get back on the road!

ka
Review №94

They were very informative and helpful in choosing an appropriate boat for us

Za
Review №95

I bought a boat from park boat and my experience was awesome! It was very smooth and the salesman was great as well. I highly recommend them if you are in the market!

Jo
Review №96

Recently bought a boat from Park Boat Co and the process was so smooth and the salesman was very responsive. Followed up and followed through on all of my needs. Highly recommend.

Jo
Review №97

Staff was very friendly when I drop my boat off for a spring tune-up and to have a couple odd and ends fixed and cleaned. Said they would have it back the following Friday. When the time came they didnt have it ready by Friday drove up on Saturday when they said it was ready just to find it hadnt been washed or thoroughly taken care of. Paid for a tune-up and they never even addressed that I had a dead battery or called me to replace it so I had to take care of that myself when I got home. Their work was obviously rushed and didnt seem to care about a little job. Although the facility is nice prices were reasonable and staff was friendly the inattention to detail probably wont have me bringing my business back

Br
Review №98

Good customer service

Ri
Review №99

Great dealership to deal with! Our salesman(Bryan) was super helpful and friendly! Life long customer here!!

Mi
Review №100

Would absolutely use this company again. Mr Westmoreland was extremely knowledgeable and patient with us. Very smooth process and would recommend to anyone looking to buy a boat.

Information
18 Photos
100 Comments
4.3 Rating
  • Address:1589 W 5th St, Washington, NC 27889, United States
  • Site:https://www.parkboat.com/
  • Phone:+1 252-946-3248
Categories
  • ATV dealer
  • Boat dealer
  • ATV repair shop
  • Boat repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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