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Jared
205 Lambert Lind Hwy, Warwick, RI 02886, United States
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Jared
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Sa
Review №1

The quality is excellent. They have friendly staff, a no pressure policy and the best selection. We were able to design a one of a kind ring while staying on budget! I highly recommend Jared, especially this location ⭐️⭐️⭐️⭐️⭐️

Ma
Review №2

Very nice staff , Great customer service , They incredible fast and very knowledgeable. We told him what we looking for and listens to all the details. He made different suggestions but didn’t pressure us into anything. He let us take our time to think and didn’t make us feel like we were wasting his time , Thank you for help , definitely we will back again.

Sa
Review №3

So pleased with my visit to the Warwick location. I had a small accident while on a family vacation and was worried my ring was damaged. The store manager, Odee was so helpful, checked my ring and gave me peace of mind that everything was safe to wear. The icing on top was when he called me a few days later to make sure I was feeling better! Such a personal touch. I will definitely be back.

Eh
Review №4

Great experience! Clean store and beautiful engagement rings collection! Me and my wife just upgraded her engagement ring their financing is great too ! Recommend

Ch
Review №5

It was a pleasure working with Jared and their team on my custom engagement ring. They were patient , no pressure and responsive to our calls and questions. I would definitely recommend them, great customer service!

Tr
Review №6

Great people, super knowledgeable. Most importantly trustworthy. They have my business from now on!

Ri
Review №7

Very humiliating experience. The blonde service lady working the 12th of July was so passive aggressively judging our wealth and clearly did not think we could afford the jewelry. The most fake and horrendous customer servic I have ever witnessed and honestly havent felt so degraded and I wasnt even the one making the purchase. Working in the customer service industry Im surprised you allow such uptight people to work in your stores. The women with the mask on that day was a lot more polite though, so its nice to see the place isnt full of bad eggs

Ho
Review №8

Very nice selection.. great serviceThank you

RJ
Review №9

Beyond satisfied again. Second time bringing a repair to Jared. I received impeccable, quality, and very quick service both times. Repair costs are reasonable and definitely on target. I would highly recommend Jared. Ask for Cindy. She goes above and beyond and most important greets you and treats you like a valued customer should be treated.

da
Review №10

Great experience!

Mi
Review №11

Knowledgeable people and have on site repair center

Tr
Review №12

Very pleasant experience

Lo
Review №13

Personable, Professional, and a fantastic price!

Ja
Review №14

When I went the service was great. I asked a lot of questions and the salesperson did not try to talk me into a more expensive piece. I found what I was looking for and was happy with the purchase. They have a lot of lab created stones if you are on a budget, but research the difference between those and natural stones.

Sc
Review №15

Great selection and service. Just ran in quick to get the wifes ring cleaned and checked. I recommend

Ke
Review №16

From the moment I walked in with my fiancé, my experience at Jared was one Ill talk about for years. Our sales rep was Lisa at the Warwick RI location. Her expertise was above any Ive come in contact with. From settings to stones to anything in between, Lisa really educated us and helped to explain every detail. I 10000% recommend anyone whos looking for any type of jewelry to go see her. I certainly will be sending my husband to be in to make me sparkle. Not to mention, send his friends in as well. Thank you so much Lisa for being a part of making our big day more special!

Jo
Review №17

The staff was very hospitable, very helpful, and very nice

AS
Review №18

Antonio was the best, have never been here before. he made me feel so welcome and never felt pressured. Please go see him !! Best customer service i have ever received,.thank you Antonio.

Da
Review №19

While I wasnt involved in the buying of my engagement ring, I can say I had an amazing experience while resizing it. I got engaged last week and needed to have my ring sized a bit smaller. I was immediately greeted by a woman and directed to Jeff at the service center. He answered all of my questions quickly and with confidence, with zero pushing to do anything I didnt want to do. He emphasized that the sizing and inspection would be covered under our warranty. He told me it would be done within 24 hours, which surprised me because Ive had friends that were told it would take up to three weeks which is what I was also expecting. Sure enough, he gave us a call the next day that it was all set. The ring was shining brighter than it was the day I got it and it fit just right. It sounds like many of the other reviews had some sort of inconvenience that affected their rating, but I found my experience to be flawless.

Gr
Review №20

Very nice people service is great take their time to help you will return

Aa
Review №21

I went to Jareds at the Warwick Mall in Rhode Island on December 8, 2017 my reason for going was to purchase an engagement ring for my now fiance. I ended up purchasing a loose stone and a Hearts Desired setting which ended up costing me just about 6800 dollars. I opened a Jareds credit card account that day. When I made the decision I was assisted by 3 employees Cindy, Karen, and I believe the General manager of the store I believe his name is Jeff but that may be incorrect. I spent an 1- 1.5 hours at the store that day being brought to the back to have a crash course on diamond classifying. After my decision was made I made it clear to the staff that my fiance has small hands and that the promise ring that she currently wears does not go past the first knuckle of my left hand pinky finger. I asked them specifically if the band would be able to be sized to her finger, I was ensured that this would be no problem at all. After the proposal I went to the store at on January 9th, 2018 to have the ring sized to the proper size. The ring I purchased was a 6 7/8 I believe and my fiance is a 4.5. I was told on January 9th that it would be impossible to size the ring to her finger because it would cause the Euroshank band corners to touch. I then spent another hour at the store waiting why they contacted special orders to custom order a hearts desired band without diamonds in a size 4 7/8 or 5 that would then be sized to the 4.5 of my fiance and the stones from the band that I purchased originally would be placed on the new band. I was told that the new band would arrive on February 1, 2018. I went to the store today and was told that the originally order could not be completed because the special order could not make a ring in the hearts desired in a band size smaller than the original one I purchased. I spoke with Cindy today February 2nd, 2018 she said she would attempt to contact special orders one more time. She proceeded to tell me that if a band could not be found that I would have to return the original ring that I purchased and have to do a custom design that would take 8-10 weeks to complete. I am not pleased with the service that I have had or with the constant disappointment I have received every time I contact the store in regards to my engagement ring. I am not pleased that I now have to return the ring I asked my fiance to marry me with changing the life changing moment I had with her a time regret that I decided to go through Jareds. In addition to the engagement ring fiasco, we had decided to go through Jareds to purchase our wedding bands. I received a phone call Monday January 29, 2018 from Cindy asking me to call the store. I was unable to call the store during the week because I work 12 hour shifts. When I arrived at the store today Cindy then in formed me that the 2 wedding bands that she ordered for us were both unavailable and that we needed to choose new bands for both of us. Those rings had they been in the store I believe would have costed me around another 2500 dollars bringing the total around 9200 dollars. I also decided to purchase a Hearts Desired Diamond necklace of my fiance for Christmas to match her engagement ring which was another 1600 dollars bringing my total purchases in theory to just about 12,000 in about a month. I am extremely displeased with this entire experience and hope that future men/women do not have similar experiences I have had putting a negative experience on a moment where my fiance and I should be in total blissful enjoyment not utter disappointment.

A.
Review №22

Dont shop here! This place is full of incompetent people that play dress up in suits & skirts to make you feel like youre shopping in a sophisticated store. My fiance took me here to pick an engagement ring I found a beautiful ring BUT it was all down hill from there. I had it resized twice because the ring was too big. They offered free engraving for the trouble so the engraving was supposed to read (anp&ccg) instead it read - anp nccg-. They had to fix it and the engraving came out fine BUT there was a lump on the band so they had to replace the shank. When my finance picked it up the engraving was wrong again this time reading- anp&ccp- then I notice one side of the band was smushed where there are diamonds on the side. I bring the ring back again the snob checks it under a magnifier and brings it back telling me theres nothing wrong with it and asking what I think is wrong with it- all the attitude in the world- and I said you dont need a microscope to see the ring is bent and I demanded a new ring. Now that I have a new ring in hand I still am not satisfied.The ring is not engraved this time- not going through that mess again and I want answers for why they screwed up so many times. I feel they should have taken money off my fiances bill or did a little upgrade on the diamond.

Ke
Review №23

Sales rep Ky-Asia is amazing! However, the management and the design and service center are awful!! Dont use this store if you plan to have anything customized.

Br
Review №24

. Im not one to usually write a review but my fiancé and I had a very uncomfortable and rude experience at your store. We are looking for wedding bands, and had looked on your website which we told the salesperson, today we entered the store to try some on and get some ideas. We were shown 2 womens band and offered to open a credit account to get a discount, when we said we were just looking today the sales person became very short with us and didnt offer any other bands to see. When my fiancé asked to see mens bands she showed us 2 only and would not tell him what size he wore. When he asked to be sized she handed him the tool and then stood back from us not assisting at all. We felt very uncomfortable and it was a bad experience looking at rings. I felt once she knew we werent buying today she did not want to help us at all.i sent this to the corporate and never heard a response. Horrible company and RUDE

Th
Review №25

Extremely rude and insensitive purchased an item online that’s been in store for over a week . I explained my 2 year old daughter just recently got out of surgery and is in a body cast and will be for a whole month . it is difficult for me to leave her with someone to pick up the item when she needs my care . I kindly asked if my husband can pick the item up for me . I will provide my id and any information needed to confirm . She rudely told me no and that whenever I can come get the item that it’ll be there . Never again will I do business with this company ever !

Sa
Review №26

Awful customer service!! GO SOMEWHERE ELSE! my fiance and i went here to get my engagement sized and ended up walking out. walking in they were not awful but after talking to them for a minute we started to get my ring looked at after we told them we didnt purchase the ring there they immedietly treated us differently almost like we werent welcome there. he took my ring back to have it double checked (after quoting us at about $50) he walked back and said the entire bottom half of my ring was ruined and they would need to replace the entire thing for about $250 and that it would take a min of 3 weeks. just when the way he said it was so rude and he just seemed so judgemental because we didnt get it there we said we were going to shop around more and see what are options were. he was reluctant to even hand me MY ring back! we went to hannoush jewelers right downt the street and are having it done in 4 days for about $45. DONT GO HERE.

Br
Review №27

I have had nothing but horrible experiences with the people of this store and the quality of their jewelry.My husband bought me an engagement ring from Jareds in December. The SAME day he gave it to me a diamond fell out. We had to drive all the way (45+ mins) back to the store.It was replaced the same day but took 5 hrs so we had to drive around and kill time. It was inconvenient and the sales girl didnt even say sorry for the inconvenience.THREE WEEKS later two more diamonds fall out. BACK to the store we go to have it fixed. Again...wasted gas, unsympathetic salespeople, and now have to wait almost 3 days to have it fixed.A month or so later another diamond fell out. Now I was livid and wanted to return the entire thing but my husband was affectionate towards the ring and didnt want me to return it. Instead he asked if they could give us an entirely new ring, same style - everything. We were crossing our fingers that that certain ring was defective and if we could have a brand new one the loss of diamonds would be resolved. Now we had to wait almost 2 weeks for the ring to be special ordered. Same type of service - no apologies, no offering any type of percentage off something else, just SOMETHING to show sympathy for a brand new ring giving us a hard time. It appeared once they had their money in their pocket they no longer needed to offer quality customer service.Now about a month ago two diamonds fell out again and today I threw in thd towel and went back to Jareds and told the manager Lisa the story and how I would like to return the ring. Lisa is a pushy rude manager who doesnt have a polite bone in her body once she makes a sale. She was rude, obnxious and downright unhelpful when I requested a full refund for a defective product. I told her I would still buy a replacement ring through them since I figured they wouldnt let me walk out of the store with my money. She made the whole returning and buying a ring huge deal. She never apologized, she wasnt friendly, she made ME out to be the bad guy since I was trying to return a ring past its exchange date. ( You have 30 days to return a ring or youre screwed) Well it wasnt my fault the ring was a cheap piece of crap.To make a long story short...I was there over 2 hrs while she ranted and raved with me and her fellow employees over me and this ring. All I wanted was the store credit for the full value of the ring so I could pick out another one. She made that a big complicated mess and kept trying to overcharge me on a new ring.I explicitly told her I wanted to match the exact price from the original ring to the new ring (give or take a few bucks) but she fought me tooth and nail for 2 hrs trying to overcharge me $300 for a ring that cost me the same as the original. She was trying to scam me out of money and I held firm the entire time.To make a long story short I managed to get a new ring for the same price as the original since they will NOT give money back but she did scam me out $100 saying I had to pay back a grand opening discount my husband originally got on the ring since the grand opening was over 6 months ago. I thought that was pretty low and crappy of Jareds as well as the manager (Lisa) but at least she didnt get the extra $300+ she wanted from me.Needless to say I would NEVER recommend Jareds to ANYONE and I will never do business with this store again, especially the Warwick branch. The employees are rude and are only friendly when they think they have a sale. If no sale or if they encounter a problem they quickly become rude and unhelpful.Im not even sure how Lisa got a job managing that business because shes a rude unproffesional wench.

Tr
Review №28

The service center isnt good at all and the sales people push you to spend more than you want.

Ni
Review №29

Never come here! They lie straight to your face!

Am
Review №30

Good jewellery shop

Jo
Review №31

Didnt like the vibe.

Ma
Review №32

My Favorite PlaceShop;;;,,,,!!???;;;,,,, InFuture;;;,,,,!!??

Information
9 Photos
32 Comments
3.4 Rating
  • Address:205 Lambert Lind Hwy, Warwick, RI 02886, United States
  • Site:http://stores.jared.com/ri/warwick/205-lambert-lind-hwy.html?cid=YEXT
  • Phone:+1 401-738-0412
Categories
  • Diamond dealer
  • Jewelry store
  • Gift shop
  • Goldsmith
  • Jeweler
  • Jewelry repair service
  • Silversmith
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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