user
Checkered Flag Toyota
5301 Virginia Beach Blvd, Virginia Beach, VA 23462, United States
Appearance
Checkered Flag Toyota
Comments
Wa
Review №1

I HIGHLY RECOMMEND CHECKERED FLAG and RYAN JONES!!!!! I would give more than five stars if possible!! I live in Atlanta and started my search for a new car locally, and then expanded to out of state dealerships. I talked to about 20 different dealerships in the south and east, and hands down CHECKERED FLAG was by far the best deal and Ryan was the best to work with!!! He has more than 15 years experience in the business and was so awesome to work with!!! I can’t say enough about what a great experience it was. He was very helpful and understanding and helped me find my new car without feeling pressured or that he was just trying to make a sale. The customer service I received from everyone was OUTSTANDING! Excellent service! The best part, is they have very fair pricing and a no haggle policy. Without a doubt I got the best deal out there! Thank you for making this experience a great one and I highly recommend you to everyone I know and publicly here!!! The next time I need to buy a car, I will go straight to CHECKERED FLAG!!! Here is a pic of me and Ryan --- awesome dude and a pleasure to work with!!! I am full of gratitude --- thank you!!!

St
Review №2

Kassandra and Alex were fantastic to work with. They made sure to go over all my options with financing so I could make sure to get the best deal. I’ve never gone alone to buy a car so the no haggle pricing was a blessing. I definitely recommend coming here.

De
Review №3

Had a very pleasant experience here with my husband! I am so excited for my brand new car. Huge thanks to Alex Aguilar for helping us all the way!

As
Review №4

Sam was AMAZING. His accent didn’t hurt either. He was so patient with my family and I and unbelievably knowledgeable. I have never had such a great car buying experience! He’s honestly the best car salesman I have ever had the absolute pleasure of working with. I will be highly recommending this personable and friendly gentleman to anyone I know. Every staff member in this facility was so kind start to finish! Thank you all!

Ly
Review №5

I highly recommend this dealership. I visited the dealership over the weekend to return a leased vehicle and James McKee made this process so easy and seamless. I was offered an option that I was not even aware was available to me and was very pleasantly surprised. James turned a visit that I was anxious about and made it very enjoyable with a wonderful outcome for me. The attentive and knowledgeable staff is so much worth noting! I will absolutely continue to refer my friends and family to this dealership.

ju
Review №6

Had the most pleasant experience trading in and buying a new car through James McKee. I highly recommend him for your purchase at Checkered Flag Toyota. Thanks James!

Mi
Review №7

James McKee and Brandon Molina are THE perfect team. I was very pleased with the no-nonsense negotiation experience at Checkered Flag. There was no credit-shaming visit from the tower manager to the sales desk, no re-negotiating in a secondary finance office, and they were able to conduct the entire car buying experience from James desk. I was without a vehicle until today, and James even picked me up in Chesapeake in the vehicle I was interested in, then Brandon busted his rear-end to work a deal with my not-so-awesome credit. Great job, guys!

Sh
Review №8

My husband and I had the absolute best experience at checkered flag!! James McKee helped us get into our dream car! We can’t thank you enough James!! He made everything so easy for us!

Pa
Review №9

Had the best experience buying a car with Alex/Alejandro. He was friendly and helpful throughout the entire experience. Very happy with my purchase!

Sh
Review №10

Had an awesome experience at checkered flag Toyota in Virginia Beach!!! James McKee really help my wife and I get into a new 2022 Camry in no time!! Sales office there was great!

Ch
Review №11

No haggle pricing makes the car buying experience stress free. You know you are getting a fair price and the sales people seem to care.

Ro
Review №12

Our second purchase from Checkered Flag Toyota and we couldn’t be happier. James McKee is the man to see and provides the perfect balance of friendly and knowledgeable. Thanks James!

Ph
Review №13

Our salesman, James McKee, was friendly, personable, knowledgeable and quick. His no-pressure direct and professional manner was a great relief, and he accomplished our sale expeditiously. The showroom was spacious and clean, and coffee great.We are very happy with our new purchase and look forward to a great long-term relationship with Checkered Flag.

St
Review №14

The staff was so nice and Ryan was absolutely great! He was extremely patient with my endless questions and helped me get into the truck I’ve been dreaming about for years! The manager was also great and helped answer my questions as well! Great staff, great experience, would highly recommend!

Ka
Review №15

My brother bought his first car here and was taken care of so well that I decided to come back for the purchase of my own. Today Sam Orton spent the majority of the day answering all of my questions and making sure I was confident in my purchase of a hybrid Toyota Camry. Chris Thompson also made sure to take care of us and made the buying process simple and easy! My husband and I have every intention to come back and see him for the purchase of our second vehicle.

Br
Review №16

Excellent experience. I came in looking for a 4 runner, found a excellent condition used one on the showroom floor. James McKee helped me and I had an excellent experience. Very easy to deal with. Thank you !

Ph
Review №17

Bought a very nice car, James McKee and Checkered Flag made the process very smooth and the fastest I’ve ever experienced. I’ve probably bought 15 cars in my life, doubt if I’ll ever shop elsewhere again. Very pleasant experience, can’t say enough of James! None of this ‘let me talk to my manager’ nonsense! Well done!

Ja
Review №18

Kassandra did an excellent job from start to finish on the purchase of my 2022 Toyota Camry Hybrid Nightshade. Thanks again!

a
Review №19

HIGHLY recommend. Received EXCEPTIONAL service from Sara White. If youre looking for someone to purchase from, do yourself a favor --- ask for Sara White. Sara is very knowledgeable, patient and was prompt with her responses for any questions I had. She went above and beyond to help me with my particular buying experience (no-contact buy). Noah was also someone who was helpful with my buying process -- he didnt add any pressure and answered any questions I had. Checkered Flag has an excellent staff and has been very accommodating. Car dealerships and the buying process can be very stressful (and more often than not, is), but this particular dealership is stellar. I NEVER thought Id be reviewing a car dealership (a great one nonetheless), but due to my top-notch experience, I was compelled to write a this blurb!

aa
Review №20

Wayne in service was great to deal with. Will definitely bring my business back to him.

Mi
Review №21

Having the shuttle available with an easy to use app was a huge plus. The staff were friendly and courteous as well.

Am
Review №22

The process of buying a car was so much smoother with their no haggle pricing. It also allowed us to work only with our sales person and he was amazing! His knowledge, professionalism, and sense of humor made buying my car easy and fun! Ask for Ryan Jones!

Ca
Review №23

Mikel helped us buy a 2021 Toyota Highlander and was extremely professional and very prompt in every aspect of the sales process… He was extremely knowledgeable, and made the sales process run smoothly as possible… I would recommend my family members to ask for Mikel if they were in the market for a new car……

ka
Review №24

I highly recommend Noah Mummert at Checkered Flag Toyota. He was proactive in helping me find the car that I wanted. He knew what I was looking for and informed me immediately when they received new inventory that he knew I would like. He also made himself available according to my time schedule. Noah and Tony Wallace worked with me to insure that I left with a fantastic new car at the monthly payment I wanted.

Jo
Review №25

James McKee was amazingly helpful. I was given the opportunity to test drive several different models & makes...as planned & he didnt cringe when the drive to different Checkered Flag Dealerships became involved. Great experience & I will recommend the business/dealership/James McKee to all of my co-workers. Thank you James & Checkered Flag. This is twice you have given above the expected service!

Tr
Review №26

We went to look at a used truck. The salesperson James McKee was more than helpful. He took us and showed us on the computer our options. Once narrowed down he got the keys to all 4 vehicles and showed us each one. We ultimately bought a new Tundra, but there was never a pressure from James. He did an outstanding job.

la
Review №27

James McKee was incredibly helpful. I told him what cars from the website I was interested in and he had them waiting for me when I got there. He was very patient with my questions and I walked away driving exactly what I wanted. Thanks!!

L
Review №28

The best car buying experience I’ve ever had. I want to give a big Thanks to Ryan Jones and Alejandro Aguilar. They help my husband and i to get our first New Car here in Virginia. They was very patient with us. Thank you a lot. This app only give me an option to give five stars but im going to give you more than five star to Ryan and Alejandro you deserve 100% stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Thank you!!!

Su
Review №29

We found the truck we were interested in online and emailed Checkered Flag. James McKee responded very quickly and we set up an appointment. We were impressed with how quickly we were able to go through the buying process. James walked us through the process with no pressure. He also set up our first service appointment for us. We feel like we got a fair deal and only have great things to say about James and Checkered Flag.

Es
Review №30

Ive had bad experiences at other dealerships, so I came here assertive on a mission and let me just say, Alex is amazing!! He was very patience and attentive & delivered exactly what he said he would. 10/10 recommend; Alex is your guy! Added bonus, he takes great pics of you & your new whip!

Ma
Review №31

Great experience, would take too long to explain but Hayden and Tony went above and beyond to make sure the sale went through. Fantastic experience, would go to CF first for next purchase!

Ja
Review №32

Great experience working through the process of buying a new vehicle. Salesman James McKee was top-notch. A great guy and customer advocate. Thanks Checkered Flag.

Cl
Review №33

Ryan was a great salesman and helped me purchase my first car! Such a great experience 10/10 recommend

jo
Review №34

I had a good experience at Checkered Flag Toyota recently. Because all time slots were booked for August, I had to drop my car off at the service center first-thing in the morning without an appointment. I received my car back at the end of the day with an approved inspection and all the brake work I needed to get done. I was grateful to get the work done on my car in one day given the fact that I did not have an appointment.

Ke
Review №35

Fredie Santos was very helpful. He helped me find the car that matched my budget and what I was looking for. I didn’t feel pressured to buy. I was satisfied with the way he answered all my questions, before and after the purchase.I highly recommend him and Checkered Flag Toyota!

st
Review №36

Recently purchased a Tacoma, fresh off the delivery truck. They don’t raise their prices due to high demand. They are straight forward and really polite. I personally worked with James McKee. I HIGHLY recommend him. He made the whole process simple and easy. I will refer all my friends to this location because of him. Thank you Checkered flag!

Le
Review №37

Mikel hook me up on this awesome truck, its takes 4hours process but still very knowledgeable he dont say NO right away he will try to his best to make it work the deal.Awesome guy highly recommended 👌

Ra
Review №38

I worked with James MaKee on my purchase. He knew exactly what I was there for and helped me get into the vehicle I wanted. This was the best experience I’ve ever had at a dealership. Never felt rushed or pressured into buying. Was a very relaxed transaction and atmosphere. Definitely will see James for my next purchase

Da
Review №39

Had a very east time purchasing our used vehicle from CF all thanks to Ryan Jones. He was professional, knowledgeable and above all very respectful. I highly recommend you see him.

Jo
Review №40

Product specialist Alex was friendly. He was upfront with the price and included rebates that I qualified for. He didnt try to pressure me into buying. I highly recommend Alex and Checkered Flag Toyota for your car buying needs!

Mi
Review №41

Superior dealership with good no hassle pricing and no pressure. James and Tatiana were great— friendly and went the extra mile for us. One of our best car buying experiences ever. Highly recommend.

Ha
Review №42

James was amazing! We were referred to him by one of our close friends, and he did not disappoint. They are amazing with being transparent with everything throughout the buying process. Thanks James!

Ka
Review №43

James McKee was an excellent salesman. He was easy to communicate with, quick to respond, and always transparent. He was professional and kept working to find us the truck we were asking for. He provided outstanding service and went the extra mile to ensure we were comfortable and satisfied throughout the entire process. We recommend asking for James if you are interested in purchasing a new vehicle!

wy
Review №44

My wife purchased a new 2021 Toyota Tacoma from James McKee @ Checkered Flag Toyota. He was a pleasure to work with and made the truck buying process hassle-free. We appreciate his attention to detail and professionalism. We highly recommend James and Checkered Flag Toyota. Thanks James! -Wylie & Rebecca Zhu

oO
Review №45

I bought my very first car here and the experience was good. I love the amount of patience they have for customers. Much respect. When I got into my first car accident, they were amazing at helping me get back on the road. Despite the end results, the staff at Checkered Flag Toyota were beyond amazing. Making sure I understood what to do next and walking me through every step of the way. Most importantly, a special thank you to Jeff for handling the repairs and making sure my first time experience was easy. He went out of his way to make sure my vehicle was 100% safe to drive again. Thank you so much!

Pa
Review №46

The staff at Checkered Flag were all great, but James McKee was a fantastic salesman. Honestly, I can’t recommend him enough. We were on the same page the entire time, and I was grateful that he didn’t push me one way or another. Never did I feel pressured to walk away with a vehicle, but when I did decide to buy he was friendly and hard charging to make sure I was an informed buyer and out of there as fast as possible in my new wheels.

SA
Review №47

Worked with Van Harned. Great salesperson he made the car buying process a breeze. Very informative and answered all our questions. Highly recommend

Em
Review №48

Had an amazing experience visiting this dealership. Although I did not purchase a vehicle, Tatiana was extremely helpful in our search. She really cared about what I was looking for and did her absolute best to find me something with my specific requirements. I recommend her to anyone who is looking or a car!

De
Review №49

My salesperson was James McKee. He did an excellent job from beginning to end with helping me get my new Toyota Camry SE. He was very polite, professional, and helpful. He kept me informed about when the car was expected to arrive at the dealership, notified me immediately upon its arrival, and was available to meet with me as soon as it arrived. He was very patient with me during the test drive while showing me all the features of the car and while filling out all the paperwork to purchase it. He made my car buying experience a pleasant one.

Ke
Review №50

Our experience at Checkered Flag Toyota was delightful. Super friendly staff! Tom was awesome to work with. He answered all my questions. I love my new Highlander! Thank you Tom!

Tr
Review №51

Buckle up, boys! It’s gonna be a long one!My family and I have been loyal Checkered Flag customers for years. As a matter of fact, every vehicle in our driveway has been purchased brand new from either Checkered Flag Honda or Checkered Flag Toyota. So, to say the least, we have given you guys our business for the past decade, considering our oldest vehicle from CF is a 2008. Now that I have a growing family of my own, I decided to come back to where I (thought I could) trust. My husband and I have been wanting a minivan for awhile now. We came in and had Noah assist us. He was helpful, allowed us to test drive a Sienna and we discussed how it would work if we wanted to put a deposit down for the ‘21 Sienna XSE. He informed us that with inventory being scarce and the chip shortage, they have limited options as to what they’re able to offer us. However, upon looking at the upcoming deliveries for the Sienna, we agreed on placing a deposit down for a 2021 Sienna XSE in Blueprint. He told us that once the $500 deposit was placed, no one else could have dibs on that vehicle UNLESS we backed out of the deposit, they refund the $500 to us, and that vehicle is no longer ours. Otherwise, we would be the first to know about and look at/test drive the Sienna once it arrives. After placing the deposit, we play the waiting game. A week goes by, we don’t get any updates. Two weeks, still no updates. A couple days later, we call and Noah tells us he’s in the middle of a sale and to check our email regarding where the Sienna is at - as if we haven’t been anxiously checking everyday. We give him the benefit of the doubt and call back a week later only to have him telling us that they have SOLD that Sienna to someone else. But guess what… we never backed out on the deal, AND our deposit was never refunded UNTIL that very conversation we had with him. He stated that it was sold while he was away on vacation and that he’d get to the bottom of it. As you can imagine, we were EXTREMELY disappointed and frustrated. We have since decided to take our business elsewhere and would advise you all to be cautious trusting Checkered Flag.

Ja
Review №52

I really enjoyed my time at Checkered Flag. I really recommend James McKeen. From the moment I showed interest in the Toyota Highlander, he guided me through the buying process.He helped me find the exact model and color. I was notified it was in transit. He kept me updated and I was allowed to put a deposit down to hold the vehicle. This allowed me to be the first to test drive it. Actually, James notified me it was arriving early than projected, which was great. I went to the dealership the same day and I was driving it home that night.The buying process was relaxed, without be pressured to do anything. He was very nice and excepted my trade in. He walked me through the process to complete my Toyota Highlander purchase. It was almost too easy.If anyone is looking for a salesman at Checkered Flag, please look for James, if hes available. From my first phone call until l chose my type of warranty for my vehicle, I knew I was dealing with someone who cared. I love my Highlander XLE. I will make sure to come Checkered Flag when I buy my next vehicle.

Jo
Review №53

Alex was more of great help to us. His patience, optimism, and great experience helped us get a new car. Theres hope in the dark indeed. Thanks Alex. God bless

Ju
Review №54

I highly recommend Checkered Flag Toyota and Noah Mummert! I sold my truck to them which was a seamless hassle free process. They even drove me home so I didnt have to take an Uber! This is first class service especially nowadays where customer service in other car dealers severely lacks. If youre buying a vehicle, buy a Toyota. If youre buying a Toyota, buy from Noah at Checkered Flag!

Br
Review №55

Alex thank you for your good service and a great car.

Lo
Review №56

My friend bought her Toyota Corolla from Mikel here and had a great experience here so she introduced me to Mikel and I purchased the same car from him in a day. Everything went smoothly so far without any problems with professional help and Customer services. Thank you so much. I’ve been having the car for two month now, still getting helps from Mikel whenever I needed. Highly recommended!

Wi
Review №57

Buying the car was a normal experience, but I got the 5 year deal for free oil changes and that has been a terrible experience. The receptionist named Ariana is so rude, she hung up on me once, answers with “ok?” like she isn’t supposed to even be working there, and put me on hold for forever because I kept calling back trying to see about why they were trying to charge me for an oil change when it’s supposed to be free as our contract stated. I don’t mind bad customer service I just want my car to be maintained as part of the deal, but she was disrespectful and should not be answering phones. I did not say or act in any way to make her upset and I don’t know what people are going through, but that was not professional at all.

L
Review №58

THIS IS THE PLACE TO GO! Tom treated us with respect and was truly transparent with the whole process. After a HORRIBLE experience with a different dealership that shall not be named, we were hesitant on going in. The process was AMAZING. If you want a stress free experience with no games...go here. We were in and out in 4 hours as opposed to 12+ hours with the other place. Trade in was what we researched, payments were what was expected--- it was car buying for today and NOT the 1980s bartering experience.

Co
Review №59

Quick and easy same day turn around. Been looking for a vehicle for months and James Mckee was with me throughout my crazy schedule. In the end we found the perfect fit and managed to get it the same day right before several other offers were put on it.

Ro
Review №60

I bought my Tacoma from Checkered Flag Toyota I’m 2014. Every time I’ve been there I have received Top Notch Customer Service. I was teamed with Carlos this time I needed immediate repair due to leaving for vacation. Carlos and his tram got my fuel pump ear end seal and brakes replaced by noon today. 07/03/21. I’m getting on the road. Thank you Carlos and your tram! Thank you to your Rental tram too.whom was also very expedient, professional and personable.

MA
Review №61

My husband and I were in search of the perfect family car ! We have a 12 week old and were very picky with the safety features. Tom T. Was the best help in finding our perfect vehicle. Tom understand everything that my husband and I were looking for and exceeded our expectations within our limited budget ! I highly suggest Toyota checkered flag. They have fair pricing and are straight forward. My husband And I Agree that Toyota checkered flag is the perfect family friendly place to shop for your next vehicle.

Al
Review №62

Mikel & Van helped me throughout the car buying process and I cant say enough good things about them. I felt like I could trust Checkered Flag from the get-go and the entire time I didnt feel pressured to do anything. Mikel & Van constantly reassured me and provided all the information I needed to make me feel good about my purchase. I would buy a car from them again, no hesitation. Definitely ask for Mikel or Van if you can!

Ky
Review №63

Tried to order some parts for my 4runner, and it was only minor push pin parts that totaled $15. They asked for the VIN number to the vehicle? I knew the exact part numbers of what I needed. So, then cancelled my order in less than 24hrs when I didnt respond with the VIN. If the Dealership is anything like the parts department, dont deal with these clowns.

Er
Review №64

Daniel was wonderful! He was helpful in giving me multiple options after my trade-in and never made me feel pressured. He went above and beyond during the whole process.

De
Review №65

I began my search for a vehicle with Ryan who was a great help in test driving some vehicles of interest. He discussed options with me and helped me compare available models on the lot to narrow down what I was most interested in. I completed my purchase with James who was just as helpful. Got me through the paperwork and set up to take my vehicle home in a timely manner. Both individuals were personable and provided a good level of customer service. I would feel good about recommending either of them to a potential referral. I can honestly say the purchasing experience was positive.

Tr
Review №66

I just bought my second vehicle from Checkered Flag Toyota and I am in love with my new RAV4 Hybrid! Mikel McGurran was a delight to work with. He has a wonderful, positive personality and kept me up to date throughout the entire process. The moment my car arrived from the factory I was notified and he made sure to get me in my car and on the road as quickly and smoothly as possible. I know that if I have any questions or concerns in the future that he is only a phone call away. Great experience.

Na
Review №67

Thank you Checkered Flag for an A+ buying experience! Big thanks to our sales person Scott Hinrich. He was so professional and caring! We had to wait a week for our car to be special delivered....but during that time we was always in contact with us...it was worth the wait. Our product ID outstanding...Honda Accord SE. We enjoyed the car buying experience for the first time in my life. Thank you Scott and all the Staff involved! CHRISTY THIEMENS A HAPPY BUYER!

Ka
Review №68

James helped us find a new vehicle that met all of our needs. Even though we had a lot of frustrating delays with Bank of America for the loan, James was great at communicating with us and was very patient. If I had to do it again, I would have used Toyota Financial instead. I love my new SUV and it was worth the wait!

DM
Review №69

Alejandro Aguilar was a phenomenal product specialist! Very very knowledgeable of the vehicles. I came from Maryland, and honestly didn’t regret my experience. Alejandro Aguilar made this experience a great one. Highly recommend this young man !

Fr
Review №70

I had a great experience with James and Alan helping my son select his first car a 21 Corolla Hatchback. James walked us through the entire process. It was a speedy stress-free experience. It was nice to literally buy a “show car.” This is my 6th car purchase from the Checkered Flag Group and will certainly be a customer for life. I will return soon to buy a truck if the wife approves.

An
Review №71

James McKee was so helpful and made it so easy and hassle free for us. 10/10 recommend!

Ma
Review №72

Had the best car buying experience ever! Our Sales associate James McKee was the best!! Highly recommend him when looking to purchase. James assisted us with test driving vehicles until we found the one we loved. He made the purchasing experience stress free and fun!! Thank you James and the Checkered Flag Toyota team for a great experience!

Sh
Review №73

My buying experience at Checkered Flag Toyota was excellent! My salesman Ryan Jones was outstanding. He was pleasant, very knowledgeable and a joy to work with, he explained the process step by step. Even the GM Mike came over to say hello and offered refreshments. Before I knew it I was out the door with my brand new Toyota Highlander. One satisfied customer right here! I will definitely tell my family and friends to shop for their next vehicle at Checkered Flag Toyota.

sc
Review №74

My family needed to replace a car recently. We found the car we wanted to purchase on Checkered Flag’s website. We started out with Sara who did a great job answering our initial questions. When we made it to the showroom we were introduced to James McKee. James did a great job throughout the whole process. It truly was a hassle free experience and itwas definitely a pleasure working with James. Thanks you for a great car buying experience.

Su
Review №75

I had a great experience with your employee, James. Your dealership did not have the exact Highlander hybrid that I was looking for, but your people went out of their way and found it. Also, the no-hassle pricing is stress free and a lot more relaxing than a traditional car-buying experience.

Ad
Review №76

Our experience with James was fantastic. He was very patient with everything we asked and accommodated to our wants and needs! Great experience

Me
Review №77

The best car buying experience I’ve ever had, hands down. Ryan Jones was fantastic! He took the time to understand our wants and needs in a vehicle and we chose the Highlander. The no haggle process made the whole experience enjoyable and the sales people don’t work off commission so you can feel good that the vehicle is right for you instead of them suggesting the most expensive model. we recommend Ryan at Checkered Flag to anyone looking for an SUV in the future!

Ki
Review №78

Extremely happy with my experience shopping at Checkered Flag Toyota. James McKee was extremely helpful in finding vehicles within my price range, that met the few things I was looking for. As we continued to narrow down my options, a couple used Honda HR-V’s appeared on the list at the Honda dealership down the road. I don’t want to admit that I fell in love during the test drive, as I wanted to sleep on my decision, but I did. Couldn’t pass up on my dream car! Thank you, James McKee for making my car buying experience super easy!

Fa
Review №79

This was the first new car I have ever purchased so saying I was scared is an understatement, upon arrival to the dealership being greeted by my sales person RYAN JONES until I drove off the lot in my Brand new 2021 Camry was nothing like the horror storys I had heard over the years about buying a car, actually it was the total opposite, I actually ENJOYED the experience and Ryan was a big part in making that happen. It felt as if I was buying a car from my favorite family member. He took the time to guide me through the process at a speed I was comfortable, and was very informative every step of the way. Even after the sale he made sure to reach out and answer any questions I had and also helped me set up my auto payments with the lender. If anyone is looking for a sales person to make buying a car easy go see Ryan Jones at Checkered Flag Toyota!

Ra
Review №80

Ryan Jones was amazing. Was able to test drive and purchase my new truck all in a matters of hours. Easy to communicate with and just a pleasure to do business with!

Ne
Review №81

James McKee was very helpful from start to finish and answered all of my questions throughout the signing of all the paperwork thanks very much for all your assistance I love my 2019 Mini Cooper 😀👍

De
Review №82

I am never an individual to leave a public post or review, but this is my first exception due to the outstanding service I received from Checkered Flag Toyota. More specifically, Tony is an outstanding individual to work with! I made a random decision to purchase a new hybrid vehicle while I was, at the moment, waiting for my other vehicle to finish receiving maintenance repair. Immediately, Tony assisted me with what I truly desired and what would be the best fit for my current financial standing. Nonetheless, I was able to sell my old vehicle that was receiving maintenance, purchase a new hybrid vehicle, and enjoy the smooth process all under 4 hours! I do not regret making my random, but fulfilling purchase. I did not feel pressured, and Tony was very honest from a salesman perspective, but also from simply being a nice individual. This experience will go down as one of my favorites!

Li
Review №83

Hands down, best dealership I’ve ever been to for service. Check engine light came on right before I was supposed to take a long drive to MN. They squeezed me in on Fourth of July weekend. Fixed my car (stick stuck in the grille shutter) and didn’t charge me. I searched several dealerships prior to coming here- they do not nickel and dime you. This is the only on in VA I found that doesn’t. Great job- great service. Thank you!! I will be back!

Jo
Review №84

The process was pretty seamless and transparent. James McKee did an excellent job working with us as we tried to decide on what vehicle we wanted to purchase. He was very thorough in breaking down the differences in each vehicle, which enabled us to make an informed decision without any pressure. We also received a very fair offer on our trade-in from Paul Williams. I would do business with them again without hesitation. Nice work James!

Ju
Review №85

Traded my old car it for a new Tacoma. Mikel was the one that helped me throughout the whole process and I ended up with an outstanding deal. Everyone there is really kind and willing to work with you through anything that comes up. I can and have strongly recommend Checkered Flag to anyone.

Cy
Review №86

I had a wonderful experience buying from Checkered Flag Toyota!ASK FOR MIKEL, HE’S THE BEST!I was looking for a new SUV over a year ago but a family emergency came up and Mikel was very understanding. I called him recently and was very happy to work with him again because of his high level of customer service. Explained what I needed, and he helped me right away find exactly what I was looking for.Mikel was there for me every step of the way! I couldn’t be more happy with the service he provided and his knowledge of the cars themselves. He is very helpful and knowledgeable in answering all of my questions. He is very genuine and passionate about his work. As a owner of a 17 year old Highlander that has been an amazing SUV for me and my disabled daughter, it was just time to upgrade. Mikel was more than willing to help me find the best vehicle for our needs.If you have had to brace yourself with a bottle of aspirin at other dealerships for pushy salesmen that kept you all day starving and you left with your head spinning, you are at the wrong dealership. You will NOT experience this at Checkered Flag Toyota at all. This was by far the easiest smoothest, and best price of a new car purchase I have ever had. All of my questions or concerns were addressed. I was kept informed every step of the way. My schedule was busy that week so when I wanted to come in one day Mikel had the day off. But that was okay. Because he had arranged John S. to work with me who was also super nice and a pleasure to work with. How wonderful I did not have to wait. The teamwork they have at this dealership is amazing.So, If you want a truly stress free and pleasant car buying experience, you must go to Checkered Flag Toyota and ask for Mikel. You will NOT be disappointed. Mikel made things so easy, stress free, and fun for me. With my life being super busy, I needed a very thorough and knowledgeable person. Mikel goes above and beyond for his customers, and this made me feel very comfortable with my new Highlander purchase. THANK YOU!

Ja
Review №87

Recently purchased a vehicle through salesman Van Eric Harned. He was phenomenal and answered every question we were able to come up with. He would even make himself available outside of working hours for questions. Would recommend him to anyone buying from this location. As others have said he was not pushy at all and was totally upfront with pricing. Thank you Van.

Ne
Review №88

Great customer service, Alejandro was very nice and patient, good prices and very nice lobby, but when they said that they will detail the vehicle before they turn the key to you, they got F-. I bought a 2014 RAV4 and has a cigarette smell, they told us that they will take care about that and that they will detailed the car. A 5 years old kid can do better job than they did.I posted a few pictures on Google about what they called “detailed”

Sc
Review №89

Alex Suarez made the buying process a breeze and he is very knowledgeable and experienced. My family has purchased many cars from him and he is always an absolute pleasure to work with. Tina and the other receptionist were so accommodating. They gave us a spoon so my son could eat his dinner while we did paperwork and Tina made a toy out of a box to keep him preoccupied. Mikel gave us some wonderful pointers while we were taking a break outside. Overall, the staff was very friendly!

Ma
Review №90

Van Eric was awesome! I have purchase lots of cars and this, by far, was the best experience. We came into the dealership knowing what we wanted but Van helped us work through our requirements and we left in a new Toyota Avalon. We were not even considering the Avalon but once Van explained the features and benefits, it was a no-brainer. So happy with the car, the experience and Van. If you are looking for a new car with a very low pressure approach, Van is your guy.

Ch
Review №91

I highly recommend kassandra she made my car buying experience like nothing I’ve ever had before it felt like there was no stress to it at all she answered all my questions and was very helpful, knowledgeable, and attentive to all my car buying needs she’s also very friendly and easy to talk to highly recommend her and checkered flag

Ha
Review №92

My specialist Noah and financial guy Chris listened to what I told them I wanted during my car buying process and made it a point to try and meet my needs the best they could. Im very pleased with my Camry!

Fl
Review №93

When i first went to this dealership, Tony had helped me out look for a specific car that i wanted and that was also in my budget. they didn’t have it. however, i had changed my mind later on and started looking for corollas. i went back to this dealership because they had a 2018 white toyota corolla available that i have been wanting and that was also in my budget. Tony continued to help me. he was really helpful and patient. he knew what he was talking about and he was completely honest. he cares for his customers a lot which is really good to have especially working at a car dealership. i would recommend Tony. he is also a funny guy which made the whole time even better!the process of getting my car only took about an hour. just an additional tip, if you’re wanting to put down a down payment using your debit card, call your bank first to set a limit so you don’t have to wait longer.overall, i had a great experience at this dealership. besides Tony, everyone else was really nice and patient. thank you.

Ri
Review №94

James McKee (Sales) was great! He helped facilitate a transaction that would of been impossible at most dealerships. Also, Shannon Flores (Finance) and Paul Williams (Management) really stepped up and played a huge roll as a team to get things completed. Another “First Place” finish for Checkered Flag Toyota.

De
Review №95

Polite and efficient service writers. High quality and honest workmanship. Clean, comfortable waiting area. Complementary transportation to and from the dealership.

Ke
Review №96

Many props to James who was fantastic--polite, efficient and patient--thanks James for making the process easy

Da
Review №97

Every experience Ive had here has been amazing. Excellent, friendly and swift customer service every time. Ive seen Carlos in the service department several times and each time outstanding service! Shoutout to the state inspectors and staff for speedy turnaround times!

Ch
Review №98

Recently bought a brand new Jetta and a used 2008 4-Runner from Checkered Flag. I was told the 12 month Warranty for the 4-Runner was pretty much bumper-to-bumper. Well, it just so happens that the fuel sending unit needs to be replaced (bought the car end of July...been having issues with it since early August...just now able to get it in because of my schedule). Warranty does not cover this. I begged and pleaded my case to my service contact who took it to his manager. The AUL Warranty does not cover this particular part. I was able to ask if I could just pay for the labor and they obliged...would have given 1-star if they did not! I had to ask for that...it was not offered. I get the whole warranty not covering the maintenance for replacing this part...its the fact that I just recently bought this car and a brand new car back in May (so you could lean towards me being a good customer) and having a fuel level issue could be a safety issue with my daughter thinking there is fuel in the tank and her running out of gas out in the middle of nowhere. Checkered Flag makes tons of money...im sure they could have helped out a recent good customer.

La
Review №99

Thank you Ryan and Checkered Flag for my first experience on becoming a Toyota owner. Im a proud owner of the Rav4 Hydrid and I love it. I truly appreciate the no haggle policy. Very reasonable and a trustworthy company. I will gladly recommend anyone to shop here for a new or used car.

Ke
Review №100

Wow! What a great experience. This was my first time buying a Toyota and James did a great job getting me through the process and getting me the vehicle I wanted. I will definitely recommend Checkered Flag Toyota to my friends and family. I feel like I got an honest and fair deal.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5301 Virginia Beach Blvd, Virginia Beach, VA 23462, United States
  • Site:http://toyota.checkeredflag.com/?utm_source=Google&utm_campaign=googlemybusiness&utm_medium=organic
  • Phone:+1 757-703-2099
Categories
  • Auto repair shop
  • Toyota dealer
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–7PM
  • Sunday:12–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations