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GameStop
152 Roosevelt Rd, Villa Park, IL 60181, United States
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GameStop
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aw
Review №1

This place is awesome! They just about always have what you want in stock, and the employees are nice and always ready help. Im satisfied with the customer service, and would recommend to everyone.

Pa
Review №2

Jackie kills it as a store lead. She is always super helpful and nice. Just picked up copy of Mario Golf today :)

Ch
Review №3

The staff here is super friendly and inviting. They had no problems answering my many questions. They even went the extra mile to inform me about additional material and made great suggestions.

Sh
Review №4

Less items on display . Small shop and not a place if you are looking for multiple options on products .

Ky
Review №5

Apparently incapable of answering a phone. I understand if your busy. Answer like an adult thats had a job before and place me on hold. I can certainly wait.

Li
Review №6

Store is packed today due to Holiday shopping, but one thing I would encourage them to stay on top of whos walking in ans out. No greeting and i waited by online order pick up without any one acknowledging my presence. It literally took over 5min and I decided to say excuse me

An
Review №7

Has game cases on shelf, but they dont have the games...when we nicely suggested they should take the case off the shelf if the employee got mad at us. Not worried about what was in stock or not though, more worried about the employees attitude. Its unfortunate, but there are plenty of other places to go who are helpful and do their job, I will spend my money qt those places.

Me
Review №8

Big selection, friendly staff

Ju
Review №9

They were so helpful and knowledgeable. Answered questions I didn’t even think to ask. One of my kids just got into gaming and I really know nothing!! Very thankful they weren’t trying to make a sales pitch but we’re just very helpful.

Ke
Review №10

Called this location for information on video games in stock. They were very friendly and helpful.

Ma
Review №11

Great customer service.

Wi
Review №12

Nice red head gamer mom

Ro
Review №13

Even though the older gentleman, John I think, was with a customer, he didn’t say anything to me until no one was in the store and he gave me a blank stare. Like ok I’ll intro dice myself being the customer and I’ll let you know what I want since you aren’t going to be friendly. Being a former employee of only a month ago I know this was a transaction he could have taken care of. I brought the wrong GPG sticker and he could have looked up my account to see the right one. I saw this cool DBZ chess set I never seen before at my old store as well as some drinking glasses. After that rude attitude not helping me out. He didn’t get a controller sale, PRP and collectible sale. GameStop’s can’t afford poor customer service right now. 100$ after tax out the door.

Br
Review №14

Hold diamond hands

Jo
Review №15

Wonderful and extremely helpful staff. I was searching for something very specific and regrettably they did not have said item but they where able to locate it at about local store and arranged to have it sent to them for no charge. Theres also a possibility that one of the employees was willing to go and pick it up for me in his way into work tomorrow!Highly recommended!Tarzan

Em
Review №16

The employees were knowledgeable and very friendly. I went in to trade in some of my old games and actually got more than I was expecting. It was a great experience. I just wish they had more of a selection of games to buy.

Da
Review №17

Game Stop is a wonderful place to buy new games. However, most times they’re prices are beat by online shopping sites such as Amazon or Best Buy.

Ki
Review №18

Supper nice staff! i love coming here to turn in my old games and get a couple of newer games and chatting with the staff members for a sec or just standing there as my mom talks to them.

El
Review №19

Boo! Bought the rest of my stuff for a new PS4 system for my family on Amazon. Wanted to also throw some money to the local GameStop. Explained that I was a 60 year old newbie and bought 2 wands there. Didn’t sell or explain that they needed a certain type of charger. Now we are at our cottage unable to use them.

Ja
Review №20

It is a nice game store

Ja
Review №21

Always a good experience the employees are always helpful and knowledgeable. They know their stuff and they arent ever pushy. Good local GameStop one of the best in the area.

Va
Review №22

Experienced employess, very polite

Sh
Review №23

Staff always helpful

Te
Review №24

Found a cute keychain, so that was good. My sister was looking for a pop figure but she didnt find it. No big deal, they were the BTS ones so I didnt expect them to have them. Great shopping experience though.

Da
Review №25

Nice selection of everything!!👌

Jo
Review №26

Best Gamestop Ive ever been to. Staff is wonderful and the manager bends over backwards to make sure you have a great experience. Go here if you have any say in the matter.

Bi
Review №27

Excellent customer service, i so dont understand video games. They helped me choose the right system, and games for my sons. Ty gamestop for having a AMAZING team working for you!

Ch
Review №28

This store is great.

De
Review №29

I like this GameStop. There is usually a fairly decent selection, and the people arent overwhelming with their helpfulness. They tell me what they got going on and tell me to ask if I need help.

Er
Review №30

The store has a variety of video games for all platforms, including used games, some at very good prices, and they occasionally have very good sales and clearances. Employees are friendly and knowledgeable.

Ce
Review №31

Excellent customer service, engaged, patient, and took excellent care of me. I usually come to this GameStop semi regularly. I definitely will be back more now.

Ma
Review №32

Very helpful staff! Love coming to this store because the staff is nice, friendly and very knowledgeable.

Th
Review №33

Nice variety of items but the worker was very arrogant and rude

Ro
Review №34

The staff was nice and helping. They actually provided me with the information that my card was still active,

Gu
Review №35

It always awesome how you feel and always helpful on things

To
Review №36

Unlike most gamestops this one had a friendly staff that was ready to help you...well I can say that to ALL the Gamestops Ive been to.

Jo
Review №37

This is my go to place for video games! Today I stopped in with my boys to get headsets for our Xbox Ones Joey was the young man working and helped us out! What a great staff and very helpful and friendly. Like i said, my go to place!!! And they have a lot of other cool stuff! Pops, Starwars and Thundercats!! Ton of other stuff too. Check them out!!!

al
Review №38

I noticed it says gamestop prestige on g maps. Is that why it has a lot more stuff than in others? I was glad this one had all kinds of stuff i dont nornally see at gamestops around my house. Definitely recommend this place

Co
Review №39

Competitive prices on headphones but they need to update their floor display.

Jo
Review №40

Been coming here for years it was always decent then this Jacob king guy completely ruined my night but giving me the most terrible customer service Ive ever had. Ive been a manager for years I have moved on from that position but was always amazing at it. The way he handled the situation was terrible an unfortunately after I go back to the store to retrieve my things that were stolen from me I will not be going back. JACOB KING GO APPLY AT TACO BELL

J.
Review №41

Aaron is very helpful and good at his job.

50
Review №42

They have most of the stuff you need

Wa
Review №43

Good games librarySwap gamesPurchase old used games👍

Vi
Review №44

Very clean and Friendly service

Ri
Review №45

Great staff. Everything was well stocked and organized

ba
Review №46

Great service great games great location and staff

Al
Review №47

Nice location

Do
Review №48

Great place to shop when other gamestops dont have it this one does

DA
Review №49

Staff was very helpful. Gave plenty of suggestions.

St
Review №50

Employees are always recommending good games based on what genre you tell them you are into. The guy with dark hair working around 4pm on Nov 12th gave 2 great suggestions and I am loving them. Dead Cells and Octopath Traveler, with resemblances to Castlevania and Dark Souls, and Chrono Trigger and FF6, respectively. I always go here to pick the employees brains about the better new releases. Will always be coming back.

Ma
Review №51

Best place to get games in the area.

Tr
Review №52

Nice guy who offered to help. There were two shady ppl watching customers and employees.

Ma
Review №53

Went here once from Naperville to get something and basically found it right when I walked in so to me it was worth the drive

To
Review №54

Best gamestop in suburbs

Sh
Review №55

This gamestop made me start shopping at gamestop again. The staff is super helpful and nice and have always been very knowledgeable.

Bl
Review №56

Fun and knowledgeable guys here!!!

Ad
Review №57

Staff were friendly and helpful, got an xbone and they saved me money by giving suggestions on discounted games. Seemed to have a good selection of used games.Would have been 5 stars but they screwed up and gave me the 360 version of Minecraft when I picked out and paid for the xbone version. (I checked my receipt to make sure it wasnt my mistake). Easy enough to fix, just annoying my kids couldnt play on xmas morning.To anyone new to Gamestop, process works similar to old school movie rentals, you grab the empty box from the shelf, they ring you up and then get the game from storage. So my advice, make sure not only the game, but the System matches what you picked out.

St
Review №58

My go to place after work, welcoming associates, takes all your stress away, one of the associates namd jackylyn, still remembers me even though i lost a few pounds and i didnt remember her cuz she also lost weight, last time i saw her she was chubby and bec. she transferd to another store, pls let her stay in dat location forever! Shes my fav associate..

Cl
Review №59

Staff was very well trained and knowledgeable

Al
Review №60

Pre-ordered a game and paid in full ... Went to pick up the game a few days after release and they sold my copy. Sent me across town to a different GameStop and had no clue on how to transfer my funds.

Ni
Review №61

Kelci really made this trip to gamestop pleasurable.

Re
Review №62

Excellent service. came in after getting screwed at a diffrent location and the employee here really helped fix what happen and got me on my way in no time with no hassle

To
Review №63

Great staff and they always have what im looking for

An
Review №64

Great staff and they carry good variety of used games.

Ba
Review №65

Decent selection and friendly staff. Prices arent competitive, worth stopping in!

Ja
Review №66

Smells funky in there

Ky
Review №67

Shop here or it will close lol

Ni
Review №68

They have everything I need

fa
Review №69

Employees were wonderful!

Da
Review №70

Always stocked with helpful staff and product.

Al
Review №71

This place should be a prime location for the make a wish foundation, its rough.

Gi
Review №72

Helpful employees!

T
Review №73

Great managers, friendly staff

Ch
Review №74

No one uses game stores anymore

He
Review №75

Prices are high

Li
Review №76

Good service and store

Po
Review №77

Awesome gamestop

Ph
Review №78

Over priced used games

An
Review №79

Games are fun

Br
Review №80

Great choices

zo
Review №81

Love it

de
Review №82

My place to game😎

Ch
Review №83

👊💎👊🚀🌕

Yo
Review №84

Very helpful

Sw
Review №85

Great selection

Wa
Review №86

Great selection

La
Review №87

Awesome

em
Review №88

They did not give me complete what I bought. And I decided to return the merchandise and they would return the dunero to me. i bought a glass door for the bathroom and it was incomplete so I returned to the store.

VI
Review №89

Good store has a lot of variety

Information
11 Photos
89 Comments
4.3 Rating
  • Address:152 Roosevelt Rd, Villa Park, IL 60181, United States
  • Site:https://www.gamestop.com/store/us/il/villa-park/556/villa-oaks-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 630-530-2828
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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