Adam Rutherford made the whole new vehicle purchase scenario easy and pleasant. He fully explained every aspect of the vehicle and its numerous features. He listened and answered all of our questions. When we opted to actually purchase a different GMC Sierra than the one we first test drove, he made that a seamless transition as well. We went to several other dealers prior to Starling, and the difference was dramatic. Everyone at Starling was pleasant, easy to deal with (sales and finance), and never pressured us towards the vehicle. Starling had that small town dealership feel that we were used to from up in New Hampshire, and it made a world of difference in our decision as opposed to the you need this/buy it now/sign here attitude of the other dealers we visited.We would have no hesitation regarding recommending Adam Rutherford or Starling GMC to anyone we knew who may be interested in a new vehicle. Ive been buying GMC trucks for over 30 years, and look forward to continuing this tradition with Starling GMC.

I love my new Buick Cascada. Kudos to Shelby for keeping an eye out for my dream car. Also to Eric for helping close the deal.

Stuart was incredibly helpful! Kept in touch and worked out a good deal for us despite him being on vacation. I appreciate the dedication to customer service. Adam was there for us when we took delivery. He was accommodating and thurough while going over all the features of our new car. The buying process went quickly and there were no surprises. Extremely pleased with everyone we worked with.

Where should I begin! I drove 2+ hours (from Orlando) to this particular dealership to purchase a Buick Encore. From start to finish it was a very easy process thanks to Orlando Fernandez who helped me close the deal on my first car, ever! The managers were also amazing when a bit of an inconvenience became present. They were able to accommodate me and delivered the car to my front door! They made sure I was happy with the process from beginning to end. Awesome customer service! I will definitely be coming back for a future purchase.

Excellent service! I leased a 2020 GMC terrain two years ago. I had to have a recent oil change and tire rotation in mid August, a representative called and asked me to wear a mask when bringing in my vehicle. I was extremely happy that they were doing this. I was going to wear one either way. Great service and great way to take care of your customers AND employees safety! I will never leave you, you have me for life! I guess I will always have GMC vehicle! #Customerforlife!!!! I have passed this along to many friends and relatives that have not had as great of an experience and are thinking of changing over.

Absolutely stress free, easy going experience. Made the buying experience absolutely amazing

Great buying experience. Joe was so professional and nice. He made the buying experience simple and fast. He was very nice and knowledgeable. He also had patience with my two boys. Highly recommend this place. Joe wasn’t pushy. He listened and got me the truck I wanted for a reasonable price. If you go there make sure to see Joe. He is the best.

I had a wonderful experience purchasing a pre owned Acadia at Starling. The process was stress free and pleasant. Steve Oliver was very thorough and knowledgeable. Starling has been servicing our Sierra for the past year, and I am confident and pleased that both vehicles are in good hands. I also want to give credit to the finance department. This was the easiest car buying experience I’ve ever had. They went above and beyond meeting my expectations!

Today we came into look at a Pre-owned vehicle and Steven Oliver met us inside the showroom. From then on it was smooth sailing! He showed us what we came to see. Then he made the deal we needed to make super easy and quick! Jason the sales manager was very kind and helpful as well! As a woman who knows car sales, they are amazing!!! I definitely would recommend Steven and Starling Buick GMC dealership to anyone looking for a good vehicle and a great sales team! Go see Steven!!!

We had such a positive experience with Starling and salesman Mark B. We HIGHLY recommend the dealership and Mark.Wed been looking for a good used car for awhile now. A lot of places local to us (Cape Coral) are practicing bait & switch with the pricing, cars not as advertised, or multiple sales people ganging up on us to intimidate us into buying a car. At Starling, the online price IS the price for a used car. Not a price to attain through 15 hoops to jump.We saw a few used cars on Starlings website and on another Venice dealers site and figured why not go there? We already drive there to go to the beach. 🤷🏼‍♀️ Starling was our 1st stop. We were approached by Mark & only Mark (yay!). With a quick hello from a manager. He made it a breeze to put a hold on 1 we really liked, didnt bombard us about coming back, which we did 3 days later. The purchasing process was quick & easy. They got the payments where we wanted them & even stayed late helping us.Were so impressed that were probably driving over an hour to buy a new SUV there at the end of this year. Meanwhile we have 2 local Buick GMC dealerships on the way. Thats how good this place is compared to them. Id give 10 stars if I could. 🙂

Great people. After phone conversations about the vehicle I was looking for, I arrived for test drives and was help immediately to the waiting cars. Mark D. helped make everything go smoothly and answered all my questions.Thanks for the new ride Starling!

I was dropping my Acadia off a day early for an oil change. The advisor offered to do it for me the same day instead of having to come back. I waited for the service which was completed promptly.. I appreciated the excellent service. Way better service than Sunset Chevy GMC in Sarasota. I live in Sarasota and will be using Starling for the duration of owning my vehicle. Good service is worth the drive.

Great sales team well organized, honest, great communication. I live in Alabama they had used car I was looking for at great price. Prices in my state $3000 plus more for same vehicle. Had a friend test drive car. When car arrived at my door was as advertised. Very, very happy with purchase. Would highly recommend.

Adam Rutherford greeted me as I was looking at Buick Encores on the lot. He was friendly, courteous and provided answers to any question I had regarding the Encore. He has even followed up after the purchase to see how I was doing, and offer assistance to pair my phone with my Encore. I found Adam to be honest and trustworthy as well as friendly and courteous. I would highly recommend Adam and Starling Buick to anyone interested in buying a vehicle there.

We had been on the hunt for the perfect car for a while. We came across the vehicle online and though it was an hour drive to get to the dealership it was worth it. From setting the appointment to see the car to the welcome we received when we got there it was a great start. The experience just got better as we started looking at the car. Joe our sales guy was incredibly helpful but not pushy. He worked with the sales manager to make it work for us. I was nothing short of impressed with the whole experience.As for the car… exactly as advertised! It gave us everything we asked for and more. The car is stunning and we are over the moon about it!I will be using them for my next car.

Shelby helped us in the phone. She worked with Stuart to get us the price we wanted. When we got to the dealership the truck was ready and we went right into the paperwork. Easiest vehicle purchase in my life. Great staff.

Beware, they cannot fix a vehicle. In and out mileage are the same which shows no test drive to duplicate a concern or to see if correction was made. Ask a friend who they use and try them. Not sure I would feel safe having them fix a tricycle with no gears and plastic wheels.

Problem with air conditioning was solved. Expensive. Since this was a CERTIFIED purchase just a few years ago, we did not expect to find a leak, nor have expensive components replaced so soon. However, the system works superbly now, and we appreciate the Service Dept. and the work and improvement that was done for our Enclave. Also, kudos to Casandra, the Starling rep. at the Service counter who is efficient, caring and kept us informed.

Very disappointing. It started good upon arrival, I was greeted by a nice friendly man. I told him the issue I was having with the shift to park warning coming on when I turned off the car. It has been happening on and off for a couple weeks. He said that was a common problem and an easy fix by replacing a module. I left the car and was told by Kassandra she would be calling sometime after noon. I hadnt heard anything by 2:00, so I called. She told me my car was ready to pick up, they could not duplicate the problem so they would not replace anything. She also said since it was under warranty nothing could be done until they see the problem. Kassandra was not very apologetic, just matter of fact. So, now I get to play the game of when the problem happens again, I make an appt. but when I bring it in, its not doing it so we go back and forth. It is about a 40 min drive one way to Starling so it isnt very convenient to make 2 trips back and forth. This is under warranty and a common problem and Im very disappointed they could not just replace something that they know has been faulty. I have done research also and it is common issue with this car.Lazy?Cheap?Unconcerned about customer?.....Maybe one or all of the above.I will try another Buick dealership for service in the future.

Adam, Paul, and Scott are fantastic. They took care of us from start to finish and made sure we got exactly what we wanted. Adam contacted us multiple times after the sale to make sure we were happy and everything was working okay. We love our new car and the team at Starling really made the experience that much better. Thank you guys so much!

Had a splendid experience.Got a great deal with our sales rep Steve Oliver.Very professional experience 👏Friendly and extremely helpful.

Very professional answered every question with confidence very friendly and knew what they were doing I loved Stuart the salesman he was wonderful and I will recommend my friends to him

Just bought a used car on 7/3, and heres my impression so far:1) Solid communication - found through Car Gurus, and had fast, reliable communication before my visit (Annelise)2) Nice staff - I was helped by Adam, who was very kind and patient while we took the car on two test drives (one with air conditioning off and other with it off)3) Trust - Adam pointed out a couple of things with the vehicle that I didnt catch, so that improved his / their overall trust factor4) Speed - I called at 9am, was there by 11am and bought the car by 1pm...I think that might be fastest ever buying a car5) Convenience - they sold me an affordable aftermarket warranty so I got 3 year / 36 mile powertrain warranty that covers my 4x4 feature, and paying was efficient with credit card and check (debit card would be better)6) Clean - both the facility and car were cleanImprovement areas1) I had some large cosmetic issues with the car, and instead of putting the cost of repair with the cost of the vehicle (discounted), they said I should trust they will help me work with their collision center (will update on this later if they are true to their word)

They did body work on my truck. It looks good. The service person was awful. Mike was short when I ask what they found. It is in the paperwork. Where is my truck, out front somewhere. Never went over the truck at all. Will never recommend them. Ask to have oil change and tire rotation and they only did the oil change.

Made appt for oil change and to find a coolant leak. After 2 hours, I walked to the desk to see what was going on since nobody bothered to keep me informed. By the third hour, I was presented with an estimate that I declined and then they tried to sell me 4 tires. Communication was horrible.

I had such an incredible experience with starling Buick gmc. From the first inquiry to driving off the lot the experience was perfect. I spoke with Rachel and she found me the exact car I was looking for and even allowed me to put the car on hold until I could get down there. When I got there Steven was ready get me on the road. He was friendly and knowledgeable telling me about all of the cool features on my 2019 GMC Terrain. The process was quick and painless. I can’t say enough how much I appreciate all the hard work from the staff at starling

Professional service, and friendly . Oil changes could be a little faster but all in all a good job.

Amazing buying experience! We visited there and other dealerships three times before deciding on an Enclave sold by sales rep Stuart Grimes. Very patient and respectful how expensive a decision this is. We had a checklist on a clipboard we used to compare features among cars. We are hugely satisfied. Even the dungeon otherwise known as the Finance office was easy and NO high pressure. Super experience.

Kevin was helpful in every way. He addressed our car issues, gave us a cost breakdown and the option to get it fixed. We are from Texas, and here on vacation, he provided a loaner car so we could continue enjoying our time at the beach! Great service!

Steve was exceptional in dealing with my daughter and I buying cars! He went above and beyond making everything work out for us! I will stay with this dealership from now on!!!!

Highly recommend to purchase here. It was a bit from home but worth it! Great deal on my trade in as well as new car dealer discounts. Staff are amazing, ask for Steve Oliver who helped with my purchase! Great team! Much better then Punta Gorda

Our salesman Charlie did an outstanding job. He found us the car we wanted with the options we wanted. It was a very pleasant experience.

Done in a timely manner BUT whoever installed the oil filter pinched the gasket and oil leaked all over my brand new driveway. Not happy to say the least.Cassandra took care of my van when I brought it back. Very professional. I have a basketball sized oil stain on my driveway.

Had our car serviced there and ot was professional, as usual.Will give then the 5th Star when they serve cookies again

Leased new GMC Terrain. Salesman Stuart made process easy. Excellent dealership.

First time at this location and had a great experience. Devon and Cassandra in the service department were very helpful and friendly, I felt very comfortable with them. The loaner vehicle I received while my car was getting fixed was beautiful. Loved it. Didnt want to bring her back! All around I had a great experience at this starling chevy location and very much recommend coming here.

One red plastic tail light cover for a 2019 Buick Cascada = $550. Thats outrageous even for Buick & GM. The service was fine but the dealership needs to find an aftermarket parts source. Remind me to buy another GM product? Bill Bickel

Extremely welcoming and pleasant experience with Charles and Jason at Starling. Helped us and made things right in a very unfortunate circumstance. Will make sure we come back for any future vehicle purchases and highly recommend them!

After dealing with an accident and the inconvenience of it, I must say that my experience with the collision center at Starling was a pleasant experience. Everything was handled in a timely, polite manner. They called Enterprise and they were there to pick me up quickly. I thank God for all of these folks. 👍

Amazing service! This is definitely the dealership to go to!

I was from out of town. Needed to drive back to NY. My AC was not operating correctly. Sterling took care of everything swiftly and honestly. I am very happy with my service. Thank you again

Wonderful team, fast and stress free purchase process, a car dealer like no other, I recommend it, Steve Oliver is the best, transparent and professional salesman, I will come back for sure, happy with my GMC Terrain, Thanks !!!!

First off, Im vacationing from Ohio and drove down. My A/C condenser went out. I called and service and they got me in early the next day. Service dept staff were friendly and knowledgeable and very helpful. All in all, the work got completed very fast and Im completely satisfied.

Adam Rutherford sold us our 2nd GMC Truck in a month. Will Definitely be back for our next. He always makes everything a smooth process.

We purchased a vehicle a year ago that had high miles and lots if problems. We haf purchased the extended warrantee, which paid for a new transmission. Cassandra in the service department worked with us when we came in for issues and normal maintenance. She was always friendly, compassionate, and professional. With all the problems we had with the vehicle, she went above and beyond our expectations. We decided we had enough of the problems with our vehicle and worked with Charlie in sales to find another vehicle. He found us a beautiful vehicle we can feel comfortable in and confident it wont leave us stranded. Charlie was patient and understanding. He is an outstanding salesman who does not fit the stereotype of a car salesman. We were given a fair price for our trade in, and left with an extended warrantee that gave us bumper to bumper coverage for at least three years! The atmosphere at Starling is not high pressure and Cassandra and Charlie are great examples of excellent customer service!

Service was great the young man helped me set my wifes phone to Bluetooth. Recall notice was taken care of about an hour.

Courteous, prompt and efficient. Not inexpensive but not outrageous. Starling knows its business. Now if you only could bring back the LaCrosse 4 door sedan...

We recently bought a 2017 Envision Premium II here, and due to that being the model we wanted, along with the fact that we live 2 hours away, the team went above and beyond taking care of everything to get our new-to-us car into our driveway, even when a couple snafus popped up. The car was immaculately detailed and fully functional. We dont live in Venice, but were happy to be treated as if we did. Very happy with Erik, Charlie, Jason, Chelsea and the entire staff. Thank you!

Although it has changed its name and ownership my loyalty to this dealership remains. I have leased four cars from them over the last 12 years. Compared to others, it is a small dealership where you receive personal attention. My current salesperson is Stuart Grimes. Stuart is at the top of the list for car salesmen. He is my opinion old school..... knows his product, takes his time with you, keeps a sense of humor, listens well to your needs, is upfront as to what he can do and cannot do ( although I havent heard much as to what he cannot do) and finally a joy to work with when purchasing a vehicle. Frankly, i have not, over the years had to haggle with them.... I think their price has been good and they are smart enough to realize that if the sale goes well, they will see me in three years. Based on visits to other dealers for my spouses car, other dealers can learn a great deal from Stuart. My kudos to Stuart and this dealership.Final comment....their service has been good although there has been a revolving door of service advisors. They get the job done and to be frank GMC car is so good, that minimal service is required.

Didn’t get there till 6 and was walking out the door with a Tahoe by 8. Usually not a big fan of the whole dealership experience but this place was awesome. Erik was our salesman and was great, not pushy at all and gave us all the info we needed. The whole experience was smooth as could be. Could definitely see buying another vehicle here one day.

Stuart was great. Very helpful & informative and never pushy.

TAKE THE TIME TO READ: It was a relief to be in the company of folks that treated me like people. Tacoma I came to inquire was as they advertised and we easily came to the same agreement I attempted at other dealerships. Spent over a month actively searching for a pre-owned pickup that was specific for what I wanted. Several stealerships visited in the time frame with very unreasonable prices or trying to sell me something that I was not in the market for. If you are reading this, obviously in the market, do yourself a favor save the time and headache of other places that will treat you like a piggy bank. You will get a square deal at Starling with good people to assist you in your purchase. Just my experience, thank you folks at Starling.

I feel that I was taken advantage of with so many repairs. I wanted a oil change and rotating of tires and air in tires. I thought there was a warning light for brakes but it was a warning light for low pressure in tires. But after inspection I was told I needed new brake pads and rotors. They also told me I needed 2 front tires and alignment and induction cleaning. Total $2,000.00 I said no to induction cleaning. Saving $200.00. Then they said they would take off $100.00. Then they didnt have the tires in stock so I told them not to order them so they didnt do the alignment until I got new tires. I got bill for $718.94. I believe that I didnt need new rotors or brake pads. My 2016 Buick Enclave has only 34,577. miles, then when I got my car back it had 34,587 miles. They drove it 10 miles. WHY?Also my friend told me the tires had more time on them. I AM 65 YEARS OLD AND A FEMALE. I believe that they found a sucker.

Service rep. I believe his name was Devin was 5 star in customer service

Appointment was entered on the wrong day but they still took me in since I had email stating correct day.

I scheduled an oil and filter change on a Saturday morning, I pulled in, dropped off my truck and about an hour and half later the truck was ready.I used the lounge to catch up on some office work at one of the two computer stations.Clean, friendly and efficient. Thank you

These people are amazing. Thanks for the awesome, honest and straight forward buying process on my new truck. With inventory scarce I had three other dealers sell me cars they couldn’t deliver/sold out from under me. Quite refreshing to deal with the honest professionals at Starling. I highly recommend.

Took my 2020 Enclave in for its first service. I know the oil was changed, but dont know what other items were serviced since no one went over it when I checked out..

The sales team is very friendly accommodating and professional.My experience from start to finish was first class.My salesman Charlie is so kind and helpful and very informative and takes his time to explain the features on my vehicle.I would recommend this dealership if you are looking for used or new.They have gained a customer for life.

Great sales Rep. , Adam help get new truck ,excellent job done with no problems .Will buy again soon

The team work was excellent and the fact that Mark and Stewart were willing and able to work around my schedule was both helpful and demonstrated how much they cared about my needs.

Adam , great salesperson to work with, got me great truck thanks again see u guys again soon!!!

Repair done in a timely manor & great customer service.

Eric Robinson was very helpful in all aspects of the transaction and was always available when I needed his services.

Cassandra was very prompt and courteous in handling our service issues. We were provided with a loaner vehicle since parts were ordered for the repair. Repairs were made the next day ahead of time. The work was done right the first time! Impressive service.

My experience was excellent at Starling Buick GMC!!! From the very first phn call to the dealership right up to the time we drove away in a new Buick SUV. Shelby got us a deal we were happy with, she listened to what I wanted and got back to me in 10 min as promised! Charlie Surface processed our paperwork fast & friendly and felt he answered all our questions honestly! Scott Conklin went over final lease agreement and was fast, friendly and honest as well! I have bought over 15 new cars and this was the most efficient dealership Ive come across... I felt they were honest and transparent and didnt waste our time with false advertising 😊 we love the new vehicle, terms & the pymt!!!

We came in knowing that we wouldnt be able to get a new vehicle right away, but we wanted to test drive a few cars, pick which one we wanted and find out what hoops we would have to jump through to get our new car. Instead we ended up driving away with a beautiful Buick Regal Sportback! Charlie, Jason and Dan went above and beyond to get us in this car. Charlie is our sales guy (I say IS because he is stuck with us now, and we will never buy a car from anyone else) He was very patient, not at all pushy, and most importantly honest. Thanks you guys, and all the staff at Starling Buick GMC for my amazing Christmas gift!!!

Friendly staff. Service was excellent and on time.

Staff were very friendly. My salesman as well as his colleagues assisted in helping me move my tool box from my old truck to the new one.

I was always pleased with the dealership but now, Im not sure. I just got my report from The computer, and it tells me that my tires are at 32 lbs in the rear and 33 lbs in the front. So, that means my rear tires are low. Im not at all pleased about this since I was just in the dealership and I am just getting around to write this report. If this is the type of service I am going to get, Ill go back to Tampa for service. I expected better in Venice and I was hoping to get it. the dealership in Punta gorda, is a joke. You have been doing pretty good as far as I was concerned until this last service.

Bryan was very courteous and no pressure. Listened to what I wanted and was very knowledgeable about products. Found me an excellent GMC Terrain and I bought the 1st one we looked at. He and the staff handled everything quickly. Very nice experience.

Polite, knowledgeable and efficient. Everything was completed on time. I am very happy with Starling Buick

I went to Starling to fix a check engine light on my gmc sierra slt 1500.I walked into showroom and was greeted by Charlie. I sat down with him and discussed trading in my 2019 acadia denali for a 2020 acadia denali lease.Within less than 45 minutes he came back with a lower price than my 2019 acadia.So I was so happy with all staff members from customer service to salesman to detailers, and even the higher ups. All impressed me because Starling is way better than gettel in Punta Gorda. Even Chris in parts drove my accessories that I purchased to where I live. So, overall best dealership I have been to.I thank all of you

My experience was great they got me in the vehicle I wanted and the process went very quickly! I’m happy I have found my new dealership!

Cassandra was outstanding - very pleasant and went the extra mile for me. These days customer service is invaluable and having top notch reps to be at the front of your business is the piece that will put you above the rest.

Everything went pretty smoothly

They were knowledgeable, got me in quickly, provided a bulletin from GMC and reviewed my car to ensure there was nothing wrong.

Working with Stuart at Starling Buick was one of the best experiences I have had in purchasing a car. Stuart was informative, helpful and his follow up and responsiveness was impeccable.

Starling Buick is an amazing dealership! Pat Spencer our sales rep was so wonderful! We knew exactly what we wanted, what we needed and Pat found it in minutes. She took such great care of us, no games, no run around, she went out of her way to make this our best car buying experience ever. We drove it home same day and we couldnt be happier.The next day I went back to order some fun extras from the parts dept, and Brooke helped me find exactly what i was looking for. He was extremely patient with me and even gave me a nice discount. The parts were ordered and in the very next day, he even installed them all for me! What a sweet and kind man he is! I absolutely love my new SUV and I adore this dealership, everyone from the sales, the financing to the parts and service dept, so very friendly and all go out of their way to assist you with anything you might need. We wouldnt go anywhere ever again. They treat you like family! Thank you STARLING BUICK!

Service was up and beyond very helpful, I live in Sarasota and would rather drive to Staling GMC then deal with the dealer in Sarasota who is very unfriendly.

Starling Buick body shop repaired my wife’s car, they did a beautiful job and Walt delivered the car to our house. They are very customer friendly, I strongly recommend using them for all your body work.

Took my new vehicle in today for its first oil change. The vehicle was returned to me with dirt and gravel inside the vehicle, and a big paint chip on my door handle. Although they accepted responsibility and will replace and paint the door handle, it is the carelessness in which they treated my new vehicle that Im concerned about. Accidents can happen, but carelessness is another matter.

Check in was smooth and timely. Work done in time frame expected.

Adam Rutherford is an excellent sales man and helped us from start to finish with the purchase of our new 2021 Arcadia Denali. I will be recommending him to family and friends. Starling is doing GM proud!

Great people at desk in service,easy in & out

Everything is good except those cheesy starling stickers they put on the back of the cars they are ugly and cheap and the glue melts and makes the symbol slide down the back of the car so they look even worse then they already do

I honestly cant say enough good things . My salesman David got us the best deal told me about savings I didnt even know about like a Costco card. There was no pressure totally relaxed . This was my 4th dealership I went to from now on it will be the first ! Go see David hes great also the manager Paul was wonderful and Charlie in finance made everything so easy and quick you cant do better than that. A++ Dealership !

I called last Tuesday (3/2) afternoon to inquire about ordering and installing roof racks on my 2021 Buick Enclave. They ordered them for me and told me they would be in on Wednesday and we made an appointment for 9:30 AM Thursday morning for the installation. I called Wednesday afternoon to verify 9:30 AM Thursday was still okay, they told me yes. I get there Thursday morning after driving 30 minutes to that location because we drove down from Ohio. I sit there for 40 minutes to have the guy come ask me if they told me my parts were not going to be delivered until 12PM that day. No one called me the day before so I had to drive back to our rental house and wait until they called me and drive another hour round trip back there to have them installed. The guy offered me a 10% discount. Terrible customer service. Wasting someones time because someone doesnt know how to pick up a phone and call their customer is not okay. My time is just as important as anyone elses. I will not be coming there if I need anything else in the future on my vacations and I certainly will not be referring them to anyone. Horrible way to conduct business. I work in customer service myself and would be mortified if one of my associates treated a customer like that.

Underwhelmed with my vehicle purchase experience at this dealership.

Charley was an excellent salesman and very knowledgeable about vehicle. He went over all features and was able to answer our questions. He went above and beyond to make sure we were happy and satisfied

Sales people and staff were friendly helping me with my transaction

Called Starling 3/8/21 to schedule second of two no charge maintenance oil, filter, 4 wheel rotation. Stated to service personal that service was due,@ 14,000 miles and car odometer implied such. Service personal agreed to honor the above and appointment was made 8am 3/11/21. Arrived 7:45, service rep, Cassandra Penla did necessary paperwork. Upon signing forms, Ms Penla informed me a charge of $59.95 for oil and filter because I was out of date. Told her not to bother that I would take care of that elsewhere. Attitude changed (now unfriendly), no charge. Every patron got free car wash, but not me. Word of mouth is the best advertiser and I will exercise that.

Everything went great from the guy that greeted me to the lady that signed me out

I purchased a vehicle from here it has been the worst experience of my life 3 months later still no title and another temp tag never again!

Made appointment on line, Car taken appointment time, waited in lounge, appointment completed at what I believed to be a reasonable time, Service Representative courteous and responsive to my questions,

Great people, very friendly and way above par customer service. Would highly recommend working with Stuart & Annalise.

Chelsea was awesome. The dealership too was great! Found the exact used car I wanted there at market price AND they gave me a big discount on top of that! Very happy with the great car and great no hassle no pressure sales. Good people great price !

We bought a vehicle at Starling Buick and truly had a great experience. Thank you!

Bryan Allen did a great job in helping us pick up a used pickup truck for our sons 16th birthday. Had very clean trucks and they made the entire process painless. Thanks.

Quick appointment, fast service