Ho
Horst Prestige Automotive Services
103 Corporation Way, Venice, FL 34285, United States
Comments
ma
Review №1

What can I say beyond they are fantastic at what they do and nice people too? I had some service lights come on my z4. They got me in, identified the problems and made the repairs promptly. I will see them monthly for the free tire pressure service they provide. Great shop!

Tr
Review №2

On a whim, I called to see if they could take a look at a used VW I was looking to buy for my 17 year old son. Much to my surprise, not only did Alex take time out of his fully scheduled day, he said I could bring it right away. This type of service has earned them a future customer as we did buy the car! See you soon for service!!

Ru
Review №3

All around, great service! Had one of the best rates in the county for the transmission flush on my Mercedes-Benz. Car shifts just like it did back in 1997, maybe even better. Alex and Tilo were great. Very professional and knowledgeable. I still have some other minor maintenance I need to do, and I’m definitely bringing it here. Thank you guys! Be blessed!

Ar
Review №4

Alex was in the office and one of the kindest and professionals I have ever met. The work they have done on my Audi has been outstanding and the price was a small percentage of Audi dealership. Thanks Alex you guys rock.

Ga
Review №5

Skip the dealer. Most knowledgeable techs I have ever met and I use to work ata BMW dealership. Prices are very fair as well.

Ph
Review №6

Excellent service. Best in the area. Knowledgeable and honest.

Ke
Review №7

Only place I bring my BMW 335i. Lp fuel pump went out. Another shop had it for 7 days and could not figure out what was wrong. Found this shop on the bimmer site. Called just after hours and got horst. He took the time to listen to what happen and what the other mechanics have tried and he nailed the issue without seeing the car. I have brought my car in several of times and they are very honest. They will let you know if something is a recall or has an extended replacement by bmw. Very knowledgeable about bmws. Prices are well under a BMW shop.

Jo
Review №8

Had an appointment at 9am and the car was ignored all day. I called at 3 pm and they had never done the work. Extremely rude on phone. I will never use them again and will tell others about my terrible experience

Ja
Review №9

TRUSTED SERVICE, BEST DESCRIBES THIS FAMILY OWNED AND RAN BUSINESS. WE MOVED TO FLORIDA 3 YEARS AGO LOOKING FOR A VEHICLE SERVICE GARAGE, WE TRIED TWO DEARLER SHIPS, NOT GOOD EXPERIENCE. WAS TOLD BY FRIENDS, WHO LIVE HERE YEAR ROUND, TRY HORSTS.WE WILL NEVER GO ANYWHERE ELSE. THANKS GORDON AND JACKIE MYERS.

Jo
Review №10

Always happy with the service and pricing is fair.

Wi
Review №11

We have a Jag and Mercedes that are serviced by Horst and his crew. They are always straight forward with the facts, honest and willing to provide options to insure we get the most cost effective repairs and service. If it is not needed, they don’t do it. It is a pleasure to find someone who is concerned about the client and their cars first!! Thank you for the years of great service!!!

Ho
Review №12

They worked on my 2007 Toyota Prius and they fixed it. I am very satisfied and I recommend this auto mechanic garage to anybody. They deserve five stars!!!!!

Da
Review №13

Great folks , great service, highly recommend!

MA
Review №14

Horst is one of a kind. I spent a day at his shop watching a thriving business that respects its customers deeply and does precision work that only a German shop can do. But even more than that is Horst, who is able to meticulously handle every aspect of customer service with diligence and kindness with the help of his beautiful and creative wife. When my car later conked out, I had it towed to Horsts shop. He spent two days trying to locate the problem which ended up being me and refused to charge me a cent. I then asked him to service the car so I would be a paying customer. He got back to me saying that no service was need, everything was up to date. In this world where it seems that everyone is trying to take advantage, Horst gives me great hope that maybe someday his ethical and compassionate standards may find their way back into our world.

Je
Review №15

Excellent place. The staff/mechanics there are of the highest quality. Where other shops couldnt figure out what was wrong, Bavarian Auto Works was quick to diagnose, fix, and repair the problems.The best.

Tr
Review №16

Great customer service and best techs around for German autos. Thanks for getting my 3 series back on the road.

Jo
Review №17

Awesome people and amazing work. I drive a German vehicle and I would only trust them to work on it.

Co
Review №18

I cannot say enough about this company and how wonderful they are. Trustworthy, professional, extremely fair prices, great location and excellent work! Thank you very much!

mi
Review №19

Never called me back with a quote for the repair after inspection.

Ja
Review №20

Worked on my VW Tiguan. Did a good job.

Da
Review №21

They did a timing belt and water pump replacement on my Audi. No problems a year later. Highly recommended.

Ch
Review №22

The customer service is very poor. I dropped my porche boxter off on a Wednesday and he said someone would call me back, no one called. Thursday I called and he said someone would call me back, no one called me back so by Friday I called them. The man said he had no idea but heard parts were being ordered. I asked him how much? He said he did not know, someone would call me. They again, never did. I called back on Monday I was told someone would call me back and my car would be ready on Tuesday. I asked again what was wrong and how much? Again, he said he didnt know, someone would call me back. I still dont know. I still havent received a call and I am not happy with the customer service. I hope the bill and repairs are better than the service.

Pe
Review №23

I’ve always had good service!

Ca
Review №24

Great customer service. Ethical and honest.

Bo
Review №25

Thomas Eaton the mechanic could not even operate the tire mount machine , took about 45 minutes to do 1 tire. Horst is a rude drunk and mills aroud after hours with employees at the work place drinking wine.

Ca
Review №26

1st time there for a service on my VW that had 19,000 miles on it .They were efficient and the price seemed fair. I shall use them again.

Ge
Review №27

I have complete and explicit trust in these peple. They have done extensive work on my 1998 SL600 and minor work on my Honda. I wouldnt consider taking my SL anywhere else. They have had the SL at least a dozen times with zero problems with their work

Aj
Review №28

AFTER KEEPING MY CAR FOR 10 DAYS THEN CHARGING ME $840 DOLLARS FOR INSTALLING THE CARPET THAT I SUPPLIED WAS PUT IN WITH SCREWS NOT NEEDED WAS CHARGED FOR A TURN SIGNAL THAT I SUPPLIED WAS NOT PUT IN AT ALL,TUNED THE CAR7 now it pre ignites for 2 minutes after you turn it off bucking wildly. just a poor job that a under mechanic did. not the professional job i had hoped oh yea the glove box will not open at all after it was replaced with a new one by me again just a poor job very dissapointed. i would not recommend this spotty work to anyone with a antique BMW

An
Review №29

Great people. Highly recommend

Jo
Review №30

Went here to ask about an outside mirror for a Mercedes. They said they would call me back but never did.

Information
30 Comments
Rating
  • Address:103 Corporation Way, Venice, FL 34285, United States
  • Site:http://www.hbautoworks.com/
  • Phone:+1 941-485-2567
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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