The staff are friendly, knowledgeable, and helpful. The products are sturdy. Good sale prices.

Nice selection of high end luggage and RFID protected wallets. Rachel was super helpful and friendly.

My first visit to the Tumi Outlet Store was 15 minutes before closing time (I was just passing through Vacaville on my way home. The store manager (whos name begins with an N helped me). At ten minutes AFTER closing the store, she was still helping me with enthusiasm and grace as I looked over choices I had made; offering PROFESSIONAL advice on each of my several comparisons regardless of price. The outlet store was having a limited time sale on many of its outlet prices; 25-50% off most of the merchandise and I became a motivated buyer, spending more than DOUBLE what I had intended to spend. My decisions narrowed the selection to 2 bags; a leather backpack and a shoulder bag and I saved nearly $1,000.00 and left with a determination to go back soon.Tumi undoubtedly manufactures the highest quality luggage and accessories and with highly trained sales people like (N) will always make sure that you are matched with the right product. I left the store feeling like I just had the most wonderful shopping experience of my life and to be sure, I will go back many times.And... Thank you (N)...

Customer service fail. Stay away! Sold me a broken suitcase and refused to refund my money! 3 months later still dont have my money back.

Yawn. Discounts not all that great. You could do better on flash sales online.

Best luggage

Yes

I like this place