Visited Alamo sq vacaville store. Customer service gets zero for one important reason... I opened boxes and checked my merchandise although told by staff, “probably wasn’t needed”. Both items were in original taped boxes. Both problematic. Large blue umbrella missing lower half of its pole. Second smaller beach umbrella broken hardware. Takes me back to old adage, “Buyer beware”. Won’t purchase from them again.
Disorganized, no staff I could find. Mostly damaged products with very high “outlet” prices. Not impressed, but glad I saw items in person as not going to order from catalog. Quality just not there. Go to West Elm outlet for better prices, selection and quality.
They have excellent prices for high quality merchandise! The carpets are only sold here now - not Berkeley location. Closed Sunday, Monday. Love going every week!!! So fun!
I’m unreasonably afraid of aisle 4. Selection was great! Got some nice grabs for the fam. All staff was wonderful. Aisle 4 is really freaky. Will recommend.
A beautiful outlet store with luxury items at a discount
Love this place! It is so addicting! My sister and I go almost every week to reap the benefits of the amazing discounts off of this California style high end decor store
Terrible experience. The never told me was a final sale and the chair I bough the quality was so bad, that in a week was already breaking. The Manager is terrible. NO customer service at all. Dont buy there. You wont have a good product and they wont help you at all. I have to give them 1 start to post. They dont deserve even one.
Very organized with beautiful items. Ill be back for sure!
Closes super early. Not much merchandise.
So friendly and helpful!
Bad customer service.