I recently purchased a drumset from them, and one of the bass drums was broken, and I couldnt have known due to the fact that they wouldnt allow customers near their merchandise. The staff behind the counter spoke as if they were put on this earth to lay down a verbal black plague of vengeful fury unto me, which was much unappreciated. The younger gentleman smoked a cigarette behind the counter as he used foul language to explain that everything I thought was valueable was worthless. As i asked for estimates on old collections of my mothers jewelery they gave me 10% or less of original value, which was a disgrace since the jewelery was still in pristine condition. Negotitations arent possible as they threaten to not even purchase your items as negotiations are against their policy. Also, the store smells like moldy cheese. And as for Bernie (The Elderly Business Owner), I have never met a less caring, vile being. He epitomizes prowess in swift legal scams to the American people. He slowly trudges along the creaky floors of Pawndingo, patroling the store looking for troublemaking hooligans, with a look on his face that grumbles, I hate you, get out of here. His staffing choices are purely abissmal, summed up by a lack of knowledge or tolerance of the customer, paired up with unprecedented anger. My friend had an equally catastrophic experience with this ragged shack business. He was escorted out of the store, groped unpleasantly, as the store owner caught him fiddling with item on an eroded display shelf. The lady employee was the only one in the shop who suggested to lighten up on him and be careful. However, the men just proceeded like depressed cyborgs and pushed him out the front door. He was planning on purchasing the item, but the owner of this business made it known itd be a cold day in hell before the day customers disrespected his businesses principles.