WILLIAM was working when we went in last night and seemed to be working alone. He was able to answer our questions, ring us up, answer the phone, give directions, all while having a WONDERFUL personality and great customer service skills. He deserves a raise or some kind of special treatment. Employees like that do NOT come around very often.-Thank you William, for your great personality and comedic timing! We live in Durham and decided last night after meeting you,, we will be going to this dollar general from here on out. :)
Very pleasent and kind workers. Especially those behind the register. Always greet you and apologize if there is line(which is out of there control) its that reason I stop there almost daily. I much rather go there instead if Walmart any day. Thanks for always being kind. especially when you know its free ❤️
I stop by Dollar General to get a few items. The store isnt that old but the store looks 20 years old. The shelf are a total size wreck and you cant find nothing. The clerks dont know anything and they are very rude. At first they look nice and speaks to you with respect but in 5 to 10 minutes they change. Today I hear them laugh and joke about people who are barely getting by in this hard times. Then I learn the register doesnt add the coupons you have to get the manager to add them. And he doesnt know anything about the coupon
Love this store. Lay out is nice. Komda tight but has nice variety and honestly the clothes are pretty cute and reasonable and hold up well. A one stop shop for me.
Very nice person helped me. Store clean found what I needed and was helped to my car. I will go back to this store more often. ( store @ Timberlake).
This is a great Dollar General that is little bit more expansive than most of them. for whatever reason Ive always found more stuff that I want at this location. Theyre setup is also nice allowing a patron to easily navigate the isles. The staff is friendly and helpful. They tend to have incredible deals, like most Dollar generals, on basic holiday items for every season which I use them for frequently.I generally have different concepts in my head about what five stars mean depending on the service. Dollar General is only easily compared to Dollar Tree and Family Dollar. that being the place this place gets 5 stars, because its the best of this lot in Durham.
Needed firewood and they had it but cashier went to the backroom to get and come back and said sorry I cant get to it so we left empty handed cause of they have stuff stocked,stored etc Thanks alot Dollar general
Good store, usually stocked well and staff is great.
When your in a pinch and need something quickly in and out this is the store. You can usually find a little bit of everything and a lot you may not expect. Some prices are great, some may be a little bit higher than what you normally would pay. But most of the time its saving a trip way across or into town so convenience means a lot.
Great service the majority of the time I go there.
Convenient and good varity of products.
Great service but could use alittle more cleaning after ever use of carts due to COVID-19...CUSTOMERS SAFETY SHOULD COME FIRST .MANGERS AT ALL STORES SHOULD MAKE SURE THAT THEY HAVE ATLEAST ONE EMPLOYEE TO CLEAN CARTS AFTER EVER USE... DUE TO COVID-19
One of the better stores. Services is always fast and friendly. Store is usually clean or at least neat.
Has everything you may need for a quick trip out.
Love the location of store! Dont have to go a extra 7 miles to go to over priced food lion. Staff also make this store GREAT!!!!
Workers always helpful and nice
The young lady by the name of Samantha that was the cashier was very pleasant and very helpful. Their store is always very well stocked and their employees are very nice and very helpful.
A lot of nice stuff. STore associates need to be more friendly and more so full and rude. Overall it was a good experience.
Always kind associates. The store is quite small and cant carry alot but they are always stocked up on what I need.
Courteous and friendly service. No problems.
Our family has loved this store since it opened . Rick and the majority of the people are super hometown friendly but when you get overcharged by $19.60 and the acting manager Candice refuses to see her mistake and treats the customer with blatant disrespect I am wondering just who is making the decisions to promote this person to asst. manager position - someone that has zero customer service skills should not be in the position this Candice person holds . Our Timberlake store has always been about customer service and this experience with this young lady who needs to learn some customer service skills has really put a sour taste in mymouth for the direction I hope our store is not heading toward.
Im retired and on a fixed income. I shop at Dollar General to get great deals on everything from groceries to paper towels. DG helps me stretch my retirement income a lot farther than I thought possible. Highly recommended!
Great place in Timberlake to go if you don’t want to go all the way to Roxboro for shopping. Great and friendly staff.
Stocked well & staff was so friendly
Great one stop shop.Reminds of an old time general store .
The Bake Shop is the best place we have visited in quite some time. We live in Roxboro and is well worth the drive just to eat there. Love it.
Good store has most of what I need. Although it could be more organized, like they constantly have stock floats in the aisles that make it hard for customers to walk the aisles. The store manager is a great and nice guy and hes very helpful.
If i could buy gasoline and raw chicken here, Id never shop anywhere else. I just wish the aisles werent so cluttered.
Friendly workers always plenty of stock on things you need in a hurry.
Had exactly what we needed to make my girlfriends Mom better 👍
Always a pleasure. The Manager Rick, runs a tight ship!! Always helpful!!
They keep half of the warehouse in the middle of the aisles. You would think with it being such a high volume store, they would keep the aisles easy to walk down. Manager must not have any common sense. The shelves are a disaster too, if they arent empty, then they are full of random items thrown in a pile. From what it looks like, they straighten and stock only the front few isles that you can see from the door, and once you get to the back isles, (toys, pet supplies, housewares) it turns into a huge mess.
Son forgot his shoes and after a 45 minute drive to Timberlake to eat at the Homestead we stopped here to get singe flip flops. Our cashier was extremely friendly. The other lady (white) was on her phone talking to someone while cashing out customers. No personality at all
Easy access for shopping, clean and friendly staff
Love our little town store. Prices competitive with much of WalMart, just wish they had built a bigger store.
One of the Cleanest and neater DG Ive been in a long time#
Very good to have this store in our location so convienent to shop
Having a yellow dot and white dot sale the cashier told me they were new items not on sale her manager told me they were blank... then she contacted the store manager and said they werent white. Come on now, hire people that know their colors and dont blatantly lie.
To small stuff everywhere. 🤷
Good location and customer service food and travel needs covered
Most organized and clean Dollar General ever visited. The staff is quick to clear any waiting lines amd it is so much more a pleasant experience shopping right around the corner while finding everything you need in a single stop. Thank you, Timberlake Dollar General!
The isles were crowded with merchandise hard to threw with a shopping card.
Good selections. Most of the time prices good . Staff help me.
Customer service is great 👍to rick and crew
Some deals, quick in and out. Store itself is quite crowded. Like a lot of places, try to jamb too much into space available.
Just a very convenient place to shop. Going into town takes way too long when you live halfway to Durham stores and Roxboro stores. Glad this DG is so close. Great staff.. Rick the store manager runs a great store!!
They got a decent little selection of clothes
Always stocked pretty good for what I need, but most of the time they are busy so you may have to wait in line a bit.
Associates are always nice.
Store was clean and the cashier was very polite and friendly
I like this store ... staff friendly, know the manager ... kept well stocked ... prices a-ok
Always a beautiful customer service attitude love shopping there
It is the most cluttered and disorganized store Ive ever been in. I only go when I absolutely must have an item and dont have time to go into town.
Great location
Basically fine what you need from kitchen to bathroom.
This store is nice. Its usually stocked and ready to go.
Always end up getting more than I came in for!!! Lol!!! Good prices and friendly workers.
The young man there is always so nice and helpful...makes our trip a better experience!!! The manager is also very thoughtful!
Love the selection
Friendly people, lots of treasures to find. Always plenty of things on the shelf. Great management!
The type of place where everybody knows everybody kind of like cheers everyone knows your name
Okay heres the lowdown are Dollar general this was a godsend to everybody here in Timberlake when it was built. More people shop here then go to Walmart. Because it actually has more in stock then our Walmart does in Roxboro. so we call this our little Walmart because is actually friendlier and more things in stock and the people who work there they know everybody in town and be actually like those who work there they know everybody its just our little to go to before in between shopping so its not nice sometimes its a little cluttered or messed up but you understand that due to the fact that it may be through a rush or what not but other than that its a great little store when you just have to rush in and get something in between your shopping trips
Best store in Timberlake and the manager Rick is awesome!!
Wish they would make up their minds on how to set the store up. If you need ice dont get in a hurry even if you did in line and its your turn for checking out. They will make you wait and check everyone else behind you out then get your ice
Very pleasant. Had everything I needed. Friendly, efficient checkout!
Isles have too much sitting in the middle, cant hardly get through the store
Ok visit at this particularly cause its usually kept neat and orderly. I was able to find what i was looking for quickly.
Always inviting and pleasure to shop there
I really like this DG now! Since theyve remodeled and added a larger food section, its a great place for the rural crowd to get a few essentials without driving all the way in to Roxboro.
Love my neighborhood store.
Think its great its on way home and I like thatSo I dont have drive all the way n to Roxboro
Hello dollar general is a good place to shop at any time. They have great deals and good sells.
Great for convenience. You can usually find things you may need quickly.
Its a typical dollar general
Great place to get all your supplies
Love DG my favorite local store
The priced where good.
The employees are always nice and always help customers out .
This Dollar General is right off 501 and is on the outskirts of Roxboro about five minutes before getting into the actual town. It is easy to spot and sits on the left as you enter Roxboro. Its nice to go to if you need to run in and grab something quick. Its nice especially because the persin will not have to drive all the way to the nearest grocery store.
Sure saves me money on gas plus prices of merchandise good.
They are always nice well most of the people are
This is my go to store near about everyday. The service is great and the manager Rick is as friendly and helpful as they come.
Good selection of cleaning supplies
I will never visit this DG again. The attitude the cashier had when I visited yesterday was appalling. I am 61 years old and she spoke to me like I was a child. Very hateful.
I love this store right up the road from my house
Well it has good customer service and Tue things there are good
Quick convenient good staff
Always have what I want ...
The manager Rick, and his employees are awesome and very helpful.
Clean and friendly people
Friendly staff, clean restrooms, good prices.
I can usually find items I need.
Alot good deals
Friendly and helpful staff. They have just about everything you need without having to go into town.
Last minute stop because you know theyll have what you need.
Shelves are always empty!!
Best kept store, easy to find what you need, always neatly arranged & well stocked. The staff is friendly & always greats you upon entering, sometimes by name.
Always neat and clean.
Stays organized and clutter free most of the time. Clean. Friendly staff.