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The UPS Store
13500 SW Pacific Hwy Ste 58, Tigard, OR 97223, United States
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The UPS Store
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Ca
Review №1

Went in for finger prints for my employer. The experience was quick and easy. Super kind. Super helpful. The woman on staff was extremely courteous and walked me through everything. Thank you.

An
Review №2

The experience was pretty remarkable... unfortunately, in a negative way. A senior UPS employee or maybe even manager shipped my letter with notary documents as a product. As a result they charged me $240 for 10 pages, now its stuck in customs asking for more information about the product and its value, including the receipt for the product, although I sent just a set of docs. Horrible price. Incredible lack of expertise and advice from the staff. Never ever in my life I will deal with UPS, neither at home, nor work. I am giving 1 star just because they also dropped my USPS package on my behalf, which was nice. Bottom line - if you want to send something important with UPS, especially internationally - think twice.

Au
Review №3

These guys want to be rude and unprofessional because my mask wasnt completely covering my nose.. lol craziness. It was on my nose it had seriously just fallen a little bit. Then say that the masks would work if people wore them correctly. Incorrect. All folks I know who got covid were adamant mask wearers. All whom I have known who got the vaccines ended up in the hospital. But all of that is beside the point. They want to be rude and start acting like they know all about covid just because my mask barely dropped (it was still over my nose just not up to my eyes)? LOL ridiculous.

Sa
Review №4

Nate and KC helped me ship off a package and they were super friendly and helpful. Great customer service! Ill continue to come to this store instead of the Lake O location because of the nice staff.

Ma
Review №5

Terrible service. There are 6 people in the line and only one person behind the desk who is watching the first customer filling out a form!!!

Er
Review №6

Great customer service and loads of help with helping me ship some tires. Didnt catch the guys name but he was very nice

K
Review №7

Seems it does not matter when I call, they never answer their phones. Useless.

Me
Review №8

They are friendly and helpful. This place is moderately busy.

De
Review №9

I havent had enormous projects but have always been able to send over my file or pictures and have them make the copies or bind the books that I need. They are pleasant to work with, do great work and are very timely. Ive had friends that have had them do large pull up signs for event booths and business cards, mailers, and fliers as well as window clings and they always do a great job. Thank you!!!

St
Review №10

Did you know that The UPS Store is a drop-off location for Amazon returns? So much more convenient than the big box store alternatives. Forget walking half a mile to the back of the store. Instead, enjoy easy parking, easy drop off, and friendly service. Simply leave your item with the clerk and they handle all the packing, postage and shipping -- for FREE! Thank you, Marie, at the Tigard UPS Store.

BI
Review №11

Converted my CAD drawings via 3d printer, to nice finished 3d parts. Unfortunately, since then, I believe they stopped offering 3d printing. Great service. Hope they offer again.

Ro
Review №12

This store was responsible for a lost package that has been in UPS possession for nearly a month. An employee told me that they initiated an investigation to find the package but when I called UPS, they say no investigation had been initiated. I have zero confidence that this store is concerned at all about my lost package.

Mi
Review №13

Always excellent service, friendly staff. Weve been using them for 19 years and remain loyal customers for good reason!

A.
Review №14

Whatever holiday staff as been hired is dragging the place down. Slow as mud & unhelpful.

Ni
Review №15

David helped me ship a tablet back for service tonight. He was so helpful, packed it up securely and printed my shipping label for me.Iv gone in a few times in the last month and everyone has been so helpful.Thank you for taking the pain out of shipping.

Be
Review №16

The friendliest and most professional staff. Always courteous and helpful.

Ap
Review №17

Very friendly and helpful! Awesome staff!

An
Review №18

My mom and I are in town to clean, pack and clear out the home of my aunt who was recently put in a memory care home. We drove up with 7 boxes to ship home. Sweet Jewell came to help us carry them in, make the labels as none had been addressed yet and help us get the last box packed. During our visit she noticed that we were tired and sweaty from a long day and asked about us. We told her the story of our visit and she demonstrated sincere interest and perhaps even sympathy for us. She was a kind soul at just the moment we needed it as it was a stressful time. Her coworker gentleman was very nice and cheery as well. He efficiently took care of all the other customers with a smile and not a hint of irritation that we were monopolizing Jewell. Thank you to Jewell and nice job hiring a great ambassador for your business, Marie Jensen!

Mo
Review №19

Great UPS store. Excellent customer service. Helpful and friendly.

To
Review №20

The team there is always friendly and willing to help us ship the most effective way possible. We own several online businesses and our large parcels are always shipped through the Tigard UPS store. Thank you team for being an extension of our business. Your helpfulness is worth a lot to us!

Sa
Review №21

Earlier I had a very difficult time getting something printed here. I brought it to the attention of the manager and got immediate help. The next time I went to print something, the guy was super helpful and went out of his way to do a good job. This is a good store with well-handled customer service.

Mi
Review №22

I have always disliked returning merchandise especially when it has to be mailed. But, I like shopping at Amazon. So, I have returned many items via the UPS Store and actually enjoy it! All the employees are happy to see me, they help with packaging and addresses, and are just very nice! I highly recommend this UPS Store in Tigard!

Sh
Review №23

Excellent customer service! So kind and they take care of business fast and efficient.

na
Review №24

The UPS store at 13500 SW Pacific Highway, Tigard services all of our packaging and mail needs. In the last 4 years, there has never been one problem with service.

Ti
Review №25

Great people at the UPS store in Tigard on Hwy 99. Always so helpful. Highly recommend it!!

C.
Review №26

Hi! Im an ex-pat US citizen living in the Philippines, and I decided to open a Suite address at the Tigard UPS Store (#0798) for mail forwarding when I made that decision. Dalton and the gang have been very good about responding to my semi-monthly request for service, and are easily contacted by email for those instances, as well as account maintenance

Eh
Review №27

Convenient location, always in and out within a few minutes. Offers all the services for mailing and shipping needs. And more.

Ro
Review №28

This store is great!! Always professional and they know what theyre doing. I especially loved dealing with Skip and miss him. :(

Ma
Review №29

Marie and Dalton did an amazing job designing my cards. They were friendly, efficient, quick and made the whole process effortless for me. I would recommend them every time!

Jo
Review №30

Service is prompt and polite. Staff is efficient. I wish they were open later and on Sunday.

Ja
Review №31

Great experience. The employee who helped me name was David, and he was very helpful, friendly and efficient. Would recommend this place

Da
Review №32

These guys are great and efficient! The work that they do is high quality and they are fast at what they do coupled with great prices. Thank you.

Je
Review №33

Favorite location for shipping staff is always friendly and helpful!

Ma
Review №34

Always there when I need them providing great smiling service!

Br
Review №35

Skip was incredibly helpful and gave me the best price possible to ship an ottoman to California. I will be back, and I recommend them.

Ju
Review №36

I really appreciated the assistance I got with the wonderful attitude, accuracy, and swiftness. Truly a pleasure!!!

Ma
Review №37

Great, friendly service. I love that they will recycle my packing peanuts and pillows, quick and easy to drop off.

Ka
Review №38

They are always fast and easy to work with. There is any confusion and the staff if very helpful.

Ju
Review №39

Ive used this UPS store to ship all of the items for my booth to Phoenix and back - not only was it less expensive than I thought, but the service was great! Ive used them several times since then and always had a great experience.

De
Review №40

I have always had a good experience here. friendly knowledgeable staff. good location.

Ti
Review №41

Great store. Quick and quality care with their customer service.

Jo
Review №42

I really like this UPS store - a lot of the ones in the area are only open until 6pm, but the extra 30 minutes has saved my day several times!I usually only do package drop-offs here, but the customer service is great, and staff is always smiling.

Pa
Review №43

Great Store. Employees are very friendly and have quick turn around

Ko
Review №44

I will never be back there. Worse customer service i have ever had. They quoted me 47 to pack and ship an item. it was 20 for them to pack it so i said yes to that and 27 to ship it. I waited less then 5 minutes to ship it to decided whether i really wanted to pay that price or not. when i went back they charged me 65 dollars! I told the girl behind the counter the other girl that just went on lunch had just said it was 27. She didnt seem to care at all. Didnt put any afford into it to actually find out why it was so much more. I will never go back there. The girls behind the counter do not know what they are doing!

Lo
Review №45

That were great! very courteous and polite!

Lo
Review №46

If I could give this UPS store zero stars I would. Skip the owner of this UPS franchise location reminds me of Mr. Krabs hes the real thing. All he cares about is the money$$$. I sent an international pakage and it was returned to me after 3 weeks. The pakage never left the country. UPS customer service told me I would be able to get a full refund for that same reason. And Skip being the greedy person he is told me he could not help me with anything, come on Skip didnt you take business 101 THE CUSTOMER IS ALWAYS RIGHT! But hey I guess he has no heart and now Im trying to find out how I can get my $130+ back. Dont trust this guy hes a total liar he himself told me I wouldnt have any issues with the shipment. STAY AWAY FROM THIS UPS LOCATION PEOPLE!! SCAM ARTIST AT WORK!!UPDATE 7/09/2016Skip I already talked to you about it and even took the receipt and packing list that was sent with the package to you. Im not sure why you didnt respond by calling me I left my phone # with the employee that was at the store at that time. I called back a week later and he told me that you had said you would not be able to help me.

Ja
Review №47

Quick, easy & reasonable prices and a guy who knew how to get it done!

An
Review №48

I go here regularly and they are always helpful and prompt!!!

Je
Review №49

Had a weird deal yesterday. Super impressed with the helpfulness of Terrianne She put up with my craziness and panic! Great job!

Ch
Review №50

Great staff and the owner Marie is great to work with very helpful and friendly.

Te
Review №51

Always helpful and quick!

Al
Review №52

The kid working there went above and beyond to be helpful !

Do
Review №53

My experiences at The UPS Store Tigard have always exceeded my expectations.

Kr
Review №54

Really punctual

Bo
Review №55

Always friendly and professional 👍

Li
Review №56

The UPS store on RT 99 is always a good experience.

je
Review №57

Always helpful and never too busy.

Ro
Review №58

They do not provide the services that their mailbox customer are paying for, because they have too much foot traffic due to the holiday season!!

Re
Review №59

Terrible

le
Review №60

Prompt and courteous!

gd
Review №61

Fast and friendly, really good store

Be
Review №62

BLATANTLY DISHONEST - I was told twice that the price to ship a package via USPS Media Mail through this store was the same price as shipping it through the post office itself. Well, it was actually more than twice as much - $8.83 versus $4.13. I will NEVER go to this store again.

Em
Review №63

Pretty good

SR
Review №64

For a long time I looked for a store for my shipments, that was reliable, responsible and punctual, all that I have found in UPS Store.Thank you very much for your reliability.

ke
Review №65

AWOSME

Information
18 Photos
65 Comments
4.4 Rating
  • Address:13500 SW Pacific Hwy Ste 58, Tigard, OR 97223, United States
  • Site:https://locations.theupsstore.com/or/tigard/13500-sw-pacific-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 503-624-7148
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6:30PM
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