The lady named Erika. They came to us asking for a gentle horse. We never sat horses are kid safe. They rode horse for long time. Called back after months and said horse turned out from under the girl. Gave her a second replacement horse told them upfront mare was known to bluff riders. Teen riding mare didnt keep her feet forward at a lope. So I am sure she flanked mare during a playday event. I Dont believe the story that mare ran backwards trying to kick rider after she bucked her off. Horses usualky run to gates when riders are off. Third replacement was a grey We Were Told Was 12yrs old. We were trying to please these people. The children need lessons from a qualified person
Great people, very knowledgeable and treat their animals very well.