Brooks Flooring Services, Inc.
3303 Rutherford Rd, Taylors, SC 29687, United States
Review №1

Phil was fantastic to work with! He was patient with me and let me work at my own pace. The whole team at Brooks was great. I had some concerns shopping for flooring alone as a young woman but I was always treated with utmost respect and never treated as less than. As a bonus, they have shop puppers!

Review №2

When I began my search for new carpet for my lower level I went to a couple of well known flooring stores and found the sales people less than helpful. As I researched the different types of carpet fibers and their strengths and weaknesses, I got confused. I went to a total of 5 different flooring stores and Brooks was the only store to answer my questions without hesitation. In fact, they were the only store that acted as if they wanted my business. They also did not try to push me into one direction. Julia was so helpful and responsive. The installers were marvelous! They moved furniture and put it back in exactly the right place. They were so pleasant and neat. I am so happy that I went with a locally owned store and I love my carpet choice! Brooks Flooring Services is outstanding!

Review №3

Very pleased with Brooks Flooring Services. Phil Scheele was fantastic to work with on the initial quote and measure. He handpicked carpet that fit my needs and gave me the best price for it. Richard and team are expert installers. I had major issues with my previous carpet fitting loosely and causing bulges. Richard created seams that are invisible; which requires true talent. Thank you for guiding me through this entire process.

Review №4

When we decided to replace the flooring in our home, we had many concerns. The cost, the timeframe and how many subcontractors would we be dealing with.We cannot express how pleased we are with our experience with Brooks Flooring, Inc. From our initial phone conversation with Phil, to our showroom visit with Julia, to the actual installation, everyone was extremely professional, knowledgeable and timely.All our questions and concerns were addressed and alleviated. We never felt pressured and everything was scheduled to our timeframe.Brooks Flooring was there every step of the process, including the installation. And what great installers they have. Juanfer and his crew are true craftsmen when it comes to flooring installation, taking the time to achieve perfection.If you are looking to get new flooring, contact Brooks Flooring. They will not disappoint.

Review №5

The wood flooring services of Brooks Flooring, out of Taylors, SC, was exceptional and so was the quality of their work. Also, their prices were highly reasonable. From the emails with Julia to the sales person Jim, they answered all questions in a timely manner with no sales pressure whatsoever. The installers, Waldir and his partner, were highly professional and put down the flooring as if it were their own. They were able to match our other wood floors perfectly. We highly recommend Brooks Flooring for your wood flooring installation or refinishing needs.

Review №6

Jim was very nice and straightforward. In and out, we knew what we wanted and he lead us to it. Highly recommended!

Review №7

We use Brooks Flooring all the time while doing our remodels. Carol, Julia, and Phil are absolutely wonderful! They are always so helpful and work with us and our customers on what they need and want for their home. The work is always neat and perfect! We have used them for many years and they always take care of us and make our customers feel at ease!

Review №8

Over the past several years we have had Brooks Flooring Services replace all the floors in our house - hardwoods, tile and carpet. Along the way the sales staff were knowledgeable, caring, professional and offered competitive pricing. The installation teams were always excellent. We highly recommend Brooks Flooring Services to all of our friends.

Review №9

They installers were very courteous and respectful and went out of their way to help.The flooring installed in the bathroom was done professionally and looks great.

Review №10

Julia was so helpful.I would recommend Brooks Flooring to all my friends and to all of Brooks Flooring future customers. Very knowledgeable and helpful.My office remodeling turned out GREAT.Thank you Brooks Flooring and Thank You Julia.

Review №11

Julia was an excellent help in everything I had to pick out for all rooms of a new house!! Couldnt have gone through all this with out her!

Review №12

Brooks is the best! Incredibly helpful and knowledgeable on the best product for our home, and their install team is super clean and fast, and the installation was beautiful! Highly recommend them for all your flooring needs!!!

Review №13

Brooks Flooring was AWESOME!!! I would hire them again for any future flooring jobs in a heartbeat! Julia was super sweet and really understood the vision that I had for my home. I picked a shaw LVP beach oak that really helped to make my home look more modern and really helped reached the design aesthetic that I was going for. Thanks so much again!

Review №14

They did an amazing job at a very competitive price. Im very happy to have done business with them and will recommend them to all of my friends and family in the future.

Review №15

Phil did an amazing job! He came to look at the floors and was very thorough, communicated well, and answered all my questions. It was a no brainer to choose Brooks Flooring. Phil really came through even when I asked to have the whole house refloored, sanded, and finished in less than 2 weeks! Brooks Flooring to the rescue!

Review №16

Great selections, good, friendly and professional customer service.

Review №17

I had the absolute best experience working with Phil at Brooks Flooring. He was great about finding budget solutions for reflecting my entire rental. From our first meetjng to the project being completed, was only 8 days. Cant wait to have another project I can work with him on!

Review №18

Julia was absolutely amazing. She came to our home and helped us pick out the flooring we wanted installed. The installers were great and worked hard to get the job done. The results were perfect and we will definitely use them again for any future flooring endeavors!

Review №19

Wonderful experience. Stunning -- real hardwood floors. Quality work, gorgeous results. Reasonably priced for quality work.

Review №20

I recently used Brooks Flooring for my clients listing. The house had been sitting on the market for over a month because the floors were in pretty bad shape. I called Brooks, Phil came out the next day to give a very affordable estimate, then installed all new floors a few days later. Those floors looked so good that the house was under contract two days later. Brooks does great work at a good price. I will always use Brooks Flooring!

Review №21

They are very professional and will not disappoint you in any way! Our floors were in poor shape, they made them like new! They are perfect! The team was very meticulous - you could not ask for a better crew!

Review №22

We worked with Phil at Brooks recently and had a great experience! Phil was able to order our wood flooring, as well as tile for our bathrooms, and it arrived in a couple of days. Being we were moving from out-of-state, it was important for us to have it installed as quickly as possible. He worked with us and arranged for removal of the previous flooring and installation of about 1000sq.ft. within the same week! His installer, Juanfer, was so meticulous and conscientious of his work being perfect and he completed the entire job in 2 days! We are very particular and couldn’t be more pleased with the outcome and the entire experience with Phil and Brooks Flooring!Cyndi C.

Review №23

I worked with three local flooring companies to get estimates and measurements for carpeting our basement and stairs. Brooks Flooring had the best customer service, was on budget, and they were the most knowledgeable. One person works with you throughout the entire process, as opposed to other stores that pass you around between sales people. Very satisfied with the installation!

Review №24

I have worked with Brooks Flooring for years. They are absolutely wonderful to work with.

Review №25

Super friendly people. Family operated.

Review №26

I cant recommend Brooks Flooring highly enough. I worked with Julia, who graciously ordered samples for me, coordinated the measurements and ensured a flawless installation. Everyone on the team was wonderful to work with and Im so happy with our new carpet. Dont hesitate to work with Brooks Flooring.

Review №27

Carol and Brooks Flooring team is BEYOND helpful! I needed a favor, and not only did they say YES, when all other carpet stores in the area said no, they did so at a very reasonably fair price, and with a welcoming attitude and smile, and I will definitely be using them in the future for larger projects! Outstanding and cant be beat. Thanks Brooks Flooring Services, Inc.!

Review №28

Thank you for always providing excellent work! You guys really know your stuff and a special shout out to Phil! He is very thorough and always has a positive attitude!

Review №29

Great company to work with! They were recommended by my realtor when we needed some flooring work done in preparation for putting our house on the market. Phil came out quickly and was great to work with - he understood that I wanted a quality job but was happy to work within my budget since we were selling. Weve since used them for flooring (carpet, tile, etc) in our new home and will continue to do so. All of their guys have been professional and dependable, and the work is top notch!

Review №30

Brooks Flooring did an outstanding job resurfacing and staining our existing red oak floors. They also installed new red oak flooring at the same time in a large game room. No one can tell it wasn’t part of the original flooring. Waldir’s attention to detail was outstanding, particularly on the labor-intensive stairs and balustrade. Phil was great to work with. He went out of his way to manage a difficult time-line, coordinating the work of his carpet installers with 2 other sets of tradesmen here at the same time. Fabulous 5 star job by every member of the team! Andrew & Leslie Smith Taylors, South Carolina.

Review №31

Brooks Flooring is a world class flooring company with a small town feel. It is their professionalism and caring attitude that sets them apart. They love what they do and its apparent in every aspect of the customers experience. I would recommend them to everyone who breathes. Carol and her staff are amazing. Please before you buy anything for your home go see these guys you wont go anywhere else.

Review №32

Wow. Just a great company to work with from beginning to end. Extremely helpful with financing options. Purchase and installation of an almost complete house flooring install was seamless. They were $1,500 less expensive than another flooring company for the exact same product. Their installer Jailon was very particular and headed an excellent crew.

Review №33

In December of 2016 Brooks Flooring installed Engineer Hardwood in four rooms of my new home. They were very professional. Ordered the materials and did the job in record time. Plus their price was a lot less than my other three estimates. They even took up part of the old floor and inter-weaved the new with the old so that the transition from one room to the next was smooth. I was pleasantly surprised.I plan to call them in six months to get the kitchen and baths floor done.

Review №34

Brooks Flooring took care of putting new vinyl flooring in about 500 sqft of space in my new house. Its designed to look like tile, and it looks great. They were able to work quickly after I placed the order and made me feel like they truly cared about the job and my concerns and vision. My wife went to them several times to look at samples and discuss options, and they were always very patient and considerate of our budget and timeline constraints. I would use them again for any flooring needs.

Review №35

From the first handshake to the completion of the job I was so impressed. Phil walked us through the process from start to finish and really helped guide us. The installation was awesome and the attention to detail was fantastic. So pleased. Thank you Phil, Jaunford and Brooks Flooring.

Review №36

A Great Place To Shop For All Your Home Flooring Needs. At A Great Price

Review №37

Great staff. Very friendly and helpful. Thanks everybody! The Music Place 🎵🎸🥁🎹

Review №38

Brooks Flooring installed new flooring and turf in our business. They were above and beyond my expectations. They helped tremendously with the design and keeping the job within budget. I was unsure of the best way to install the turf and deal with the transitions to carpet but they came right in, looked at the space and knew exactly how it needed to be done. They took all of the stress out of this project for me. The installation crew was professional, clean, on-time and fast! I would highly recommend them for all your flooring needs; big and small!!

Review №39

Great service and price.

Review №40

They were very helpful with picking out our flooring.

Review №41

Place to go flooring upgrade. Wonderful peoples and great services . Good business. Thanks

Review №42

Tops in my book!

67 Photos
5 Rating
  • Address:3303 Rutherford Rd, Taylors, SC 29687, United States
  • Site:
  • Phone:+1 864-292-2810
  • Carpet store
  • Flooring store
  • Demolition contractor
  • Linoleum store
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:Closed
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
  • Wheelchair accessible entrance:Yes
  • Repair services:Yes
  • Service guarantee:Yes
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