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Hit Master Graphics
1706 W Fig St, Tampa, FL 33606, United States
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Hit Master Graphics
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Se
Review №1

I was excited about working with them and getting shirts made for my business because I had heard good things from a few colleagues. I contacted them with a few questions through their website as well as Instagram, both places where they ask to be contacted, and I never got any response at all. I then went in to their shop to ask a few questions and get their insight on my idea and their recommendation. They told me they would do some research and get back to me with options and a quote.After about a week, and me contacting them multiple times where I was told “I’ll have it to you by the end of the day,” each time without anyone following through, I received a partial quote but it only answered one of a few questions I had. When I immediately responded asking the other questions, and it would take 1-2 days to receive the other answers...and I would have to call to remind them to get back to me.I never placed an order with them because if it took almost two weeks to barely get a quote...I don’t want to know how long it takes to get the shirts made. It honestly seems like they might be short-staffed, or maybe asking their front desk employees to do too much?Also, if my order was going to be too small (50 shirts), and that’s why they were neglecting to respond, I don’t mind that at all, they should have just told me that up front. I contacted multiple other companies who immediately let me know that what I needed done wasn’t a large enough quantity for their options.There are tons of smaller companies out there willing to blow your socks off with their better service...and as a small business owner myself...I will now opt to go with those companies every time.

Am
Review №2

PLEASE BEWARE OF THIS COMPANY, YOU NEVER KNOW WHAT TYPE OF SERVICE YOU MAY GET, POOR COMMUNICATION FROM STAFF, AND POOR MANAGEMENT FROM THE OWNER. NEVER CONSISTENT WITH THE QUALITY OF WORK. MY FIRST ORDER OF 24 HOODIES, HAD GLUE ON THE INSIDES. DESK RECEPTIONIST HAS A LACK OF COMMUNICATION WHEN IT COMES TO BEING QUOTED A PRICE AND IN THE PROCESS OF FINISHING THE JOB THE PRICE CHANGES AND YOU ARE NOT MADE AWARE OF THE ADDITIONAL COST.

Au
Review №3

I am an employee of this company for nearly 6 months now. These people are some of the best, understanding, giving and helpful people Ive ever met and Ive had quite a few jobs throughout my life. Without this company, the things Im accomplishing in life wouldnt be possible. If you want quality work from really good people, this is your place for anything you need printed.

Ti
Review №4

Sometimes it is good, and sometime it is bad. The product is normally good as well as the pricing, but the customer service is mostly horrible, they dont follow us with e-mails or orders. Sometimes their voice is full and you cant event leave a message.

Ke
Review №5

Incredibly bad experience on my first order. After discussing price, I submitted my order on 11/4 along with their CC authorization form with my payment info. No reply or order confirmation. I reached out via phone 2-3 times. Finally had a woman tell me order confirmation would be sent that day. Still nothing. Called again. Finally on 11/15 I received order confirmation, 11 days later.They asked when I needed the order, I said take your time, we just need it before Thanksgiving (11/27). I was told that was no problem. On 11/25 I reached out to see if it could ship and Chris confirmed it would ship that day (11/25). No tracking was ever sent.On 11/27 I reached out again for tracking, Chris sent tracking. I checked the tracking each day for the next 5 days - no movement. Labels were created, boxes were never shipped. I called on 12/2 to figure out what was going on. I was told the order didnt ship because I never paid! I had sent payment info when the order was submitted on 11/4! I provided payment info AGAIN over the phone and paid the agreed upon price of $323.50 - the woman and I discussed how everything would ship today.The next day, still no tracking. On 12/4 I finally received half my order, with the remainder coming the next day 12/5. There was 1 piece damaged which we never received and were never credited for, no big deal.I check my credit card statement today - 12/20. I was charged $355. ($31.50 more than the agreed price).All in all, an awful experience. I have been in the wholesale apparel industry for 8 years - by far the worst experience Ive had with a decorator. Please do yourself a favor and look elsewhere.

Jo
Review №6

This company is great! They were able to work with me to get an order completed on a really short turnaround for a very reasonable price. Team was responsive, and everyone I spoke to was really pleasant. Would definitely recommend for anyone looking for printing services.

Re
Review №7

Awesome place to get whatever you want or need printed or stitched on shirts, hats or bags. My shirts came out amazing. Staff is very professional and friendly. They worked quickly to complete my order. Highly recommended above the rest.

Br
Review №8

I have been using these guys for years now. Always QUALITY work, good turn around time, friendly staff and very fair prices. My orders are not large but they treat me as if they were and always remember my name.

Mi
Review №9

The FitnessGram Pacer Test is a multistage aerobic capacity test that progressively gets more difficult as it continues. The 20 meter pacer test will begin in 30 seconds. Line up at the start. The running speed starts slowly but gets faster each minute after you hear this signal bodeboop. A sing lap should be completed every time you hear this sound. ding Remember to run in a straight line and run as long as possible. The second time you fail to complete a lap before the sound, your test is over. The test will begin on the word start. On your mark. Get ready!… Start. ding

L
Review №10

The workers are always very bad, they always have problems with the payments, from 5 check 4 they do not have enough funds to do the extraction and we are able to apologize for the bad moment they cause. I do not recommend it because I think this comment can be confirmed by 99% of the people who have worked there.

Ca
Review №11

Great quality, quick service, and friendly employees. Highly recommend them above everyone else in Tampa.

Br
Review №12

Outstanding customer service! Friendly environment and quality work!

Bo
Review №13

What ever you need printed or stiched shirts, bags, or hats they can take care of it for you.

Se
Review №14

Great people and fast service

Information
2 Photos
14 Comments
3.9 Rating
  • Address:1706 W Fig St, Tampa, FL 33606, United States
  • Site:http://www.hitmastergraphics.com/
  • Phone:+1 813-250-0555
Categories
  • Screen printer
  • Custom t-shirt store
  • Design
  • Embroidery shop
  • Promotional products supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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