Pl
Planet Wireless
1251 E Fowler Ave, Tampa, FL 33612, United States
Comments
Sa
Review №1

My samsung s8 screen broke when I dropped my phone, I needed it fixed quickly. They were able to find the parts because my screen managing piece was not working. They fixed it right away and works like new.

Jo
Review №2

If you’re looking to fix your phone screen save your money unless you’re okay with it being replaced with a bootleg screen with pixelation and lower resolution. Have that done at a business that uses legitimate screens.

Ju
Review №3

I was in Tampa on business and needed my phone repaired right away. It was 5 pm and these guys got it done right away without charging me extra.

St
Review №4

Best place in town for repairs or service. Cases and accessories out the WAZOO here. They have EVERYTHING including superhero cases to custom Bluetooth. Can do amazing things to galaxy phones and iPhone repair is on point. Stop in. Oh and they carry ALL THE FIDGET TOYS.

le
Review №5

Extremely professional, courteous and knowledgeable business. Plus their repair prices are unbeatable. Great operation ran here.

An
Review №6

Helpful and they, have a good selection of cell cases/products

Fr
Review №7

The guy at the counter is rude and impatient. Lost my business.

Va
Review №8

Love the variety phone cases and screen protection

kr
Review №9

I brought a iPhone here and was told I have 2 months of warranty and went 7 days later to take it back cause it freeze and you have to cut it off to get it back. They came out and said warranty on for exchange not refund when I ask to be shown the warranty policy they could not provide one. They make their own policy when it’s convenient for them.I would not recommend buying anything on this place

Do
Review №10

These guys are awesome very good prices I bought a computer and a printer they have no credit needed financing options the gentleman that took care of me was very helpful

By
Review №11

Brought my iPhone in to get a battery replaced, at first you’d think they are like every other phone repair shop but these people do go the extra mile to make sure you have a working phone. My phones home button ended up not working after the battery repair and they fixed it free! The new owners are definitely going the extra mile!

Ge
Review №12

This place is awesome, they saved me over $150, brought them my iPhone X after it was poorly diagnosed by some other repair place, those guys fixed the issue within few minutes and charged me way below what I planned to spend, very honest and pleasant people I would highly recommend this repair shop for all your phone needs.

Bl
Review №13

Previous owner left and the price went higher. Good collections but the price is too much expensive. Dont even give a good deal anymore.

St
Review №14

This is an amazing experience not just a store. The staff will take time to communicate with you and assess your needs. They offer warranty on everything and can be trusted with anything. I cant commend this store enough!!!

Sh
Review №15

Johanna is the absolute best! Everyone is very helpful! They are called planet wireless for a reason they got everythingggggggg!!!!

Ma
Review №16

Good phone service

Bo
Review №17

These people are thieves and very deceptive. Took money from my 13 year old son, that was his birthday money for a PS4 they didn’t even fix. Come to find out the owner took a piece out of it that requires it to work and placed it in someone else’s PS4. Don’t take a chance you’re better off going to U break I fix, or a more reputable corporation. I only gave one star sadly because I had too!

Ru
Review №18

Bought a over priced tempered glass here guy installed it I went home and fell asleep and when I woke up the tempered glass was nowhere to be found just came off the phone and they never open on time

Cl
Review №19

Has very good Deals

Fr
Review №20

Great service, friendly staff, large selection of phone accessories and reasonably priced.....

Pe
Review №21

The owner was very helpful and gave me awesome deals

ca
Review №22

Unsatisfied serviceabsolute disappointed....with the service!Waste of my moneyAnd waste of my time...!

sa
Review №23

Great store all around. Staff Is very friendly and they have a great selection of everything

Ti
Review №24

Excellent customer service I love this place Jaber was amazing and helped me

Ma
Review №25

THIS PLACE STOLE MY DAUGHTER TABLET I GAVE IT FOR THE OWNER TO FIX. I went to pick it up he said give me time to look for it. I gave him one month. I call today and he is avoiding me he won’t show his face. Because he knows he SOLD MY TABLET he wants me to buy one what kind of business owner is this. He is unprofessional and a thief. DONT Take you’r Personal items to him

An
Review №26

Personally, I had a horrible experience. The screen of my phone was broken and I chose this location since it was close to my home. I wasn’t told that the screen provided was going to be one from a third party so when I got my phone the display was yellowish. The night before when they said it would be ready I never received a phone call or any sort of notification letting me know the phone was ready so they were basically planning on holding my phone over night without letting me know. Upon receiving my phone I decided to test it out before leaving the store and noticed that the home button wasn’t working when that wasn’t an issue to behind with. They told me that “it’s an electronic and things are bound to break randomly.” I’m sorry, but when I take my car for an oil change and receive my car with my ac not working (Something that had nothing to do with the original issue) I wouldn’t want to be told “well, things are bound to break.” Especially if the ac wasn’t an issue in the first place. Then to top it off when I asked the manager to try to fix the home button he said it would be extra because he’d had to order the parts in. So on top of my spending $100 bucks on my screen he wanted me to pay $30 dollars more for the parts to come in without a guarantee that that was gonna fix the phone. The only helpful person was th technician himself who tried to help me out. He was the only one willing to try to help, the rest f the guys just thought of my issue as a random electronic mishap. That “things are bound to break randomly.” I left my phone under their responsibility. For 2 nights they failed to call me to let me know that the phone was ready. For 2 nights they assumed I was gonna be ok with them keeping my phone overnight. Now I’m stuck with a screen that barely works and a home button that is no good. And to top it off when they handed me the phone they failed to tell me about the home button. I had to address it to them. So basically, they were planning on me not noticing this issue an just begin walking out of the store so that way they could have been on the clear. Idk how these guys have these reviews. It makes me think that they are reviewing themselves and giving themselves a good review because this was honestly the worst service I’ve ever had. I would/should have gone to one of those iPhone repair shops and not have dealt with this frauds.

Li
Review №27

I took my phone there cause my screen was cracked all up ND less then an hour they fixed my screen sold me a case ND a screen protector for low cost these guys are great

Ga
Review №28

I will amend once I get a chance and this is just the beginning of miy analysis of their business. I have given the owner four opportunities to call me and resolve the situation and instead they ignore me and hang the phone up on me at the place ofI have gSo now Im getting hung up on the same manager and handle this ridiculously I have a phone that was working before I gave it to you guys to flash it it was flashed I told them about Sprint it was on there before it went from Sprint to Cricket and I was trying to get it back to Sprint I spent about $75 on that it didnt work I had to have it moved back to Cricket because it would never work so I reward you guys that it was initially Sprint and the owner cant call me back one time I asked about four times the manager says nope hes not going to do anything at the time nothing was working I will go on Ripoff Report I will go on Facebook I will go on Google I will go on every site possible including the BBB and I will blank it I wan1Star I will come after you it will cost you a lot more than the $75 you owe me so you can pay me now or youre going to pay me later you will pay for this exponentially doing me wrong I used to send you customers you lose me for a lifetime you think its worth it over something you guys messed up on and you wont honor that that is Despicable and youre hanging up on me idiot manager

Is
Review №29

Great place for accessories. Aziz is a great guy!

Ru
Review №30

Good prices and the biggest selection in Tampa of accessories

Br
Review №31

Amazing store, fixes phones like theres no tomorrow

wo
Review №32

Thanks again for your help Acewon VasquezCerebral palsy and heart disease...Cancer support...

ju
Review №33

These guys have the largest selections of accessories from bluetooths, cases, glass screen protectors, and cell phone. Plus, they also do repairs on computers and cell phones. ONE STOP SHOP!!!

ac
Review №34

Very professional atmosphere

cl
Review №35

Great vendor deals.

te
Review №36

These guys are a good company they get a lot of business they fixed several things for me such as my phone screen and my speaker these guys dont even take long to do it they will fix it rite in front of yall they have good quantity of services

Re
Review №37

Come get cellphone accessories and your phone fix in one place

Ya
Review №38

Excellent service

Ac
Review №39

They are very helpful.

Al
Review №40

Good prices and the best service, very professional 👍🏻

ju
Review №41

Very expensive

Information
41 Comments
5 Rating
  • Address:1251 E Fowler Ave, Tampa, FL 33612, United States
  • Site:http://www.xcellmobile.com/
  • Phone:+1 813-971-6900
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Television repair service
  • Wholesaler
Working hours
  • Monday:11AM–7PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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