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Berger-Bros Digital Photography & Video
226 W Jericho Turnpike, Syosset, NY 11791, United States
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Berger-Bros Digital Photography & Video

Comments
Jo
Review №1

Very helpful and knowledgeable staff great service they helped me get everything that I wanted and needed super happy.My new favourite store.

Ba
Review №2

I visited Berger Brothers with a lens issue and Frank could not have been more helpful. Frank and Al his coworker are Professional, knowledgeable and sharing of personal experiences, I was completely satisfied with my visit.We ordered the right lens for my experience level and camera model, AND gained some Knowledge about camera settings.I highly recommend Berger Brothers Camera for your amateur and professional photography needs. You won’t be disappointed.Barbara

Da
Review №3

Everyone should do business like the Bergers. Went out of their way to find a printer that was sold out everywhere the Canon G620. Stayed in touch by phone throughout the delivery process. I will be back for more. The reviews are true. These guys are great!

D
Review №4

Super great experience shopping with Berger Bros. I got to work with Ben and Brad remotely and they were very professional to follow up with me on my order and get me a new Sony A7C super quickly! This is my first full frame mirrorless camera and I’m excited to shoot with this. Berger Bros also has some awesome classes that educate on camera, equipment and programs which I plan to attend either via Zoom or in person when it’s safe to. Awesome people and awesome business, looking forward to future purchases here.

Dr
Review №5

I believe his name is Ben, What an insulting salesman, passive aggressive comments toward your trade in and disregard for you as a customer, I have always found it tough to shop or justify anything from Berger but thanks to Ben I will never step foot or recommend them again. Hard to support local business with a jerk like that

Jo
Review №6

I got a new Tamron lens from Berger Bros last week. Doug helped me a lot with using the lens and getting some accessories. I came back the next week to get a better lens case and a reusable lens protector for rain, and Al helped me. Al was great and taught how to properly hold the lens, as I havent used a lens that big before. While I was there, a customer left something at the store, and Al got on the phone with him and offered to run it over to him on his way home. You dont see that at a lot of businesses, and that really shows how much they care. Thank you, Berger Bros.!

Ma
Review №7

Tim was amazing! He showed me how to fix the issue I was having quickly and he was so nice!

Sc
Review №8

Friendly and helpful staff. Offers a great selection of lenses, cameras, tripods and more. Has many different brands as well. They also allow you to test out lenses on you camera.

Pa
Review №9

Friendly Knowledge Staff and Good Princes

Ne
Review №10

Friendly, knowledgeable, very down to earth people, from owner Brad to everyone working at the store. I just got a new Canon R5 and some accessories are on back order, Brad lent other ones to me until the new ones arrive. Service is good old fashioned, great, wide range of products and a wealth of experience.

Da
Review №11

This place is great! I barely had any time to stop in on my break so I called ahead. They had a camera in stock that is not currently available at Canon, B&H, or Adorama. I got sick of waiting. They are an authorized canon dealer so they do not carry gray market garbage. Tim helped me and he realized I was in a hurry so he had everything ready for me when I walked in. I will continue shopping with them.

Pa
Review №12

If I could I would give brad 100 stars.Wednesday before thanksgiving I had my B10 flash hit the deck. Unit was gone.I contacted Brad and he was able to order it and have it overnight and delivered Friday after thanksgiving by 8:30am before I went to the brides house to photograph her wedding.Throughout the entire process he was extremely attentive and positive and made sure that I would have my gear. I can’t stress enough how awesome it is to have locally owned store that are not gigantic corporations that deal with their customers on a direct level.Amazing Brad! You are the best!

Ro
Review №13

Excellent customer service! I ran into issues with online ordering due to living in Canada and Brad Berger contacted me directly on his day off to sort everything out. Not only that, he was very concerned that what I wanted was not going to make me happy so he talked me out of my planned purchase! Now that is really going above and beyond. I was extremely impressed by his professionalism and cant recommend him strongly enough. Extremely knowledgeable.

Li
Review №14

I highly recommend Berger Bros to anyone in the market for camera equipment because the level of personal customer service I received was exemplary. I had done business with another camera retailer for years, but was becoming frustrated recently with the lack of good customer service from them. A friend then suggested I contact Brad Berger, and I couldnt be happier. Brad kept in touch with me throughout the entire process, from placing my order, to tracking the shipping, to making sure I received my lens in a timely manner, and that I was satisfied with my purchase. I couldnt have asked for more.

Al
Review №15

Truly the best place to go when you need help with anything camera related. Brad was very helpful and helped me and my company in a hunch. Very informative, and will help you in anyway him and his staff can. Tell them Albert sent you!

Fr
Review №16

The transfer was very good

Da
Review №17

These guys are awesome!Great customer service, really, even cameras that werent released yet, they call me back as soon as they get them, and ship them super fast.I got my Fuji X-100F on release day from them, and today I received my Fuji X-100V.Unlike the big corporations, these guys seem to care about their customers, I have nothing but good things to say.

Da
Review №18

Very friendly and knowledgeable staff. Also, great selection of cameras and lenses. They had everything I needed. Rob was very helpful! I got the feeling the people here really want you to be comfortable and well informed with your camera related purchases. Would highly recommend.

Nu
Review №19

Was looking for a hard to get Leica Q2 as there’s waiting lists everywhere for months. Brad was able to get me the camera in a weeks time. Very impressive and great service. Highly recommend.

CA
Review №20

Bought camera and equipment, took intro classes, returned for help.....every time I experienced professional, helpful, friendly assistance. Most definitely highly recommended!!!!!

Ji
Review №21

Brad Berger was able to get a D850 for me unbelievably fast. Customer service is excellent. This will be my go to camera shop from now on. Brad was kind enough to help price equipment that I want to sell without any pressure to sell it to him. Great experience!

Fr
Review №22

Ive bought several items from them, always great experience. Usually buy in store however, could get in this time so I just ordered a new lens online. Brad helped was in touch from the beginning and was exceedingly helpful. Even better got my lens the next day!

Sc
Review №23

This was my 3rd visit to this store. After spending a considerable amount of time here, Ive decided to change my review of Berger Bros.The staff is far more friendly and helpful than Ive given them credit for in the past. The sales staff took the time to really answer all of my questions and help me on the path to photography.Unfortunately, while attempting to grab my gear bag, I didnt realize that I never closed it and all my gear fell out. Mike was quick to help me and checked my lenses to make sure there was no damage. He even cleaned my camera for me. Fortunately, there was no damage, as the important items were very close to the floor when they came rolling out of my bag.This place is great! I want to apologize to anyone reading my previous review, as I dont think I initially gave them a fair review.Berger Bros definitely has a permanent customer in me.

Ph
Review №24

Very knowledgeable and helpful. Docked 1 star for closing their Amityville store but the place is still a powerhouse of good service and fair deals. Easy to talk to with no run around or double talk. One of my favorite places.

Ju
Review №25

This store has an excellent selection of cameras and cameras accessories. Their staff takes the time to explain everything you possibly need to know. They also have classes on photography. Great shop!

Cl
Review №26

I have found the service and the people here to be quite friendly and helpful. The classes are small and personalized......each and every person receives 1:1 attention. I look forward to taking more classes in the future.

Ch
Review №27

Store has everyone you need. They are so knowledgeable and able to help you find the right camera. The camera club they hold is great. Great being around camera people.

Ju
Review №28

Had a great experience. I bought my Canon 85mm f/1.4.Very friendly and helpful

Br
Review №29

Horrible experience. The owner won’t give you a second glance unless he thinks you’re spending a good amount of money. All he wants to do is make crass comments and talk about his Russian mail order bride. Have several friends who had a similar experience. Don’t bring your items in to sell either, they will offer you an insulting offer then turn around and sell it on eBay for tons more. Steer clear of this place!!!!!

J
Review №30

Ive been shopping here for years and recently I received a reminder of why?Simply put, customer service. I have been trying to purchase a Nikon D850 for a while now, impossible to get. Brad, the owner, got me one in record time. Thank you Brad!

Be
Review №31

I try very hard to support the local stores over buying stuff online. Berger Brothers prices are just outrageous on some of the smalls. I went in to get a battery charger today. They wanted 3x the price for generic universal charger as compared to any dual charger I could get anywhere else. That makes the last 3 trips into the store worthless. Wish they would figure out a way to be competitive.

Ri
Review №32

They have a pretty good selection of cameras, lenses and other accessories at a good price. Also, helpful staff.👍

Ed
Review №33

Very good classes, excellent teacher willing to help, share his knowledge . even more worthy with groupon coupon

Sv
Review №34

Super cool and helpful people here, I had forgotten an umbrella diffuser in a different state so I was able to swing by and grab one. Super helpful and competitive prices!

Th
Review №35

Great store, even better staff!Rented a lens I needed for an engagement photoshoot. They have better hours, rates and much more helpful staff then most of the big stores like adorama.Again the staff is awesome!

Ty
Review №36

Theyre very helpful, nice guys here.

Fr
Review №37

Worth the personal visit vs on line, (Im Green to Photography) knowledgeable , friendly staff , Richard (Rich) prescribed the perfect camera & lens for me within my budget! Free lessons too!

Da
Review №38

The staff was extremely helpful and informative. Glad I stopped by.

ed
Review №39

Always great service and will answer any question you have

Li
Review №40

Great selection. Knowledgable staff.

Je
Review №41

Best customer service, best hospitality

Pa
Review №42

Theyre over priced and when you pay for items in cash they give a nonsense explanation for why they cant give you back a full refund I WILL NEVER SHOP AT THIS STORE AGAIN

Cl
Review №43

Fabulous!

Ja
Review №44

Nice place

Information
38 Photos
44 Comments
4.4 Rating
  • Address:226 W Jericho Turnpike, Syosset, NY 11791, United States
  • Site:http://www.berger-bros.com/
  • Phone:+1 516-496-1000
Categories
  • Camera store
  • Digital printing service
  • Learning center
  • Photo restoration service
  • Photography school
  • Telescope store
  • Video duplication service
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:Closed
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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