Bad customer service, slow delivery time. I had a small order and its been days and i have no update on the status. I called today and was told that the standard to ship out orders is 5 business days! I understand if I had a large order...but this is ridiculous and whats even more ridiculous is that they dont give you any kind of update. They can do better....

We ordered 3 heavy chaffing pans (I think this is what they are called...my wife actually placed the order). One of the frames came in damaged and I let Tiger Chef know about it. Within 3 days I had a replacement at my door. This was an excellent response to what could have been a bad experience. Despite the initially damaged unit, the quality is superb and we plan to order more units now that we know they stand behind their products.

Ordered 3 high chairs back on 6/30. Was told product has shipped and arrive. After not receiving my product after 2 weeks, contacted customer support. While they were responsive,I have been given a few different responses that “product has shipped”. It’s now August 9th. And no product. Bottom line, if you want product, order elsewhere. Tiger Chef can’t keep track of their suppliers or customers. One star is a gift considering I’ve yet to receive product nearly 6 weeks later.

Ok so it’s still Covid so it’s very understandable that some things take longer than expected…. 2 mos tho? With no communication from tiger chef to let me know what the status of my order wasThat being said there was no communication I placed an order 4/16/21 And just now got an email 6/18/21 that my order has shipped I would of been fine if I didn’t have to call and call to get answers First call they said the items would be in 5/7/21A week after that date I called to find out if they had shipped they were back ordered until 6/10/21And was told they would ship immediately 8 days later they are finally on the wayKeep in mind I had calls and emails that went unanswered

Product arrived promptly . Great price for the product. Easy spray can. Smells good . Everything I expected as ordered. Ordered for my daughter and then we ordered for ourselves. They emailed me to let me know when shipping and arriving, didn’t have to track them down!

Product arrived in a timely manner. It has been very hard to find this product in any retail stores so it was wonderful to find it online at a reasonable price. So many online sites are super inflating the cost per can but not TigerChef. We appreciate your integrity.

First time purchasing this product and ordering from this company. I highly recommend this company time shipping and great customer communication. The Microban has been great. We use it three times a week throughout the entire house. We really like the 24hr life of this product vs the contact and done of Lysol. Highly recommend others to get this.

It was a replacement pan for my smoker and it worked perfectly. Shipping costs were a bit steep but product delivered

Tiger Chef was pleasure to deal with. The purchase was seamless. it was clear and easy to use. Merchandise arrived timely, packed well and sturdy. nothing broken as often happens from some vendors. I highly recommend purchasing thru Tiger Chef.

I’ve had at least 3 changes in my Lysol order. I still have not received my order. I called and left messages 3 separate times with no call back.I have waited on hold for great lengths of time to get an update on a product I ordered over the summer.Today, still no delivery or update. I have to call again and wait on hold to find the new eta...I have ordered in the past and it was seamless. This time, i can’t believe this process. This will be my last order.

I ordered the 90 piece banquet severing set box came very well pack everything is as described it was a better deal than I found on amazon or Walmart nice quality

Outstanding, Excellent customer service, items were delivered on time as promised. I purchased the same items and some other things and still have not received anything.I Thank you TigerChef for being a great company during this pandemic period.

I was amazed at the great customer service and professionalism. There were several questions I had about ordering, availability, delivery time, etc and they responded very fast to my questions. I even received my items before the estimated date. I highly recommend TigerChef and will definitely order from them again.

Best Purchase Ever!! Works better than Lysol and I still have over 3 cans left since buying them 2 months ago. Definitely will purchase again.

TigerChef is pretty amazing for my first time use on this website. My order was placed and I received it very promptly (within 3-5 days). Very impressed and recommended to family, friends and coworkers who also received their products within days of ordering. Will be using them again in the near future. Very nice website for the alternative products during this pandemic.

Ordered a personalized recliner for our granddaughter’s first birthday almost 3 years ago. Just recently ordered a matching one for her sister’s first birthday. I’m not sure why so many other retailers are having trouble processing and shipping orders in a timely manner when in a week’s time my personalized recliner was delivered to my doorstep! A month sooner than I needed it! Exceptional product and service. Highly recommend!!

Ordered Clorox wipes in October, which was expected to be shipped in December 11 and 17. Expected delivery passed with no communication from tiger chef. Although they did refund promptly when asked, if they weren’t gonna deliver when they said they would or even be late they should have let me know so I can look elsewhere.

I heard about Tiger Chef through a friend. Went online searched and placed my order with no problems. My order arrived in a few days. I was very pleased with the service I received. Would use the company again and. Recommend ltait to friends and family.

This is my second time ordering and I am very pleased to have found them! Most places are price gouging on essential products and disinfectants but Tiger Chef had quality products at reasonable price. This is my new go to for all things essential and more!

The right place to do business online. Quality items, well packed, good communications (customer service)

We received our order super fast! It sure beat scouring different stores fore sanitizing wipes. Also, more come in one package than the standard canister. Great price!

I want to let TigerChef know thank you. You were the only company with online availability of the Microban 24 Sanitizing Spray. It useful in keeping my home safe and neighbor homes as well. Great product highly recommend and quick response for shipping.

The item arrived was okay, but disappointed with their customer service. They are not cooperative at all. I sent several emails trying to negotiate and left a review on trustpilot as well. I was not impressed and they even ignored my emails and said their decision is final regarding my order.

Thanks to TigerChef for the attentive attitude towards customers and timely delivery.I bought a gravy boat, what I was looking for, it is easy to clean. Good size good material

Great experience. I bought the 6 inch deep steam pans. Checkout was easy. Shipping was quick. I didnt actually use them for cooking as I bought them to use as litterboxes for my kittens, but they are working out fantastic for that!

Had I seen all these negative reviews prior, I would not have placed an order on behalf of the company I work for. I placed an order since October 7th, 2020 for 2 cases of Lysol which was stated on their website In Stock. To date, April 15th, 2021(6 months after), we still havent received this order. When I called Tiger Chef customer service, I am told that theyre out of stock and cannot give an ETA. Ridiculous! Thereafter, I had placed the same order from another company and they too were out of stock at the time, but shortly after I received my order from the other company. How come Tiger Chef cannot get enough inventory to fulfill orders. As Ive read and obviously, Im not the only one waiting on this particular order.Never Again .... Beware!

Tiger chefs website was easy to work through, they had the products we needed, and shipped them to us quickly. I highly recommend them for kitchen supplies. JV

I am a small business Owner to write a BAD review is Never something we take lightly but NO one or no business should go through this1. We called tigerchef to make sure a product was available and not out of stock before ordering. The rep insisted it was in stock and I ordered the products while they were on the phone 2 weeks from the time I intend to use time and their shipping time is 5days max according to their shipping2. After a week i did not see no tracking so i started calling customer service, I was told we will send you the tracking, i did not see any tracking. I called everyday to makesure i could have the tracking to know were the products where.3. I called again and I am told the product are not in stock (a day to the event i have to server 500 people) this has really screwed up everything on my part and I am a small business trying to grow and not delivery product as described to our clients goes a long way to mess-up or reputation4. No notification or email was sent notifying us this product is not in stock. customer service not knowing how this has impacted my small business even frustrates me the more5. As always whenever you leave a negative review companies have a tendency of refuting it and telling saying they either do not know you or you have never ordered from them, so I will attach my confirmation page of my order.They proposed to do a refund, what good is the refund less than 24hours to my event when it takes couple of days for refund to post. SMHMINE YOU THIS IS THE SECOND TIME THIS EXACT SCANIRIO IS HAPPENING TO US FROM THE SAME COMAPNY TIGERCHEFI GUESS WE DID NOT LEARN THE 1ST TIMETHIS SHOULD NOT HAPPEN TO ANYONE

Tigerchef came through for me during this pandemic. Fast service and the product works great. As an essential worker, its nice to have a reliable source for my disinfectant needs.

Due to the recent shortage of toilet paper I decided to try the industrial paper sold at Tiger Chef. The products offered were very reasonably priced and sold in bulk. This method of purchase i.e. in bulk, allowed me to help my self and others in my family. The transaction was smooth and the shipping was fast and reasonable.

Very good at having supplies in stock and my order came quickly. I was able to get a box of 6 cans of Microban when nobody had it online anywhere! Also not in stores! Thank you Tiger Chef!!

Amazed at the speed of service, delivery and availability of products. Was able to get sanitizing spray which has been impossible to find anywhere (or in the few places I did, the prices were so jacked up it was insane). Have used TigerChef a few times and will continue to purchase from them

I had a good experience with my order. I ordered 250 chargers and they were packed very well. Out of the 250 only one was slightly cracked. I ordered the gold and was very pleased with the color. I would use the company again.

I got items in a timely manner. They were in good condition and the order was correct.Great !

Love the single serving copper pots.... they look gorgeous hanging from my pot rack. Perfect for heating up small portions for the kids

I placed an order for Lysol wipes a few months ago, but they were out of stock so the order had to be canceled. I received an email when they were back in stock and immediately placed my order! I got my order super fast and with no hassles!

I ordered 26 fryer baskets and several other items. The order was 5 big boxes full. I had my order in 3 days, with FREE SHIPPING. I will be ordering again, for certain. ❤️💯🇺🇸🇺🇸🇺🇸🇺🇸

First time ordering online from TigerChef and I was very pleased - speedy shipping, package was carefully packed, and the equipment is solid for a low price. Ill definitely use them again in the future.

I’m used Tiger Chef in the past and the product has always been as I expected and more. It’s so easy to use their online site and everything arrives in a timely manner.

This time I ordered the ZEP Disinfectant Spray. It wasn’t in stock, but the company gave an estimated date it will be available, and once it was, it shipped and I received it the next day. Not going to lie...it doesn’t smell too good. I know it does the job...but it smells really weird. Pricing wasn’t bad for 12 cans, but I don’t think I would order this product again. ZEP needs to work on a better smelling disinfectant spray.

Website is user friendly. Order arrived quickly & packaged securely. Reasonably priced.

Great product. Great smell. Microban 24 is a great disinfectant product. Works just as good as Lysol. I highly recommend this product.

Our experience with Tiger Chef was great. Easy to use website for ordering, and the products arrived sooner than expected.

If items in stock will ship fast. Product some times spray incorrectly but is a good product

Great place to order good quality chef equipment & supplies.

Quick shipping, good communication, very good experience buying from TigerChef. Thank you for helping us get our hands on a product that is hard to find and at fair prices.

My son and daughter in law sent me a wonderful care package from Tiger Chef. It contained the most sought after products in this pandemic, microban 24-Hour, disenfecting wipes and disposable gloves. I was so happy to receive these products that are not available in nearby stores and they arrived so quickly.

I bought some oil filter cones the came early and the are better the what Sysco has I highly recommend using these guys and the price is better than were else that I could find.

I would not order from Tiger Chef again. Because they had a glitch in their system, I received melamine bowls that were too big. I was not happy. All return items are subject to a 15% restocking fee and shipping charges are non-refundable. Customers will also be responsible for the cost of shipping the items back. I ended up paying a total of $39 to receive and return the bowls.

I tried to cancel my order since it wouldnt arrive until after I needed it for an event. Called in and they said sure and hung up. product arrived a week after event. Wont be ordering again from TigerChef

In stock when others were out, good price and beat the estimated shipping date. Nice!

This was my first time using tiger chef but it won’t be the last shipment came promptly and I was very happy

Hi. Tiger Chef comes through! I had written a bad review a few months ago when I did not receive the correct order. But, not only did Tiger Chef rectify any issues, they kept me up to date on outstanding orders and always got me whatever I needed. They are a great company and got me cleaning supplies during the darkest days of Covid when you couldn’t t find even a tissue. I continue to order all my supplies from them. I highly recommend them.

Ordered the Microban....There were no lids to the cans.What’s up with that? Packed tightly in a box without lids or tops to the cans. Even in the photo of the products , there are no Tops or Lids..Why? Questionable validity.

The Microban spray arrived sooner then exoected and was exactly what I needed. Excellent service and product.

Really easy ordering process. In stock, accurate and fast shipping.

The shopping experience was convenient and easy. Pretty straightforward for the check-out.

Fast delivery, great quality, efficient packaging.

TigerChef came through! Quick shipping; excellent product. Thanks.

Love tiger chef i got my order in record time. And plan on using them again

Don’t bother ordering from this outfit . They charge you , they then tell you is back ordered , and finally do not deliver, and return the money . Complete disappointment!

I would definitely recommend this company. I got my order in a very timely manner. And it was exactly what I ordered. 👍

Ordered Winco AMT-3 3-Sided Aluminum Meat Tenderizer & it came in a very nice packing, the whole process on the website was very easy, I would recommend it for all culinary products as they are very reasonable in pricing.

Arrived quickly and exactly as pictured. Very happy!

Great Product, Exactly what I was looking for.Timely delivery and ease of ordering.Would Purchase again.

Great storage containers. Definitely will repurchase from them!

My order was here very fast I love this place...

It was ok. Too big and bulky for my needs. I talked to someone there and she said that If I return it I need to pay postage and also a 15% restocking fee? So Ill just gift it to someone who thinks that they can use it?

Great product, shipping, communication and fair pricing... win win

Great Company! Received all my orders within a timely manner. Pleased!

Tigerchef Very Happy with my order fast delivery and satisfied customer

I ordered a 9 Piece dish scoop set and I am very satisfied with it I look forward to order from you again thank you keep up the good work

We had cases of bags of Purell hand sanitizer, but only one dispenser. I searched all over for the dispenser that fits the bags and not only were they hard to find, but price gauging was crazy. I finally find them on TigerChef at a reasonable price! I ordered 5 in total (2 separate orders) and they came even earlier than anticipated!

Good product. Works better the lysol disinfectant.

I really like TigerChefIt has very good products and communities well with the customer on purchase orders.

Usps email that they delivered my order, never delivered the package, I emailed TigerChef immediately and they sent another order which came promptly. Thank you TigerChef!

Tiger Chef sells Quality Products at an Affordable Price!

We enjoyed the shipping its was right on time

I have been ordering from TigerChef for many years now and I have always been impressed by the products and the on time delivery.

Purchased a case. Good service all around

The products are reasonably priced and the service is good.

Found the items we needed at a great price with quick delivery.

I was surprised, found products that I needed. Even with a product on back order it arrived before time. Thanks for the great service

Great Pricing, reliable commercial provider.

Very happy with the product. Just as describe.i will buy it again.

Order shipped so fast, it felt like it came the next day. Super consistent and good quality supplies.

They had what I wanted and shipped fast. No complaints!!!

Excellent customer service and quick turnaround for delivery!

Good prices, quality and fast shipping.

I bought every size available of the Winco stainless steel bowls and have replaced several smaller bowl sets that I had in my kitchen. I got to use Winco bowls at an AirBnB and I went on an online search for them and found the best deal at TigerChef. I love that they are very light weight and that there are so many sizes. The largest holds 16 quarts!

Pricing is ok, availability depends on item some is immediately available others requires weeks to receiveShipping kind of expensive

I ordered six cans, but three of the tops on the cans were damaged. I am not able to use them. This is unacceptable. Signed frustrated.....

Thank you TigerChef for my order. Everything arrived on time and included my products without missing items or leaking items. I will continue to ordered all of products from you.Commissioner Althea GreeneMemphis TN

I placed an online order and a few days later, numerous fraudulent transactions were made with my card info. I had not used this credit card in a long time and this was the first purchase with a company that I had not previously used, so the compromise is obviously with them. I tried to contact them via phone, email, and Facebook and was finally able to get someone on the phone today. This has happened to another reviewer and I got the same spill that he got. I also ordered my item a week ago and was told there are delays with the manufacturer; who knows when or if Ill ever get it.

Best prices around and got exactly what I paid for thanks!!

Ordered these trays for our meat department. They were exactly what we were looking for!

What I purchased arrived when promised. Recommended

Fast shipping great customer service

So my original review said they sold my credit card info and after trying to get in touch with their live customer service chat and not getting a response even though I had gotten in touch with someone, days later they sent me an email and explained they did not sell my credit card info. They of course lack any decent security because they ignored the part where I told them I hadnt used the card in over a year, purchased from them, nowhere else, and days later had many fraudulent charges. They say theres no way it could be them though, so five stars I guess! Trust them with your financial information!

Great experience all around.