Bought my first motorcycle here! Theyre experienced motorcyclist who can help you choose your first motorcycle and get you through the process.

Tim and Matt are very nice and helpful they always have what we need. Very wide selection

April and her team are the best! Passionate motorcyclist helping you with your motorcycle needs. April probably knows more about motorcycles than you do. This is where you go for KNOWLEDGE.

When you 1st walk in the store is🤩 very nice,organized.

I recently brought a bike of mine in for a much over due service. The work that the team did on my bike was excellent and price was fair.I will be bringing my other bike to them soon.I recommend them highly if you want quality work done on your bike.

Deplorable customer service. I was belittled by service department and lied to. I asked them to correct an issue with a tire they installed incorrectly and after a debate with service clerk and his manager I was told tire was installed based off previous tires position and that tech was going off of that. I accepted this because I didnt know any better. Turns out. I looked at photos of my bike plus I still happened to have my old tire. I determined based off this evidence that Albert had lied. I will definitely not be going back to Stockton powersports (SHY) and will upload a couple videos on youtube that show how the issue escalates. Please see photos below for now. I will update Google review when videos are up. Meanwhile please look at Yelp. Very similar experience I had has been felt by many others. Dont know how Google reflects otherwise. Please notice that tire tread of old tire is in correct position.

Went in to purchase a krx1000 with cash in hand and I stood around for 20 minutes waiting for someone to help me but nobody even attempted to help. I guess I’ll take my business else where

Best in town helpful knowledgeable staff

They stole my power comander and a light i had under the seat on my 07 r6 i was told my bike needed a motor because mine had low compression and a new harnes too. Pick the bike up all taken apart took it home Change the coils and since then i had ride my bike close to 8thousand miles with no problems

I went in for a part and the employees were rude. They could barely even greet you when you walk in the door and some of the parts I have are after market so the guy wouldnt help me because I didnt have the numbers for it. I gave him the VIN number of the bike which he could look up in the system. The manager is very nice so if anyone has any problems, instead of walking out (cause thats what I was about to do) go talk to him about it. If I had a business, I would not be allowing my employees to treat customers like this.

Absolutely no customer help at ALL.They just look at you and wait for you to come up to the register and pay.I couldnt give 0 stars so I gave them one.I rather take my chances and buy online instead.

Bought Moto cross helmets, could have more of a selection for adults, plenty of kids

The people are rude. Never once have I called and actually gotten through to parts... Just sit on hold for ever. The prices are higher than anywhere else ive seen. I honestly cant remember 1 good experience in the 20 plus times ive been there. They even stole the air caps off my r1 tires when i had them swapped there. Never will I waste my time even trying to call this place again. Ill drive all the way to modesto Cycle Gear before I come here again.

The owner and Marty seem to be good guys. Its the young kid that has a punk attitude no customer service skills. Wanted to buy a bike but after dealing with the youngster pretty much wanted to just get out of there before I snapped. When Im going in there to spend 5 to 10 thousand dollars I would expect a little more respect even if I had changed my mind on what bike I wanted.

Bike Priced higher than anywhere else these guys really aren’t looking to make a sale they are just looking for a high profit soffit takes them a while to make a sale it takes them a while they don’t care I looked at multiple bikes and this place is the only one price more than $1000 higher than everywhere else would not recommend

Worst place ever x2 all talk. I always wonder why no one is in the place, now i know. customer service is lacking! (fact) avoid this place

The customer service is second to none. Their whole team is great! Service department does great work, the parts counter employees are always great and they also have a great sales team. 10 out of 10. I always try to get people to go here instead of other dealerships

Quick friendly service. Will go back when I need service for my Honda MC.

Didnt have the parts I needed but they still had a good selection

Havent been there in over 10 years. Place looked clean and staff was friendly. Went in to order part for Motorcycle

Horrible customer service. Took a tire in for only a tube swap and was told it would be done that Saturday because they were closed Sunday. Saturday afternoon comes and no contact which is fine however, Monday comes and still no contact. When Tuesday comes I give them a call to follow up and they say it isn’t done, mind you I’m just here for a tube swap. Wednesday comes and I call and they say it’s done. Took 5 days for a tube swap and I still had to call to ask if it was done when it was. Rather drive 30 mins to Modesto “cycle gear” where the respect is given!

Great friendly place.

Couldnt get or order a crank case bearing for my 1982 Honda cb750 which runs great untill the crank seal started leaking oil in the side cover and getting on my electronic pickups for the spark (electronic points) causing it to misfire so now I might as well junk it if u sell the bike u should be able to get parts no matter how old it is

Was skeptical at first. Had a 2011 Concours 14 in for my 15k maintenance got it back tool it out for a spin lost a lot of power. Took the bike back they fixed the problem immediately. Turns out the guy i got the bike from put some after market exhaust which required some sort of regulator on it. Long story short bike runs better then it did before I took it to them. Professional and recommended.

Very helpful customer service. Looking to buy my son a dirt bike and they were able to steer me in the right direction and give me some advice.

Absolutely awesome people, they are friendly, we will go there from now on ,just bought husband on new dirt bike ...

Excellent selection

There the best place u could ever go to. They help u as much as u can. I highly recommend to anyone to go to Stockton Powersports

I hate this place their customer non service is the worst Ive ever experienced if it werent for the fact that theyre the only place that offers certain items in the valley I would never let anybody I know go there again when you are looked at like you are bugging somebody for asking them if you can buy a motorcycle and they make it a chore it is not a pleasing buying experience I think this place should be wiped clean and start it over

I had a really good experience considering this is the first time I had to put a bike I owned in the shop for anything other than routine maintenance. It all started one day as I was riding and my bike died on me. I’m new to the area so I looked online and SHY popped up. Had the bike towed there to see if I could have it repaired. They called me and let me know what the issue was. After that was repaired, the system was overcharging and my regulator needed replacing. They gave me good timeframes on when I could expect it to be done. After everything was completed, it was around 3 weeks or so. April in the service department is awesome and has a great attitude. I went through periods of frustration only because I am impatient. She always gave me detailed updates and put me at ease. I never felt as if I was being pacified or brushed off. I will definitely go back for all my motorcycle needs.

Great people and service. Knowledgeable down to earth folks.

They were great

Ordered a jet ski part through your parts manager and received the wrong part, tried to return after we realized it was the wrong part when we got in the car, but they won’t accept the return. So somehow we are down $450 because YOUR PARTS MANAGER did not order the correct part. We were told “your best bet is eBay bud”This has happened before with $20 parts, no big deal, we can bite the bullet on a few bucks. But, I guess that’s our mistake for giving them the benefit of the doubt and ordering a more expensive part.Your best bet is to use a knowledgeable parts distributer with the integrity to accept their mistakes instead of placing blame on the customer. We will never come here for our dirtbike or jet ski needs again.

Very difficult people to deal with. Take your bike somewhere else. Very low technical skill level. Lots of rules to protect the dealership. Zero customer service.

This is the second time I visited this establishment for parts for my friends bike and they always have fast friendly service being as I live a couple hours away their the closest dealer that part I needed it wasnt terribly too much and I threw me a couple extra dollars for shipping and hes just going to send it on out to me which is great so I got the right part and getting it sent to me when it comes in and Ive had nothing but good service there so I hope they continue to last a long time that location and do well thank you

Big store with a large selection of street bikes, dirtbikes, quads, mules, parts, gear, helmets & fun stuff! Employees were friendly & helpful. I was there for a special event & they raffled off many lots of awesome stuff-helmets, gloves, straps, hats, t-shirts, gas cans...

I always have a good experience when going to Stockton Powersports to buy parts for my bikes.👍

I want to know why I call the serviece department leave messages no calls back!!! And I got hung up on 3 times, the lady transferring my calls is probaly sick of my voice. When I finally got through my bike still isnt done beacuse there waiting on parts beacuse they werent orderd till the 8th....i brought the bike in on the 2nd they swore to me 2 weeks and done.....so now Im loosing $ taking Uber and stuff to work cuz my car and bike are in the shop.....should have brought you the parts my self. My phone has been on and next to me all day and no calls.

September 4th Drop-off for mounting front and rear tires didnt get bike back until September 21st. Albeit master cylinder needed rebuild kit, claim of a bent rotor and missing spacers. Id been so frustrated at the time it was taking that when I picked up the bike I just wanted to get the hell outta there. At work (couple of miles away) upon further inspection. I noticed that my fairing was damaged from brake fluid spilling down right side of bike. There was also a crack and fluid spilled on upper and lower fairing. This bike was brought to them with Brand new Fairing and a fresh paint job. I will speak with someone as soon as I can, but judging by the reviews I dont expect them to make it right but well see.Very sloppy work for dealer rates. When you pay a premium for labor, you have an expectation that the work will be performed to a higher standard. Sadly, this wasn’t the case.

They wanted me to make an appointment and pay them just to tell me how much it would be to swap out the rear suspension links (lowered) for the stock ones. Dude its a ten minute job. You just lost a customer. P S I found a great mechanic at you need a bike shop. Thanks for nothing Stockton Powersports....👎

Took my band new quad in because it was making a weird rattle I had it for a month they were able to fix it in 1 day witch was covered by Honda warranty what was not covered by the warranty was me over tightening a bolt witch caused the threads and bolt to strip they fixed it no cost when I did the damage and was not cover by Honda ! Amazing

Nice bikes and bike gear

Very reasonable sales person. Rico helped me. I asked for an offer and was accepted without no hassles. He did not play no game and was very honest to me. By far the best experience at a dealership so far. Had a very easy and pleasant time. Thank you Rico for your excellent sales and customer service.

Very knowledgeable staff. Quite a bit over-priced parts but they can get almost anything needed for my Honda...for a price! Its difficult to contact them cuz they are closed on Mondays and Sundays

I took my 2000 Honda Rancher ATV to have the valves adjusted on 9/13/16. There was a tapping noise. A couple of days later the service manager, Robert Lynch, called me and told me there was no oil going to the top end. He told me it would require 6 hours or $510 for him to tell me how much it would cost. I asked for worst case scenario. He couldnt tell me. He refused to tell me how the parts would be. This ATV has a value of maybe $1200. I was trying to make a decision if it was worth putting money into it. Mr. Lynch would only say he didnt know and it could be upwards of $3000. How can he tell me $3000 if he doesnt know how much the parts are?? I guarantee if you pay $510, you are committed to the entire job, and he knows that, so then the total will be extremely high. He told me this is normal standard operating procedure. I decided not to get if fixed through Stockton Honda. On 9/17/15 I went to pick it up. I paid him for 2/3 of an hour or $56.10. I went to my pickup and waited about 15 minutes. He walked out and said they needed to put back together some of the exterior parts. He then told me I would have to wait about an hour. Let me get this straight, I paid for 2/3 of an hour labor, but Robert needed 1 hour to reassemble it. He then proceed to snap at me: You should have called! I think he was just mad I decided not to get it fixed through him. Be careful with this service manager, usually if you cant get straight answers, there is a problem.

They changed my front tire super quick. Super happy with the service. If you buy the tire there its 28$ for an Install with a Ballance.

At first no one approached us, but finally a lady at the register helped us.

Best motorcycle service in Stockton. Nice employees

This place has everything for all motor sports ,every make and every model it seems.Great friendly customer service .Very knowledgable I found the entire staff.Itsxa must visit place if yiur thinking of any type of motor sporting.

They have everything you need for you bike

I appreciated the customer service. My questions were answered promptly. Everyone Ive met inside is easy to talk to. Probably the best motorcycle tire shop in the Stockton area.

Awesome Dealer, Matt over at the parts department knows his stuff! Great Customer service everytime I go in. He goes above and beyond to make sure everything is correct. Highly recommended!!!

Got my beautiful new bike home.. Thanks to the guys at SHY this year will have some good riding 😍

I like how this is a small facility but with a variety of motorcycles and ATVs.I was greeted when I walked in and they allowed me to browse freely without feeling rushed.The salesmen I spoke to was a young man who is great with negotiating because he convinced me to change my direction of buying a Kawasaki H2 and instead I am now looking forward to buying a Yamaha R1 from Stockton Honda Yamaha when I have the funds available.I also like how they accept cash and I am looking forward into purchasing an R1 from them in the future!

I have several Honda motorcycles and this is the best dealer & service department in the area! I use them for any service needs I have for my bikes and have had nothing but good things to say! They are friendly and willing to squeeze you in for some quick work.

Stockton honda Yamaha has been around for 20 plus years. I have been going there for parts and gear since I was a kid. They always have new fresh gear and helmets in stock and most parts on hand. The parts guys are always friendly and helpful. If they dont have the part they can get it and they will call you. They always have all the new bikes in stock as well.Fair prices great service. Over all great shopping experience.

I like this place, good knowledgeable folks who will leave you alone when you want but are very happy to answer questions. The only reason I give 4 stars is because the cruiser selection was sparse. Most of the store was dirt bikes and related equipment.

They have it all. Great customer service and very knowledgeable about the things they sell. Its the only place in down you should shop for dirt bike or street bike stuff

Great place too go for parts and everything else

People at parts Dept are really helpfull. You can tell that the love what they do and are very helpful... cant day the same about the sales guy up front. I was asking about getting some work done to my bike and he said they dont do it...

Great customer service, especially the parts and back office staff.

Big, well supplied shop. Great staff

So we were fortunate enough to end up with two Factory Edition racing dirtbikes, a Husqvarna and the new Honda Works bike. Both are exceptional but for us only wanting to keep one the decision came down to the dealer we wanted to do business with, hands down SHY meets and exceeds all of our needs and expectations. Feels good to be back on a Honda.

Very happy with the wonderful customer service that I recieved. I had plenty of questions and Matt/Tim were patient and enthusiastic in sharing about their great products. Thank you and I am looking forward to doing business with them.

Excellent place to have your Honda scooters or motorcycles serviced

First time in the shop. Appreciate the staffs friendly demeanor and willingness to answer my questions.

I always have a quick and accurate service here. Matt Freitag is one of the best. Great team and store.

April in the service department was very friendly and even more importantly very knowledgeable

I dropped off my bike with a running issue. I would start and run but had an issue once it got hot. They called told me they think it is the stator. So I went to pick up the bike to install my new stator, and they had to give me a bolt kit because it was missing bolts all over the bike. But my main issue was the bike doesnt even start anymore. I replaced the stator like the tech suggested and nothing. So I spent 200 dollars and got my bike back in worse condition than before I dropped it off. At least the lady at the service desk was nice!

Friendly and knowledgeable. Quick to ask if you need help and just as quick to leave you alone to look around if you say no.

Great service. Friendly folks. Awesome inventory.

Helpful with my Honda lawn mower warranty. Hondas a crappy mower but these folks are nice . Bought the mower from jm equipment and they wont work on it. Buyer beware.

Great shop...lots of good prices items to choose from and the staff was very knowledgeable and accommodating...a true customer friendly place...thanks Stockton honda yahama

Great selections! Friendly staff.

Its my hometown dealership, even though I purchased my bike @ Berkeley Honda Yamaha but its still a great place to buy the parts I need for my motorcycle..

Great friendly place very helpful, knowledgeable as well. Helped me set up my recalls on my sxs....keep up the great work.

It is the best

Excellent experience. Very friendly and helpful

Great people awesome service. very thankful for this place

Scheduled appointment for 9 am dropped off quad for service was told few hours called 3 hours to check rude people in service said well there was someone ahead of you!! I explained scheduled 3 days in advance so they would not keep it all day. They rudely told me well he at lunch so it will be a few more hours! >;( not going back even considered a new purchase when to Tracy for new quad after leaving Stockton Honda.

Tim was great to work with.

Great

Great friendly service

Great showroom. Totally cool , no pressure sales staff.

2001 Chevy Tahoe with smog 2800

Love the staff here. Customer service is on top of thier game...

Knowledgeable about bikes and they did find a part for a 40 year old motorcycle.

Great place to do business with lots knowledge and experience

Staff seems to care about customers service needs, but cannot help a lot if key people arent present all the time. This is the second time in a row that Ive been told that the Gold Wing Guy isnt here this week, so we may start working on it next week, or maybe the week after. Very discouraging.

Great place! Bring your checkbook

Nice clean showroom and decent prices

They do a good reliable job.

Good selection nice group of people

Once in a while I just have to vent, here goes..... In January I bought a new Yamaha SMAX 155, wanted something to get around on, pick up a few groceries and see the sights while my husband is fishing or whatever (we are traveling the U.S. in a 40 foot motorhome, hauling a bass boat) ordered the Shad top case and paid for it the same time as the scooter. Didnt get it and kept getting the run around, on back order, already been sent to us, cant find the order, etc. Finally I talked to the manager at Stockton Yamaha, who found it in the parts dept. where it had been for THREE months. He shipped it to us in Florida where my husband started to install it. It didnt come with the mounting plate. I called Shad and I need a universal mounting plate, that is designed for a specific scooter, and they dont make one that fits my scooter. Well crap!

Amazing service!! Very knowledgeable on all ohvs very convenient location!!

Went to this place to have my Honda put back together. I had a fuel leak and thought I could fix it myself. After taking it apart down to the carbs, I couldn’t find the leak. I thought I was in over my head and wanted a professional to put the carbs and air box back together. I loaded the bike into my trailer, and put the box of parts in the car, and made the 24 mile trip to the Honda SERVICE department. I had someone come out look at the bike and quote a price of about $170. times two. A couple of hours to put the bike back together, and a couple hour to fix the fuel leak. I agreed to his price but he said he had to get approval from the service manager. Bobby came out and looked things over. He was very short, terse, and ultimately rude with his remarks. I got the impression that he thought this bike had been sitting around for awhile, or was otherwise broken. I assured him that I had just taken it apart the previous day and that other than the fuel leak the bike ran fine. He didnt actually call me a lier, but I don’t know any other reason he would refuse to repair the bike. While I was still talking to him they both walked inside leaving me standing out there looking at the sign on the building that says SERVICE. I have never had this happen to me before. Even if I brought a couple of boxes of parts and asked them to build a bike for me, why not? If I’m willing to pay them for their time, why not? That being said, I felt singled out, or like there was some other underlaying reason for the refusal to work on my bike. The following day I put the bike back together myself. It took me three hours, including the fairings and a brake light strobe module. The next day I took the bike for a test drive to The Honda SERVICE department to show Bobby that the bike was working fine. And also to prove to him that I was not lying to him. I guess I was hoping for an apology, or at least an explanation. I didnt get one. Looking back at all the times that I have gone there to buy parts, I am always the only one there. Everyone else has figured it out, but It has taken me this long to discover that this is not a good place to shop. I can always buy parts online for less than half the price they are asking, and Bobby in the Service department is rude and indifferent. If you want to take a chance, go here and see if you are not the only person in the place. Then ask yourself why. My suggestion is, take my word for it and stay away like everyone else. Unless you think I’m lying too.

Customer service at this place sucks

Friendly, knowledgeable staff.So many toys.....

Great service great place

Service department not competent.