I was very excited because green is my favorite color I love and prefer the vintage jewelry look. This ring was meant to be my wedding ring in which I took my time searching for. Was very happy to find the ring that I did. The initial person that helped me with the purchase of the ring was very nice. He is not the person that started to help me when the jewel popped out the socket.Only after wearing the ring for 2 months the emerald jewel fell out of the socket. I was lucky to catch it from going down the drain. I first called and the gentlemen I initially spoke to said “don’t worry about it, bring it in and I’ll fix it free of charge. I went and took my ring in and he says it will be 45 to fix. I said okay that is fine and did not mention the fixing for free over the phone. Then the gentlemen say, if we are not able to replace with this jewel do you mind if I replace with another one. I said yes if the emerald is real. He said I cannot guarantee that. So, I said call me if you cannot fix with my real emerald, then I do not want the defected ring.Me and my husband had gotten COVID so we could not go pick it up right away. So then after we were able to, my husband picks up my ring in which they charged him 60 and gave him my ring with a replaced chipped jewel. I did not authorize for the ring to be replaced with a fake jewel and a chipped and scraped jewel at that. The ring they gave back mu husband 1.) is with a fake emerald and 2.) a chipped fake emerald.I think the professional measures that should be taken on behalf of Stockton Loan and Jewelry would be to refund the amount I paid for the real emerald being that I now have a chipped fake emerald ring.The dark emerald that is not real is chipped and the one that is bright green is the real emerald. A huge difference of quality and appearance.

My son passed away and I went to retrieve some items he had pawned. They switched his amplifier with another one. I was too upset to notice, I dont play the guitar. I had to provide his death certificate, and pawn slips. I was pretty shook up, but even more so when the staff started asking me all about WHAT had happened to my son. It took a LONG time for the items to be released. NOW I understand WHY. First, get me all distracted trying to keep my composure, as I was experiencing extraordinary grief, as someone placed the items on a rollaway cart and gambled I would not know they switched his amp on me. Dirty sons of britches... This was about a year ago. I only realized a week ago they pulled the old bait and switch on a grieving mother. They think they got away with something, but, one day they WILL be accountable for their detestable actions. Vengeance is MINE, saith the Lord God. According to Scripture, my enemies will be made into footstools. Had I NOT had all the required documentation, it would of became THEIR property. So I jump thru a buncha hoops, then they emotionally traumatized me with their thoughtless questions. They knew I was coming in... I called to let them know. Then they gave me the WRONG amp. I will probably flip the F OUT if that amp is blown. They suck. What an awful experience. Bad to take advantage of someone that is in a world of pain, as they DID. Shame on you!

Awesome customer service, just left there, guy that helped me was super helpful, unlike the spot I came from before. Although I didnt find exactly what I wanted for how much I wanted to spend, the customer service for sales was excellent. If your looking for a franko chain, this is the spot. Hard to find this style these days.

Is there a phone number I could send pictures of my gold ring I want to sell to? If so that’d be great!

Horrible place to sell your gold at came in with two 14k chains thinking I was going to get a fair deal here this dude came back and said I’ll give you $150 🤣 do not sell your gold here please try OfferUp instead where you can actually get your money’s worth this place was a joke

Thank you Ray for the great deal on the ring I will be back

I’ve been to this Pawn shop twice and have always been treated with respect and never felt intimidated to sell or buy anything I wasn’t ready to.

Ive been going there for years. Ive never had a bad experience with them. Good people.

I bought earrings here and they were so nice and helpful. The earrings had a good price on them to! I would come back

Great people. I highly recommend. Honest and trustworthy

I held this place at a high standard, this no longer the case. I bought 4 gold items from them and the chain (over $200) broke 2 days later. They repaired it for free ( nice of them since it was defective). I put it on yesterday and it broke in another section (lost my ring that was hanging on it). So, I take it back today and tell them this chain broke again. I was told. Its a hollow chain and they break. I have a chain just like that and Ive had it for over 35 years (no breaks). Theyll fix it for $20 (No!)They bought it back for $60. WOW! THEYLL NEVER GET ANY MORE BUSINESS FROM ME!DEFECTIVE JEWELRY!!!!!

Dirty business. takes your money and tries giving you something didnt even ask for.

David is amazing!!!!!! He always takes care of us, ask for David he’s customer service is outstanding!! I love there jewelry, and prices!!! Amazing ❤️💯

Good place to shop reasonable price good people

Great Customer service. By far the best pawn shop around. I highly recommend. Place is very clean and neat. I but all my jewelry here. By far best deals and quality

Bought an engagement ring from Ray and was highly satisfied. After shopping around, the experience of buying jewelry from them was by far the best. Highly recommend checking them out. Place was clean and the employees were very honest

Awesome place, I highly recommend this place.... customer service the best... come get your shine on.

I love this pawn shop.its my pawn shop, its the only one IUSE

The best place in town friendly loyal & give everyone a fair chance to buy or redeem their goods make sure to stop by and support 🙏🙏

Ayy this is not a review but are u guys open during this covid 19 pandemic?and what are the items we can pawn?

Bought some tools and a diamond ring for my wife. Couldnt be happier with the service I received. Highly recommend speaking with Ray. Solid honest guy. Prices and quality of their products were unbelievable!

Review regarding selling gold: I went to get in a quote for my gold after going to three other locations. They were the ones that gave me the highest quote.The worker that helped me was very nice and respectful but I think that was because he was probably the owner or manager. I also felt safe because he had a gun (so if someone wanted to come and rob him while I was there, I know I would be somewhat okay).

Honestly I hate pawning anything of mine, but recently I know when I do have to, this is the ONLY place I even THINK about walking in too. If youre looking for nice jewelry, a new watch, a game station for you or your kids, this is the only place Id suggest.

Took in a 36 gram chain offer me 300 bicks and they had a 35gram chain asking 2000

Best deal around. Great group of staff. Ask for Ray

My wife loved her gift thanks David I will. Be back!!

Went in here to purchase some jewelry and didnt find what I was looking for. As I was exiting and in the parking lot, a silver 2015 suburban with no emblems and blacked out off road wheels and the license plate 7KMW899 pulled in front of me blocking me off. He and his mom got out of the car and I told them they werent parked in a parking space, he just laughed at me. I asked him if he worked there. He said yes and told me that I was fine. Than he told me back up (my vehicle) to which I replied. He became confrontational as he walked back in the door and told me to get out of here but kept replying with profanity everytime I did. So than the employee comes outside and tries to diffuse the situation and that is when the guy says Do you do business here? and I told him i did. He replies dont come back here, I own this place. There was more said, maybe police contact might be needed. If this is the way a owner of a business behaves with patrons, than maybe people should not come here anymore. These guys are armed and they make it clear!

Very great people never had a issue. Been coming to this pawnshop for 5 years...thanks.💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙

The gentleman who I spoke with was short with me you wasnt very friendly and you didnt say goodbye I just got a very cold feeling yeah I didnt make me feel all warm and fuzzy

Great place to buy quality jewelry at great prices. Guys are really customer friendly and willing to help

This place has the best prices on Jewerly and the staff are so helpful and nice. Highly recommend this place for any of your needs!

All ways friendly and will work with you. Great place and honest. Come here first.

Every time I go in there with something of value that I need to pawn, for necessities for my house they dont even look at what I have & then say that they dont take it...I was told to go there because of great word of mouth reviews.... I WILL NEVER GO THERE FOR ANYTHING.Please do not waste your time and money in an establishment that doesnt want your business, Please tell everyone, everywhere (Google, Facebook, Twitter, FourSquare, etc etc) that they do not want your business...

Friendliest people ive encountered at a pawn shop. Great quality jewelry too!

Great service satisfaction. Highly reccomend talking to Ray

This place has the friendliest servis ...i recommend everyone to come here..tgere really nice and quick

Great shop. Excellent customer service

GUYS here are great. Very helpful

Very nice staff!! Fast and easy transaction 😉

Always here to help when im in need. I would highly reccomend. And theyre open 7days

Great servive and the best deals on quality jewelry.

Great deals nice customer service will back

Best pawn in shop in Stockton , ask for ray great costumer service and really helps you and works with you 😘😘

The place was well organized. Staff was easy going and straight forward. They gave me the highest offer for my watch. This is the third item I pawned with them. I bought a PS4 from them a while back for a low price. They have the best quality jewlery Ive seen compared to other pawn shops. They sell laptops, PS4s, musical instruments, tools (Makita and DeWalt) all in a pretty good condition. I would recommend them over other pawn shops.

Nice service. :) guys are great!

They are 💯💶💯 just dont be cheap.....

Good pawn shop been here for 20 years

Just what I needed for the right price. And if Im ever in a jam i know exactly who to go to. Yall the truth

The employees overe there r not good buh they lie alot n dont treat there customers well enough 🔫🔫

Great service! The best in the business!!

Great service. Very friendly

Took in 10.2 grams of 14K gold. he told me it wasnt 14K .... then offered me $10gram for 14K..... didnt check spot price didnt do anything other then try to rip me off for about 120 bucks. i took it down road to COIN SHOP on miracle mile. they gave me$26 a gram and looked at me crazy when i told them what he did. HE IS A THIEF DO NOT EXCHANGE ANYTHING with these guys. and i will tell this to his face. he is a THIEF. ( not a very good one at that) i do a lot of metal detecting so im hip to prices.IM THE RED HEAD GUY CAME IN JULY 3rd :D u thief.

Do you guys pawn tablets l...i have a supersonic tablet that needs to be pawned

I called them and they just hanged up on me, never go to this place

He know I be late...but still had me ring. Thanx

They keep it lit for the homies free chain cleaning

Good service thx u

Would you guys pawn a ps3 with all wires and controllers?

Very good honest people with good investment ideas

It was a good experience. For the record they dont take silver.

Do you guys accept bike frames? and also do i need to bring an ID because Im only 17 years old

Would you guys pawn my dslr camera?

Quality products , great prices

Great service, very friendly

I came here randomly while visiting a friend & bought a play station 1 out of sheer bordem.

Great people!

Very friendly employees. Go beyond to help

Solid gold folks.Thanks

Rip offs

They dont pawn car...

It was open. ✌

Fav place