Very difficult, if not impossible, to get help there. I walked by a gaggle of workers by the computer monitors with most of them looking right at me, none offering assistance. To be fair, one worker finally did come up to me and offered help, but not until I no longer felt like shopping. Could be a great place to shop if employees would act like customers werent such an imposition.

Not enough merchandise in store. Sales clerk did pull up LG appliances for me. 1199.00 pricey but I need a new stove. I will contact store about stove in a box. With the way the economy is items in boxes should be shared with customers on fixed incomes..Senior discounts..lol. Store was nice..staff was excellent. This is my first big purchase I have used Sears outlet.

Picked up an item I bought online. It was fast and easy.

Loved the store. There was this tall man with a golden red beard, and he was super nice. He was polite and asked what I was looking to get. I bought a phone and the phone looks nice. Cant wait to do better reviews. Overall, it was a great experience and Ill be sure to shop here for electronics.

JP ? the yellow/green hair guy was the best!! Sorry I cant remember his name, but he deserves to be recognized, he was patient with me and knowlegeable. Now I can start writing my book :)

THE BEST BEST BUY EVER!!! IM HERE ALMOST ONCE A WEEK, TRYING TO SET SOME THINGS UP! AMAZING STAFF!!

Normally I would rate this store and its personnel 5 Stars, But today it seemed like everyone was new and didnt have any real answers to my questions. They were literally guessing, Very friendly service, but not helpful. Not to mention the three items I specifically went in to purchase were out of stock! Thank goodness the turnaround time for them to ship it directly to your house only takes about 2-3 business days or 1-2 weeks is shipped directly to the store for some reason. I still purchased my items. I just hope that next time I come in I have a better experience.

Everyone there was helpful, they made it quick and easy, I really dont have any complaints other than their prices are a little steep. However, they usually have what you want in stock.

Super helpful staff. Great options. Walked in and left a great gaming rig.

First time ever going to a Big Buy. Would have been nice if they had a person greeting you and giving direction to area youre wanting to shop. It is a large store...wall to wall electronics. I was able to find what I was looking for relatively fast on my own however. Checkout took all of 5 minutes (only because I bought a 2 yr protection plan). Cashier was friendly and explained the protection plan. Total trip time to buy a full HD smart tv= 15 minutes & low price couldnt be beat. Happy my little trip to Stockton was a quick and pleasant one!

Great deal bought me a voice recorderFor way cheaper than Amazon do the foot work save big bucks !!!!

Got my Car stereo done here.They didn’t complete it up first time, i have to go again to finish the left over work.However customer service was great, technician explained me everything about installation.hard to get appointments for car fixes.overall good experience.

Fairly decent at times especially the repair department are always good and accurate...I would recommend friends and family to this place.

I love that the associates are very helpful. They are very knowledgeable.

Bought a Roku stick here. Returned it a few days later, because there werent shows on there that we wanted without having to pay $25 a month. Best Buy was quick with the return with no hassle!!!

My family and I went to Best Buy for a pair of Samsung headphones..the sales associate showed us the variety of what they had and took our pick to the register..The whole experience was quick as well as pleasant.

Very sad. Hoped to buy new stereo system but nothing on the shelves.Store was messy and in disarray. The only salesperson I encountered did ask if I needed help, which was nice but no products. Went home and decided to purchase on line.

Excellent parking and ease in and out. Shopping for a new TV. Fortunate to have a large selection of open boxes. The assistant Josh was very knowledgeable and helpful. Bought a new 2021 Samsung

Got frustrated trying to buy a new computer from their website so decided to just go in. This is where it all started to get better. Found a nice employee who s showed me what they had and explained all the pro and cons. All in all I went home happy and had my new computer up and running in meer moments.

Great place to get all kinds of good devices. Even gift cards all kinds of gift cards . O their service is great , friendly service. Thanks

First interaction was good, a rep in the printers helped me immediately. I had to buy a sound bar , and I did basically all by myself. I stood for 45 minutes looking for someone and deciding , finally I walked wound the store finding someone to get the one i wanted. He was young of course and did not care I waited long and then to the register. I should have walked out and went somewhere else, but unfortunately no time for that. Hope their service goes up because I used to love to shop here.

Service was very professional and helpful with answering questions.

Excellent customer service! Hands down to the associates in magnolia and to the representative of Sony and LG televisions.

Bought an open box - excellent , meaning its supposed to come with all original items possibly sans packaging. The gentleman loading it into my vehicle assured me the extra items would be taped to tv. So theres no remote. Also, this tv didnt come with the wall mount. Which is an included accessories given it doesnt come with legs

The employee was very knowledgeable didnt try to sell me anything I didnt need. Good experience. Got a nice computer.

Always love to shop here specially when it come to electronics.

Great place alot off stuff only online tho

It was good I spoke to an Employee named Abel the guy told me about a good gaming computer and showed me a bunch of other stuff that came with it great staff and good service thanks

If they had the radar detector I wanted it would have been nice. My salesman tried calling another store and they dont even answer the phone.

Yes i went to best buy on Friday at with my cvtc group

I did curbside pick up and they expeditiously brought my items to the car. Very professional.

Wrong bluetooth, ofcourse they let me buy and walk out only to get home not compatible. Thanks best buy for taking my money 🏌️‍♂️😎

Im sending my thanks to all employees are in Best buy the are very nice 👍 keep the good work.

I super love this store it is one of my faves down to the sells rep to geek squad everything i love but i didnt care so much for the delivery service i received just a few days ago . The delivery driver was very rude and did not do the job that was included with the delivery, and just left my product on my doorstep and refused any other service. That i was very surprised and disappointed about.

So Expensive. Never a deal but dropped phones need replaced

Looking for a FM/AM Transistor radio to listen to the Giants baseball game; and can you believe it, Best Buy had a Sony...works really well even without the antenna...

Super friendly staff, lots of cool stuff to look at from surveillance cameras to home appliances to video games. Only thing is all their services and stuff are pretty over priced.

Made a good purchase...👍

I only gave 3 stars out of respect for the store itself because the 2 male employees I encountered were less than helpful and a bit snooty .

Everyone was extremely helpful and very nice. Highly suggest!

I placed order for curbside pick up today 5 minutes after I placed order I received a message it was ready. I headed over and waited literally less than 5 minutes and they brought my order out great and fast customer service !

Big place but there bearly anyone there to help u out

I love best buy. There staff is very knowledgeable which is a big plus. I cant tell you how many times I have been somewhere and the employees could not answer my questions. That is frustrating

Good prices and selection on computers and electronics. But I Couldnt get anyone to help me in electronics . Even after choosing a DVD player at random, the cashier walked away as soon as he finished with the customer ahead of me . He was slow at his job and seemed annoyed that he had to return to the register . .

Many things to choose from. Employees are always helpful and understanding. Amazing how they know exactly where everything is. Bummer there no restrooms tho.

I went with my phone to get a replacement with the insurance that I got from Best Buy. Surprised that I couldnt get a replacement at the store that now I have to go through geek squad and pay deductible fee. Which they never told me when I bought the phone. I had to wait almost a week for my phone to arrive in the mail. I couldnt get one from the store unless I wanted to buy another phone.😠😡

I have only had one bad experience there out of the million times Ive gone. That speaks to the training and professionalism of their staff. They answer all questions to what appears to be the best of their knowledge. They dont try to upsale unnecessary items, and the employees are kind. Ill forever be a best buy member. Great appliances, laptops, earphones, TVs surround sound all of it. A true winner.

Decided to try curbside pick-up for the first time! I was amazingly blown away!! In under 4 minutes my merchandise was not only brought out to my vehicle promptly but loaded into my vehicle and ready to be transported safely to its destination!! All in under 4-5 minutes! In my opinion, Best Buy performed a miracle this night!! Mad props!! 👏👏👏

The person who helped us was Jeff! He answered all of our questions. He was quite knowledgeable. We were thrilled with our purchase.

The best people from around the area work their hardest to enrich our lives through technology.

Staff, was very polite at pick up and helpful. I order online, cyber Monday, and the price I chose wasnt the price in my checkout. Manager thoroughly looked threw it. I ended up getting the correct sale price. No hassles or attitudes. I was very pleased.

Quality products, have a decent restroom for customers. Good staff assistance

Good service. This place has been pretty crowded for the holidays and the isles were torn up a bit. But Id say its a pretty good best buy

They didnt have what I needed as far as fax toners, I was hoping they did

Wonderful customer service at this location in particular.

They no longer answer the phone so I drive my 6 backup batteries over there, asked the clerk if they take them for recycling, he said yes. I haul those heavy things in & when he sees them says no they dont take them. So I end up lifting them more than necessary & take them back home. Waste of time & sore back for nothing!

Knowledgeable associate clean well stocked shelves

Helpful and comfortable shopping...no pressure

Again Best buy fail to do the job again simple how do I get a SIM tray for my Motorola MOTO 7 phone same answer as last time dont know go to Verizon really

Got my TV within 30 mins..loved it

I like to window shop & I find Best Buys website easy to navigate.

Great customer service!

The only place around here that I can get electronic supplies.

Wanted to buy apple watch SE they took 30 min to help me they told me to wait. I had to track them down and ask for help. Once I was being help I ask some questions about what was the difference between the apple watch 6 and the SE they had no idea. I had to check online YouTube and look for myself. I also ask for a watch SE 44 mil and the guy tried to give me the smaller version 3 times. I made it clear I wanted the 44ml and he brought me the smaller 3 times if I hadnt check the box before paying I would had bought the wrong watch.

Always have what I need for my car and computer.

The best part of my experience since theyve opened is a TV sales rep Kevin outstanding guy always gives you great deals and understands good quality customer service outside of that ever since covid or store has very limited supplies of anything

Got a great deal on a great tv. Ordered online...picked it up 45 minutes later.

. . . Nice. . . #Liked

They customer service is always on point, respectful service

Always have what I need and if they dont they will order it for you in it comes pretty quick Always get warranties their the best

Good service, we were in and out with what we went for . My fiance would say its the perfect shopping experience.

My rating is mainly for mobile computer/laptop accessories and the area. It seems like the aisles were somewhat filled with products; however, nothing seems to be in the correct spot as far as cables, extensions and converters (USB C to HDMI). If I did find something I needed, the boxes were in bad shape or open boxed items. There seemed to be way more open boxed items than new product when it came to the cables.In general, when it comes to wanting something such as a camera lens or a smart watch, 9 out of the 10 times, Im told they can order it for me; the product is not in stock.

Niko was very nice and took care of my issues with no problem.

Very poor customer service. Employees stood around not willing to help or answer questions. Stuff without prices. Store was clean.

Service is good as always. The store was a fair bit messy though and I could tell they are under employed and underpaid.

Wow. They have amazing deals on TVs

Its very helpful for life and got what I needed

The people at this Best Buy are very nice and considerate. The geek squad was very helpful to us and the information we got from them helped us make a decision. Ill definitely go out of my way to go to this Best buy in the future for purchases as well.

I had a problem with a charge cord I purchased and they replaced it without any issues!

Great customer service from associate Luis Rivas. Seek him out when you enter the store.

While I have not ever been late when I had me Cai made sure that I always had my bill paid......I went through a little bankruptcy in a death and was forced to do so I have not ever been behind in any of my bills...but buy way payed off before I went bankruptcy and it has been a vary long time ago..I Feel like Im eligible to receive a credit card accounts from you

Just bought a jbl 9.1 soundbar system. All they had was an open box, but guaranteed their geek squad checked it out and was 100% there and in perfect condition. We live one hour away, cannot get ahold of the store. So now we are stuck with a non operating system, with no resolve. The phone gets transferred to a central number that does nothing for the customer other than say take it back to the store

Got myself a couple of good deal. Swql

WENT IN LOOKING FOR A PLAYSTATION CAME OUT WITH A T.V. AND A SOUNDBAR. NOT SURE IF THEY WERE BUSY, WE WERE WAITING FOR A BIT UNTIL A YOUNG MAN CAME AND QUICKLY HELPED US WITH OUR QUESTION AND PURCHASE.

Friendly staff and service. Very helpful finding items

Meh....service is good depending who u ask for help

Salesman was generally knowledgeable.

Im like a kid in a candy store 😋. Most of the time they will have what Im looking for. Great employees 👏👌👍🏼.

Quick response to a curbside pickup request. Friendly staff.

They are very rude with no help

Knowledge and very nice staff. No problems with my order. I am happy with my purchase.

Doing an awesome job implementing mask requirements, social distancing and sanitation / disinfecting areas regularly, allowing people to shop during the pandemic with a good degree of safety.

I went to buy an oven stove combo. Was so easy to purchase. Elizabeth the associate that helped us was so curtious. She was at the appliance desk. She was very knowledgeable about the product.

Couldnt find salesman to help me, but a young lady and young man at counter were able to help me out.

I didnt catch the associates name but I had a nice guy help me with tvs. I knew what I wanted so he showed me where and made sure he asked any questions before leaving.. he didnt push any sales pitch or something bigger or better than what I wanted. He showed me where I needed to be, let me find what I wanted, showed me some accessories I needed although I ended up not getting any. He rang me up very fast. Didnt push the sake of the accessories and just made sure I got what I needed. Always good staff here

Was in and out in 30 minutes, now thats a first for me 👀🗣

People here are always nice and willing to help.

The sales staff was polite and very informative. It made for a very good shopping experience. Happy with my TV. In-person is the way to shop.

With Radio Shack and Frys Electronics gone, Best Buy is virtually the only brick-and-mortar establishment left that sells a large variety of technology.However, if youre looking for; wires, capacitors, or other nitty-gritty electrical components: you might want to try newegg.com or bhphotovideo.com

It good to purchase mobile equipment