I had a horrible experience with Express Tees. I dropped off 2 lab coats purchased from Figs which were about $140 each. The embroidery was finished the same day but it was very messy, letters were different widths and the lowercase ‘i’ in my name looked like a lowercase ‘l’ because the dot and line were connected. I let the owner know I wasn’t happy with the quality of the work. He apologized and let me know that embroidery tech that did my coats was actually being let go and that it was his last day. I asked them to just fix the bad embroidery job and if they couldn’t fix it to please remove the stitches. I dropped the coats back off and waited for a call back or an update. A week went by.. two weeks went by.. after that I would call once a week to try and get an update. Each time, they would tell me they were working on it and would tell me it would be ready by a certain day. That day would come, I would not receive any update or call, so I would call and they would tell me the coats were still not ready. Another time, the coats were apparently being dry cleaned and were still at the cleaners.. They were attempting to remove the embroidery which takes a bit of time, but this went on for 2.5, almost 3 months. I was calling once a week and would get the same answer; that they didn’t know when the coats would be ready. I finally picked them up today and they are ruined. The outline of the embroidery is clearly visible and the thread is tattered. The owner refused to reimburse me for the coats but did reimburse me for the cost of embroidery. So in the end.. my beautiful (and expensive) coats were ruined.In summary, bad customer service, unprofessional, never returned my calls, ruined my coats, did not take responsibility for the damage.

Excellent job on making special t shirts for any occasion.

Excellent sélection good prices

Had terrible experience, dont waist your time....

I can be a little bit biased but whenever we need things for any of the nonprofit groups Im involved with, Express Tees always pulls through even at the last minute

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